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authorDaniel Baumann <daniel.baumann@progress-linux.org>2024-04-19 02:57:58 +0000
committerDaniel Baumann <daniel.baumann@progress-linux.org>2024-04-19 02:57:58 +0000
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Adding upstream version 1.44.3.upstream/1.44.3upstream
Signed-off-by: Daniel Baumann <daniel.baumann@progress-linux.org>
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+### Understand the alert
+
+The `megacli_bbu_cycle_count` alert is related to the battery backup unit (BBU) of your MegaCLI controller. This alert is triggered when the average number of full recharge cycles during the BBU's lifetime exceeds a predefined threshold. High numbers of charge cycles can affect the battery's relative capacity.
+
+A warning state is triggered when the number of charge cycles is greater than 100, and a critical state is triggered when the number of charge cycles is greater than 500.
+
+### Troubleshoot the alert
+
+**Caution:** Before performing any troubleshooting steps, ensure that you have taken the necessary backup measures to protect your data. Netdata is not liable for any data loss or corruption.
+
+1. Gather information about the battery units for all of your adapters:
+
+ ```
+ megacli -AdpBbuCmd -GetBbuStatus -aALL
+ ```
+
+2. Perform a battery check on the BBU with a low relative charge. Before taking any action, consult the manual's[section 7.14](https://docs.broadcom.com/docs/12353236):
+
+ ```
+ megacli -AdpBbuCmd -BbuLearn -aX // X is the adapter's number
+ ```
+
+3. If necessary, replace the battery in question.
+
+### Useful resources
+
+1. [MegaRAID SAS Software User Guide (PDF download)](https://docs.broadcom.com/docs/12353236)
+2. [MegaCLI commands cheatsheet](https://www.broadcom.com/support/knowledgebase/1211161496959/megacli-commands) \ No newline at end of file