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+User documentation requests
+===========================
+
+If you are working on a change (bugfix, enhancement, or feature) which
+would benefit from user-facing documentation, please use the
+``user-doc-firefox`` flag to request it.
+
+This flag can be modified by anyone with ``EDITBUGS`` privileges.
+
+.. figure:: /public/images/sumo-flag.png
+   :alt: Image of flag in tracking section of bug
+
+   Image of flag in tracking section of bug
+
+The default value of the flag is ``---``.
+
+If the bug needs user-facing documentation, set the flag to
+``docs-needed``. This flag will be monitored by the support.mozilla.org
+(SUMO) team.
+
+Once the docs are ready to be published, set the flag to
+``docs-completed``.
+
+If it’s determined that documentation is not need after setting the flag
+to ``docs-needed``, update the flag to ``none-needed`` so we know that
+it’s been reviewed.
+
+Summary
+-------
+
+=========== == ==============
+From           To
+=========== == ==============
+—           to none-needed
+—           to docs-needed
+docs-needed to none-needed
+docs-needed to docs-completed
+=========== == ==============
+
+Notes
+-----
+
+A flag is used instead of the old keywords because flags can be
+restricted to a subset of products and components.