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authorDaniel Baumann <daniel.baumann@progress-linux.org>2024-04-28 09:51:24 +0000
committerDaniel Baumann <daniel.baumann@progress-linux.org>2024-04-28 09:51:24 +0000
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Adding upstream version 1:2.3.19.1+dfsg1.upstream/1%2.3.19.1+dfsg1upstream
Signed-off-by: Daniel Baumann <daniel.baumann@progress-linux.org>
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+Why is Dovecot not working for me?
+==================================
+
+ * *Dovecot always logs an error message* if anything goes wrong, so make sure
+ you're looking at the correct log files. Debug messages may be written to a
+ different log file than error messages. See <Logging.txt>.
+ * Are you upgrading? Make sure you read the <upgrading documents>
+ [Upgrading.txt].
+ * Make sure you're modifying the correct config file! Ubuntu creates two of
+ them. Other distributions may also have older config files lying around. For
+ example add "garbage=blah" to the config file and verify that Dovecot now
+ fails to start up.
+ * Try logging in manually by sending IMAP commands. If you're trying with an
+ IMAP client you can't be sure if the problem is with the client's
+ configuration or Dovecot's configuration. Many IMAP clients handle all
+ errors simply by showing you the login password dialog, even if the problem
+ has nothing to do with authentication. See <TestInstallation.txt> (or
+ <TestPop3Installation.txt>).
+ * Are you using an old version? If you have a problem, see if NEWS
+ [http://dovecot.org/doc/NEWS] file mentions anything related to it. There
+ are also <binary packages> [PrebuiltBinaries.txt] available for newer
+ versions.
+
+If you have upgraded OpenVZ to LXC (ProxMox 4) and you are getting permisssion
+issues
+-------------------------------------------------------------------------------------
+
+This is due to ACL option being added to mount options. Simple fix is to run
+
+---%<-------------------------------------------------------------------------
+setfacl -k /var/run/dovecot
+setfacl -b /var/run/dovecot/*
+---%<-------------------------------------------------------------------------
+
+and the issue should go away. For more information about this, see
+https://forum.proxmox.com/threads/permission-error-w-sockets-inside-ct-since-migration-to-pve-4-1.25244/
+
+It says "Authentication failed"
+-------------------------------
+
+First of all enable 'auth_debug_passwords=yes' and see if the logs show what
+the problem is. For non-PAM setups it should contain all the information needed
+to solve the problem. If it's trying to use a wrong password scheme, you can
+change that. See <Authentication.PasswordSchemes.txt>.
+
+'Aborted login (no auth attempts)' means that the client isn't even attempting
+to log in. Most likely you have 'disable_plaintext_auth=yes' (default) and the
+client isn't configured to use SSL/TLS (or you've also set 'ssl=no').
+
+If you're using <PAM> [PasswordDatabase.PAM.txt]:
+
+ * Make sure that Dovecot's auth process is running as root (assuming it's
+ using '/etc/shadow').
+ * PAM errors aren't written to Dovecot's own logs. Usually they go to
+ '/var/log/auth.log' or something similar.
+ * Unfortunately PAM's error messages aren't always all that helpful in
+ figuring out what exactly the problem is.
+ * You could (temporarily) try to use <passdb shadow>
+ [PasswordDatabase.Shadow.txt] instead to see if it logs something more
+ understandable.
+ * Usually the problem is that you don't have a correctly named file in
+ '/etc/pam.d/'. See <PasswordDatabase.PAM.txt>.
+
+Authenticated SMTP is hanging when authenticating, when configured with dovecot
+authenticator
+---------------------------------------------------------------------------------------------
+
+It is possible that you SMTP daemon is configured with the wrong socket. Please
+note that '/run/dovecot/auth-client' and '/run/dovecot/auth-userdb' do respond
+do different protocols. They are however very similar and it is possible that
+the difference may not be reported as an error and the SMTP server is waiting
+for a response that will never come.
+
+It's not finding my emails
+--------------------------
+
+'mail_debug=yes' makes Dovecot log where it's really looking for mails. Also
+'auth_debug=yes' may be helpful in debugging. See <MailLocation.txt> for how to
+configure where the mails are looked up from.
+
+Permission errors accessing the mail storage
+--------------------------------------------
+
+---%<-------------------------------------------------------------------------
+lda(user1): Error: chdir(/home/user1/) failed: Permission denied
+(euid=1025(user1) egid=1026(user1) stat() failed: No such file or directory,
+euid is not dir owner)
+---%<-------------------------------------------------------------------------
+
+Check out the access permissions of the mentioned directory, check:
+
+ 1. Unix permissions with the command 'ls -aln /home/user1', see Unix
+ permissions
+ [https://en.wikipedia.org/wiki/File_system_permissions#Traditional_Unix_permissions],
+ as well as make sure the user has "x" permission for "'/'" and all
+ directories, just "'/home'" in this case, test with: "'su - user1 ls
+ -aln /home/user1'"
+ 2. security tools, like SELinux: run "'sestatus'" and "'grep -i AVC
+ /var/log/audit/audit.log'" to identify SELinux caused denials,
+ 3. what file system the storage is located on, for instance AFS implements
+ different access permissions or POSIX eXtended attributes may change the
+ traditional permissions.
+
+---%<-------------------------------------------------------------------------
+Couldn't create mailbox list lock
+/data/mail/domain.com/username/mailboxes.lock:
+file_create_locked(/data/mail/domain.com/username/mailboxes.lock) failed:
+link(/data/mail/domain.com/username/mailboxes.lock6628a230290f9029,
+/data/mail/domain.com/username/mailboxes.lock) failed: Operation not permitted
+---%<-------------------------------------------------------------------------
+
+ 1. Your filesystem is not supported
+ 2. You have SELinux/AppArmor/RBAC or some other security framework that
+ prevents this
+
+(This file was created from the wiki on 2019-06-19 12:42)