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name: Broken site support
description: Report issue with yt-dlp on a supported site
labels: [triage, site-bug]
body:
- type: checkboxes
attributes:
label: DO NOT REMOVE OR SKIP THE ISSUE TEMPLATE
description: Fill all fields even if you think it is irrelevant for the issue
options:
- label: I understand that I will be **blocked** if I *intentionally* remove or skip any mandatory\* field
required: true
- type: checkboxes
id: checklist
attributes:
label: Checklist
description: |
Carefully read and work through this check list in order to prevent the most common mistakes and misuse of yt-dlp:
options:
- label: I'm reporting that yt-dlp is broken on a **supported** site
required: true
- label: I've verified that I have **updated yt-dlp to nightly or master** ([update instructions](https://github.com/yt-dlp/yt-dlp#update-channels))
required: true
- label: I've checked that all provided URLs are playable in a browser with the same IP and same login details
required: true
- label: I've checked that all URLs and arguments with special characters are [properly quoted or escaped](https://github.com/yt-dlp/yt-dlp/wiki/FAQ#video-url-contains-an-ampersand--and-im-getting-some-strange-output-1-2839-or-v-is-not-recognized-as-an-internal-or-external-command)
required: true
- label: I've searched [known issues](https://github.com/yt-dlp/yt-dlp/issues/3766) and the [bugtracker](https://github.com/yt-dlp/yt-dlp/issues?q=) for similar issues **including closed ones**. DO NOT post duplicates
required: true
- label: I've read the [guidelines for opening an issue](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#opening-an-issue)
required: true
- label: I've read about [sharing account credentials](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#are-you-willing-to-share-account-details-if-needed) and I'm willing to share it if required
- type: input
id: region
attributes:
label: Region
description: Enter the country/region that the site is accessible from
placeholder: India
- type: textarea
id: description
attributes:
label: Provide a description that is worded well enough to be understood
description: See [is-the-description-of-the-issue-itself-sufficient](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#is-the-description-of-the-issue-itself-sufficient)
placeholder: Provide any additional information, any suggested solutions, and as much context and examples as possible
validations:
required: true
- type: checkboxes
id: verbose
attributes:
label: Provide verbose output that clearly demonstrates the problem
options:
- label: Run **your** yt-dlp command with **-vU** flag added (`yt-dlp -vU <your command line>`)
required: true
- label: "If using API, add `'verbose': True` to `YoutubeDL` params instead"
required: false
- label: Copy the WHOLE output (starting with `[debug] Command-line config`) and insert it below
required: true
- type: textarea
id: log
attributes:
label: Complete Verbose Output
description: |
It should start like this:
placeholder: |
[debug] Command-line config: ['-vU', 'https://www.youtube.com/watch?v=BaW_jenozKc']
[debug] Encodings: locale cp65001, fs utf-8, pref cp65001, out utf-8, error utf-8, screen utf-8
[debug] yt-dlp version nightly@... from yt-dlp/yt-dlp [b634ba742] (win_exe)
[debug] Python 3.8.10 (CPython 64bit) - Windows-10-10.0.22000-SP0
[debug] exe versions: ffmpeg N-106550-g072101bd52-20220410 (fdk,setts), ffprobe N-106624-g391ce570c8-20220415, phantomjs 2.1.1
[debug] Optional libraries: Cryptodome-3.15.0, brotli-1.0.9, certifi-2022.06.15, mutagen-1.45.1, sqlite3-2.6.0, websockets-10.3
[debug] Proxy map: {}
[debug] Request Handlers: urllib, requests
[debug] Loaded 1893 extractors
[debug] Fetching release info: https://api.github.com/repos/yt-dlp/yt-dlp-nightly-builds/releases/latest
yt-dlp is up to date (nightly@... from yt-dlp/yt-dlp-nightly-builds)
[youtube] Extracting URL: https://www.youtube.com/watch?v=BaW_jenozKc
<more lines>
render: shell
validations:
required: true
|
