Adding upstream version 1.44.3.upstream/1.44.3

Signed-off-by: Daniel Baumann <daniel.baumann@progress-linux.org>

1 files changed, 32 insertions, 0 deletions

diff --git a/health/guides/portcheck/portcheck_service_reachable.md b/health/guides/portcheck/portcheck_service_reachable.md
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+### Understand the alert
+
+This alert checks if a particular TCP service on a specified host and port is reachable. If the average percentage of successful checks within the last minute is below 75%, it triggers an alert indicating the TCP service is not functioning properly.
+
+### Troubleshoot the alert
+
+- Verify if the problem is network-related or service-related
+
+  1. Check if the host and port are correct and the service is configured to listen on that specific port.
+
+  2. Use `ping` or `traceroute` to diagnose the connectivity issues between your machine and the host.
+
+  3. Use `telnet` or `nc` to check if the specific port on the host is reachable. For example, `telnet example.com port_number` or `nc example.com port_number`.
+
+  4. Check the network configuration, firewall settings, and routing rules on both the local machine and the target host.
+
+- Check if the TCP service is running and functioning properly
+
+  1. Check the service logs for any errors or issues that may prevent it from working correctly.
+
+  2. Restart the service and monitor its behavior.
+
+  3. Investigate if there are any recent changes in the service configuration or updates that may cause the issue.
+
+  4. Monitor system resources such as CPU, memory, and disk usage to ensure they are not causing any performance bottlenecks.
+
+- Optimize the service configuration
+
+  1. Review the service's performance-related configurations and fine-tune them, if necessary.
+
+  2. Check if there are any optimizations or best practices that can be applied to boost the service performance and reliability.
+