[% if entry.integration_type == 'collector' %] [% if entry.meta.plugin_name is in(['go.d.plugin', 'python.d.plugin', 'charts.d.plugin']) %] ## Troubleshooting ### Debug Mode [% if entry.meta.plugin_name == 'go.d.plugin' %] **Important**: Debug mode is not supported for data collection jobs created via the UI using the Dyncfg feature. [% endif %] To troubleshoot issues with the `[[ entry.meta.module_name ]]` collector, run the `[[ entry.meta.plugin_name ]]` with the debug option enabled. The output should give you clues as to why the collector isn't working. - Navigate to the `plugins.d` directory, usually at `/usr/libexec/netdata/plugins.d/`. If that's not the case on your system, open `netdata.conf` and look for the `plugins` setting under `[directories]`. ```bash cd /usr/libexec/netdata/plugins.d/ ``` - Switch to the `netdata` user. ```bash sudo -u netdata -s ``` [% if entry.meta.plugin_name == 'go.d.plugin' %] - Run the `go.d.plugin` to debug the collector: ```bash ./go.d.plugin -d -m [[ entry.meta.module_name ]] ``` [% elif entry.meta.plugin_name == 'python.d.plugin' %] - Run the `python.d.plugin` to debug the collector: ```bash ./python.d.plugin [[ entry.meta.module_name ]] debug trace ``` [% elif entry.meta.plugin_name == 'charts.d.plugin' %] - Run the `charts.d.plugin` to debug the collector: ```bash ./charts.d.plugin debug 1 [[ entry.meta.module_name ]] ``` [% endif %] ### Getting Logs If you're encountering problems with the `[[ entry.meta.module_name ]]` collector, follow these steps to retrieve logs and identify potential issues: - **Run the command** specific to your system (systemd, non-systemd, or Docker container). - **Examine the output** for any warnings or error messages that might indicate issues. These messages should provide clues about the root cause of the problem. #### System with systemd Use the following command to view logs generated since the last Netdata service restart: ```bash journalctl _SYSTEMD_INVOCATION_ID="$(systemctl show --value --property=InvocationID netdata)" --namespace=netdata --grep [[ entry.meta.module_name ]] ``` #### System without systemd Locate the collector log file, typically at `/var/log/netdata/collector.log`, and use `grep` to filter for collector's name: ```bash grep [[ entry.meta.module_name ]] /var/log/netdata/collector.log ``` **Note**: This method shows logs from all restarts. Focus on the **latest entries** for troubleshooting current issues. #### Docker Container If your Netdata runs in a Docker container named "netdata" (replace if different), use this command: ```bash docker logs netdata 2>&1 | grep [[ entry.meta.module_name ]] ``` [% else %] [% if entry.troubleshooting.problems.list %] ## Troubleshooting [% endif %] [% endif %] [% elif entry.integration_type == 'notification' %] [% if 'cloud-notifications' in entry._src_path|string %] [% if entry.troubleshooting.problems.list %] ## Troubleshooting [% endif %] [% else %] ## Troubleshooting ### Test Notification You can run the following command by hand, to test alerts configuration: ```bash # become user netdata sudo su -s /bin/bash netdata # enable debugging info on the console export NETDATA_ALARM_NOTIFY_DEBUG=1 # send test alarms to sysadmin /usr/libexec/netdata/plugins.d/alarm-notify.sh test # send test alarms to any role /usr/libexec/netdata/plugins.d/alarm-notify.sh test "ROLE" ``` Note that this will test _all_ alert mechanisms for the selected role. [% endif %] [% elif entry.integration_type == 'exporter' %] [% if entry.troubleshooting.problems.list %] ## Troubleshooting [% endif %] [% endif %] [% for item in entry.troubleshooting.problems.list %] ### [[ item.name ]] [[ description ]] [% endfor %]