==================== Troubleshooting PGs ==================== Placement Groups Never Get Clean ================================ If, after you have created your cluster, any Placement Groups (PGs) remain in the ``active`` status, the ``active+remapped`` status or the ``active+degraded`` status and never achieves an ``active+clean`` status, you likely have a problem with your configuration. In such a situation, it may be necessary to review the settings in the `Pool, PG and CRUSH Config Reference`_ and make appropriate adjustments. As a general rule, run your cluster with more than one OSD and a pool size greater than two object replicas. .. _one-node-cluster: One Node Cluster ---------------- Ceph no longer provides documentation for operating on a single node. Systems designed for distributed computing by definition do not run on a single node. The mounting of client kernel modules on a single node that contains a Ceph daemon may cause a deadlock due to issues with the Linux kernel itself (unless VMs are used as clients). You can experiment with Ceph in a one-node configuration, in spite of the limitations as described herein. To create a cluster on a single node, you must change the ``osd_crush_chooseleaf_type`` setting from the default of ``1`` (meaning ``host`` or ``node``) to ``0`` (meaning ``osd``) in your Ceph configuration file before you create your monitors and OSDs. This tells Ceph that an OSD is permitted to place another OSD on the same host. If you are trying to set up a single-node cluster and ``osd_crush_chooseleaf_type`` is greater than ``0``, Ceph will attempt to place the PGs of one OSD with the PGs of another OSD on another node, chassis, rack, row, or datacenter depending on the setting. .. tip:: DO NOT mount kernel clients directly on the same node as your Ceph Storage Cluster. Kernel conflicts can arise. However, you can mount kernel clients within virtual machines (VMs) on a single node. If you are creating OSDs using a single disk, you must manually create directories for the data first. Fewer OSDs than Replicas ------------------------ If two OSDs are in an ``up`` and ``in`` state, but the placement gropus are not in an ``active + clean`` state, you may have an ``osd_pool_default_size`` set to greater than ``2``. There are a few ways to address this situation. If you want to operate your cluster in an ``active + degraded`` state with two replicas, you can set the ``osd_pool_default_min_size`` to ``2`` so that you can write objects in an ``active + degraded`` state. You may also set the ``osd_pool_default_size`` setting to ``2`` so that you have only two stored replicas (the original and one replica). In such a case, the cluster should achieve an ``active + clean`` state. .. note:: You can make the changes while the cluster is running. If you make the changes in your Ceph configuration file, you might need to restart your cluster. Pool Size = 1 ------------- If you have ``osd_pool_default_size`` set to ``1``, you will have only one copy of the object. OSDs rely on other OSDs to tell them which objects they should have. If one OSD has a copy of an object and there is no second copy, then there is no second OSD to tell the first OSD that it should have that copy. For each placement group mapped to the first OSD (see ``ceph pg dump``), you can force the first OSD to notice the placement groups it needs by running a command of the following form: .. prompt:: bash ceph osd force-create-pg CRUSH Map Errors ---------------- If any placement groups in your cluster are unclean, then there might be errors in your CRUSH map. Stuck Placement Groups ====================== It is normal for placement groups to enter "degraded" or "peering" states after a component failure. Normally, these states reflect the expected progression through the failure recovery process. However, a placement group that stays in one of these states for a long time might be an indication of a larger problem. For this reason, the Ceph Monitors will warn when placement groups get "stuck" in a non-optimal state. Specifically, we check for: * ``inactive`` - The placement group has not been ``active`` for too long (that is, it hasn't been able to service read/write requests). * ``unclean`` - The placement group has not been ``clean`` for too long (that is, it hasn't been able to completely recover from a previous failure). * ``stale`` - The placement group status has not been updated by a ``ceph-osd``. This indicates that all nodes storing this placement group may be ``down``. List stuck placement groups by running one of the following commands: .. prompt:: bash ceph pg dump_stuck stale ceph pg dump_stuck inactive ceph pg dump_stuck unclean - Stuck ``stale`` placement groups usually indicate that key ``ceph-osd`` daemons are not running. - Stuck ``inactive`` placement groups usually indicate a peering problem (see :ref:`failures-osd-peering`). - Stuck ``unclean`` placement groups usually indicate that something is preventing recovery from completing, possibly unfound objects (see :ref:`failures-osd-unfound`); .. _failures-osd-peering: Placement Group Down - Peering Failure ====================================== In certain cases, the ``ceph-osd`` `peering` process can run into problems, which can prevent a PG from becoming active and usable. In such a case, running the command ``ceph health detail`` will report something similar to the following: .. prompt:: bash ceph health detail :: HEALTH_ERR 7 pgs degraded; 12 pgs down; 12 pgs peering; 1 pgs recovering; 6 pgs stuck unclean; 114/3300 degraded (3.455%); 1/3 in osds are down ... pg 0.5 is down+peering pg 1.4 is down+peering ... osd.1 is down since epoch 69, last address 192.168.106.220:6801/8651 Query the cluster to determine exactly why the PG is marked ``down`` by running a command of the following form: .. prompt:: bash ceph pg 0.5 query .. code-block:: javascript { "state": "down+peering", ... "recovery_state": [ { "name": "Started\/Primary\/Peering\/GetInfo", "enter_time": "2012-03-06 14:40:16.169679", "requested_info_from": []}, { "name": "Started\/Primary\/Peering", "enter_time": "2012-03-06 14:40:16.169659", "probing_osds": [ 0, 1], "blocked": "peering is blocked due to down osds", "down_osds_we_would_probe": [ 1], "peering_blocked_by": [ { "osd": 1, "current_lost_at": 0, "comment": "starting or marking this osd lost may let us proceed"}]}, { "name": "Started", "enter_time": "2012-03-06 14:40:16.169513"} ] } The ``recovery_state`` section tells us that peering is blocked due to down ``ceph-osd`` daemons, specifically ``osd.1``. In this case, we can start that particular ``ceph-osd`` and recovery will proceed. Alternatively, if there is a catastrophic failure of ``osd.1`` (for example, if there has been a disk failure), the cluster can be informed that the OSD is ``lost`` and the cluster can be instructed that it must cope as best it can. .. important:: Informing the cluster that an OSD has been lost is dangerous because the cluster cannot guarantee that the other copies of the data are consistent and up to date. To report an OSD ``lost`` and to instruct Ceph to continue to attempt recovery anyway, run a command of the following form: .. prompt:: bash ceph osd lost 1 Recovery will proceed. .. _failures-osd-unfound: Unfound Objects =============== Under certain combinations of failures, Ceph may complain about ``unfound`` objects, as in this example: .. prompt:: bash ceph health detail :: HEALTH_WARN 1 pgs degraded; 78/3778 unfound (2.065%) pg 2.4 is active+degraded, 78 unfound This means that the storage cluster knows that some objects (or newer copies of existing objects) exist, but it hasn't found copies of them. Here is an example of how this might come about for a PG whose data is on two OSDS, which we will call "1" and "2": * 1 goes down * 2 handles some writes, alone * 1 comes up * 1 and 2 re-peer, and the objects missing on 1 are queued for recovery. * Before the new objects are copied, 2 goes down. At this point, 1 knows that these objects exist, but there is no live ``ceph-osd`` that has a copy of the objects. In this case, IO to those objects will block, and the cluster will hope that the failed node comes back soon. This is assumed to be preferable to returning an IO error to the user. .. note:: The situation described immediately above is one reason that setting ``size=2`` on a replicated pool and ``m=1`` on an erasure coded pool risks data loss. Identify which objects are unfound by running a command of the following form: .. prompt:: bash ceph pg 2.4 list_unfound [starting offset, in json] .. code-block:: javascript { "num_missing": 1, "num_unfound": 1, "objects": [ { "oid": { "oid": "object", "key": "", "snapid": -2, "hash": 2249616407, "max": 0, "pool": 2, "namespace": "" }, "need": "43'251", "have": "0'0", "flags": "none", "clean_regions": "clean_offsets: [], clean_omap: 0, new_object: 1", "locations": [ "0(3)", "4(2)" ] } ], "state": "NotRecovering", "available_might_have_unfound": true, "might_have_unfound": [ { "osd": "2(4)", "status": "osd is down" } ], "more": false } If there are too many objects to list in a single result, the ``more`` field will be true and you can query for more. (Eventually the command line tool will hide this from you, but not yet.) Now you can identify which OSDs have been probed or might contain data. At the end of the listing (before ``more: false``), ``might_have_unfound`` is provided when ``available_might_have_unfound`` is true. This is equivalent to the output of ``ceph pg #.# query``. This eliminates the need to use ``query`` directly. The ``might_have_unfound`` information given behaves the same way as that ``query`` does, which is described below. The only difference is that OSDs that have the status of ``already probed`` are ignored. Use of ``query``: .. prompt:: bash ceph pg 2.4 query .. code-block:: javascript "recovery_state": [ { "name": "Started\/Primary\/Active", "enter_time": "2012-03-06 15:15:46.713212", "might_have_unfound": [ { "osd": 1, "status": "osd is down"}]}, In this case, the cluster knows that ``osd.1`` might have data, but it is ``down``. Here is the full range of possible states: * already probed * querying * OSD is down * not queried (yet) Sometimes it simply takes some time for the cluster to query possible locations. It is possible that there are other locations where the object might exist that are not listed. For example: if an OSD is stopped and taken out of the cluster and then the cluster fully recovers, and then through a subsequent set of failures the cluster ends up with an unfound object, the cluster will ignore the removed OSD. (This scenario, however, is unlikely.) If all possible locations have been queried and objects are still lost, you may have to give up on the lost objects. This, again, is possible only when unusual combinations of failures have occurred that allow the cluster to learn about writes that were performed before the writes themselves have been recovered. To mark the "unfound" objects as "lost", run a command of the following form: .. prompt:: bash ceph pg 2.5 mark_unfound_lost revert|delete Here the final argument (``revert|delete``) specifies how the cluster should deal with lost objects. The ``delete`` option will cause the cluster to forget about them entirely. The ``revert`` option (which is not available for erasure coded pools) will either roll back to a previous version of the object or (if it was a new object) forget about the object entirely. Use ``revert`` with caution, as it may confuse applications that expect the object to exist. Homeless Placement Groups ========================= It is possible that every OSD that has copies of a given placement group fails. If this happens, then the subset of the object store that contains those placement groups becomes unavailable and the monitor will receive no status updates for those placement groups. The monitor marks as ``stale`` any placement group whose primary OSD has failed. For example: .. prompt:: bash ceph health :: HEALTH_WARN 24 pgs stale; 3/300 in osds are down Identify which placement groups are ``stale`` and which were the last OSDs to store the ``stale`` placement groups by running the following command: .. prompt:: bash ceph health detail :: HEALTH_WARN 24 pgs stale; 3/300 in osds are down ... pg 2.5 is stuck stale+active+remapped, last acting [2,0] ... osd.10 is down since epoch 23, last address 192.168.106.220:6800/11080 osd.11 is down since epoch 13, last address 192.168.106.220:6803/11539 osd.12 is down since epoch 24, last address 192.168.106.220:6806/11861 This output indicates that placement group 2.5 (``pg 2.5``) was last managed by ``osd.0`` and ``osd.2``. Restart those OSDs to allow the cluster to recover that placement group. Only a Few OSDs Receive Data ============================ If only a few of the nodes in the cluster are receiving data, check the number of placement groups in the pool as instructed in the :ref:`Placement Groups ` documentation. Since placement groups get mapped to OSDs in an operation involving dividing the number of placement groups in the cluster by the number of OSDs in the cluster, a small number of placement groups (the remainder, in this operation) are sometimes not distributed across the cluster. In situations like this, create a pool with a placement group count that is a multiple of the number of OSDs. See `Placement Groups`_ for details. See the :ref:`Pool, PG, and CRUSH Config Reference ` for instructions on changing the default values used to determine how many placement groups are assigned to each pool. Can't Write Data ================ If the cluster is up, but some OSDs are down and you cannot write data, make sure that you have the minimum number of OSDs running in the pool. If you don't have the minimum number of OSDs running in the pool, Ceph will not allow you to write data to it because there is no guarantee that Ceph can replicate your data. See ``osd_pool_default_min_size`` in the :ref:`Pool, PG, and CRUSH Config Reference ` for details. PGs Inconsistent ================ If the command ``ceph health detail`` returns an ``active + clean + inconsistent`` state, this might indicate an error during scrubbing. Identify the inconsistent placement group or placement groups by running the following command: .. prompt:: bash $ ceph health detail :: HEALTH_ERR 1 pgs inconsistent; 2 scrub errors pg 0.6 is active+clean+inconsistent, acting [0,1,2] 2 scrub errors Alternatively, run this command if you prefer to inspect the output in a programmatic way: .. prompt:: bash $ rados list-inconsistent-pg rbd :: ["0.6"] There is only one consistent state, but in the worst case, we could have different inconsistencies in multiple perspectives found in more than one object. If an object named ``foo`` in PG ``0.6`` is truncated, the output of ``rados list-inconsistent-pg rbd`` will look something like this: .. prompt:: bash rados list-inconsistent-obj 0.6 --format=json-pretty .. code-block:: javascript { "epoch": 14, "inconsistents": [ { "object": { "name": "foo", "nspace": "", "locator": "", "snap": "head", "version": 1 }, "errors": [ "data_digest_mismatch", "size_mismatch" ], "union_shard_errors": [ "data_digest_mismatch_info", "size_mismatch_info" ], "selected_object_info": "0:602f83fe:::foo:head(16'1 client.4110.0:1 dirty|data_digest|omap_digest s 968 uv 1 dd e978e67f od ffffffff alloc_hint [0 0 0])", "shards": [ { "osd": 0, "errors": [], "size": 968, "omap_digest": "0xffffffff", "data_digest": "0xe978e67f" }, { "osd": 1, "errors": [], "size": 968, "omap_digest": "0xffffffff", "data_digest": "0xe978e67f" }, { "osd": 2, "errors": [ "data_digest_mismatch_info", "size_mismatch_info" ], "size": 0, "omap_digest": "0xffffffff", "data_digest": "0xffffffff" } ] } ] } In this case, the output indicates the following: * The only inconsistent object is named ``foo``, and its head has inconsistencies. * The inconsistencies fall into two categories: #. ``errors``: these errors indicate inconsistencies between shards, without an indication of which shard(s) are bad. Check for the ``errors`` in the ``shards`` array, if available, to pinpoint the problem. * ``data_digest_mismatch``: the digest of the replica read from ``OSD.2`` is different from the digests of the replica reads of ``OSD.0`` and ``OSD.1`` * ``size_mismatch``: the size of the replica read from ``OSD.2`` is ``0``, but the size reported by ``OSD.0`` and ``OSD.1`` is ``968``. #. ``union_shard_errors``: the union of all shard-specific ``errors`` in the ``shards`` array. The ``errors`` are set for the shard with the problem. These errors include ``read_error`` and other similar errors. The ``errors`` ending in ``oi`` indicate a comparison with ``selected_object_info``. Examine the ``shards`` array to determine which shard has which error or errors. * ``data_digest_mismatch_info``: the digest stored in the ``object-info`` is not ``0xffffffff``, which is calculated from the shard read from ``OSD.2`` * ``size_mismatch_info``: the size stored in the ``object-info`` is different from the size read from ``OSD.2``. The latter is ``0``. .. warning:: If ``read_error`` is listed in a shard's ``errors`` attribute, the inconsistency is likely due to physical storage errors. In cases like this, check the storage used by that OSD. Examine the output of ``dmesg`` and ``smartctl`` before attempting a drive repair. To repair the inconsistent placement group, run a command of the following form: .. prompt:: bash ceph pg repair {placement-group-ID} .. warning: This command overwrites the "bad" copies with "authoritative" copies. In most cases, Ceph is able to choose authoritative copies from all the available replicas by using some predefined criteria. This, however, does not work in every case. For example, it might be the case that the stored data digest is missing, which means that the calculated digest is ignored when Ceph chooses the authoritative copies. Be aware of this, and use the above command with caution. If you receive ``active + clean + inconsistent`` states periodically due to clock skew, consider configuring the `NTP `_ daemons on your monitor hosts to act as peers. See `The Network Time Protocol `_ and Ceph :ref:`Clock Settings ` for more information. Erasure Coded PGs are not active+clean ====================================== If CRUSH fails to find enough OSDs to map to a PG, it will show as a ``2147483647`` which is ``ITEM_NONE`` or ``no OSD found``. For example:: [2,1,6,0,5,8,2147483647,7,4] Not enough OSDs --------------- If the Ceph cluster has only eight OSDs and an erasure coded pool needs nine OSDs, the cluster will show "Not enough OSDs". In this case, you either create another erasure coded pool that requires fewer OSDs, by running commands of the following form: .. prompt:: bash ceph osd erasure-code-profile set myprofile k=5 m=3 ceph osd pool create erasurepool erasure myprofile or add new OSDs, and the PG will automatically use them. CRUSH constraints cannot be satisfied ------------------------------------- If the cluster has enough OSDs, it is possible that the CRUSH rule is imposing constraints that cannot be satisfied. If there are ten OSDs on two hosts and the CRUSH rule requires that no two OSDs from the same host are used in the same PG, the mapping may fail because only two OSDs will be found. Check the constraint by displaying ("dumping") the rule, as shown here: .. prompt:: bash ceph osd crush rule ls :: [ "replicated_rule", "erasurepool"] $ ceph osd crush rule dump erasurepool { "rule_id": 1, "rule_name": "erasurepool", "type": 3, "steps": [ { "op": "take", "item": -1, "item_name": "default"}, { "op": "chooseleaf_indep", "num": 0, "type": "host"}, { "op": "emit"}]} Resolve this problem by creating a new pool in which PGs are allowed to have OSDs residing on the same host by running the following commands: .. prompt:: bash ceph osd erasure-code-profile set myprofile crush-failure-domain=osd ceph osd pool create erasurepool erasure myprofile CRUSH gives up too soon ----------------------- If the Ceph cluster has just enough OSDs to map the PG (for instance a cluster with a total of nine OSDs and an erasure coded pool that requires nine OSDs per PG), it is possible that CRUSH gives up before finding a mapping. This problem can be resolved by: * lowering the erasure coded pool requirements to use fewer OSDs per PG (this requires the creation of another pool, because erasure code profiles cannot be modified dynamically). * adding more OSDs to the cluster (this does not require the erasure coded pool to be modified, because it will become clean automatically) * using a handmade CRUSH rule that tries more times to find a good mapping. This can be modified for an existing CRUSH rule by setting ``set_choose_tries`` to a value greater than the default. First, verify the problem by using ``crushtool`` after extracting the crushmap from the cluster. This ensures that your experiments do not modify the Ceph cluster and that they operate only on local files: .. prompt:: bash ceph osd crush rule dump erasurepool :: { "rule_id": 1, "rule_name": "erasurepool", "type": 3, "steps": [ { "op": "take", "item": -1, "item_name": "default"}, { "op": "chooseleaf_indep", "num": 0, "type": "host"}, { "op": "emit"}]} $ ceph osd getcrushmap > crush.map got crush map from osdmap epoch 13 $ crushtool -i crush.map --test --show-bad-mappings \ --rule 1 \ --num-rep 9 \ --min-x 1 --max-x $((1024 * 1024)) bad mapping rule 8 x 43 num_rep 9 result [3,2,7,1,2147483647,8,5,6,0] bad mapping rule 8 x 79 num_rep 9 result [6,0,2,1,4,7,2147483647,5,8] bad mapping rule 8 x 173 num_rep 9 result [0,4,6,8,2,1,3,7,2147483647] Here, ``--num-rep`` is the number of OSDs that the erasure code CRUSH rule needs, ``--rule`` is the value of the ``rule_id`` field that was displayed by ``ceph osd crush rule dump``. This test will attempt to map one million values (in this example, the range defined by ``[--min-x,--max-x]``) and must display at least one bad mapping. If this test outputs nothing, all mappings have been successful and you can be assured that the problem with your cluster is not caused by bad mappings. Changing the value of set_choose_tries ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ #. Decompile the CRUSH map to edit the CRUSH rule by running the following command: .. prompt:: bash crushtool --decompile crush.map > crush.txt #. Add the following line to the rule:: step set_choose_tries 100 The relevant part of the ``crush.txt`` file will resemble this:: rule erasurepool { id 1 type erasure step set_chooseleaf_tries 5 step set_choose_tries 100 step take default step chooseleaf indep 0 type host step emit } #. Recompile and retest the CRUSH rule: .. prompt:: bash crushtool --compile crush.txt -o better-crush.map #. When all mappings succeed, display a histogram of the number of tries that were necessary to find all of the mapping by using the ``--show-choose-tries`` option of the ``crushtool`` command, as in the following example: .. prompt:: bash crushtool -i better-crush.map --test --show-bad-mappings \ --show-choose-tries \ --rule 1 \ --num-rep 9 \ --min-x 1 --max-x $((1024 * 1024)) ... 11: 42 12: 44 13: 54 14: 45 15: 35 16: 34 17: 30 18: 25 19: 19 20: 22 21: 20 22: 17 23: 13 24: 16 25: 13 26: 11 27: 11 28: 13 29: 11 30: 10 31: 6 32: 5 33: 10 34: 3 35: 7 36: 5 37: 2 38: 5 39: 5 40: 2 41: 5 42: 4 43: 1 44: 2 45: 2 46: 3 47: 1 48: 0 ... 102: 0 103: 1 104: 0 ... This output indicates that it took eleven tries to map forty-two PGs, twelve tries to map forty-four PGs etc. The highest number of tries is the minimum value of ``set_choose_tries`` that prevents bad mappings (for example, ``103`` in the above output, because it did not take more than 103 tries for any PG to be mapped). .. _check: ../../operations/placement-groups#get-the-number-of-placement-groups .. _Placement Groups: ../../operations/placement-groups .. _Pool, PG and CRUSH Config Reference: ../../configuration/pool-pg-config-ref