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### Understand the alert
Network interfaces are categorized primarily on the bandwidth rate at which they can operate (1 Gbps, 10 Gbps, etc). High network utilization occurs when the volume of data on a network link approaches the capacity of the link. Netdata agent calculates the average outbound utilization for a specific network interface over the last minute. High outbound utilization increases latency and packet loss because packet bursts are buffered.
This alarm may indicate either a network congestion or malicious activity.
### Troubleshoot the alert
- Prioritize important traffic
Quality of service (QoS) is the use of mechanisms or technologies to control traffic and ensure the performance of critical applications. QoS works best when low-priority traffic exists that can be dropped when congestion occurs. The higher-priority traffic must fit within the bandwidth limitations of the link or path.
- Add more bandwidth
- For **Cloud infrastructures**, adding bandwidth might be easy. It depends on your cloud infrastracture and your cloud provider. Some of them either offer you the service to upgrade machines to a higher bandwidth rate or upgrade you machine to a more powerful one with higher bandwidth rate.
- For **Bare-metal** machines, you will need either a hardware upgrade or the addition of a network card using link aggregation to combine multiple network connections in parallel (e.g LACP).
### Useful resources
- [FireQOS](https://firehol.org/tutorial/fireqos-new-user/) is a traffic shaping helper. It has a very simple shell scripting language to express traffic shaping.
- [`tcconfig`](https://tcconfig.readthedocs.io/en/latest/index.html) is a command wrapper that makes it easy to set up traffic control of network bandwidth/latency/packet-loss/packet-corruption/etc.
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