#!/usr/bin/env bash #shellcheck source=/dev/null disable=SC2086,SC2154 # netdata # real-time performance and health monitoring, done right! # (C) 2017 Costa Tsaousis # SPDX-License-Identifier: GPL-3.0-or-later # # Script to send alarm notifications for netdata # # Features: # - multiple notification methods # - multiple roles per alarm # - multiple recipients per role # - severity filtering per recipient # # Supported notification methods: # - emails by @ktsaou # - slack.com notifications by @ktsaou # - alerta.io notifications by @kattunga # - discordapp.com notifications by @lowfive # - pushover.net notifications by @ktsaou # - pushbullet.com push notifications by Tiago Peralta @tperalta82 #1070 # - telegram.org notifications by @hashworks #1002 # - twilio.com notifications by Levi Blaney @shadycuz #1211 # - kafka notifications by @ktsaou #1342 # - pagerduty.com notifications by Jim Cooley @jimcooley #1373 # - messagebird.com notifications by @tech_no_logical #1453 # - hipchat notifications by @ktsaou #1561 # - fleep notifications by @Ferroin # - prowlapp.com notifications by @Ferroin # - irc notifications by @manosf # - custom notifications by @ktsaou # - syslog messages by @Ferroin # - Microsoft Team notification by @tioumen # - RocketChat notifications by @Hermsi1337 #3777 # - Google Hangouts Chat notifications by @EnzoAkira and @hendrikhofstadt # - Dynatrace Event by @illumine # - Stackpulse Event by @thiagoftsm # - Opsgenie by @thiaoftsm #9858 # - Gotify by @coffeegrind123 # ----------------------------------------------------------------------------- # testing notifications if { [ "${1}" = "test" ] || [ "${2}" = "test" ]; } && [ "${#}" -le 2 ]; then if [ "${2}" = "test" ]; then recipient="${1}" else recipient="${2}" fi [ -z "${recipient}" ] && recipient="sysadmin" id=1 last="CLEAR" test_res=0 for x in "WARNING" "CRITICAL" "CLEAR"; do echo >&2 echo >&2 "# SENDING TEST ${x} ALARM TO ROLE: ${recipient}" "${0}" "${recipient}" "$(hostname)" 1 1 "${id}" "$(date +%s)" "test_alarm" "test.chart" "test.family" "${x}" "${last}" 100 90 "${0}" 1 $((0 + id)) "units" "this is a test alarm to verify notifications work" "new value" "old value" "evaluated expression" "expression variable values" 0 0 #shellcheck disable=SC2181 if [ $? -ne 0 ]; then echo >&2 "# FAILED" test_res=1 else echo >&2 "# OK" fi last="${x}" id=$((id + 1)) done exit $test_res fi export PATH="${PATH}:/sbin:/usr/sbin:/usr/local/sbin" export LC_ALL=C # ----------------------------------------------------------------------------- PROGRAM_NAME="$(basename "${0}")" logdate() { date "+%Y-%m-%d %H:%M:%S" } log() { local status="${1}" shift echo >&2 "$(logdate): ${PROGRAM_NAME}: ${status}: ${*}" } warning() { log WARNING "${@}" } error() { log ERROR "${@}" } info() { log INFO "${@}" } fatal() { log FATAL "${@}" exit 1 } debug=${NETDATA_ALARM_NOTIFY_DEBUG-0} debug() { [ "${debug}" = "1" ] && log DEBUG "${@}" } docurl() { if [ -z "${curl}" ]; then error "${curl} is unset." return 1 fi if [ "${debug}" = "1" ]; then echo >&2 "--- BEGIN curl command ---" printf >&2 "%q " ${curl} "${@}" echo >&2 echo >&2 "--- END curl command ---" local out code ret out=$(mktemp /tmp/netdata-health-alarm-notify-XXXXXXXX) code=$(${curl} ${curl_options} --write-out "%{http_code}" --output "${out}" --silent --show-error "${@}") ret=$? echo >&2 "--- BEGIN received response ---" cat >&2 "${out}" echo >&2 echo >&2 "--- END received response ---" echo >&2 "RECEIVED HTTP RESPONSE CODE: ${code}" rm "${out}" echo "${code}" return ${ret} fi ${curl} ${curl_options} --write-out "%{http_code}" --output /dev/null --silent --show-error "${@}" return $? } # ----------------------------------------------------------------------------- # List of all the notification mechanisms we support. # Used in a couple of places to write more compact code. method_names=" email pushover pushbullet telegram slack alerta flock discord hipchat twilio messagebird pd fleep syslog custom msteams kavenegar prowl irc awssns rocketchat sms hangouts dynatrace matrix " # ----------------------------------------------------------------------------- # this is to be overwritten by the config file custom_sender() { info "not sending custom notification for ${status} of '${host}.${chart}.${name}'" } # ----------------------------------------------------------------------------- # check for BASH v4+ (required for associative arrays) if [ ${BASH_VERSINFO[0]} -lt 4 ]; then fatal "BASH version 4 or later is required (this is ${BASH_VERSION})." fi # ----------------------------------------------------------------------------- # defaults to allow running this script by hand [ -z "${NETDATA_USER_CONFIG_DIR}" ] && NETDATA_USER_CONFIG_DIR="@configdir_POST@" [ -z "${NETDATA_STOCK_CONFIG_DIR}" ] && NETDATA_STOCK_CONFIG_DIR="@libconfigdir_POST@" [ -z "${NETDATA_CACHE_DIR}" ] && NETDATA_CACHE_DIR="@cachedir_POST@" [ -z "${NETDATA_REGISTRY_URL}" ] && NETDATA_REGISTRY_URL="https://registry.my-netdata.io" [ -z "${NETDATA_REGISTRY_CLOUD_BASE_URL}" ] && NETDATA_REGISTRY_CLOUD_BASE_URL="https://app.netdata.cloud" # ----------------------------------------------------------------------------- # parse command line parameters if [[ ${1} = "unittest" ]]; then unittest=1 # enable unit testing mode roles="${2}" # the role that should be used for unit testing cfgfile="${3}" # the location of the config file to use for unit testing status="${4}" # the current status : REMOVED, UNINITIALIZED, UNDEFINED, CLEAR, WARNING, CRITICAL old_status="${5}" # the previous status: REMOVED, UNINITIALIZED, UNDEFINED, CLEAR, WARNING, CRITICAL elif [[ ${1} = "dump_methods" ]]; then dump_methods=1 status="WARNING" else roles="${1}" # the roles that should be notified for this event args_host="${2}" # the host generated this event unique_id="${3}" # the unique id of this event alarm_id="${4}" # the unique id of the alarm that generated this event event_id="${5}" # the incremental id of the event, for this alarm id when="${6}" # the timestamp this event occurred name="${7}" # the name of the alarm, as given in netdata health.d entries chart="${8}" # the name of the chart (type.id) family="${9}" # the family of the chart status="${10}" # the current status : REMOVED, UNINITIALIZED, UNDEFINED, CLEAR, WARNING, CRITICAL old_status="${11}" # the previous status: REMOVED, UNINITIALIZED, UNDEFINED, CLEAR, WARNING, CRITICAL value="${12}" # the current value of the alarm old_value="${13}" # the previous value of the alarm src="${14}" # the line number and file the alarm has been configured duration="${15}" # the duration in seconds of the previous alarm state non_clear_duration="${16}" # the total duration in seconds this is/was non-clear units="${17}" # the units of the value info="${18}" # a short description of the alarm value_string="${19}" # friendly value (with units) # shellcheck disable=SC2034 # variable is unused, but https://github.com/netdata/netdata/pull/5164#discussion_r255572947 old_value_string="${20}" # friendly old value (with units), previously named "old_value_string" calc_expression="${21}" # contains the expression that was evaluated to trigger the alarm calc_param_values="${22}" # the values of the parameters in the expression, at the time of the evaluation total_warnings="${23}" # Total number of alarms in WARNING state total_critical="${24}" # Total number of alarms in CRITICAL state total_warn_alarms="${25}" # List of alarms in warning state total_crit_alarms="${26}" # List of alarms in critical state classification="${27}" # The class field from .conf files edit_command_line="${28}" # The command to edit the alarm, with the line number child_machine_guid="${29}" # If populated, the notification is sent for a child fi # ----------------------------------------------------------------------------- # find a suitable hostname to use, if netdata did not supply a hostname if [ -z ${args_host} ]; then this_host=$(hostname -s 2>/dev/null) host="${this_host}" args_host="${this_host}" else host="${args_host}" fi # ----------------------------------------------------------------------------- # screen statuses we don't need to send a notification # don't do anything if this is not WARNING, CRITICAL or CLEAR if [ "${status}" != "WARNING" ] && [ "${status}" != "CRITICAL" ] && [ "${status}" != "CLEAR" ]; then info "not sending notification for ${status} of '${host}.${chart}.${name}'" exit 1 fi # don't do anything if this is CLEAR, but it was not WARNING or CRITICAL if [ "${clear_alarm_always}" != "YES" ] && [ "${old_status}" != "WARNING" ] && [ "${old_status}" != "CRITICAL" ] && [ "${status}" = "CLEAR" ]; then info "not sending notification for ${status} of '${host}.${chart}.${name}' (last status was ${old_status})" exit 1 fi # ----------------------------------------------------------------------------- # load configuration # By default fetch images from the global public registry. # This is required by default, since all notification methods need to download # images via the Internet, and private registries might not be reachable. # This can be overwritten at the configuration file. images_base_url="https://registry.my-netdata.io" # curl options to use curl_options="" # hostname handling use_fqdn="NO" # needed commands # if empty they will be searched in the system path curl= sendmail= # enable / disable features for method_name in ${method_names^^}; do declare SEND_${method_name}="YES" declare DEFAULT_RECIPIENT_${method_name} done for method_name in ${method_names}; do declare -A role_recipients_${method_name} done # slack configs SLACK_WEBHOOK_URL= # Microsoft Teams configs MSTEAMS_WEBHOOK_URL= # Legacy Microsoft Teams configs for backwards compatibility: declare -A role_recipients_msteam # rocketchat configs ROCKETCHAT_WEBHOOK_URL= # alerta configs ALERTA_WEBHOOK_URL= ALERTA_API_KEY= # flock configs FLOCK_WEBHOOK_URL= # discord configs DISCORD_WEBHOOK_URL= # pushover configs PUSHOVER_APP_TOKEN= # pushbullet configs PUSHBULLET_ACCESS_TOKEN= PUSHBULLET_SOURCE_DEVICE= # twilio configs TWILIO_ACCOUNT_SID= TWILIO_ACCOUNT_TOKEN= TWILIO_NUMBER= # hipchat configs HIPCHAT_SERVER= HIPCHAT_AUTH_TOKEN= # messagebird configs MESSAGEBIRD_ACCESS_KEY= MESSAGEBIRD_NUMBER= # kavenegar configs KAVENEGAR_API_KEY= KAVENEGAR_SENDER= # telegram configs TELEGRAM_BOT_TOKEN= # kafka configs SEND_KAFKA="YES" KAFKA_URL= KAFKA_SENDER_IP= # pagerduty.com configs PD_SERVICE_KEY= USE_PD_VERSION= # fleep.io configs FLEEP_SENDER="${host}" # Amazon SNS configs AWSSNS_MESSAGE_FORMAT= # Matrix configs MATRIX_HOMESERVER= MATRIX_ACCESSTOKEN= # syslog configs SYSLOG_FACILITY= # email configs EMAIL_SENDER= EMAIL_CHARSET=$(locale charmap 2>/dev/null) EMAIL_THREADING= EMAIL_PLAINTEXT_ONLY= # irc configs IRC_NICKNAME= IRC_REALNAME= IRC_NETWORK= IRC_PORT=6667 # hangouts configs declare -A HANGOUTS_WEBHOOK_URI declare -A HANGOUTS_WEBHOOK_THREAD # dynatrace configs DYNATRACE_SPACE= DYNATRACE_SERVER= DYNATRACE_TOKEN= DYNATRACE_TAG_VALUE= DYNATRACE_ANNOTATION_TYPE= DYNATRACE_EVENT= SEND_DYNATRACE= # stackpulse configs STACKPULSE_WEBHOOK= # gotify configs GOTIFY_APP_URL= GOTIFY_APP_TOKEN= # opsgenie configs OPSGENIE_API_KEY= # load the stock and user configuration files # these will overwrite the variables above if [ ${unittest} ]; then if source "${cfgfile}"; then error "Failed to load requested config file." exit 1 fi else for CONFIG in "${NETDATA_STOCK_CONFIG_DIR}/health_alarm_notify.conf" "${NETDATA_USER_CONFIG_DIR}/health_alarm_notify.conf"; do if [ -f "${CONFIG}" ]; then debug "Loading config file '${CONFIG}'..." source "${CONFIG}" || error "Failed to load config file '${CONFIG}'." else warning "Cannot find file '${CONFIG}'." fi done fi OPSGENIE_API_URL=${OPSGENIE_API_URL:-"https://api.opsgenie.com"} # If we didn't autodetect the character set for e-mail and it wasn't # set by the user, we need to set it to a reasonable default. UTF-8 # should be correct for almost all modern UNIX systems. if [ -z ${EMAIL_CHARSET} ]; then EMAIL_CHARSET="UTF-8" fi # If we've been asked to use FQDN's for the URL's in the alarm, do so, # unless we're sending an alarm for a child system which we can't get the # FQDN of easily. if [ "${use_fqdn}" = "YES" ] && [ "${host}" = "$(hostname -s 2>/dev/null)" ]; then host="$(hostname -f 2>/dev/null)" fi # ----------------------------------------------------------------------------- # migrate old Microsoft Teams configuration keys after loading configuration msteams_migration() { SEND_MSTEAMS=${SEND_MSTEAM:-$SEND_MSTEAMS} unset -v SEND_MSTEAM DEFAULT_RECIPIENT_MSTEAMS=${DEFAULT_RECIPIENT_MSTEAM:-$DEFAULT_RECIPIENT_MSTEAMS} MSTEAMS_WEBHOOK_URL=${MSTEAM_WEBHOOK_URL:-$MSTEAMS_WEBHOOK_URL} MSTEAMS_ICON_DEFAULT=${MSTEAM_ICON_DEFAULT:-$MSTEAMS_ICON_DEFAULT} MSTEAMS_ICON_CLEAR=${MSTEAM_ICON_CLEAR:-$MSTEAMS_ICON_CLEAR} MSTEAMS_ICON_WARNING=${MSTEAM_ICON_WARNING:-$MSTEAMS_ICON_WARNING} MSTEAMS_ICON_CRITICAL=${MSTEAM_ICON_CRITICAL:-$MSTEAMS_ICON_CRITICAL} MSTEAMS_COLOR_DEFAULT=${MSTEAM_COLOR_DEFAULT:-$MSTEAMS_COLOR_DEFAULT} MSTEAMS_COLOR_CLEAR=${MSTEAM_COLOR_CLEAR:-$MSTEAMS_COLOR_CLEAR} MSTEAMS_COLOR_WARNING=${MSTEAM_COLOR_WARNING:-$MSTEAMS_COLOR_WARNING} MSTEAMS_COLOR_CRITICAL=${MSTEAM_COLOR_CRITICAL:-$MSTEAMS_COLOR_CRITICAL} # migrate role specific recipients: for key in "${!role_recipients_msteam[@]}"; do # Disable check, if role_recipients_msteams is ever used: # The role_recipients_$method are created and used programmatically # by iterating over $methods. shellcheck therefore doesn't realize # that role_recipients_msteams is actually used in the block # "find the recipients' addresses per method". # shellcheck disable=SC2034 role_recipients_msteams["$key"]="${role_recipients_msteam["$key"]}" done } msteams_migration # ----------------------------------------------------------------------------- # filter a recipient based on alarm event severity filter_recipient_by_criticality() { local method="${1}" x="${2}" r s shift r="${x/|*/}" # the recipient s="${x/*|/}" # the severity required for notifying this recipient # no severity filtering for this person [ "${r}" = "${s}" ] && return 0 # the severity is invalid s="${s^^}" if [ "${s}" != "CRITICAL" ]; then error "SEVERITY FILTERING for ${x} VIA ${method}: invalid severity '${s,,}', only 'critical' is supported." return 0 fi # create the status tracking directory for this user [ ! -d "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}" ] && mkdir -p "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}" case "${status}" in CRITICAL) # make sure he will get future notifications for this alarm too touch "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}/${alarm_id}" debug "SEVERITY FILTERING for ${x} VIA ${method}: ALLOW: the alarm is CRITICAL (will now receive next status change)" return 0 ;; WARNING) if [ -f "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}/${alarm_id}" ]; then # we do not remove the file, so that he will get future notifications of this alarm debug "SEVERITY FILTERING for ${x} VIA ${method}: ALLOW: recipient has been notified for this alarm in the past (will still receive next status change)" return 0 fi ;; *) if [ -f "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}/${alarm_id}" ]; then # remove the file, so that he will only receive notifications for CRITICAL states for this alarm rm "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}/${alarm_id}" debug "SEVERITY FILTERING for ${x} VIA ${method}: ALLOW: recipient has been notified for this alarm (will only receive CRITICAL notifications from now on)" return 0 fi ;; esac debug "SEVERITY FILTERING for ${x} VIA ${method}: BLOCK: recipient should not receive this notification" return 1 } # ----------------------------------------------------------------------------- # verify the delivery methods supported # check slack [ -z "${SLACK_WEBHOOK_URL}" ] && SEND_SLACK="NO" # check rocketchat [ -z "${ROCKETCHAT_WEBHOOK_URL}" ] && SEND_ROCKETCHAT="NO" # check alerta [ -z "${ALERTA_WEBHOOK_URL}" ] && SEND_ALERTA="NO" # check flock [ -z "${FLOCK_WEBHOOK_URL}" ] && SEND_FLOCK="NO" # check discord [ -z "${DISCORD_WEBHOOK_URL}" ] && SEND_DISCORD="NO" # check pushover [ -z "${PUSHOVER_APP_TOKEN}" ] && SEND_PUSHOVER="NO" # check pushbullet [ -z "${PUSHBULLET_ACCESS_TOKEN}" ] && SEND_PUSHBULLET="NO" # check twilio { [ -z "${TWILIO_ACCOUNT_TOKEN}" ] || [ -z "${TWILIO_ACCOUNT_SID}" ] || [ -z "${TWILIO_NUMBER}" ]; } && SEND_TWILIO="NO" # check hipchat [ -z "${HIPCHAT_AUTH_TOKEN}" ] && SEND_HIPCHAT="NO" # check messagebird { [ -z "${MESSAGEBIRD_ACCESS_KEY}" ] || [ -z "${MESSAGEBIRD_NUMBER}" ]; } && SEND_MESSAGEBIRD="NO" # check kavenegar { [ -z "${KAVENEGAR_API_KEY}" ] || [ -z "${KAVENEGAR_SENDER}" ]; } && SEND_KAVENEGAR="NO" # check telegram [ -z "${TELEGRAM_BOT_TOKEN}" ] && SEND_TELEGRAM="NO" # check kafka { [ -z "${KAFKA_URL}" ] || [ -z "${KAFKA_SENDER_IP}" ]; } && SEND_KAFKA="NO" # check irc [ -z "${IRC_NETWORK}" ] && SEND_IRC="NO" # check hangouts [ ${#HANGOUTS_WEBHOOK_URI[@]} -eq 0 ] && SEND_HANGOUTS="NO" # check fleep #shellcheck disable=SC2153 { [ -z "${FLEEP_SERVER}" ] || [ -z "${FLEEP_SENDER}" ]; } && SEND_FLEEP="NO" # check dynatrace { [ -z "${DYNATRACE_SPACE}" ] || [ -z "${DYNATRACE_SERVER}" ] || [ -z "${DYNATRACE_TOKEN}" ] || [ -z "${DYNATRACE_TAG_VALUE}" ] || [ -z "${DYNATRACE_EVENT}" ]; } && SEND_DYNATRACE="NO" # check opsgenie [ -z "${OPSGENIE_API_KEY}" ] && SEND_OPSGENIE="NO" # check matrix { [ -z "${MATRIX_HOMESERVER}" ] || [ -z "${MATRIX_ACCESSTOKEN}" ]; } && SEND_MATRIX="NO" # check gotify { [ -z "${GOTIFY_APP_TOKEN}" ] || [ -z "${GOTIFY_APP_URL}" ]; } && SEND_GOTIFY="NO" # check stackpulse [ -z "${STACKPULSE_WEBHOOK}" ] && SEND_STACKPULSE="NO" # check msteams [ -z "${MSTEAMS_WEBHOOK_URL}" ] && SEND_MSTEAMS="NO" # check pd [ -z "${DEFAULT_RECIPIENT_PD}" ] && SEND_PD="NO" # check prowl [ -z "${DEFAULT_RECIPIENT_PROWL}" ] && SEND_PROWL="NO" # check custom [ -z "${DEFAULT_RECIPIENT_CUSTOM}" ] && SEND_CUSTOM="NO" if [ "${SEND_PUSHOVER}" = "YES" ] || [ "${SEND_SLACK}" = "YES" ] || [ "${SEND_ROCKETCHAT}" = "YES" ] || [ "${SEND_ALERTA}" = "YES" ] || [ "${SEND_PD}" = "YES" ] || [ "${SEND_FLOCK}" = "YES" ] || [ "${SEND_DISCORD}" = "YES" ] || [ "${SEND_HIPCHAT}" = "YES" ] || [ "${SEND_TWILIO}" = "YES" ] || [ "${SEND_MESSAGEBIRD}" = "YES" ] || [ "${SEND_KAVENEGAR}" = "YES" ] || [ "${SEND_TELEGRAM}" = "YES" ] || [ "${SEND_PUSHBULLET}" = "YES" ] || [ "${SEND_KAFKA}" = "YES" ] || [ "${SEND_FLEEP}" = "YES" ] || [ "${SEND_PROWL}" = "YES" ] || [ "${SEND_HANGOUTS}" = "YES" ] || [ "${SEND_MATRIX}" = "YES" ] || [ "${SEND_CUSTOM}" = "YES" ] || [ "${SEND_MSTEAMS}" = "YES" ] || [ "${SEND_DYNATRACE}" = "YES" ] || [ "${SEND_STACKPULSE}" = "YES" ] || [ "${SEND_OPSGENIE}" = "YES" ] || [ "${SEND_GOTIFY}" = "YES" ]; then # if we need curl, check for the curl command if [ -z "${curl}" ]; then curl="$(command -v curl 2>/dev/null)" fi if [ -z "${curl}" ]; then error "Cannot find curl command in the system path. Disabling all curl based notifications." SEND_PUSHOVER="NO" SEND_PUSHBULLET="NO" SEND_TELEGRAM="NO" SEND_SLACK="NO" SEND_MSTEAMS="NO" SEND_ROCKETCHAT="NO" SEND_ALERTA="NO" SEND_PD="NO" SEND_FLOCK="NO" SEND_DISCORD="NO" SEND_TWILIO="NO" SEND_HIPCHAT="NO" SEND_MESSAGEBIRD="NO" SEND_KAVENEGAR="NO" SEND_KAFKA="NO" SEND_FLEEP="NO" SEND_PROWL="NO" SEND_HANGOUTS="NO" SEND_MATRIX="NO" SEND_CUSTOM="NO" SEND_DYNATRACE="NO" SEND_STACKPULSE="NO" SEND_OPSGENIE="NO" SEND_GOTIFY="NO" fi fi if [ "${SEND_SMS}" = "YES" ]; then if [ -z "${sendsms}" ]; then sendsms="$(command -v sendsms 2>/dev/null)" fi if [ -z "${sendsms}" ]; then SEND_SMS="NO" fi fi # if we need sendmail, check for the sendmail command if [ "${SEND_EMAIL}" = "YES" ] && [ -z "${sendmail}" ]; then sendmail="$(command -v sendmail 2>/dev/null)" if [ -z "${sendmail}" ]; then debug "Cannot find sendmail command in the system path. Disabling email notifications." SEND_EMAIL="NO" fi fi # if we need logger, check for the logger command if [ "${SEND_SYSLOG}" = "YES" ] && [ -z "${logger}" ]; then logger="$(command -v logger 2>/dev/null)" if [ -z "${logger}" ]; then debug "Cannot find logger command in the system path. Disabling syslog notifications." SEND_SYSLOG="NO" fi fi # if we need aws, check for the aws command if [ "${SEND_AWSSNS}" = "YES" ] && [ -z "${aws}" ]; then aws="$(command -v aws 2>/dev/null)" if [ -z "${aws}" ]; then debug "Cannot find aws command in the system path. Disabling Amazon SNS notifications." SEND_AWSSNS="NO" fi fi if [ ${dump_methods} ]; then for name in "${!SEND_@}"; do if [ "${!name}" = "YES" ]; then echo "$name" fi done exit fi # ----------------------------------------------------------------------------- # find the recipients' addresses per method # netdata may call us with multiple roles, and roles may have multiple but # overlapping recipients - so, here we find the unique recipients. for method_name in ${method_names}; do send_var="SEND_${method_name^^}" if [ "${!send_var}" = "NO" ]; then continue fi declare -A arr_var=() for x in ${roles//,/ }; do # the roles 'silent' and 'disabled' mean: # don't send a notification for this role if [ "${x}" = "silent" ] || [ "${x}" = "disabled" ]; then continue fi role_recipients="role_recipients_${method_name}[$x]" default_recipient_var="DEFAULT_RECIPIENT_${method_name^^}" a="${!role_recipients}" [ -z "${a}" ] && a="${!default_recipient_var}" for r in ${a//,/ }; do [ "${r}" != "disabled" ] && filter_recipient_by_criticality ${method_name} "${r}" && arr_var[${r/|*/}]="1" done done # build the list of recipients to_var="to_${method_name}" declare to_${method_name}="${!arr_var[*]}" [ -z "${!to_var}" ] && declare ${send_var}="NO" done # ----------------------------------------------------------------------------- # handle fixup of the email recipient list. fix_to_email() { to_email= while [ -n "${1}" ]; do [ -n "${to_email}" ] && to_email="${to_email}, " to_email="${to_email}${1}" shift 1 done } # ${to_email} without quotes here fix_to_email ${to_email} # ----------------------------------------------------------------------------- # handle output if we're running in unit test mode if [ ${unittest} ]; then for method_name in ${method_names}; do to_var="to_${method_name}" echo "results: ${method_name}: ${!to_var}" done exit 0 fi # ----------------------------------------------------------------------------- # check that we have at least a method enabled proceed=0 for method in "${SEND_EMAIL}" \ "${SEND_PUSHOVER}" \ "${SEND_TELEGRAM}" \ "${SEND_SLACK}" \ "${SEND_ROCKETCHAT}" \ "${SEND_ALERTA}" \ "${SEND_FLOCK}" \ "${SEND_DISCORD}" \ "${SEND_TWILIO}" \ "${SEND_HIPCHAT}" \ "${SEND_MESSAGEBIRD}" \ "${SEND_KAVENEGAR}" \ "${SEND_PUSHBULLET}" \ "${SEND_KAFKA}" \ "${SEND_PD}" \ "${SEND_FLEEP}" \ "${SEND_PROWL}" \ "${SEND_MATRIX}" \ "${SEND_CUSTOM}" \ "${SEND_IRC}" \ "${SEND_HANGOUTS}" \ "${SEND_AWSSNS}" \ "${SEND_SYSLOG}" \ "${SEND_SMS}" \ "${SEND_MSTEAMS}" \ "${SEND_DYNATRACE}" \ "${SEND_STACKPULSE}" \ "${SEND_OPSGENIE}" \ "${SEND_GOTIFY}" ; do if [ "${method}" == "YES" ]; then proceed=1 break fi done if [ "$proceed" -eq 0 ]; then fatal "All notification methods are disabled. Not sending notification for host '${host}', chart '${chart}' to '${roles}' for '${name}' = '${value}' for status '${status}'." fi # ----------------------------------------------------------------------------- # get the date the alarm happened date=$(date --date=@${when} "${date_format}" 2>/dev/null) [ -z "${date}" ] && date=$(date "${date_format}" 2>/dev/null) [ -z "${date}" ] && date=$(date --date=@${when} 2>/dev/null) [ -z "${date}" ] && date=$(date 2>/dev/null) # ----------------------------------------------------------------------------- # get the date in utc the alarm happened date_utc=$(date --date=@${when} "${date_format}" -u 2>/dev/null) [ -z "${date_utc}" ] && date_utc=$(date -u "${date_format}" 2>/dev/null) [ -z "${date_utc}" ] && date_utc=$(date -u --date=@${when} 2>/dev/null) [ -z "${date_utc}" ] && date_utc=$(date -u 2>/dev/null) # ---------------------------------------------------------------------------- # prepare some extra headers if we've been asked to thread e-mails if [ "${SEND_EMAIL}" == "YES" ] && [ "${EMAIL_THREADING}" != "NO" ]; then email_thread_headers="In-Reply-To: <${chart}-${name}@${host}>\\r\\nReferences: <${chart}-${name}@${host}>" else email_thread_headers= fi # ----------------------------------------------------------------------------- # function to URL encode a string urlencode() { local string="${1}" strlen encoded pos c o strlen=${#string} for ((pos = 0; pos < strlen; pos++)); do c=${string:pos:1} case "${c}" in [-_.~a-zA-Z0-9]) o="${c}" ;; *) printf -v o '%%%02x' "'${c}" ;; esac encoded+="${o}" done REPLY="${encoded}" echo "${REPLY}" } # ----------------------------------------------------------------------------- # function to convert a duration in seconds, to a human readable duration # using DAYS, MINUTES, SECONDS duration4human() { local s="${1}" d=0 h=0 m=0 ds="day" hs="hour" ms="minute" ss="second" ret d=$((s / 86400)) s=$((s - (d * 86400))) h=$((s / 3600)) s=$((s - (h * 3600))) m=$((s / 60)) s=$((s - (m * 60))) if [ ${d} -gt 0 ]; then [ ${m} -ge 30 ] && h=$((h + 1)) [ ${d} -gt 1 ] && ds="days" [ ${h} -gt 1 ] && hs="hours" if [ ${h} -gt 0 ]; then ret="${d} ${ds} and ${h} ${hs}" else ret="${d} ${ds}" fi elif [ ${h} -gt 0 ]; then [ ${s} -ge 30 ] && m=$((m + 1)) [ ${h} -gt 1 ] && hs="hours" [ ${m} -gt 1 ] && ms="minutes" if [ ${m} -gt 0 ]; then ret="${h} ${hs} and ${m} ${ms}" else ret="${h} ${hs}" fi elif [ ${m} -gt 0 ]; then [ ${m} -gt 1 ] && ms="minutes" [ ${s} -gt 1 ] && ss="seconds" if [ ${s} -gt 0 ]; then ret="${m} ${ms} and ${s} ${ss}" else ret="${m} ${ms}" fi else [ ${s} -gt 1 ] && ss="seconds" ret="${s} ${ss}" fi REPLY="${ret}" echo "${REPLY}" } # ----------------------------------------------------------------------------- # email sender send_email() { local ret opts=() sender_email="${EMAIL_SENDER}" sender_name= if [ "${SEND_EMAIL}" = "YES" ]; then if [ -n "${EMAIL_SENDER}" ]; then if [[ ${EMAIL_SENDER} =~ ^\".*\"\ \<.*\>$ ]]; then # the name includes double quotes sender_email="$(echo "${EMAIL_SENDER}" | cut -d '<' -f 2 | cut -d '>' -f 1)" sender_name="$(echo "${EMAIL_SENDER}" | cut -d '"' -f 2)" elif [[ ${EMAIL_SENDER} =~ ^\'.*\'\ \<.*\>$ ]]; then # the name includes single quotes sender_email="$(echo "${EMAIL_SENDER}" | cut -d '<' -f 2 | cut -d '>' -f 1)" sender_name="$(echo "${EMAIL_SENDER}" | cut -d "'" -f 2)" elif [[ ${EMAIL_SENDER} =~ ^.*\ \<.*\>$ ]]; then # the name does not have any quotes sender_email="$(echo "${EMAIL_SENDER}" | cut -d '<' -f 2 | cut -d '>' -f 1)" sender_name="$(echo "${EMAIL_SENDER}" | cut -d '<' -f 1)" fi fi [ -n "${sender_email}" ] && opts+=(-f "${sender_email}") [ -n "${sender_name}" ] && ${sendmail} -F 2>&1 | head -1 | grep -qv "sendmail: unrecognized option: F" && opts+=(-F "${sender_name}") if [ "${debug}" = "1" ]; then echo >&2 "--- BEGIN sendmail command ---" printf >&2 "%q " "${sendmail}" -t "${opts[@]}" echo >&2 echo >&2 "--- END sendmail command ---" fi local cmd_output cmd_output=$("${sendmail}" -t "${opts[@]}" 2>&1) ret=$? if [ ${ret} -eq 0 ]; then info "sent email notification for: ${host} ${chart}.${name} is ${status} to '${to_email}'" return 0 else error "failed to send email notification for: ${host} ${chart}.${name} is ${status} to '${to_email}' with error code ${ret} (${cmd_output})." return 1 fi fi return 1 } # ----------------------------------------------------------------------------- # pushover sender send_pushover() { local apptoken="${1}" usertokens="${2}" when="${3}" url="${4}" status="${5}" title="${6}" message="${7}" httpcode sent=0 user priority if [ "${SEND_PUSHOVER}" = "YES" ] && [ -n "${apptoken}" ] && [ -n "${usertokens}" ] && [ -n "${title}" ] && [ -n "${message}" ]; then # https://pushover.net/api priority=-2 case "${status}" in CLEAR) priority=-1 ;; # low priority: no sound or vibration WARNING) priority=0 ;; # normal priority: respect quiet hours CRITICAL) priority=1 ;; # high priority: bypass quiet hours *) priority=-2 ;; # lowest priority: no notification at all esac for user in ${usertokens}; do httpcode=$(docurl \ --form-string "token=${apptoken}" \ --form-string "user=${user}" \ --form-string "html=1" \ --form-string "title=${title}" \ --form-string "message=${message}" \ --form-string "timestamp=${when}" \ --form-string "url=${url}" \ --form-string "url_title=Open netdata dashboard to view the alarm" \ --form-string "priority=${priority}" \ https://api.pushover.net/1/messages.json) if [ "${httpcode}" = "200" ]; then info "sent pushover notification for: ${host} ${chart}.${name} is ${status} to '${user}'" sent=$((sent + 1)) else error "failed to send pushover notification for: ${host} ${chart}.${name} is ${status} to '${user}' with HTTP response status code ${httpcode}." fi done [ ${sent} -gt 0 ] && return 0 fi return 1 } # ----------------------------------------------------------------------------- # pushbullet sender send_pushbullet() { local userapikey="${1}" source_device="${2}" recipients="${3}" url="${4}" title="${5}" message="${6}" httpcode sent=0 userOrChannelTag if [ "${SEND_PUSHBULLET}" = "YES" ] && [ -n "${userapikey}" ] && [ -n "${recipients}" ] && [ -n "${message}" ] && [ -n "${title}" ]; then # https://docs.pushbullet.com/#create-push # Accept specification of user(s) (PushBullet account email address) and/or channel tag(s), separated by spaces. # If recipient begins with a "#" then send to channel tag, otherwise send to email recipient. for userOrChannelTag in ${recipients}; do if [ "${userOrChannelTag::1}" = "#" ]; then userOrChannelTag_type="channel_tag" userOrChannelTag="${userOrChannelTag:1}" # Remove hash from start of channel tag (required by pushbullet API) else userOrChannelTag_type="email" fi httpcode=$(docurl \ --header 'Access-Token: '${userapikey}'' \ --header 'Content-Type: application/json' \ --data-binary @<( cat < from the message message="${message///}" message="${message//<\/small>/}" if [ "${SEND_HIPCHAT}" = "YES" ] && [ -n "${HIPCHAT_SERVER}" ] && [ -n "${authtoken}" ] && [ -n "${recipients}" ] && [ -n "${message}" ]; then # Valid values: html, text. # Defaults to 'html'. msg_format="html" # Background color for message. Valid values: yellow, green, red, purple, gray, random. Defaults to 'yellow'. case "${status}" in WARNING) color="yellow" ;; CRITICAL) color="red" ;; CLEAR) color="green" ;; *) color="gray" ;; esac # Whether this message should trigger a user notification (change the tab color, play a sound, notify mobile phones, etc). # Each recipient's notification preferences are taken into account. # Defaults to false. notify="true" for room in ${recipients}; do httpcode=$(docurl -X POST \ -H "Content-type: application/json" \ -H "Authorization: Bearer ${authtoken}" \ -d "{\"color\": \"${color}\", \"from\": \"${host}\", \"message_format\": \"${msg_format}\", \"message\": \"${message}\", \"notify\": \"${notify}\"}" \ "https://${HIPCHAT_SERVER}/v2/room/${room}/notification") if [ "${httpcode}" = "204" ]; then info "sent HipChat notification for: ${host} ${chart}.${name} is ${status} to '${room}'" sent=$((sent + 1)) else error "failed to send HipChat notification for: ${host} ${chart}.${name} is ${status} to '${room}' with HTTP response status code ${httpcode}." fi done [ ${sent} -gt 0 ] && return 0 fi return 1 } # ----------------------------------------------------------------------------- # messagebird sender send_messagebird() { local accesskey="${1}" messagebirdnumber="${2}" recipients="${3}" title="${4}" message="${5}" httpcode sent=0 user if [ "${SEND_MESSAGEBIRD}" = "YES" ] && [ -n "${accesskey}" ] && [ -n "${messagebirdnumber}" ] && [ -n "${recipients}" ] && [ -n "${message}" ] && [ -n "${title}" ]; then #https://developers.messagebird.com/docs/messaging for user in ${recipients}; do httpcode=$(docurl -X POST \ --data-urlencode "originator=${messagebirdnumber}" \ --data-urlencode "recipients=${user}" \ --data-urlencode "body=${title} ${message}" \ --data-urlencode "datacoding=auto" \ -H "Authorization: AccessKey ${accesskey}" \ "https://rest.messagebird.com/messages") if [ "${httpcode}" = "201" ]; then info "sent Messagebird SMS for: ${host} ${chart}.${name} is ${status} to '${user}'" sent=$((sent + 1)) else error "failed to send Messagebird SMS for: ${host} ${chart}.${name} is ${status} to '${user}' with HTTP response status code ${httpcode}." fi done [ ${sent} -gt 0 ] && return 0 fi return 1 } # ----------------------------------------------------------------------------- # kavenegar sender send_kavenegar() { local API_KEY="${1}" kavenegarsender="${2}" recipients="${3}" title="${4}" message="${5}" httpcode sent=0 user if [ "${SEND_KAVENEGAR}" = "YES" ] && [ -n "${API_KEY}" ] && [ -n "${kavenegarsender}" ] && [ -n "${recipients}" ] && [ -n "${message}" ] && [ -n "${title}" ]; then # http://api.kavenegar.com/v1/{API-KEY}/sms/send.json for user in ${recipients}; do httpcode=$(docurl -X POST http://api.kavenegar.com/v1/${API_KEY}/sms/send.json \ --data-urlencode "sender=${kavenegarsender}" \ --data-urlencode "receptor=${user}" \ --data-urlencode "message=${title} ${message}") if [ "${httpcode}" = "200" ]; then info "sent Kavenegar SMS for: ${host} ${chart}.${name} is ${status} to '${user}'" sent=$((sent + 1)) else error "failed to send Kavenegar SMS for: ${host} ${chart}.${name} is ${status} to '${user}' with HTTP response status code ${httpcode}." fi done [ ${sent} -gt 0 ] && return 0 fi return 1 } # ----------------------------------------------------------------------------- # telegram sender send_telegram() { local bottoken="${1}" chatids="${2}" message="${3}" httpcode sent=0 chatid emoji disableNotification="" if [ "${status}" = "CLEAR" ]; then disableNotification="--data-urlencode disable_notification=true"; fi case "${status}" in WARNING) emoji="⚠️" ;; CRITICAL) emoji="🔴" ;; CLEAR) emoji="✅" ;; *) emoji="⚪️" ;; esac if [ "${SEND_TELEGRAM}" = "YES" ] && [ -n "${bottoken}" ] && [ -n "${chatids}" ] && [ -n "${message}" ]; then for chatid in ${chatids}; do # https://core.telegram.org/bots/api#sendmessage httpcode=$(docurl ${disableNotification} \ --data-urlencode "parse_mode=HTML" \ --data-urlencode "disable_web_page_preview=true" \ --data-urlencode "text=${emoji} ${message}" \ "https://api.telegram.org/bot${bottoken}/sendMessage?chat_id=${chatid}") if [ "${httpcode}" = "200" ]; then info "sent telegram notification for: ${host} ${chart}.${name} is ${status} to '${chatid}'" sent=$((sent + 1)) elif [ "${httpcode}" = "401" ]; then error "failed to send telegram notification for: ${host} ${chart}.${name} is ${status} to '${chatid}': Wrong bot token." else error "failed to send telegram notification for: ${host} ${chart}.${name} is ${status} to '${chatid}' with HTTP response status code ${httpcode}." fi done [ ${sent} -gt 0 ] && return 0 fi return 1 } # ----------------------------------------------------------------------------- # Microsoft Team sender send_msteams() { local webhook="${1}" channels="${2}" httpcode sent=0 channel color payload [ "${SEND_MSTEAMS}" != "YES" ] && return 1 case "${status}" in WARNING) icon="${MSTEAMS_ICON_WARNING}" && color="${MSTEAMS_COLOR_WARNING}" ;; CRITICAL) icon="${MSTEAMS_ICON_CRITICAL}" && color="${MSTEAMS_COLOR_CRITICAL}" ;; CLEAR) icon="${MSTEAMS_ICON_CLEAR}" && color="${MSTEAMS_COLOR_CLEAR}" ;; *) icon="${MSTEAMS_ICON_DEFAULT}" && color="${MSTEAMS_COLOR_DEFAULT}" ;; esac for channel in ${channels}; do ## More details are available here regarding the payload syntax options : https://docs.microsoft.com/en-us/outlook/actionable-messages/message-card-reference ## Online designer : https://adaptivecards.io/designer/ payload="$( cat <View Netdata" }, "origin": "netdata/${host}", "type": "netdataAlarm", "rawData": "${BASH_ARGV[@]}" } EOF )" if [ -n "${ALERTA_API_KEY}" ]; then auth="Key ${ALERTA_API_KEY}" fi httpcode=$(docurl -X POST "${webhook}/alert" -H "Content-Type: application/json" -H "Authorization: $auth" --data "${payload}") if [ "${httpcode}" = "200" ] || [ "${httpcode}" = "201" ]; then info "sent alerta notification for: ${host} ${chart}.${name} is ${status} to '${channel}'" sent=$((sent + 1)) elif [ "${httpcode}" = "202" ]; then info "suppressed alerta notification for: ${host} ${chart}.${name} is ${status} to '${channel}'" else error "failed to send alerta notification for: ${host} ${chart}.${name} is ${status} to '${channel}', with HTTP response status code ${httpcode}." fi done [ ${sent} -gt 0 ] && return 0 return 1 } # ----------------------------------------------------------------------------- # flock sender send_flock() { local webhook="${1}" channels="${2}" httpcode sent=0 channel color payload [ "${SEND_FLOCK}" != "YES" ] && return 1 case "${status}" in WARNING) color="warning" ;; CRITICAL) color="danger" ;; CLEAR) color="good" ;; *) color="#777777" ;; esac for channel in ${channels}; do httpcode=$(docurl -X POST "${webhook}" -H "Content-Type: application/json" -d "{ \"sendAs\": { \"name\" : \"netdata on ${host}\", \"profileImage\" : \"${images_base_url}/images/banner-icon-144x144.png\" }, \"text\": \"${host} *${status_message}*\", \"timestamp\": \"${when}\", \"attachments\": [ { \"description\": \"${chart} (${family}) - ${info}\", \"color\": \"${color}\", \"title\": \"${alarm}\", \"url\": \"${goto_url}\", \"text\": \"${info}\", \"views\": { \"image\": { \"original\": { \"src\": \"${image}\", \"width\": 400, \"height\": 400 }, \"thumbnail\": { \"src\": \"${image}\", \"width\": 50, \"height\": 50 }, \"filename\": \"${image}\" } } } ] }") if [ "${httpcode}" = "200" ]; then info "sent flock notification for: ${host} ${chart}.${name} is ${status} to '${channel}'" sent=$((sent + 1)) else error "failed to send flock notification for: ${host} ${chart}.${name} is ${status} to '${channel}', with HTTP response status code ${httpcode}." fi done [ ${sent} -gt 0 ] && return 0 return 1 } # ----------------------------------------------------------------------------- # discord sender send_discord() { local webhook="${1}/slack" channels="${2}" httpcode sent=0 channel color payload username [ "${SEND_DISCORD}" != "YES" ] && return 1 case "${status}" in WARNING) color="warning" ;; CRITICAL) color="danger" ;; CLEAR) color="good" ;; *) color="#777777" ;; esac for channel in ${channels}; do username="netdata on ${host}" [ ${#username} -gt 32 ] && username="${username:0:29}..." payload="$( cat </dev/null; then info "sent Amazon SNS notification for: ${host} ${chart}.${name} is ${status} to '${target}'" sent=$((sent + 1)) else error "failed to send Amazon SNS notification for: ${host} ${chart}.${name} is ${status} to '${target}'" fi done [ ${sent} -gt 0 ] && return 0 return 1 } # ----------------------------------------------------------------------------- # Matrix sender send_matrix() { local homeserver="${1}" webhook accesstoken rooms="${2}" httpcode sent=0 payload [ "${SEND_MATRIX}" != "YES" ] && return 1 [ -z "${MATRIX_ACCESSTOKEN}" ] && return 1 accesstoken="${MATRIX_ACCESSTOKEN}" case "${status}" in WARNING) emoji="⚠️" ;; CRITICAL) emoji="🔴" ;; CLEAR) emoji="✅" ;; *) emoji="⚪️" ;; esac for room in ${rooms}; do webhook="$homeserver/_matrix/client/r0/rooms/$(urlencode $room)/send/m.room.message?access_token=$accesstoken" payload="$( cat <${name//_/ }
${chart} (${family})
${alarm}
${info}", "body": "${emoji} ${host} ${status_message} - ${name//_/ } ${chart} (${family}) ${goto_url} ${alarm} ${info}" } EOF )" httpcode=$(docurl -X POST --data "${payload}" "${webhook}") if [ "${httpcode}" == "200" ]; then info "sent Matrix notification for: ${host} ${chart}.${name} is ${status} to '${room}'" sent=$((sent + 1)) else error "failed to send Matrix notification for: ${host} ${chart}.${name} is ${status} to '${room}', with HTTP response status code ${httpcode}." fi done [ ${sent} -gt 0 ] && return 0 return 1 } # ----------------------------------------------------------------------------- # syslog sender send_syslog() { local facility=${SYSLOG_FACILITY:-"local6"} level='info' targets="${1}" local priority='' message='' server='' port='' prefix='' local temp1='' temp2='' [ "${SEND_SYSLOG}" = "YES" ] || return 1 if [ "${status}" = "CRITICAL" ]; then level='crit' elif [ "${status}" = "WARNING" ]; then level='warning' fi for target in ${targets}; do priority="${facility}.${level}" message='' server='' port='' prefix='' temp1='' temp2='' prefix=$(echo ${target} | cut -d '/' -f 2) temp1=$(echo ${target} | cut -d '/' -f 1) if [ ${prefix} != ${temp1} ]; then if (echo ${temp1} | grep -q '@'); then temp2=$(echo ${temp1} | cut -d '@' -f 1) server=$(echo ${temp1} | cut -d '@' -f 2) if [ ${temp2} != ${server} ]; then priority=${temp2} fi port=$(echo ${server} | rev | cut -d ':' -f 1 | rev) if (echo ${server} | grep -E -q '\[.*\]'); then if (echo ${port} | grep -q ']'); then port='' else server=$(echo ${server} | rev | cut -d ':' -f 2- | rev) fi else if [ ${port} = ${server} ]; then port='' else server=$(echo ${server} | cut -d ':' -f 1) fi fi else priority=${temp1} fi fi message="${prefix} ${status} on ${host} at ${date}: ${chart} ${value_string}" if [ ${server} ]; then logger_options="${logger_options} -n ${server}" if [ ${port} ]; then logger_options="${logger_options} -P ${port}" fi fi ${logger} -p ${priority} ${logger_options} "${message}" done return $? } # ----------------------------------------------------------------------------- # SMS sender send_sms() { local recipients="${1}" errcode errmessage sent=0 # Human readable SMS local msg="${host} ${status_message}: ${chart} (${family}), ${alarm}" # limit it to 160 characters msg="${msg:0:160}" if [ "${SEND_SMS}" = "YES" ] && [ -n "${sendsms}" ] && [ -n "${recipients}" ] && [ -n "${msg}" ]; then # http://api.kavenegar.com/v1/{API-KEY}/sms/send.json for phone in ${recipients}; do errmessage=$($sendsms $phone "$msg" 2>&1) errcode=$? if [ ${errcode} -eq 0 ]; then info "sent smstools3 SMS for: ${host} ${chart}.${name} is ${status} to '${user}'" sent=$((sent + 1)) else error "failed to send smstools3 SMS for: ${host} ${chart}.${name} is ${status} to '${user}' with error code ${errcode}: ${errmessage}." fi done [ ${sent} -gt 0 ] && return 0 fi return 1 } # ----------------------------------------------------------------------------- # hangouts sender send_hangouts() { local rooms="${1}" httpcode sent=0 room color payload webhook thread [ "${SEND_HANGOUTS}" != "YES" ] && return 1 case "${status}" in WARNING) color="#ffa700" ;; CRITICAL) color="#d62d20" ;; CLEAR) color="#008744" ;; *) color="#777777" ;; esac for room in ${rooms}; do if [ -z "${HANGOUTS_WEBHOOK_URI[$room]}" ] ; then info "Can't send Hangouts notification for: ${host} ${chart}.${name} to room ${room}. HANGOUTS_WEBHOOK_URI[$room] not defined" else if [ -n "${HANGOUTS_WEBHOOK_THREAD[$room]}" ]; then thread="\"name\" : \"${HANGOUTS_WEBHOOK_THREAD[$room]}\"" fi webhook="${HANGOUTS_WEBHOOK_URI[$room]}" payload="$( cat <${host}", "widgets": [ { "keyValue": { "topLabel": "Status Message", "content": "${status_message}", "contentMultiline": "true", "iconUrl": "${image}", "onClick": { "openLink": { "url": "${goto_url}" } } } }, { "keyValue": { "topLabel": "${chart} | ${family}", "content": "${alarm}", "contentMultiline": "true" } } ] }, { "widgets": [ { "textParagraph": { "text": "@ ${date}\n${info}" } } ] }, { "widgets": [ { "buttons": [ { "textButton": { "text": "Go to ${host}", "onClick": { "openLink": { "url": "${goto_url}" } } } } ] } ] } ] } ], "thread": { $thread } } EOF )" httpcode=$(docurl -H "Content-Type: application/json" -X POST -d "${payload}" "${webhook}") if [ "${httpcode}" = "200" ]; then info "sent hangouts notification for: ${host} ${chart}.${name} is ${status} to '${room}'" sent=$((sent + 1)) else error "failed to send hangouts notification for: ${host} ${chart}.${name} is ${status} to '${room}', with HTTP response status code ${httpcode}." fi fi done [ ${sent} -gt 0 ] && return 0 return 1 } # ----------------------------------------------------------------------------- # Dynatrace sender send_dynatrace() { [ "${SEND_DYNATRACE}" != "YES" ] && return 1 local dynatrace_url="${DYNATRACE_SERVER}/e/${DYNATRACE_SPACE}/api/v1/events" local description="Netdata Notification for: ${host} ${chart}.${name} is ${status}" local payload="" payload=$(cat </dev/null url_host="${REPLY}" urlencode "${chart}" >/dev/null url_chart="${REPLY}" urlencode "${family}" >/dev/null url_family="${REPLY}" urlencode "${name}" >/dev/null url_name="${REPLY}" urlencode "${value_string}" >/dev/null url_value_string="${REPLY}" redirect_params="host=${url_host}&chart=${url_chart}&family=${url_family}&alarm=${url_name}&alarm_unique_id=${unique_id}&alarm_id=${alarm_id}&alarm_event_id=${event_id}&alarm_when=${when}&alarm_status=${status}&alarm_chart=${chart}&alarm_value=${url_value_string}" GOTOCLOUD=0 if [ "${NETDATA_REGISTRY_URL}" == "https://registry.my-netdata.io" ]; then if [ -z "${NETDATA_REGISTRY_UNIQUE_ID}" ]; then if [ -f "@registrydir_POST@/netdata.public.unique.id" ]; then NETDATA_REGISTRY_UNIQUE_ID="$(cat "@registrydir_POST@/netdata.public.unique.id")" fi fi if [ -n "${NETDATA_REGISTRY_UNIQUE_ID}" ]; then GOTOCLOUD=1 fi fi if [ ${GOTOCLOUD} -eq 0 ]; then goto_url="${NETDATA_REGISTRY_URL}/goto-host-from-alarm.html?${redirect_params}" else # Temporarily disable alarm redirection, as the cloud endpoint no longer exists. This functionality will be restored after discussion on #9487. For now, just lead to netdata.cloud # Re-allow alarm redirection, for alarms 2.0, new template if [ -z "${child_machine_guid}" ]; then goto_url="${NETDATA_REGISTRY_CLOUD_BASE_URL}/alarms/redirect?agentId=${NETDATA_REGISTRY_UNIQUE_ID}&${redirect_params}" else goto_url="${NETDATA_REGISTRY_CLOUD_BASE_URL}/alarms/redirect?agentId=${NETDATA_REGISTRY_UNIQUE_ID}&childId=${child_machine_guid}&${redirect_params}" fi fi # the severity of the alarm severity="${status}" # the time the alarm was raised duration4human ${duration} >/dev/null duration_txt="${REPLY}" duration4human ${non_clear_duration} >/dev/null non_clear_duration_txt="${REPLY}" raised_for="(was ${old_status,,} for ${duration_txt})" # the key status message status_message="status unknown" # the color of the alarm color="grey" # the alarm value alarm="${name//_/ } = ${value_string}" # the image of the alarm image="${images_base_url}/images/banner-icon-144x144.png" # have a default email status, in case the following case does not catch it status_email_subject="${status}" # prepare the title based on status case "${status}" in CRITICAL) image="${images_base_url}/images/alert-128-red.png" alarm_badge="${NETDATA_REGISTRY_CLOUD_BASE_URL}/static/email/img/label_critical.png" status_message="is critical" status_email_subject="Critical" color="#ca414b" rich_status_raised_for="Raised to critical, for ${non_clear_duration_txt}" background_color="#FFEBEF" border_color="#FF4136" text_color="#FF4136" action_text_color="#FFFFFF" ;; WARNING) image="${images_base_url}/images/alert-128-orange.png" alarm_badge="${NETDATA_REGISTRY_CLOUD_BASE_URL}/static/email/img/label_warning.png" status_message="needs attention" status_email_subject="Warning" color="#ffc107" rich_status_raised_for="Raised to warning, for ${non_clear_duration_txt}" background_color="#FFF8E1" border_color="#FFC300" text_color="#536775" action_text_color="#35414A" ;; CLEAR) image="${images_base_url}/images/check-mark-2-128-green.png" alarm_badge="${NETDATA_REGISTRY_CLOUD_BASE_URL}/static/email/img/label_recovered.png" status_message="recovered" status_email_subject="Clear" color="#77ca6d" rich_status_raised_for= background_color="#E5F5E8" border_color="#68C47D" text_color="#00AB44" action_text_color="#FFFFFF" ;; esac # the html email subject html_email_subject="${status_email_subject}, ${name} = ${value_string}, on ${host}" if [ "${status}" = "CLEAR" ]; then severity="Recovered from ${old_status}" if [ ${non_clear_duration} -gt ${duration} ]; then raised_for="(alarm was raised for ${non_clear_duration_txt})" fi rich_status_raised_for="Recovered from ${old_status,,}, ${raised_for}" # don't show the value when the status is CLEAR # for certain alarms, this value might not have any meaning alarm="${name//_/ } ${raised_for}" html_email_subject="${status_email_subject}, ${name} ${raised_for}, on ${host}" elif { [ "${old_status}" = "WARNING" ] && [ "${status}" = "CRITICAL" ]; }; then severity="Escalated to ${status}" if [ ${non_clear_duration} -gt ${duration} ]; then raised_for="(alarm is raised for ${non_clear_duration_txt})" fi rich_status_raised_for="Escalated to critical, ${raised_for}" elif { [ "${old_status}" = "CRITICAL" ] && [ "${status}" = "WARNING" ]; }; then severity="Demoted to ${status}" if [ ${non_clear_duration} -gt ${duration} ]; then raised_for="(alarm is raised for ${non_clear_duration_txt})" fi rich_status_raised_for="Demoted to warning, ${raised_for}" else raised_for= fi # prepare HTML versions of elements info_html= [ -n "${info}" ] && info_html="
${info}
" raised_for_html= [ -n "${raised_for}" ] && raised_for_html="
${raised_for}" # ----------------------------------------------------------------------------- # send the slack notification # slack aggregates posts from the same username # so we use "${host} ${status}" as the bot username, to make them diff send_slack "${SLACK_WEBHOOK_URL}" "${to_slack}" SENT_SLACK=$? # ----------------------------------------------------------------------------- # send the hangouts notification # hangouts aggregates posts from the same room # so we use "${host} ${status}" as the room, to make them diff send_hangouts "${to_hangouts}" SENT_HANGOUTS=$? # ----------------------------------------------------------------------------- # send the Microsoft Teams notification # Microsoft teams aggregates posts from the same username # so we use "${host} ${status}" as the bot username, to make them diff send_msteams "${MSTEAMS_WEBHOOK_URL}" "${to_msteams}" SENT_MSTEAMS=$? # ----------------------------------------------------------------------------- # send the rocketchat notification # rocketchat aggregates posts from the same username # so we use "${host} ${status}" as the bot username, to make them diff send_rocketchat "${ROCKETCHAT_WEBHOOK_URL}" "${to_rocketchat}" SENT_ROCKETCHAT=$? # ----------------------------------------------------------------------------- # send the alerta notification # alerta aggregates posts from the same username # so we use "${host} ${status}" as the bot username, to make them diff send_alerta "${ALERTA_WEBHOOK_URL}" "${to_alerta}" SENT_ALERTA=$? # ----------------------------------------------------------------------------- # send the flock notification # flock aggregates posts from the same username # so we use "${host} ${status}" as the bot username, to make them diff send_flock "${FLOCK_WEBHOOK_URL}" "${to_flock}" SENT_FLOCK=$? # ----------------------------------------------------------------------------- # send the discord notification # discord aggregates posts from the same username # so we use "${host} ${status}" as the bot username, to make them diff send_discord "${DISCORD_WEBHOOK_URL}" "${to_discord}" SENT_DISCORD=$? # ----------------------------------------------------------------------------- # send the pushover notification send_pushover "${PUSHOVER_APP_TOKEN}" "${to_pushover}" "${when}" "${goto_url}" "${status}" "${host} ${status_message} - ${name//_/ } - ${chart}" " ${alarm}${info_html}
  ${chart}
Chart
 
${family}
Family
 
${severity}
Severity
 
${date}${raised_for_html}
Time
 
View Netdata
  The source of this alarm is line ${src} " SENT_PUSHOVER=$? # ----------------------------------------------------------------------------- # send the pushbullet notification send_pushbullet "${PUSHBULLET_ACCESS_TOKEN}" "${PUSHBULLET_SOURCE_DEVICE}" "${to_pushbullet}" "${goto_url}" "${host} ${status_message} - ${name//_/ } - ${chart}" "${alarm}\\n Severity: ${severity}\\n Chart: ${chart}\\n Family: ${family}\\n ${date}\\n The source of this alarm is line ${src}" SENT_PUSHBULLET=$? # ----------------------------------------------------------------------------- # send the twilio SMS send_twilio "${TWILIO_ACCOUNT_SID}" "${TWILIO_ACCOUNT_TOKEN}" "${TWILIO_NUMBER}" "${to_twilio}" "${host} ${status_message} - ${name//_/ } - ${chart}" "${alarm} Severity: ${severity} Chart: ${chart} Family: ${family} ${info}" SENT_TWILIO=$? # ----------------------------------------------------------------------------- # send the messagebird SMS send_messagebird "${MESSAGEBIRD_ACCESS_KEY}" "${MESSAGEBIRD_NUMBER}" "${to_messagebird}" "${host} ${status_message} - ${name//_/ } - ${chart}" "${alarm} Severity: ${severity} Chart: ${chart} Family: ${family} ${info}" SENT_MESSAGEBIRD=$? # ----------------------------------------------------------------------------- # send the kavenegar SMS send_kavenegar "${KAVENEGAR_API_KEY}" "${KAVENEGAR_SENDER}" "${to_kavenegar}" "${host} ${status_message} - ${name//_/ } - ${chart}" "${alarm} Severity: ${severity} Chart: ${chart} Family: ${family} ${info}" SENT_KAVENEGAR=$? # ----------------------------------------------------------------------------- # send the telegram.org message # https://core.telegram.org/bots/api#formatting-options send_telegram "${TELEGRAM_BOT_TOKEN}" "${to_telegram}" "${host} ${status_message} - ${name//_/ } ${chart} (${family}) ${alarm} ${info}" SENT_TELEGRAM=$? # ----------------------------------------------------------------------------- # send the kafka message send_kafka SENT_KAFKA=$? # ----------------------------------------------------------------------------- # send the pagerduty.com message send_pd "${to_pd}" SENT_PD=$? # ----------------------------------------------------------------------------- # send the fleep message send_fleep "${to_fleep}" SENT_FLEEP=$? # ----------------------------------------------------------------------------- # send the Prowl message send_prowl "${to_prowl}" SENT_PROWL=$? # ----------------------------------------------------------------------------- # send the irc message send_irc "${IRC_NICKNAME}" "${IRC_REALNAME}" "${to_irc}" "${IRC_NETWORK}" "${IRC_PORT}" "${host}" "${host} ${status_message} - ${name//_/ } - ${chart} ----- ${alarm} Severity: ${severity} Chart: ${chart} Family: ${family} ${info}" SENT_IRC=$? # ----------------------------------------------------------------------------- # send the SMS message with smstools3 send_sms "${to_sms}" SENT_SMS=$? # ----------------------------------------------------------------------------- # send the custom message send_custom() { # is it enabled? [ "${SEND_CUSTOM}" != "YES" ] && return 1 # do we have any sender? [ -z "${1}" ] && return 1 # call the custom_sender function custom_sender "${@}" } send_custom "${to_custom}" SENT_CUSTOM=$? # ----------------------------------------------------------------------------- # send hipchat message send_hipchat "${HIPCHAT_AUTH_TOKEN}" "${to_hipchat}" " \ ${host} ${status_message}
\ ${alarm} ${info_html}
\ ${chart} (family ${family})
\ ${date}${raised_for_html}
\ View netdata dashboard \ (source of alarm ${src}) \ " SENT_HIPCHAT=$? # ----------------------------------------------------------------------------- # send the Amazon SNS message send_awssns "${to_awssns}" SENT_AWSSNS=$? # ----------------------------------------------------------------------------- # send the Matrix message send_matrix "${MATRIX_HOMESERVER}" "${to_matrix}" SENT_MATRIX=$? # ----------------------------------------------------------------------------- # send the syslog message send_syslog "${to_syslog}" SENT_SYSLOG=$? # ----------------------------------------------------------------------------- # send the email IFS='' read -r -d '' email_plaintext_part </dev/null) [ -z "${date_w}" ] && date_w=$(date "${date_format}" 2>/dev/null) [ -z "${date_w}" ] && date_w=$(date --date=@${val} 2>/dev/null) [ -z "${date_w}" ] && date_w=$(date 2>/dev/null) elapsed=$((now - val)) duration4human ${elapsed} >/dev/null elapsed_txt="${REPLY}" WARN_ALARMS+="
${key}
${date_w}
Warning for ${elapsed_txt}
" done <<<"$total_warn_alarms," fi if [ -n "$total_crit_alarms" ]; then while read -d, -r pair; do IFS='=' read -r key val <<<"$pair" date_c=$(date --date=@${val} "${date_format}" 2>/dev/null) [ -z "${date_c}" ] && date_c=$(date "${date_format}" 2>/dev/null) [ -z "${date_c}" ] && date_c=$(date --date=@${val} 2>/dev/null) [ -z "${date_c}" ] && date_c=$(date 2>/dev/null) elapsed=$((now - val)) duration4human ${elapsed} >/dev/null elapsed_txt="${REPLY}" CRIT_ALARMS+="
${key}
${date_c}
Critical for ${elapsed_txt}
" done <<<"$total_crit_alarms," fi if [ -n "$edit_command_line" ]; then IFS='=' read -r edit_command line s_host <<<"$edit_command_line" fi IFS='' read -r -d '' email_html_part <
Netdata Logo
Notification
${name}
on ${host}
${value_string}
Details: ${info}
Chart: ${chart}
Family: ${family}
${rich_status_raised_for}

On ${date}
By: ${host}
Global time: ${date_utc}

Classification: ${classification}
Role: ${roles}
Want to know more about this alert?
Join the troubleshooting discussion for this alert on our community forums.
Need to configure this alert?
Edit this alert's configuration file by logging into $s_host and running the following command:
${edit_command}

The alarm to edit is at line ${line}
The node has ${total_warnings} warning and ${total_critical} critical additional active alert(s)
${CRIT_ALARMS} ${WARN_ALARMS}
© Netdata 2021 - The real-time performance and health monitoring
EOF send_email <