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diff --git a/health/guides/vcsa/vcsa_software_updates_health.md b/health/guides/vcsa/vcsa_software_updates_health.md new file mode 100644 index 00000000..505e20f5 --- /dev/null +++ b/health/guides/vcsa/vcsa_software_updates_health.md @@ -0,0 +1,35 @@ +### Understand the alert + +The `vcsa_software_updates_health` alert monitors the software updates availability status for a VMware vCenter Server Appliance (VCSA). The alert can have different statuses depending on the software updates state, with critical indicating that security updates are available. + +### Troubleshoot the alert + +Follow these troubleshooting steps according to the alert status: + +1. **Critical (security updates available):** + + - Access the vCenter Server Appliance Management Interface (VAMI) by browsing to `https://<vcsa-address>:5480`. + - Log in with the appropriate user credentials (typically `root` user). + - Click on the `Update` menu item. + - Review the available patches and updates, especially those related to security. + - Click `Stage and Install` to download and install the security updates. + - Monitor the progress of the update installation and, if needed, address any issues that might occur during the process. + +2. **Warning (error retrieving information on software updates):** + + - Access the vCenter Server Appliance Management Interface (VAMI) by browsing to `https://<vcsa-address>:5480`. + - Log in with the appropriate user credentials (typically `root` user). + - Click on the `Update` menu item. + - Check for any error messages in the `Update` section. + - Ensure that the VCSA has access to the internet and can reach the VMware update repositories. + - Verify that there are no issues with the system time or SSL certificates. + - If the issue persists, consider searching for relevant information in the VMware Knowledge Base or contacting VMware Support. + +3. **Clear (no updates available, non-security updates available, or unknown status):** + + - No immediate action is required. However, it's a good practice to periodically check for updates to ensure the VMware vCenter Server Appliance remains up-to-date and secure. + +### Useful resources + +1. [VMware vCenter Server Appliance Management](https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.vcenter.configuration.doc/GUID-52AF3379-8D78-437F-96EF-25D1A1100BEE.html) +2. [VMware Knowledge Base](https://kb.vmware.com/) |