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+<?xml version="1.0" encoding="UTF-8"?>
+<!-- This Source Code Form is subject to the terms of the Mozilla Public
+ - License, v. 2.0. If a copy of the MPL was not distributed with this
+ - file, You can obtain one at http://mozilla.org/MPL/2.0/. -->
+
+
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN"
+ "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd"[
+ <!ENTITY % brandDTD SYSTEM "chrome://branding/locale/brand.dtd" >
+ %brandDTD;
+]>
+
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+<title>Working Offline</title>
+<link rel="stylesheet" href="helpFileLayout.css" type="text/css"/>
+<link rel="stylesheet" href="chrome://communicator/skin/smileys.css"
+ type="text/css"/>
+</head>
+<body>
+
+<h1 id="working_offline">Working Offline</h1>
+
+<p>&brandShortName; Mail &amp; Newsgroups includes advanced features to help
+ you manage your messaging needs when you are not connected to the Internet.
+ You can download mail and news messages before going offline for later
+ reading, and you can defer sending mail messages and newsgroup posts until
+ you get back online. All of these features are explained in this
+ document.</p>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#setting_up_mozilla_mail_and_newsgroups_to_work_offline">Setting
+ Up &brandShortName; Mail &amp; Newsgroups to Work Offline</a></li>
+ <li><a href="#downloading_all_messages_for_offline_use">Downloading All
+ Messages for Offline Use</a></li>
+ <li><a href="#downloading_an_individual_folder_for_offline_use">Downloading
+ an Individual Folder for Offline Use</a></li>
+ <li><a href="#downloading_selected_or_flagged_messages_for_offline_use">Downloading
+ Selected or Flagged Messages for Offline Use</a></li>
+ <li><a href="#downloading_directory_entries_for_offline_use">Downloading
+ Directory Entries for Offline Use</a></li>
+ <li><a href="#setting_up_your_accounts_for_working_offline">Setting Up Your
+ Accounts for Working Offline</a></li>
+ <li><a href="#selecting_items_for_offline_viewing">Selecting Items for
+ Offline Viewing</a></li>
+ <li><a href="#downloading_and_synchronizing_your_messages">Downloading and
+ Synchronizing Your Messages</a></li>
+ <li><a href="#working_offline_and_reconnecting_later">Working Offline and
+ Reconnecting Later</a></li>
+ </ul>
+</div>
+
+<h2 id="setting_up_mozilla_mail_and_newsgroups_to_work_offline">Setting Up
+ &brandShortName; Mail &amp; Newsgroups to Work Offline</h2>
+
+<p>&brandShortName; Mail &amp; Newsgroups&apos; offline feature lets you
+ download your mail and read it offline (while disconnected from the
+ Internet). If you use a dial-up (modem) connection to access your mail and
+ you want to reduce the time you are connected, or, if you need to temporarily
+ disconnect from your company&apos;s network while traveling or switching
+ locations, you can download your mail so that you can read it offline. The
+ offline feature can automatically download incoming messages and then later
+ send all your outgoing messages when you reconnect.</p>
+
+<p>Note that for POP accounts your mail is already downloaded by default, so
+ most of these offline features aren&apos;t relevant for POP accounts.</p>
+
+<p>If you occasionally want to work offline, &brandShortName; Mail &amp;
+ Newsgroups lets you easily:</p>
+
+<ul>
+ <li>Download your Inbox for offline use.</li>
+ <li>Download an individual folder for offline use.</li>
+ <li>Download only selected or flagged messages for offline use.</li>
+ <li>Download directory entries in your address book for offline use.</li>
+</ul>
+
+<p>If you frequently work offline, &brandShortName; Mail &amp; Newsgroups also
+ lets you:</p>
+
+<ul>
+ <li>Set up one or more of your accounts for offline use.</li>
+ <li>Set offline and disk space preferences for each account.</li>
+ <li>Select the folders and newsgroups that you want to view offline.</li>
+</ul>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="downloading_all_messages_for_offline_use">Downloading All Messages for
+ Offline Use</h2>
+
+<p>You can tell &brandShortName; Mail &amp; Newsgroups to automatically
+ download your messages for offline use. Later, when you go back online,
+ &brandShortName; Mail &amp; Newsgroups automatically synchronizes your
+ messages with the server.</p>
+
+<p>Note that the Inbox for POP accounts is downloaded by default, so this
+ section does not apply for POP accounts.</p>
+
+<p>To automatically download your messages for offline use, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>In the left side of the dialog box, under the name of the account you
+ want to use offline, select Synchronization &amp; Storage. (This category
+ is not available for POP accounts.)</li>
+ <li>Check the box labeled <q>Keep messages for this account on this
+ computer</q>.</li>
+ <li>Click OK.</li>
+ <li>Click the Online/Offline indicator <img src="images/online.png" alt=""/>
+ in the lower right corner of the Mail window (to the left of the Cookie
+ icon) to go offline. You will be asked to download messages for them to be
+ available while offline. Click on <q>Download</q> to proceed.</li>
+</ol>
+
+<p><strong>Note</strong>: This setting also applies to any new folders
+ created. While the per-account setting can be overridden for an
+ <a href="#downloading_an_individual_folder_for_offline_use">individual
+ folder</a>, those per-folder settings are <em>removed</em> when the
+ <q>Keep messages</q> box is toggled.</p>
+
+<p>&brandShortName; Mail &amp; Newsgroups automatically downloads all messages
+ in your Inbox so you can read and respond to them while working offline.
+ After disconnecting, &brandShortName; Mail &amp; Newsgroups remains open so
+ you can continue to work with your messages.</p>
+
+<p>To reconnect to the Internet so you can work online:</p>
+
+<ul>
+ <li>Click the Online/Offline indicator <img src="images/offline.png"
+ alt=""/> in the lower right corner of the Mail window (to the left of the
+ Cookie icon) to go back online.</li>
+</ul>
+
+<p>When you go back online, &brandShortName; Mail &amp; Newsgroups
+ automatically synchronizes your Inbox messages with the server, by
+ replicating any changes you made while working offline.</p>
+
+<p><strong>Tip</strong>: &brandShortName; Mail &amp; Newsgroups saves any
+ messages that you send while working offline in the Unsent Messages folder
+ under Local Folders. To have &brandShortName; Mail &amp; Newsgroups
+ automatically send your unsent messages when you reconnect, use the
+ Preferences command on the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu to change the
+ <a href="mailnews_preferences.xhtml#network_and_storage_preferences">offline
+ preferences</a> for all your accounts.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="downloading_an_individual_folder_for_offline_use">Downloading an
+ Individual Folder for Offline Use</h2>
+
+<p>Note that POP accounts don&apos;t allow you to manage folders on the POP
+ server, so this section does not apply to POP accounts.</p>
+
+<p>To download a specific folder for offline use, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>In the left side of the Mail window, select the folder that you want to
+ download for offline use.</li>
+ <li>Open the Edit menu, and choose Folder Properties. You see the Properties
+ dialog box.</li>
+ <li>Click the Synchronization tab.</li>
+ <li>Check <q>Select this folder for offline use</q>.</li>
+ <li>Click Download Now if you want to immediately begin downloading the
+ folder&apos;s messages. Alternatively, you can continue working, and when
+ you are ready to go offline, proceed to the next step.</li>
+ <li>Click the Online/Offline indicator <img src="images/online.png" alt=""/>
+ in the lower right corner of the Mail window to go offline.</li>
+ <li>In the Work Offline dialog box, click Download.</li>
+</ol>
+
+<p>&brandShortName; Mail &amp; Newsgroups automatically downloads all messages
+ in the selected folder so you can read and respond to them while working
+ offline. After disconnecting, &brandShortName; Mail &amp; Newsgroups remains
+ open so you can continue to work with your messages.</p>
+
+<p><strong>Note</strong>: Message headers that have been downloaded for reading
+ offline display a darker gray envelope or newsgroup icon.</p>
+
+<p>To reconnect to the Internet so you can work online:</p>
+
+<ul>
+ <li>Click the Online/Offline indicator <img src="images/offline.png"
+ alt=""/> in the lower right corner of the Mail window (to the left of the
+ Cookie icon) to go back online.</li>
+</ul>
+
+<p>&brandShortName; Mail &amp; Newsgroups automatically synchronizes the
+ offline folders with the server, by replicating any changes you made while
+ working offline.</p>
+
+<p><strong>Tip</strong>: &brandShortName; Mail &amp; Newsgroups saves any
+ messages that you sent while working offline in the Unsent Messages folder
+ under Local Folders. When you reconnect, choose Send Unsent Messages from the
+ File menu to send all your saved messages at once. To have &brandShortName;
+ Mail &amp; Newsgroups automatically send your unsent messages when you
+ reconnect, use the Preferences command on the
+ <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
+ menu to change your <a
+ href="mailnews_preferences.xhtml#network_and_storage_preferences">offline
+ preferences</a>.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="downloading_selected_or_flagged_messages_for_offline_use">Downloading
+ Selected or Flagged Messages for Offline Use</h2>
+
+<p>Note that messages are downloaded by default for POP accounts. However, if
+ you have enabled the <q>Fetch headers only</q> setting in the POP account
+ settings, then only the headers will be downloaded, and you will need to use
+ the commands in this section to download the complete messages.</p>
+
+<p>To download selected messages for offline use, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Select a Mail or Newsgroup folder to display its messages.</li>
+ <li>Select the messages you want to download, as follows:
+ <ul>
+ <li>To select a group of adjacent messages, click the first message, and
+ then Shift-click to select the last message in the group.</li>
+ <li>To select messages anywhere in the message list, hold down the
+ <kbd class="mac">Cmd</kbd><kbd class="noMac">Ctrl</kbd> key and click
+ each message.</li>
+ </ul>
+ </li>
+ <li>Open the File menu, choose Offline, and then choose Get Selected Messages
+ from the submenu. &brandShortName; Mail &amp; Newsgroups downloads the
+ selected messages.</li>
+</ol>
+
+<p>To download flagged messages for offline use, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Select a Mail or Newsgroup folder to display its messages.</li>
+ <li>Click in the flag column of each message you want to download. A flag
+ appears where you clicked to indicate that the message has been marked. If
+ the flag column is not visible, click the Show/Hide Columns icon
+ <img src="images/columns.png" alt=""/> and select Flag from the list.</li>
+ <li>Open the File menu, choose Offline, and then choose Get Flagged Messages.
+ &brandShortName; Mail &amp; Newsgroups downloads the flagged messages.</li>
+</ol>
+
+<p>Once downloading is complete, click the Online/Offline indicator in the
+ lower right corner of the Mail window (to the left of the Cookie icon) to go
+ offline. After you disconnect, &brandShortName; Mail &amp; Newsgroups remains
+ open so you can continue to work with your messages.</p>
+
+<p>Note that the <q>Get Selected Messages</q> and <q>Get Flagged Messages</q>
+ menu items are also available in the pop-up thread context menu, for faster
+ access.</p>
+
+<p><strong>Note</strong>: Message headers that have been downloaded for reading
+ offline display a darker gray envelope or newsgroup icon.</p>
+
+<p>To reconnect to the Internet so you can work online:</p>
+
+<ul>
+ <li>Click the Online/Offline indicator <img src="images/offline.png"
+ alt=""/> in the lower right corner of the Mail window to go online.</li>
+</ul>
+
+<p><strong>Tip</strong>: &brandShortName; Mail &amp; Newsgroups saves any
+ messages that you sent while working offline in the Unsent Messages folder
+ under Local Folders. When you reconnect, choose Send Unsent Messages from the
+ File menu to send all your saved messages at once. To have &brandShortName;
+ Mail &amp; Newsgroups automatically send your unsent messages when you
+ reconnect, use the Preferences command on the
+ <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
+ menu to change your <a
+ href="mailnews_preferences.xhtml#network_and_storage_preferences">offline
+ preferences</a>.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="downloading_directory_entries_for_offline_use">Downloading
+ Directory Entries for Offline Use</h2>
+
+<p>You can download (replicate) the entries in a directory server to your
+ computer so that they are available when you work offline. Once you&apos;ve
+ downloaded directory entries, you can use the same procedure to update your
+ local copy of the entries with the latest entries on the directory
+ server.</p>
+
+<p>To download or update an address book LDAP directory for offline use:</p>
+
+<ol>
+ <li>Make sure you&apos;re online.</li>
+ <li>Open the Window menu, and choose Address Book.</li>
+ <li>In the Address Book window, select the directory that you want to
+ download (replicate).</li>
+ <li>Click Properties in the Address Book toolbar. The Directory Server
+ Properties dialog box appears.</li>
+ <li>Click the Offline tab.</li>
+ <li>Click Download Now to start copying the entries to your computer.</li>
+ <li>If prompted, enter your network user name and password, and click OK to
+ start the download.
+
+ <p>Depending on the number of directory entries, the download process may
+ take a while, so please be patient.</p>
+ </li>
+</ol>
+
+<p>After the download finishes, you can work offline and search the directory
+ or use it for address autocompletion when composing messages. After
+ you&apos;ve been using your local copy of the directory for a while, you may
+ wish to update it to get the latest entries from the directory server. To
+ update your local copy, use the procedure described above.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="setting_up_your_accounts_for_working_offline">Setting Up Your Accounts
+ for Working Offline</h2>
+
+<p>To set up one or more accounts for working offline, you use the Offline and
+ Disk Space preferences in the Mail &amp; Newsgroups Account Settings dialog
+ box. Once set, you don&apos;t need to change these preferences each time you
+ want to work offline. The offline and disk space preferences you can set for
+ an account depend on the type of account (IMAP, POP, or Newsgroup).</p>
+
+<p>Here&apos;s a summary of the steps you will follow to set up your accounts
+ for offline use:</p>
+
+<ol>
+ <li>For each account that you want to work with while offline, use the Mail
+ &amp; Newsgroups Account Settings dialog box to set the Synchronization
+ &amp; Storage preferences for that account. You must select the items
+ (folders and newsgroups) that you want to download for offline use. See
+ <a href="#selecting_items_for_offline_viewing">Selecting Items for Offline
+ Viewing</a> for more information.
+
+ <p>Once set, you don&apos;t need to change these settings. See the sections
+ below for information on setting offline and disk space preferences for
+ <a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_imap">IMAP</a>,
+ <a href="mailnews_account_settings.xhtml#disk_space_settings_pop">POP</a>,
+ <a href="mailnews_account_settings.xhtml#disk_space_settings_blogs">Blogs</a>, and
+ <a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_nntp">Newsgroup</a>
+ accounts.</p>
+
+ <p><strong>Tip</strong>: To set the Synchronization &amp; Storage
+ preferences for the current account, open the File menu, choose Offline,
+ and then choose Offline Settings.</p>
+ </li>
+ <li>Open the File menu, choose Offline, and then choose Download/Sync Now
+ from the submenu.</li>
+ <li>Select the type of messages (mail or newsgroup or both) that you want to
+ download.
+
+ <p><strong>Important</strong>: You must select at least one category (mail
+ messages or newsgroup messages) in order for the download to work.</p>
+ </li>
+ <li>Select <q>Work offline once download and/or sync is complete</q>.</li>
+ <li>Click OK to download the selected items and then go offline. See
+ <a href="#downloading_and_synchronizing_your_messages">Downloading and
+ Synchronizing Your Messages</a> for more information.</li>
+</ol>
+
+<p>For subsequent offline sessions, you can skip step 1.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="selecting_items_for_offline_viewing">Selecting Items for Offline
+ Viewing</h2>
+
+<p>Before you can read mail and newsgroup messages while offline, you must
+ first select them for downloading. You can set up an entire account for
+ offline use. You can also choose which folders and newsgroups that you
+ want to use offline.</p>
+
+<p><strong>Note</strong>: Keep in mind that selecting more items may increase
+ download time and disk space used.</p>
+
+<p>To select accounts, folders, and newsgroups for offline viewing, begin from
+ the Mail window:</p>
+
+<ol>
+ <li>Open the Edit menu, choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>Choose the Synchronization &amp; Storage category for the account you
+ want to change.</li>
+ <li>Click <q>Advanced</q> to see your IMAP folders, or <q>Select newsgroups
+ for offline use</q> for your subscribed newsgroups.
+
+ <p><strong>Note</strong>: You see only the newsgroups and folders that
+ you&apos;ve already <a
+ href="mailnews_newsgroups.xhtml#subscribing_to_newsgroups">subscribed</a>
+ to. POP accounts and local mail folders don&apos;t appear in the
+ list.</p>
+ </li>
+ <li>Select the items (folders, newsgroups) that you want to make available
+ for offline use.</li>
+ <li>Click OK.</li>
+</ol>
+
+<p>Once set, you don&apos;t need to change these settings each time you want to
+ go offline. However, if you do want to change them, you can easily do so
+ before going offline, since the same Select button is available when using
+ the <a href="#downloading_and_synchronizing_your_messages">Download and
+ Sync</a> command.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="downloading_and_synchronizing_your_messages">Downloading and
+ Synchronizing Your Messages</h2>
+
+<p>If you have already selected mail folders and newsgroups for offline use,
+ you are now ready to download and synchronize them. If you haven&apos;t yet
+ selected items to download, you can choose them before you go offline.</p>
+
+<p>If you are not already viewing the Download/Sync Now dialog box, follow
+ these steps:</p>
+
+<p>To download and synchronize your messages, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Open the File menu, choose Offline, and then choose Download/Sync
+ Now.</li>
+ <li>Select the categories (mail messages or newsgroup messages) that you want
+ to download.
+
+ <p><strong>Important</strong>: You must select at least one category (Mail
+ messages, Newsgroup messages) in order for the download to work. If the
+ checkboxes are disabled, it means that you haven&apos;t yet selected
+ items to download. Use the Select button to select items to download.</p>
+ </li>
+ <li>To send messages in your Unsent Messages folder before going offline,
+ check <q>Send Unsent Messages</q>.</li>
+ <li>To go offline immediately after &brandShortName; Mail &amp; Newsgroups
+ finishes downloading, select <q>Work offline once download and/or sync is
+ complete</q>.</li>
+ <li>To set or change the items to download, click Select. See
+ <a href="#selecting_items_for_offline_viewing">Selecting Items for Offline
+ Viewing</a> for more information. You can skip this step if you&apos;ve
+ already selected items for download.</li>
+ <li>Click OK. &brandShortName; Mail &amp; Newsgroups begins downloading the
+ selected items.</li>
+</ol>
+
+<p>If you chose to work offline once the download completes, then
+ &brandShortName; Mail &amp; Newsgroups immediately switches to offline mode.
+ Otherwise, when you are ready to go offline, click the Online/Offline
+ indicator <img src="images/online.png" alt=""/> in the lower right corner of
+ the Mail window to go offline.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="working_offline_and_reconnecting_later">Working Offline and
+ Reconnecting Later</h2>
+
+<p>To work offline and reconnect later, begin from the Mail window.</p>
+
+<p>When you are ready to work offline:</p>
+
+<ol>
+ <li>Click the online/offline indicator <img src="images/online.png" alt=""/>
+ in the lower-right corner of the Mail window. Mail &amp; Newsgroups prompts
+ you to download messages, if you want, before going offline.</li>
+ <li>Click Download to download messages before going offline. If you want to
+ work offline without downloading messages, click Don&apos;t Download.</li>
+</ol>
+
+<p><strong>Note</strong>: Message headers that have been downloaded for reading
+ offline display a darker gray envelope or newsgroup icon.</p>
+
+<p><strong>Tip</strong>: To set &brandShortName; Mail &amp; Newsgroups&apos;
+ download behavior when going offline, open the
+ <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
+ menu, choose Preferences, and then under the Mail &amp; Newsgroups category,
+ select Network &amp; Storage (if no subcategories are visible, double-click
+ Mail &amp; Newsgroups to expand the list). You can choose to have
+ &brandShortName; Mail &amp; Newsgroups prompt you to download messages when
+ going offline, to automatically download messages, or to not download any
+ messages.</p>
+
+<p>To reconnect and synchronize your messages:</p>
+
+<ol>
+ <li>Click the online/offline indicator <img src="images/offline.png"
+ alt=""/> in the lower-right corner of any &brandShortName; window.</li>
+ <li>Open the File menu, choose Offline, and then choose Download/Sync
+ Now.</li>
+</ol>
+
+<p>&brandShortName; Mail &amp; Newsgroups synchronizes your messages with the
+ server by replicating any changes you made while working offline.</p>
+
+<p><strong>Tip</strong>: To set &brandShortName; Mail &amp; Newsgroups&apos;
+ behavior when going online, open the
+ <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
+ menu, choose Preferences, and then choose the Synchronization &amp; Storage
+ category. You can choose to have &brandShortName; Mail &amp; Newsgroups
+ prompt you to send unsent messages, to automatically send unsent messages,
+ or to not send unsent messages.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+</body>
+</html>