45 lines
1.9 KiB
Text
45 lines
1.9 KiB
Text
*** Please submit non packaging issue (e.g. feature requests) bugs to
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the Debian BTS and the upstream bugzilla
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(https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox) and put a
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reference to the bugzilla bug in the Debian bug report to ease bug
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triage for the maintainers. You may need to reproduce this with
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upstream's Firefox for upstream to take you seriously. Thank you. ***
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@Browser@ extensions being a big source of problems, please either try
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to reproduce your bug with a clean user or with your current user in
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safe mode, with the "@browser@ -safe-mode" command line before filing
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any bugs. If your bug disappears with a clean user or in safe mode,
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you might want to find which extension is responsible for it and file
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a bug to the appropriate package, bug tracking system, or author.
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If your previous @Browser@ installation pre-dates 3.0, you might have
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had problems since upgrading from one release to another can lack clean
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support for some features. Please try moving your ~/.mozilla/firefox
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directory out of the way to see if it helps with your issue.
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@Browser@ requires the loopback interface (lo) to be up and unfiltered
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to accept keyboard input and function correctly. Please make sure this
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is the case before filing any bugs.
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If you get crashes and none of the above hints helped, please also
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try to run "MOZILLA_DISABLE_PLUGINS=1 @browser@".
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If @Browser@ still crashes, please submit the crash to Mozilla, then
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visit `about:crashes` and paste the url to the corresponding submitted
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crash report in your bug report.
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Alternatively, please install the @browser@-dbgsym package and run
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@Browser@ under gdb with:
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gdb --args @browser@ [command-line-arguments]
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At the gdb prompt, type the following commands:
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set pagination off
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run
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bt full
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And attach the resulting backtrace to your bug report.
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If you see XML parsing errors, please make sure you kill all running
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@Browser@s and reload before filing any bugs.
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