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Diffstat (limited to 'debian/browser.bug-presubj.in')
-rw-r--r-- | debian/browser.bug-presubj.in | 45 |
1 files changed, 45 insertions, 0 deletions
diff --git a/debian/browser.bug-presubj.in b/debian/browser.bug-presubj.in new file mode 100644 index 0000000000..0bf0580627 --- /dev/null +++ b/debian/browser.bug-presubj.in @@ -0,0 +1,45 @@ +*** Please submit non packaging issue (e.g. feature requests) bugs to +the Debian BTS and the upstream bugzilla +(https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox) and put a +reference to the bugzilla bug in the Debian bug report to ease bug +triage for the maintainers. You may need to reproduce this with +upstream's Firefox for upstream to take you seriously. Thank you. *** + +@Browser@ extensions being a big source of problems, please either try +to reproduce your bug with a clean user or with your current user in +safe mode, with the "@browser@ -safe-mode" command line before filing +any bugs. If your bug disappears with a clean user or in safe mode, +you might want to find which extension is responsible for it and file +a bug to the appropriate package, bug tracking system, or author. + +If your previous @Browser@ installation pre-dates 3.0, you might have +had problems since upgrading from one release to another can lack clean +support for some features. Please try moving your ~/.mozilla/firefox +directory out of the way to see if it helps with your issue. + +@Browser@ requires the loopback interface (lo) to be up and unfiltered +to accept keyboard input and function correctly. Please make sure this +is the case before filing any bugs. + +If you get crashes and none of the above hints helped, please also +try to run "MOZILLA_DISABLE_PLUGINS=1 @browser@". + +If @Browser@ still crashes, please submit the crash to Mozilla, then +visit `about:crashes` and paste the url to the corresponding submitted +crash report in your bug report. + +Alternatively, please install the @browser@-dbgsym package and run +@Browser@ under gdb with: + + gdb --args @browser@ [command-line-arguments] + +At the gdb prompt, type the following commands: + +set pagination off +run +bt full + +And attach the resulting backtrace to your bug report. + +If you see XML parsing errors, please make sure you kill all running +@Browser@s and reload before filing any bugs. |