# Frequently Asked Questions (FAQ) ## Why am I seeing an `ImportError` related to `urllib3` when running ANTA? When running the `anta --help` command, some users might encounter the following error: ```bash ImportError: urllib3 v2.0 only supports OpenSSL 1.1.1+, currently the 'ssl' module is compiled with 'OpenSSL 1.0.2k-fips 26 Jan 2017'. See: https://github.com/urllib3/urllib3/issues/2168 ``` This error arises due to a compatibility issue between `urllib3` v2.0 and older versions of OpenSSL. #### How can I resolve this error? 1. _Workaround_: Downgrade `urllib3` If you need a quick fix, you can temporarily downgrade the `urllib3` package: ```bash pip3 uninstall urllib3 pip3 install urllib3==1.26.15 ``` 2. _Recommended_: Upgrade System or Libraries: As per the [urllib3 v2 migration guide](https://urllib3.readthedocs.io/en/latest/v2-migration-guide.html), the root cause of this error is an incompatibility with older OpenSSL versions. For example, users on RHEL7 might consider upgrading to RHEL8, which supports the required OpenSSL version. ## Why am I seeing `AttributeError: module 'lib' has no attribute 'OpenSSL_add_all_algorithms'` when running ANTA When running the `anta` commands after installation, some users might encounter the following error: ```bash AttributeError: module 'lib' has no attribute 'OpenSSL_add_all_algorithms' ``` The error is a result of incompatibility between `cryptography` and `pyopenssl` when installing `asyncssh` which is a requirement of ANTA. #### How can I resolve this error? 1. Upgrade `pyopenssl` ```bash pip install -U pyopenssl>22.0 ``` ## `__NSCFConstantString initialize` error on OSX This error occurs because of added security to restrict multithreading in macOS High Sierra and later versions of macOS. https://www.wefearchange.org/2018/11/forkmacos.rst.html #### How can I resolve this error? 1. Set the following environment variable ```bash export OBJC_DISABLE_INITIALIZE_FORK_SAFETY=YES ``` ## Still facing issues? If you've tried the above solutions and continue to experience problems, please report the issue in our [GitHub repository](https://github.com/arista-netdevops-community/anta).