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diff --git a/l10n-ro/suite/chrome/common/help/mail_help.xhtml b/l10n-ro/suite/chrome/common/help/mail_help.xhtml new file mode 100644 index 0000000000..a8c73084dd --- /dev/null +++ b/l10n-ro/suite/chrome/common/help/mail_help.xhtml @@ -0,0 +1,4985 @@ +<?xml version="1.0" encoding="UTF-8"?> +<!-- This Source Code Form is subject to the terms of the Mozilla Public + - License, v. 2.0. If a copy of the MPL was not distributed with this + - file, You can obtain one at http://mozilla.org/MPL/2.0/. --> + +<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" + "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd"[ + <!ENTITY % brandDTD SYSTEM "chrome://branding/locale/brand.dtd" > + %brandDTD; +]> + +<html xmlns="http://www.w3.org/1999/xhtml"> +<head> +<title>Using &brandShortName; Mail & Newsgroups</title> +<link rel="stylesheet" href="helpFileLayout.css" + type="text/css"/> +</head> +<body> + +<div class="boilerPlate">This document is provided for your information only. + It may help you take certain steps to protect the privacy and security of + your personal information on the Internet. This document does not, however, + address all online privacy and security issues, nor does it represent a + recommendation about what constitutes adequate privacy and security + protection on the Internet.</div> + +<h1 id="using_mozilla_mail_and_newsgroups">Using &brandShortName; Mail & + Newsgroups</h1> + +<p>&brandShortName; Mail & Newsgroups lets you conveniently manage all your + Internet communications from one place. You can set up and maintain multiple + business and personal mail accounts and Internet newsgroups, all from one + window — the Mail & Newsgroups window.</p> + +<p>To start using &brandShortName; Mail & Newsgroups:</p> + +<ul> + <li>Click the Mail & Newsgroups icon in the lower-left corner of the + &brandShortName; browser window.</li> +</ul> + +<table> + <tr> + <td colspan="2"><img src="images/task_mail.png" alt=""/></td> + </tr> + <tr> + <td style="width: 20px;"></td> + <td><strong>Mail & Newsgroups icon</strong></td> + </tr> +</table> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#getting_started_with_mozilla_mail_and_newsgroups">Getting + Started with &brandShortName; Mail & Newsgroups</a></li> + <li><a href="#reading_messages">Reading Messages</a></li> + <li><a href="#sending_messages">Sending Messages</a></li> + <li><a href="#creating_html_mail_messages">Creating HTML Mail + Messages</a></li> + <li><a href="#using_attachments">Using Attachments</a></li> + <li><a href="#deleting_messages">Deleting Messages</a></li> + <li><a href="#using_address_books">Using Address Books</a></li> + <li><a href="#organizing_your_messages">Organizing Your Messages</a></li> + <li><a href="#controlling_junk_mail">Controlling Junk Mail</a></li> + <li><a href="#importing_mail_from_other_programs">Importing Mail from Other + Programs</a></li> + <li><a href="#getting_started_with_newsgroups">Getting Started with + Newsgroups</a></li> + <li><a href="#working_offline">Working Offline</a></li> + <li><a href="mail_sec_help.xhtml">Signing & Encrypting + Messages</a></li> + <li><a href="#mail_and_newsgroups_account_settings">Mail & Newsgroups + Account Settings</a></li> + <li><a href="#mail_and_newsgroup_preferences">Mail & Newsgroups + Preferences</a></li> + </ul> +</div> + +<h1 id="getting_started_with_mozilla_mail_and_newsgroups">Getting Started with + &brandShortName; Mail & Newsgroups</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#using_the_mail_account_setup_wizard">Using the Mail Account + Setup Wizard</a></li> + <li><a href="#setting_up_additional_mail_and_news_accounts">Setting Up + Additional Mail and News Accounts</a></li> + <li><a href="#changing_the_settings_for_an_account">Changing the Settings + for an Account</a></li> + </ul> +</div> + +<h2 id="using_the_mail_account_setup_wizard">Using the Mail Account Setup + Wizard</h2> + +<p>To set up a mail or newsgroup account, first open the Window menu and choose + Mail & Newsgroups. If you haven't already set up an account, the + Account Wizard appears automatically, enabling you to set up an account.</p> + +<p>The Account Wizard guides you through the process of creating a new account. + If you don't know a setting, click Cancel and ask your Internet service + provider (ISP) or help desk.</p> + +<p>If an account already exists, the Account Wizard doesn't appear + automatically when the Mail window opens. Instead, after opening the Mail + window, open the File menu and choose New, then Account. For more details, + see <a href="#setting_up_additional_mail_and_news_accounts">Setting Up + Additional Mail & News Accounts</a>.</p> + +<h3 id="setting_up_mail_accounts_with_an_isp_or_email_provider">Setting Up Mail + Accounts with an ISP or Email Provider</h3> + +<p>Before you set up a mail account, your ISP or email provider should give you + the following information:</p> + +<ul> + <li>your user name</li> + <li>your email address</li> + <li>the incoming and outgoing mail server names</li> + <li>the incoming server type (<a href="glossary.xhtml#imap">IMAP</a> or + <a href="glossary.xhtml#pop">POP</a>)</li> +</ul> + +<p>Before you set up a newsgroup account, your ISP or email provider should + give you the following information:</p> + +<ul> + <li>your email address</li> + <li>newsgroup server name</li> + <li>account name</li> +</ul> + +<p>To set up a new mail or newsgroup account, begin from the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Click Add Account to start the Account Wizard. + + <p>The information requested by the Account Wizard depends on the type of + new account you specify in its first window. The boldface headings that + follow correspond to the windows you'll see when you're setting + up an ISP or email provider account.</p> + </li> + <li><strong>New Account Setup</strong>: Choose the type of account you want + to set up, then click the right arrow.</li> + <li><strong>Identity</strong>: Enter the name and email address appropriate + for this account, then click the right arrow.</li> + <li><strong>Server Information</strong>: + <ul> + <li>Indicate whether you want a POP account or an IMAP account. Not all + service providers can support both options. For more information, see + <a href="#server_settings">Mail & Newsgroups Account Settings - + Server Settings</a>.</li> + <li>Enter the name of your incoming mail server.</li> + <li>If you want this account to be a part of the Local Folders Global + Inbox account, check the <q>Use Global Inbox</q> box. Mail for + this account will then be stored in your Local Folders. Otherwise, if + the checkbox is unchecked, mail will be stored in its own + directory.</li> + <li>Enter the name of your outgoing mail server (SMTP). + + <p><strong>Note</strong>: You need to specify only one outgoing mail + server (SMTP), even if you have several mail accounts. The name of + your <a href="glossary.xhtml#smtp">SMTP</a> host may not have been + explicitly listed in the account setup information provided to you. + For example, your SMTP host may be the same as your POP or IMAP host. + If in doubt, contact your ISP or system administrator.</p> + </li> + <li>Click the right arrow to continue.</li> + </ul> + </li> + <li><strong>User Names</strong>: Enter the incoming and outgoing user names + provided by your ISP or email provider, then click the right arrow.</li> + <li><strong>Account Name</strong>: Enter whatever name you want to use to + refer to this account, then click the right arrow.</li> + <li><strong>Congratulations!</strong> Verify that the information you entered + is correct. If necessary, verify the information you entered with your ISP + or system administrator. When you are sure that it's correct, click + Finish to set up your account.</li> + <li>You see your new account listed in the left side of the Mail & + Newsgroups Account Settings dialog box. Click OK to start using your new + account.</li> +</ol> + +<p>You are now ready to get messages from your account. &brandShortName; Mail + & Newsgroups will prompt you for your password when you retrieve mail for + the first time every session. For detailed instructions on how to retrieve + mail, see <a href="#getting_new_messages">Getting New Messages</a>.</p> + +<p>[<a href="#getting_started_with_mozilla_mail_and_newsgroups">Return to + beginning of section</a>]</p> + +<h2 id="setting_up_additional_mail_and_news_accounts">Setting Up Additional + Mail and News Accounts</h2> + +<p>You use the Account Settings dialog box to add a new account or to change + information for an existing account, including:</p> + +<ul> + <li>mail and newsgroup server settings (for example, message deletion and + download preferences)</li> + <li>storage settings for message copies and folders</li> + <li>your reply-to address, organization name, and signature</li> +</ul> + +<p>To add a new account or change settings for an existing account, begin from + the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box. You can perform + these tasks: + <ul> + <li><strong>Add Account</strong>: Click this button to set up a new mail + or news account. Be sure to type the account information exactly as it + is given to you. Move through the screens with the arrows, or click + Cancel to stop account creation.</li> + <li><strong>Set as Default</strong>: Select an account, then click this + button to make the selected account appear at the top of your list of + accounts in the Mail Window. The change takes effect the next time you + open Mail & Newsgroups. + + <p>The default account is the one that you want to log into and (for + IMAP accounts only) automatically check for new messages when you + start Mail & Newsgroups. (For POP accounts, you must always click + the Get Msg button to get new messages.)</p> + </li> + <li><strong>Remove Account</strong>: Select an account, then click this + button to remove it completely from your Mail window.</li> + <li><strong>Outgoing Server (SMTP)</strong>: Click this (at the bottom of + the list of accounts) to modify information about the outgoing mail + server. See <a href="#outgoing_server">Mail & Newsgroups Account + Settings - Outgoing Server (SMTP)</a> for more information.</li> + </ul> + </li> + <li>Click headings under any account's name and modify the corresponding + settings in the panel on the right.</li> + <li>Click OK to save your changes.</li> +</ol> + +<p>[<a href="#getting_started_with_mozilla_mail_and_newsgroups">Return to + beginning of section</a>]</p> + +<h2 id="changing_the_settings_for_an_account">Changing the Settings for an + Account</h2> + +<p>To view or change information for an existing mail or newsgroup account, + begin from the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Click the account name in the left-hand side of the Account Settings + dialog box. You see information about the account, such as your email + address and signature file, in the right side of the dialog box.</li> + <li>Click any of these items beneath the name of an account to see the + corresponding settings: + <ul> + <li><strong>Server Settings</strong>: The settings available depend on + the type of server (IMAP, POP, or newsgroup server). For more + information, see <a href="#server_settings">Mail & Newsgroups + Account Settings - Server Settings</a>. + + <p><strong>Important</strong>: If you need to change the server type + (for example, from POP to IMAP) you must first remove the existing + account. Next, you must exit &brandShortName; and restart it. You can + then reopen the Mail & Newsgroups Account Settings dialog box and + recreate an account with the new server type by clicking Add + Account.</p> + </li> + <li><strong>Copies & Folders</strong>: These settings determine + whether to send automatic messages (blind carbon copies) and where you + want to store copies of outgoing messages, message drafts, and message + templates. For more information, see <a href="#copies_and_folders">Mail + & Newsgroups Account Settings - Copies & Folders</a>.</li> + <li><strong>Composition & Addressing</strong>: These settings allow + you to choose your default format and quoting behavior when composing a + message. You can also override the global directory server settings + specified for all address books in the Preferences dialog box. For more + information, see <a href="#addressing">Mail & Newsgroups Account + Settings - Composition & Addressing</a>.</li> + <li><strong>Offline & Disk Space (IMAP and News accounts + only)</strong>: These settings apply when you are working offline + (disconnected from the Internet) or need to save download time and + conserve disk space. For more information, see + <a href="#offline_and_disk_space_settings_imap">Offline and Disk Space + Settings (IMAP)</a> or + <a href="#offline_and_disk_space_settings_nntp">Offline and Disk Space + Settings (News)</a>.</li> + <li><strong>Disk Space (POP accounts only)</strong>: This setting + determines the maximum size of messages that you are willing to + download to your hard disk. For more information, see + <a href="#disk_space_settings">Disk Space Settings (POP)</a>.</li> + <li><strong>Security</strong>: These settings determine which + <a href="glossary.xhtml#certificate">certificates</a> are used to + digitally sign and encrypt mail messages that you send. Digital + signatures allow you to identify yourself reliably to others in + mail messages that you send. Encryption helps ensure that your + messages remain private while they are in transit over the + Internet. For more information, see + <a href="#security">Mail & Newsgroups Account Settings - + Security</a>.</li> + </ul> + </li> + <li>Click OK to save your changes.</li> +</ol> + +<p>[<a href="#getting_started_with_mozilla_mail_and_newsgroups">Return to + beginning of section</a>]</p> + +<h1 id="reading_messages">Reading Messages</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#getting_new_messages">Getting New Messages</a></li> + <li><a href="#choosing_how_you_view_the_mail_window">Choosing How You View + the Mail Window</a></li> + <li><a href="#sorting_and_threading_messages">Sorting and Threading + Messages</a></li> + <li><a href="#saving_and_printing_messages">Saving and Printing + Messages</a></li> + <li><a href="#controlling_images_scripts_and_plugins">Controlling Images, + Scripts, and Plugins</a></li> + </ul> +</div> + +<h2 id="getting_new_messages">Getting New Messages</h2> + +<p>For an IMAP account, you can retrieve new messages automatically and display + them in the Inbox by opening Mail & Newsgroups and selecting the Inbox + for the IMAP account.</p> + +<p>For a POP account, you must select the Inbox and click Get Msgs to retrieve + your messages. By default, messages from your POP account are downloaded in + full and deleted from the POP server when you retrieve them. You can + <a href="#pop_server_settings">change your POP server settings</a> to + retrieve just the headers and/or store a copy of messages on the server in + addition to downloading them to your computer.</p> + +<p>You can also set up Mail & Newsgroups to get new messages at startup and + to check for new messages at timed intervals.</p> + +<table> + <tr> + <td colspan="2"><img src="images/task_mail.png" alt=""/></td> + </tr> + <tr> + <td style="width: 20px;"></td> + <td><strong>Mail & Newsgroups icon</strong></td> + </tr> +</table> + +<p>The Mail & Newsgroups icon on the status bar displays a green arrow to + notify you when new messages have arrived.</p> + +<table> + <tr> + <td colspan="2"><img src="images/task_newmail.png" alt=""/></td> + </tr> + <tr> + <td style="width: 20px;"></td> + <td><strong>New mail notification</strong></td> + </tr> +</table> + +<p>To set up a mail account to automatically check for new messages, begin from + the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>If you have multiple accounts, select an account and click the Server + Settings category for that account.</li> + <li>Select one or both of the following options in the Server Settings + section: + <ul> + <li><strong>Check for new mail at startup</strong>: Select this checkbox + if you want to check this account automatically for new messages + whenever you start Mail & Newsgroups. For POP accounts, Mail & + Newsgroups checks for new mail, but doesn't download new messages + until you click Get Msgs or unless you choose <q>Automatically download + any new messages</q>.</li> + <li><strong>Check for new messages every [__] minutes</strong>: Select + this checkbox if you want to specify the number of minutes between mail + checks. You can also check for new messages at any time by clicking Get + Msgs in the Mail window.</li> + </ul> + </li> + <li>Click OK. Your settings take effect the next time you start + &brandShortName; Mail & Newsgroups.</li> +</ol> + +<p>To set up &brandShortName; Mail & Newsgroups to play a sound or display + an alert when new mail arrives, see <a href="#notifications">Mail & + Newsgroups Preferences - Notifications</a>.</p> + +<p>You can always retrieve messages manually at any time. To get new messages + for the selected account or newsgroup, do one of the following:</p> + +<ul> + <li>Click Get Msgs on the Mail toolbar.</li> + <li>Open the File menu (in the Mail window) and choose Get New Messages.</li> +</ul> + +<p>To get new messages for all your mail accounts, begin from the Mail + window:</p> + +<ol> + <li>Click the triangle on the Get Msgs button in the Mail toolbar.</li> + <li>Choose Get All New Messages. &brandShortName; Mail & Newsgroups + retrieves new messages for all your mail accounts. + + <p>If you are not currently logged into one of your mail accounts, Mail + & Newsgroups first prompts you to enter your user name and password + before retrieving new messages for that account. (If you have already + stored your user name and password using the Password Manager, Mail & + Newsgroups doesn't prompt you for this information.)</p> + </li> +</ol> + +<p><strong>Note</strong>: You can also open the File menu (in the Mail window) + and choose <q>Get New Messages for</q>.</p> + +<p>To get new messages for a specific mail account, begin from the Mail + window:</p> + +<ol> + <li>Click the triangle on the Get Msgs button on the Mail toolbar.</li> + <li>Choose the account for which you want to retrieve mail.</li> +</ol> + +<p><strong>Note</strong>: Mail & Newsgroups prompts you for your password + the first time you retrieve messages for an account. You can choose to have + Mail & Newsgroups store your password in the Password Manager at that + time.</p> + +<p>Password Manager can save all your user names and passwords on your own + computer and enter them for you automatically. For more information, see + <a href="using_priv_help.xhtml#using_the_password_manager">Using the Password + Manager</a>.</p> + +<p>[<a href="#reading_messages">Return to beginning of section</a>]</p> + +<h2 id="choosing_how_you_view_the_mail_window">Choosing How You View the Mail + Window</h2> + +<p>You can customize the layout of the Mail window (the window you see when you + choose Mail & Newsgroups from the Window menu):</p> + +<ul> + <li>Open the View menu and choose Show/Hide to show or hide the Mail toolbar, + search bar, or the status bar.</li> + <li>Open the View menu and choose Layout to select the type of three-pane + window layout to use.</li> + <li>Expand and collapse any pane to switch between a three-pane or two-pane + view.</li> +</ul> + +<p>[<a href="#reading_messages">Return to beginning of section</a>]</p> + +<h2 id="sorting_and_threading_messages">Sorting and Threading Messages</h2> + +<p>To sort messages by categories such as subject, sender, date, or priority, + begin from the Mail window:</p> + +<ul> + <li>Click the appropriate column heading in the message list window. Or, open + the View menu, choose Sort by, and then select the column you want to sort + by.</li> +</ul> + +<p>To reorder column headings, begin from the Mail window:</p> + +<ul> + <li>Click and drag a column heading to the left or right to reposition the + column.</li> +</ul> + +<p>To change which columns are displayed, begin from the Mail window:</p> + +<ul> + <li>Click the Show/Hide Columns icon <img src="images/columns.png" alt=""/> + and select the column to be added/removed from the list.</li> +</ul> + +<p>To group messages by threading (subject), so each message is grouped with + all its responses:</p> + +<ul> + <li>Click the thread button to the left of the Subject, Sender, and Date + column headings. Or, open the View menu, choose Sort by, and then select + Threaded.</li> +</ul> + +<table> + <tr> + <td colspan="2"><img src="images/threadbutton.png" alt=""/></td> + </tr> + <tr> + <td style="width: 20px;"></td> + <td><strong>Thread button</strong></td> + </tr> +</table> + +<p><strong>Tip</strong>: The thread button automatically sorts the threads by + the age of their parent messages. If you want to use another sort criterion + for the threads, open the View menu and select the desired option from the + Sort by submenu.</p> + +<p><strong>Tip</strong>: Select <q>Preserve threading when sorting messages</q> + in the <a href="#mail_and_newsgroups">Mail & Newsgroups Preferences</a> + if you want &brandShortName; to preserve the threaded message grouping when + sorting messages with column header clicks. The thread button just toggles + between threaded and unthreaded message grouping in this mode. If <q>Preserve + threading when sorting messages</q> is not selected, &brandShortName; + automatically displays the messages unthreaded when you sort them by clicking + on a column header.</p> + +<p><strong>Tip</strong>: To help you identify unread messages in a collapsed + thread where you've read the parent message, &brandShortName; Mail & + Newsgroups underlines the parent message.</p> + +<p>[<a href="#reading_messages">Return to beginning of section</a>]</p> + +<h2 id="saving_and_printing_messages">Saving and Printing Messages</h2> + +<p>To save a mail message as a plain-text, HTML, or Outlook Express file:</p> + +<ol> + <li>In the Mail window, select the message.</li> + <li>Open the File menu and choose Save As, and then choose File.</li> + <li>For <q>Save as type</q>, choose a file type (HTML, Text, or Mail file). + Choose Mail file if you want to save the message so it can be opened by + Microsoft Outlook or Outlook Express.</li> + <li>Change the filename's extension to end in .html, .txt, or .eml, + depending on the file type you chose in step 3.</li> + <li>Choose a destination for the file and click Save.</li> +</ol> + +<p>To print a selected message:</p> + +<ul> + <li>Click Print.</li> +</ul> + +<p>[<a href="#reading_messages">Return to beginning of section</a>]</p> + +<h2 id="controlling_images_scripts_and_plugins">Controlling Images, Scripts, + and Plugins</h2> + +<p>By default, images and other content, that is hosted remotely, will not + display in messages you receive, except from senders in your address books + whom you have allowed. To change these settings:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click Message Display. (If + no subcategories are visible, double-click Mail & Newsgroups to + expand the list.)</li> + <li>Uncheck <q>Block images and other content from remote sources</q>.</li> + <li>Click OK to have your change take affect.</li> +</ol> + +<p><strong>Note</strong>: See <q>Allow remote images in HTML mail</q> in + <a href="#creating_a_new_address_book_card">Creating a New Address Book + Card</a> for details of how to change which senders can show remote + content.</p> + +<p>By default, JavaScript and plugins are not enabled for mail messages you + receive. To change these settings:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Advanced category, click Scripts & Plugins. (If no + subcategories are visible, double-click Advanced to expand the + list.) + <ul> + <li>Under <q>Enable JavaScript for</q>, check <q>Mail & + Newsgroups</q> to enable JavaScript.</li> + <li>Under <q>Enable Plugins for</q>, check <q>Mail & Newsgroups</q> + to enable plugins.</li> + </ul> + </li> + <li>Click OK to have your changes take affect.</li> +</ol> + +<p>[<a href="#reading_messages">Return to beginning of section</a>]</p> + +<h1 id="sending_messages">Sending Messages</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#composing_mail_and_newsgroup_messages">Composing Mail and + Newsgroup Messages</a></li> + <li><a href="#using_the_message_composition_window">Using the Message + Composition Window</a></li> + <li><a href="#addressing_a_message">Addressing a Message</a></li> + <li><a href="#selecting_message_sending_options">Selecting Message + Sending Options</a></li> + <li><a href="#replying_to_a_message">Replying to a Message</a></li> + <li><a href="#forwarding_a_message">Forwarding a Message</a></li> + <li><a href="#confirming_that_your_message_was_opened">Confirming That Your + Message Was Opened</a></li> + <li><a href="#saving_and_editing_a_message_draft">Saving and Editing a + Message Draft</a></li> + <li><a href="#creating_and_using_templates">Creating and Using + Templates</a></li> + </ul> +</div> + +<h2 id="composing_mail_and_newsgroup_messages">Composing Mail and Newsgroup + Messages</h2> + +<p>You can address, compose, reply to, or send a new message by doing one of + the following:</p> + +<ul> + <li>In any &brandShortName; window, open the File menu and choose New, then + Message.</li> + <li>Click Compose on the Mail toolbar.</li> + <li>While displaying a message, click Reply, Forward, or Reply All on the + Mail toolbar.</li> + <li>From the Address Book window, select an address and click Compose on the + Address Book.</li> +</ul> + +<p><strong>Tip</strong>: Use the Mail & Newsgroups Account Settings - + <a href="#addressing">Composition & Addressing</a> dialog box to specify + the HTML text editor to use for composing messages sent from this account. + (You can specify a different editor for each of your accounts.) See + <a href="#changing_the_settings_for_an_account">Changing the Settings for an + Account</a> for more information.</p> + +<p>Composing messages in HTML format allows you to use different fonts, text + styles (such as bold or italic) and text colors, tables, numbered or bulleted + lists, and pictures in your messages. However, some recipients may only be + able to read messages composed in plain text format. If you want to use the + plain-text editor occasionally, you can hold down the Shift key while + clicking the Compose or the Reply button to use the plain-text editor on an + as-needed basis.</p> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="using_the_message_composition_window">Using the Message Composition + Window</h2> + +<p>Use the Compose window to address, compose, and send mail and newsgroup + messages. First specify whether you want to compose messages in plain text or + HTML by default in the <a href="#addressing">Composition & Addressing</a> + Preferences panel (open the Edit menu and choose Mail & Newsgroups + Account Settings).</p> + +<p>To view the Compose window, click the Compose button on the Mail + toolbar.</p> + +<p>The Compose window contains the following:</p> + +<ul> + <li>Mail Toolbar + + <p>You can click the following buttons:</p> + <ul> + <li><strong>Send</strong>: To send a completed message.</li> + <li><strong>Address</strong>: To search for names in your address + books.</li> + <li><strong>Attach</strong>: To attach a file to a message. See + <a href="#using_attachments">Using Attachments</a> for more + information.</li> + <li><strong>Spell</strong>: To check the spelling of your message + text.</li> + <li><strong>Security</strong>: To display information about whether + your message will be sent encrypted or digitally signed (or + both).</li> + <li><strong>Save</strong>: To save the message as a draft.</li> + </ul> + </li> + <li>Addressing area: Where you enter the email addresses of recipients.</li> + <li>Attachments area: When you attach files to a message (by clicking in this + area or by clicking the Attach button), the filenames will be listed in the + Attachments area to the right of the Addressing area.</li> + <li>Message body area: Where you type the contents of your message.</li> +</ul> + +<p>If you've chosen to compose messages using the HTML editor, you see an + additional toolbar with text formatting buttons similar to those in + &brandShortName; Composer.</p> + +<p>For help using the HTML editor, see + <a href="composer_help.xhtml#formatting_your_web_pages">Formatting Your Web + Pages</a>.</p> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="addressing_a_message">Addressing a Message</h2> + +<p>To address a mail message:</p> + +<ol> + <li>Type the name in the addressing area. + + <p>If you have <a href="#address_autocompletion">address autocompletion</a> + enabled (it's enabled by default), type the first few letters of + the recipient's name and wait for Mail & Newsgroups to complete + the address. (Or you can type part of the name and immediately press + <kbd class="mac">Return</kbd><kbd class="noMac">Enter</kbd> to have Mail + & Newsgroups try to complete the address.)</p> + </li> + <li>If multiple addresses are displayed, select an address and press + <kbd class="mac">Return</kbd><kbd class="noMac">Enter</kbd>. + + <p><strong>Note</strong>: Use a comma to separate multiple addresses on the + same line. Do not use a comma to separate first or last names. For + example, multiple entries might be:</p> + + <p><tt>user1@netscape.net,user2@netscape.net</tt></p> + </li> + <li>If you want this message to be sent from a different account, click the + <q>From</q> field to select the account you want. See + <a href="#changing_the_account_from_which_a_message_is_sent">Changing the + Account From Which a Message is Sent</a> for more information.</li> + <li>If necessary, click <q>To</q> to choose a different recipient type: + <ul> + <li><strong>To</strong>: For primary recipients of your message.</li> + <li><strong>Cc</strong>: For secondary recipients (carbon copy).</li> + <li><strong>Bcc</strong>: For secondary recipients not identified to the + other recipients, including those in the cc list (blind carbon + copy).</li> + <li><strong>Reply-To</strong>: For recipients to reply to a different + email address other than the one the message is sent from.</li> + <li><strong>Newsgroup</strong>: For posting to a newsgroup.</li> + <li><strong>Followup-To</strong>: For redirecting a newsgroup posting, so + that subsequent replies go directly to the redirected newsgroup instead + of the original newsgroup.</li> + </ul> + </li> +</ol> + +<p><strong>Tip</strong>: You can quickly address a message by clicking the + email address contained in a message you're reading, and then selecting + Compose Mail To from the pop-up menu.</p> + +<p id="changing_the_account_from_which_a_message_is_sent"><strong>Changing the + Account From Which a Message is Sent</strong></p> + +<p>If you have multiple mail accounts, the account listed in the From field is + based on the account (or server) you selected when you choose to create a new + message. However, &brandShortName; Mail & Newsgroups also allows you to + change the account a message is sent from while you're composing a + message. Click the From field to view a list of your accounts and then select + the account you want. A copy of the message is saved in the Sent folder of + the account where you sent the message from.</p> + +<p><strong>About Address Autocompletion</strong></p> + +<p>Address autocompletion allows you to address mail easily from the Compose + window without having to search for names or type complete names. Mail & + Newsgroups automatically checks your address books and an + <a href="glossary.xhtml#ldap">LDAP</a> directory server (if available) and + completes the name if it finds a unique match. It also prevents mistakes by + showing all possible choices with additional information if it finds multiple + matches. Address autocompletion is enabled by default.</p> + +<p>If you don't want to use an address that Mail & Newsgroups + provides, press Backspace or Delete to remove characters and then enter an + alternate address.</p> + +<p>To disable address autocompletion:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click Addressing. (If no + subcategories are visible, double-click Mail & Newsgroups to expand + the list).</li> + <li>In the Address Autocompletion section, deselect <q>Local Address + Books</q> and <q>Directory Server</q>.</li> + <li>Click OK.</li> +</ol> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="selecting_message_sending_options">Selecting Message Sending + Options</h2> + +<p>While you're composing a message, you can select these additional + message sending options from the Options menu:</p> + +<ul> + <li><strong>Select Addresses</strong>: The Select Addresses option lets you + choose the recipient's email address from your Address Books or a + remote directory. To look up an address in an address book or directory, + enter the first few letters of the recipient's first or last name to + start the search. Select an address and then click To:, Cc:, or Bcc: to + address your message.</li> + <li><strong>Check Spelling</strong>: Checks the spelling of the message text + before you send it. You can also click Spell.</li> + <li><strong>Spellcheck As You Type</strong>: Choose this option to have the + spelling of the message text checked as you type.</li> + <li><strong>Quote Message</strong>: Choose this option to have the selection + of the message text shown as quoted text.</li> + <li><strong>Return Receipt</strong>: Choose this option to request a + confirmation message when the recipient displays (opens) the message. Keep + in mind that the recipient may choose not to send you a return receipt. + This option lets you enable or disable return receipt requests on a + per-message basis. To automatically request return receipts for all + messages you send, use the return receipts preferences. See + <a href="#return_receipts_preferences">Mail & Newsgroups Preferences - + Return Receipts</a> for more information.</li> + <li><strong>Format</strong>: Send the message as plain text, or HTML + (formatted), or both. If you choose <q>Auto-Detect</q>, Mail & + Newsgroups prompts you for the format to use if it's unknown whether + the recipient's mail program can display an HTML message. The format + you choose here overrides the send format you specified using the + Preferences command on the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu.</li> + <li><strong>Priority</strong>: Choose a priority to indicate whether the + message has lowest, low, normal, high, or highest priority.</li> + <li><strong>Character Encoding</strong>: Choose a character encoding used for + this message.</li> + <li><strong>Send a Copy To</strong>: Choose this if you want to file an + additional copy of the sent message in a different folder than your default + Sent folder. Then select the folder you want.</li> + <li><strong>Security</strong>: Choose this to change the default security + options for this message.</li> +</ul> + +<p>An additional message formatting option is available from the Edit menu:</p> + +<ul> + <li><strong>Rewrap</strong>: If you are composing a message using the + plain-text editor, you can use the Rewrap command to rewrap long lines of + quoted text to fit the Compose window. This command rewraps selected quoted + text to the number of characters specified by the + <a href="#composition">Composition</a> preferences. This command is + primarily useful when you are replying to a message where the original + message is quoted in your reply, and the original message contains long + lines. + + <p>You use the Mail & Newsgroups Account Settings command on the Edit + menu to specify that you want to use the plain-text editor for composing + messages. Select the Composition & Addressing panel of the account + and uncheck <q>Compose messages in HTML format</q> to use the plain-text + editor for all messages. If you only want to use the plain-text editor + occasionally, you can hold down the Shift key while clicking the Compose + or the Reply button to use the plain-text editor on an as-needed + basis.</p> + </li> +</ul> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="replying_to_a_message">Replying to a Message</h2> + +<p>To reply to a mail message:</p> + +<ul> + <li>Select the message.</li> + <li>Click Reply to respond to the sender alone.</li> + <li>Click Reply All to respond to all addressees in the message.</li> +</ul> + +<p>To include the original message each time you reply to any message, and to + specify how to place the original message in the reply:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. + You see the Mail & Newsgroups Account Settings dialog box.</li> + <li>If you have multiple accounts, select an account and click the + <a href="#addressing">Composition & Addressing</a> category for that + account.</li> + <li>Select <q>Automatically quote the original message when + replying</q>.</li> + <li>Specify where in the message to place your reply. <q>Start my reply below + the quote</q> is the default.</li> + <li>If you have decided to <a href="#account_settings">attach a signature</a> + to every outgoing message and selected to start your reply above the quote + here, you can additionally configure where your signature is placed: + <ul> + <li>Select <q>below the quote (recommended)</q> to place your signature + at the very end of the message below the quoted text.</li> + <li>Select <q>below my reply (above the quote)</q> to place your + signature between your reply and the quoted text.</li> + </ul> + </li> + <li>Click OK.</li> +</ol> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="forwarding_a_message">Forwarding a Message</h2> + +<p>When you forward a message, you can specify how its contents are included + in the new message: <em>inline</em> (in the body of the message), or as an + <em>attachment</em>.</p> + +<p>To forward a message:</p> + +<ol> + <li>Select the message and click Forward.</li> + <li>Type the name or email address of the recipient.</li> + <li>Click Send.</li> +</ol> + +<p>To set the default for forwarding messages:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click + <a href="#composition">Composition</a>. (If no subcategories are visible, + double-click Mail & Newsgroups to expand the list.)</li> + <li>For forwarding messages, choose Inline (in the message body) or As + Attachment.</li> + <li>Click OK.</li> +</ol> + +<p><strong>Tip</strong>: To override the default for forwarding a message, + select the message, open the Message menu, and choose Forward As, then + choose Inline or Attachment.</p> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="confirming_that_your_message_was_opened">Confirming That Your Message + Was Opened</h2> + +<p>You can use return receipts to notify you when a recipient has displayed + (opened) your message. The recipient must be using a mail program that + supports the Message Disposition Notification (MDN) standard. Keep in mind + that the recipient may choose not to send you a return receipt, even if + you've requested one. Messages you send to a newsgroup address will not + include a return receipt request, since news servers don't support this + feature.</p> + +<p>To request return receipts for all messages you send, you can use the global + <a href="#return_receipts_preferences">Return Receipt</a> preferences to + specify how to manage requests you receive for return receipts. You can + override these global preferences for individual accounts.</p> + +<p>To request a return receipt on a per-message basis:</p> + +<ul> + <li>From a Mail Compose window, open the Options menu, and choose Return + Receipt.</li> +</ul> + +<p>To automatically request return receipts when sending messages from each of + your mail accounts:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click + <a href="#return_receipts_preferences">Return Receipts</a>. (If no + subcategories are visible, double-click Mail & Newsgroups to expand the + list.)</li> + <li>Select <q>When sending messages, always request a return receipt</q>.</li> + <li>Click OK.</li> +</ol> + +<p>For more information on setting return receipt preferences, see + <a href="#return_receipts_preferences">Mail & Newsgroups Preferences - + Return Receipts</a>.</p> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="saving_and_editing_a_message_draft">Saving and Editing a Message + Draft</h2> + +<p>To save a mail message as a draft so you can complete it later:</p> + +<ul> + <li>In the Compose window, click Save, or open the File menu and choose Save + as Draft. By default, the message is saved in the Drafts folder for the + current account. + + <p><strong>Note</strong>: Your mail message will stay open after you save + it as a draft.</p> + </li> +</ul> + +<p>To edit or send a message draft, begin from the Mail window:</p> + +<ol> + <li>Click the Drafts folder for the account where you created the message + draft.</li> + <li>Click the message that you want to edit.</li> + <li>In the top-right corner of the message, click the Edit Draft + button.</li> + <li>Edit the message as necessary.</li> + <li>Click Send to send the message or click Save to save the message so you + can complete it later. + + <p><strong>Note</strong>: Sending the message removes it from the Drafts + folder.</p> + </li> +</ol> + +<p><strong>Tip</strong>: You can also double-click the message to open it for + editing. This is especially useful if the message pane is closed.</p> + +<p>To delete one or more unwanted message drafts, begin from the Mail + window:</p> + +<ol> + <li>Click the Drafts folder for the account where you created the message + drafts.</li> + <li>Select the message drafts that you want to delete.</li> + <li>Click Delete in the Mail toolbar.</li> +</ol> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="creating_and_using_templates">Creating and Using Templates</h2> + +<p>Templates are useful for setting the default format for messages that you + send regularly, such as weekly status reports. You can save a message as a + template from any window in which it is displayed, including from within a + Mail compose window.</p> + +<p>To save a message to use as a template:</p> + +<ol> + <li>In the Mail window, click Compose to create a new message and then set + the default font, text size, text color, background color, and any other + default formatting you want. + + <p>Alternatively, open an existing message that already has the formatting + you want.</p> + </li> + <li>While displaying the message, open the File menu, choose Save As, then + choose Template. The message is stored as a template in the Templates + folder for the current mail account.</li> +</ol> + +<p>To compose a message using a template:</p> + +<ol> + <li>In the Mail window, select the Templates folder for the account where you + created the message template.</li> + <li>Double-click the message template to open it.</li> + <li>Edit the message, then save it (to put it in the Drafts folder) or send + it. + + <p><strong>Note</strong>: Sending the message does not remove the template + from the Templates folder. The template is preserved for future use.</p> + </li> +</ol> + +<p>To delete one or more unwanted message templates, begin from the Mail + window:</p> + +<ol> + <li>Click the Templates folder for the account where you created the message + templates.</li> + <li>Select the message templates that you want to delete.</li> + <li>Click Delete in the Mail toolbar.</li> +</ol> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h1 id="creating_html_mail_messages">Creating HTML Mail Messages</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#using_html_in_your_messages">Using HTML in Your + Messages</a></li> + <li><a href="#choosing_html_mail_sending_options">Choosing HTML Message + Sending Options</a></li> + <li><a href="#specifying_recipients_for_html_messages">Specifying + Recipients for HTML Messages</a></li> + <li><a href="#viewing_the_message_source_for_html_messages">Viewing the + Message Source for HTML Messages</a></li> + <li><a href="#using_the_html_mail_question_dialog_box">Using the HTML Mail + Question Dialog Box</a></li> + </ul> +</div> + +<h2 id="using_html_in_your_messages">Using HTML in Your Messages</h2> + +<p>HTML messages can include formatted text, links, images, and + tables—just like a web page. However, some recipients may not be able + to receive HTML messages. &brandShortName; Mail & Newsgroups allows you + to compose mail and newsgroup messages using either the HTML (rich-text) + formatting editor or the plain-text editor for each mail account you have. + In addition, you can choose whether your addressees should receive HTML or + plain-text messages by default, and how Mail & Newsgroups should handle + messages when it's not known if an addressee can receive HTML-formatted + mail.</p> + +<p>To specify whether to use the HTML editor as the default for composing + messages, begin from the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Select the mail or newsgroup account you want to use.</li> + <li>Go to the Composition & Addressing panel and select <q>Compose + messages in HTML format</q>. You see the Formatting toolbar in the Compose + window. Leave this box unchecked to use the plain-text editor for this + account.</li> +</ol> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h3 id="editing_or_inserting_html_elements">Editing or Inserting HTML + Elements</h3> + +<p>If you understand how to work with HTML source code, you can edit or insert + additional HTML tags, style attributes, and JavaScript in your mail message. + If you are not sure how to work with HTML source code, it's best not to + change it. To work with HTML code, use one of these methods:</p> + +<ul> + <li>Place the insertion point where you want to insert the HTML code, then + open the Insert menu and choose HTML. In the Insert HTML dialog box, enter + HTML tags and text, and then click Insert to insert your changes.</li> + <li>Select the HTML source code that you want to edit, then open the Insert + menu and choose HTML. In the Insert HTML dialog box, edit HTML tags and + text, and then click Insert to insert your changes.</li> + <li>Select an element such as a table, named anchor, image, link, or + horizontal line. Double-click the element to open the associated properties + dialog box for that item. Click Advanced Edit to open the Advanced Property + Editor. You can use the Advanced Property Editor to add HTML attributes and + JavaScript to objects.</li> +</ul> + +<p>For more information on editing HTML source code, see + <a href="composer_help.xhtml#using_the_advanced_property_editor">Using the + Advanced Property Editor</a>.</p> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h2 id="choosing_html_mail_sending_options">Choosing HTML Mail Sending + Options</h2> + +<p>By default, Mail & Newsgroups prompts you before sending HTML messages + when it's not known whether the recipient's mail program can + display HTML-formatted messages.</p> + +<p>To choose sending-format options for mail messages, begin from the Mail + window:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click + <a href="#send_format">Send Format</a>. (If no subcategories are visible, + double-click Mail & Newsgroups to expand the list). + + <p><strong>Note</strong>: This preference applies only to mail messages, + not to newsgroup messages.</p> + </li> + <li>Select the option you want and then click OK.</li> +</ol> + +<p>If while composing a message you realize that one or more recipients may not + be able to receive HTML-formatted mail, you can easily convert the message to + a different format when you click Send:</p> + +<ol> + <li>In the Compose window, open the Options menu and choose Format.</li> + <li>Select the format you want to use for sending the message from the + submenu: + <ul> + <li><strong>Auto Detect</strong>: Mail & Newsgroups chooses the + appropriate format for the message text. If it can't determine the + format, it asks you to choose a format.</li> + <li><strong>Plain Text Only</strong>: The message may not display + formatting such as bold text, but all mail programs will be able to + display the message.</li> + <li><strong>Rich Text (HTML) Only</strong>: Some mail programs may have + trouble displaying an HTML-formatted message. Choose this option only + if you are sure the recipient's mail program can display + HTML-formatted mail.</li> + <li><strong>Plain and Rich (HTML) Text</strong>: This uses more disk + space, but may be the best choice if you are not sure whether the + recipient's mail program can display HTML-formatted mail.</li> + </ul> + </li> + <li>When you've finished composing the message, click Send.</li> +</ol> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h2 id="specifying_recipients_for_html_messages">Specifying Recipients for HTML + Messages</h2> + +<p>You can save time by indicating whether individuals in your address books + prefer to receive either HTML messages or plain text messages.</p> + +<ol> + <li>Open the Window menu and choose Address Book.</li> + <li>Select the address book on the left and then select the individual's + card on the right.</li> + <li>Click Properties to display the <q>Card for</q> dialog box.</li> + <li>In the Contact tab, use the <q>Prefers to receive messages formatted + as</q> drop-down list to select HTML if you know this recipient can read + HTML-formatted messages (such as messages that include links, images, or + tables). + + <p>If this recipient can only read messages sent as plain text (no + formatting), then choose Plain Text. If you don't know or are not + sure, choose Unknown.</p> + + <p>If you choose Unknown, &brandShortName; Mail & Newsgroups determines + the sending format based on the Send Format settings for Mail & + Newsgroups in the Preferences dialog box. If Mail & Newsgroups still + can't determine the correct format, it will prompt you to choose a + sending format when you send the message.</p> + </li> + <li>Click OK.</li> +</ol> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h2 id="viewing_the_message_source_for_html_messages">Viewing the Message + Source for HTML Messages</h2> + +<p>You can quickly view the HTML and other code that generates an HTML message + you've received:</p> + +<ol> + <li>In the message list window, open the message.</li> + <li>Open the View menu and choose Message Source.</li> +</ol> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h2 id="using_the_html_mail_question_dialog_box">Using the HTML Mail Question + Dialog Box</h2> + +<p>The HTML Mail Question dialog box appears when you try to send a message to + someone whose mail program may not be able to display HTML messages or when + Mail & Newsgroups cannot determine whether your recipient can display + HTML messages. If you are in doubt, send the message in both HTML and + plain-text formats.</p> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h1 id="using_attachments">Using Attachments</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#attaching_a_file_or_web_page">Attaching a File or Web + Page</a></li> + <li><a href="#viewing_and_opening_attachments">Viewing and Opening + Attachments</a></li> + <li><a href="#saving_attachments">Saving Attachments</a></li> + </ul> +</div> + +<h2 id="attaching_a_file_or_web_page">Attaching a File or Web Page</h2> + +<p>To attach a file to an outgoing mail message:</p> + +<ol> + <li>In the Compose window, click Attach or open the File menu and choose + Attach File. You see the <q>Enter file to attach</q> dialog box. + + <p><strong>Tip</strong>: You can also click inside the Attachments area to + attach a file.</p> + </li> + <li>Type the name of the file you want to attach, or select a file from your + hard drive that you want to attach.</li> + <li>Click Open. The filename appears in the Attachments area.</li> +</ol> + +<p><strong>Tip</strong>: You can also drag and drop one or more files from your + desktop into the Attachments area in the Compose window.</p> + +<p>To attach a web page to an outgoing mail message:</p> + +<ol> + <li>In the Compose window, open the File menu and choose Attach Web Page.</li> + <li>In the dialog box, enter the URL of the page and then click OK. The web + page URL appears in the Attachments area.</li> +</ol> + +<p><strong>Tip</strong>: When you are viewing a page in the browser, + you can send the page to someone by opening the File menu and choosing Send + Page.</p> + +<p>[<a href="#using_attachments">Return to beginning of section</a>]</p> + +<h2 id="viewing_and_opening_attachments">Viewing and Opening Attachments</h2> + +<p>If you receive a mail attachment that consists of a file type that + &brandShortName; can display (such as graphic files and HTML files), you see + the attachment displayed inline (in the body of the message). For other file + types, Mail & Newsgroups lets you open the attachment using another + application, or you can save the attachment on your hard disk.</p> + +<p>To open the attachment, make sure you have a program on your computer that + can open files of the same type as the attachment's file format. For + example, if you want to open a .DOC file, make sure you have a program on + your computer that can open .DOC files.</p> + +<p>To open an attachment:</p> + +<ol> + <li>Double-click the attachment you want (if there is more than one).</li> + <li>In the Downloading dialog box, choose what you want &brandShortName; to + do with the attachment: + <ul> + <li>If &brandShortName; finds an application on your hard disk that can + open the attachment, you can open the attachment using that + application. Click <q>Choose</q> to use a different application to open + the attachment.</li> + <li>If &brandShortName; can't find an application on your hard disk + that can open the attachment, you can save the attachment. You + won't be able to open the attachment, but at least you can save + it on your hard disk until you can install an application that can open + it.</li> + <li>Click <q>Advanced</q> to add a new file type to the list of helper + applications. &brandShortName; uses helper applications to determine + how different file types are opened by other applications from within + &brandShortName;. For more information, see + <a href="nav_help.xhtml#plugins_and_downloads">Plugins and + Downloads</a>.</li> + </ul> + </li> + <li>Click OK.</li> +</ol> + +<p><strong>Note</strong>: If you are viewing your mail using an IMAP mail + server, all attachments remain on the server.</p> + +<p>[<a href="#using_attachments">Return to beginning of section</a>]</p> + +<h2 id="saving_attachments">Saving Attachments</h2> + +<p>To save an attachment:</p> + +<ol> + <li>In the right side of the message envelope, under <q>Attachments</q>, + select the attachment that you want to save.</li> + <li>Right-click <span class="mac">or, if you have a one-button mouse, + <kbd>Ctrl</kbd>-click</span>the attachment and choose Save As from the + pop-up menu.</li> + <li>Choose a filename and location for the attachment on your hard disk and + then click OK. Mail & Newsgroups downloads the attachment and saves it + to the specified location.</li> +</ol> + +<p><strong>Tip</strong>: To save all attachments, right-click + <span class="mac">or, if you have a one-button mouse, + <kbd>Ctrl</kbd>-click</span>the first one in the attachment list, and choose + Save All. You can then specify the location where you want all the + attachments to be saved.</p> + +<p>[<a href="#using_attachments">Return to beginning of section</a>]</p> + +<h1 id="deleting_messages">Deleting Messages</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#deleting_pop_or_imap_messages">Deleting POP or IMAP + Messages</a></li> + <li><a href="#moving_messages_to_and_from_the_trash">Moving Messages to and + from the Trash</a></li> + </ul> +</div> + +<h2 id="deleting_pop_or_imap_messages">Deleting POP or IMAP Messages</h2> + +<p>How you delete messages depends on your mail server type: POP or IMAP. + Deleted POP messages are automatically moved to the Trash folder. IMAP users + can set different options for deleting messages.</p> + +<p>To delete messages from your Inbox or other folders, begin from the Mail + window:</p> + +<ol> + <li>In the message list, select the messages and click Delete. By default, + Mail & Newsgroups moves the selected messages to the Trash folder.</li> + <li>To delete messages permanently, open the File menu and choose Empty + Trash.</li> +</ol> + +<p>To delete messages without opening them, begin from the Mail window:</p> + +<ol> + <li>Open the View menu and choose Layout, and then uncheck Message Pane. + + <p>Alternatively, click the Message Pane handle (the ridged area centered + at the bottom of the message list) to close the message pane.</p> + </li> + <li>In the message list, select the messages and click Delete.</li> +</ol> + +<p>To set deletion preferences for IMAP messages:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Locate the IMAP account you want, and then click the Server Settings + category under the account name.</li> + <li>Select the <a href="#when_i_delete_a_message">options</a> you want for + deleting messages and click OK.</li> +</ol> + +<p>[<a href="#deleting_messages">Return to beginning of section</a>]</p> + +<h2 id="moving_messages_to_and_from_the_trash">Moving Messages To and From the + Trash</h2> + +<p>If you use a POP server to deliver your mail, or if you set up IMAP to use + the Trash folder, follow these steps to delete messages from your Inbox or + other folders:</p> + +<ol> + <li>In the message list, select the messages you want to delete.</li> + <li>Click Delete. Mail & Newsgroups moves the messages to the Trash + folder.</li> +</ol> + +<p>To recover messages from the Trash:</p> + +<ol> + <li>Click the Trash folder.</li> + <li>Select the messages you want to recover and drag them to another + folder.</li> +</ol> + +<p>To delete messages permanently:</p> + +<ul> + <li>Open the File menu and choose Empty Trash.</li> +</ul> + +<p>[<a href="#deleting_messages">Return to beginning of section</a>]</p> + +<h1 id="using_address_books">Using Address Books</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#about_address_books">About Address Books</a></li> + <li><a href="#adding_entries_to_your_address_books">Adding Entries to Your + Address Books</a></li> + <li><a href="#creating_a_new_address_book">Creating a New Address + Book</a></li> + <li><a href="#creating_a_new_address_book_card">Creating a New Address Book + Card</a></li> + <li><a href="#creating_a_mailing_list">Creating a Mailing List</a></li> + <li><a href="#editing_a_mailing_list">Editing a Mailing List</a></li> + <li><a href="#searching_address_books_and_directories">Searching Address + Books and Directories</a></li> + <li><a href="#importing_address_books">Importing Address Books</a></li> + <li><a href="#exporting_address_books">Exporting Address Books</a></li> + <li><a href="#adding_and_removing_ldap_directories">Adding and Removing + LDAP Directories</a></li> + </ul> +</div> + +<h2 id="about_address_books">About Address Books</h2> + +<p>Address books store email addresses and contact information for people you + typically send mail to, such as colleagues, friends, and family. + &brandShortName; Mail & Newsgroups provides you with two address books: + the Personal Address Book and the Collected Addresses—and you can + create additional address books as well. You can also import address books + from other mail programs and previous versions of &brandShortName;. The + contents of these address books are stored locally on your hard disk.</p> + +<p>Your address book may also list email addresses from an LDAP directory, + which is located on an LDAP directory server. The directory server stores + email addresses of people that are not included in your locally-stored + address books. The Lightweight Directory Access Protocol (LDAP) is an + industry-standard method for accessing Internet or intranet directory + services such as corporate address books.</p> + +<h4>Personal Address Book</h4> + +<p>Use the Personal Address Book to add specific names of your choice. You can + create mailing lists and edit individual address entries.</p> + +<h4>Collected Addresses</h4> + +<p>By default, the Collected Addresses automatically collects the email + addresses contained in outgoing mail messages. Addresses from outgoing + messages are stored in the Collected Addresses as soon as you click Send.</p> + +<h4>LDAP Directory (if available)</h4> + +<p>An LDAP directory (also known as an address lookup service) stores email + addresses of recipients who are not in your locally-stored address books. + LDAP directories offer you access to large, centrally maintained databases + of email addresses, which is especially useful with + <a href="#address_autocompletion">address autocompletion</a>.</p> + +<p>Automatic address collection is enabled by default. To change automatic + address collection settings, begin in the Mail window:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click Addressing. (If no + subcategories are visible, double-click Mail & Newsgroups to expand the + list.)</li> + <li>Under Email Address Collection, select <q>Add email addresses to my</q> + and choose whether you want: + <ul> + <li>Personal Address Book.</li> + <li>Collected Addresses.</li> + </ul> + </li> + <li>Click OK.</li> +</ol> + +<h4>Opening the Address Book Window</h4> + +<p>To open the Address Book window:</p> + +<ul> + <li>Open the Window menu and choose Address Book, or click the Address Book + icon in the lower-left corner of any &brandShortName; window. + + <table> + <tr> + <td colspan="2"><img src="images/taskbar-ab.png" alt=""/></td> + </tr> + <tr> + <td style="width: 80px;"></td> + <td><strong>Address Book icon</strong></td> + </tr> + </table> + </li> +</ul> + +<h4>Changing the Address Book Window Display</h4> + +<p>To customize how the Address Book window and the cards are displayed:</p> + +<ol> + <li>Open the Window menu and choose Address Book. You see the Address Book + window.</li> + <li>In the Address Book window, open the View menu and choose from the + following display options: + <ul> + <li>Choose Show/Hide, and then select the item you wish to uncheck (hide) + or check (show).</li> + <li>Choose Show Name As, and then select how you want card names + displayed (first/last, last/first, or Display Name).</li> + <li>Choose Sort by, and then select a sort option.</li> + </ul> + </li> +</ol> + +<p>[<a href="#using_address_books">Return to beginning of section</a>]</p> + +<h2 id="adding_entries_to_your_address_books">Adding Entries to Your Address + Books</h2> + +<p>You can use any of the following ways to add entries to your address + books:</p> + +<ul> + <li>Click a name in the From or recipient fields (for example, To or Cc) in a + message you've received, and then select <q>Add to Address Book</q> + from the drop-down list.</li> + <li>In the Address Book window, click New Card to create a new address book + card.</li> + <li>Send a message, which automatically adds the recipient's address + to your address book (if enabled).</li> + <li>In the Address Book window, copy entries to another address book by + selecting the entries and dragging them over the name of the address book + you want to copy them to.</li> +</ul> + +<p>[<a href="#using_address_books">Return to beginning of section</a>]</p> + +<h2 id="creating_a_new_address_book">Creating a New Address Book</h2> + +<p>&brandShortName; Mail & Newsgroups provides a default personal address + book, but you can create additional address books.</p> + +<p>To create a new address book:</p> + +<ol> + <li>Click the Address Book icon in the lower-left corner of any + &brandShortName; window, or open the Window menu and choose Address Book. + You see the Address Book window. + + <table> + <tr> + <td colspan="2"><img src="images/taskbar-ab.png" alt=""/></td> + </tr> + <tr> + <td style="width: 80px;"></td> + <td><strong>Address Book icon</strong></td> + </tr> + </table> + </li> + <li>In the Address Book window, open the File menu, choose New, and choose + Address Book. You see the New Address Book dialog box.</li> + <li>Type the name of the new address book, and click OK.</li> +</ol> + +<p>[<a href="#using_address_books">Return to beginning of section</a>]</p> + +<h2 id="creating_a_new_address_book_card">Creating a New Address Book Card</h2> + +<p>Address book cards can be used to store names, postal addresses, email + addresses, phone numbers, and information such as whether the addressee + prefers to receive plain-text or HTML-formatted messages.</p> + +<p>To create an address book card for an individual:</p> + +<ol> + <li>Click the Address Book icon on the status bar or open the Window menu and + choose Address Book.</li> + <li>Click New Card. (If you have multiple address books, select the one to + which you want to add a card.)</li> + <li>Each New Card dialog box has three tabs: + <ul> + <li><strong>Contact</strong>: Enter the following information: + <ul> + <li>First and Last (first and last name of person as you want it to + appear in the address book).</li> + <li>Display name (the name that appears in the <q>To</q> field of the + Compose window).</li> + <li>Nickname (a shortcut or alias for the real name).</li> + <li>Email address (primary and additional address).</li> + <li>Prefers to receive messages formatted as: If you know this + recipient can read HTML-formatted messages (such as messages that + include links, images, or tables), choose HTML. If this recipient + can only read messages sent as plain text (no formatting), then + choose Plain Text. If you don't know or are not sure, choose + Unknown. If you choose Unknown, &brandShortName; Mail & + Newsgroups determines the sending format based on the Mail & + Newsgroups Send Format settings in the Preferences dialog box. If + Mail & Newsgroups still can't determine the correct + format, Mail & Newsgroups will prompt you to choose a sending + format when you send the message.</li> + <li>Allow remote images in HTML mail: If you want to allow this + sender to have remote content they send you displayed in your + message window.</li> + <li>Screen name (the AIM contact name).</li> + <li>Phones (enter phone numbers for this person)</li> + </ul> + </li> + <li><strong>Address</strong>: Type additional information such as street + address, phone number, and URL. + + <p><strong>Tip</strong>: If you enter address information, + &brandShortName; displays a Get Map button next to the address when + you view this entry's address book card in your address book. + Clicking the Get Map button displays a web page that contains a map + to the address.</p> + </li> + <li><strong>Other</strong>: Store any additional information you + want.</li> + </ul> + </li> +</ol> + +<p><strong>Tip</strong>: To quickly add entries to your address book, click any + email address in messages you receive and select Add to Address Book from the + drop-down list. The New Card dialog box appears where you can complete the + information.</p> + +<h3 id="viewing_or_editing_card_properties">Viewing or Editing Card + Properties</h3> + +<p>To view or edit the properties for an individual card:</p> + +<ol> + <li>Select the card from the list of entries in the Address Book window.</li> + <li>Click Properties.</li> +</ol> + +<p>[<a href="#using_address_books">Return to beginning of section</a>]</p> + +<h2 id="creating_a_mailing_list">Creating a Mailing List</h2> + +<p>If you regularly send messages to a group of recipients, you can quickly + address a message by using a mailing list that contains the names you + want.</p> + +<p>To create a mailing list and add it to your address book:</p> + +<ol> + <li>In the Address Book window, click New List.</li> + <li>Enter the following information in the Mailing List dialog box: + <ul> + <li>Click the drop-down list at <q>Add to</q> to choose an address book + in which to store the list.</li> + <li>List name: When you enter the list name in the <q>To</q> field of a + message, everyone on the list receives your message.</li> + <li>List nickname: Alias (or shortcut) for the list name.</li> + <li>Description: Appears after the list name in the address line of + the Compose window.</li> + </ul> + </li> + <li>Type email addresses to add them to the mailing list.</li> + <li>Click OK.</li> +</ol> + +<p>In the left side of the Address Book window, the mailing list appears + underneath the address book you added it to.</p> + +<p>[<a href="#using_address_books">Return to beginning of section</a>]</p> + +<h2 id="editing_a_mailing_list">Editing a Mailing List</h2> + +<p>Mailing lists are stored in the address book in which you created them.</p> + +<p>To remove a member from the list, begin from the Mail window:</p> + +<ol> + <li>Open the Window menu and choose Address Book.</li> + <li>Expand the address book containing your mailing list by clicking the + small triangle beside the address book title.</li> + <li>Highlight the mailing list by clicking its name. The list members appear + to the right of the mailing list name.</li> + <li>Click the entry you wish to delete.</li> + <li>Click the Delete button.</li> +</ol> + +<p>To add members to a mailing list:</p> + +<ol> + <li>Open Window menu and choose Address Book.</li> + <li>Expand the address book containing your mailing list by clicking the + small triangle beside the address book title.</li> + <li>Highlight the mailing list by clicking its name.</li> + <li>Click Properties.</li> + <li>Add or remove entries as necessary.</li> + <li>Click OK when you are done.</li> +</ol> + +<p>[<a href="#using_address_books">Return to beginning of section</a>]</p> + +<h2 id="searching_address_books_and_directories">Searching Address Books and + Directories</h2> + +<p>&brandShortName; Mail & Newsgroups lets you quickly search an address + book or directory by name or email address, or use a combination of criteria + to perform a more specific search through an address book or directory.</p> + +<p>To quickly search an address book or directory for a name or email address, + begin from the Address Book window:</p> + +<ol> + <li>In the Address Book window, in the list of address books, select the + address book or directory that you want to search.</li> + <li>In the <q>Name or Email contains</q> field, type the name or email + address that you want to find. You can type only part of the name or email + address, or you can type the exact text that you want to find. + + <p>As soon as you stop typing, &brandShortName; Mail & Newsgroups + displays only those entries where the name or email address contains the + search text you entered.</p> + </li> + <li>Click Clear to erase the search text and show all entries.</li> +</ol> + +<h3 id="searching_for_specific_entries">Searching for Specific Entries</h3> + +<p>You can search address books or directories for specific entries. If you are + not already viewing the Advanced Address Book Search dialog box, begin from + the Address Book window:</p> + +<ol> + <li>Open the Tools menu and choose Search Addresses. You see the Advanced + Address Book Search dialog box.</li> + <li>Next to <q>Search in</q>, choose the address book or directory through + which you want to search.</li> + <li>Select the matching option Mail & Newsgroups uses to search for + entries either that match all or at least one of the conditions (criteria) + that you choose.</li> + <li>Click More to add criteria and Fewer to remove them.</li> + <li>Click Search to begin, or click Clear to reset your entries. The search + results appear in lower part of the dialog box.</li> + <li>To sort the entries in a different order, click the column that you want + to sort by.</li> + <li>To view the card for an entry, select the entry and click + Properties.</li> + <li>To compose a message to selected recipients, select one or more entries + and click Compose.</li> +</ol> + +<p>[<a href="#using_address_books">Return to beginning of section</a>]</p> + +<h2 id="importing_address_books">Importing Address Books</h2> + +<p>If you have a &brandShortName; address book from another user profile or + computer, or if you have an address book from another mail program, you can + import its entries into the Address Book window as a new address book. Keep + in mind that when you upgrade a user profile from an earlier version of + &brandShortName;, your address books are automatically included, so + there's no need to import them.</p> + +<p>You can import address books from Netscape 6, Netscape 7, Eudora, Outlook, + Outlook Express, or text files (LDIF, tab-delimited (.tab), comma-separated + (.csv), or text (.txt) formats). When you import an address book, Mail & + Newsgroups creates a new address book with the imported entries.</p> + +<p>You can also <a href="#importing_mail_from_other_programs">import mail + messages and settings</a> from Communicator, Eudora, Outlook, and Outlook + Express.</p> + +<p>To import an address book, begin from the Mail window:</p> + +<ol> + <li>Open the Tools menu, and choose Import. You see the Mail Import + Wizard.</li> + <li>Follow the instructions to import address books.</li> +</ol> + +<p>[<a href="#using_address_books">Return to beginning of section</a>]</p> + +<h2 id="exporting_address_books">Exporting Address Books</h2> + +<p>You can export a &brandShortName; address book if you later want to import + it into another user profile, move it to another computer, or use it with + another program that can import address books. You can export an address + book to one of these file formats: &brandShortName; (.ldif), tab-delimited + (.tab), comma-separated (.csv), or text (.txt) formats.</p> + +<p>To export an address book, begin from the Address Book window:</p> + +<ol> + <li>Select the address book that you want to export.</li> + <li>Open the Tools menu, and choose Export.</li> + <li>In the Export Address Book dialog box, browse to the location where you + want to save the address book file.</li> + <li>Choose the file format for the exported address book (.ldif, + comma-separated, or tab-delimited).</li> + <li>Enter a name for the address book file. Be sure to include the + appropriate file extension (.ldif, .csv, .tab, or .txt).</li> + <li>Click Save.</li> +</ol> + +<p>[<a href="#using_address_books">Return to beginning of section</a>]</p> + +<h2 id="adding_and_removing_ldap_directories">Adding and Removing LDAP + Directories</h2> + +<p>Adding an LDAP directory to your address book allows you to search the + directory for email addresses and other contact information. You can also use + the directory for address autocompletion when addressing mail messages.</p> + +<p>You typically add or remove LDAP directories using instructions provided by + your system administrator. Check with your system administrator for the + information you will need in order to add a new directory to your address + book.</p> + +<p>To add a new directory, begin from the Address Book window:</p> + +<ol> + <li>Open the File menu, and choose New, and then choose LDAP Directory. You + see the Directory Server Properties dialog box.</li> + <li>Type the following information in the Directory Server Properties dialog + box General tab: + <ul> + <li><strong>Name</strong>: Enter the name of the directory service (for + example, InfoSpace Directory).</li> + <li><strong>Host Name</strong>: Enter the name of the host name server, + such as ldap.infospace.com.</li> + <li><strong>Base DN</strong>: This setting is used to set the Base + distinguished name. Enter codes to restrict searching to a specific + country or organization. For example, c=JP restricts the search to + Japan only. Base DN also specifies the organization to search on + within the directory (for instance, o=Netscape Communications + Corporation, c=US).</li> + <li><strong>Port Number</strong>: Enter the port number for the LDAP + server. The default is 389.</li> + <li><strong>Bind DN</strong>: The distinguished name that is used to + authenticate (log in) to the LDAP server. If left blank, the LDAP + server binds anonymously.</li> + <li><strong>Use secure connection (SSL)</strong>: Choose this setting + if your LDAP server supports secure (encrypted) connections. If you are + unsure, contact your system administrator.</li> + </ul> + </li> + <li>Click the Advanced tab to configure LDAP directory server settings.</li> + <li>Type the following information: + <ul> + <li><strong>Don't return more than _ results</strong>: This setting + lets you limit the number of autocompletion matches returned by the + directory server. Enter the maximum number of email address matches + to display for autocompletion.</li> + <li><strong>Scope</strong>: Defines the limits of the search. Choose one + of the following: + <ul> + <li><strong>One Level</strong>: Retrieves matching entries by + searching the base DN and one level below the base DN.</li> + <li><strong>Subtree</strong>: Retrieves matching entries by searching + the base DN in addition to all levels below the base DN. This is + the least restrictive search.</li> + </ul> + </li> + <li><strong>Search filter</strong>: Enter the search filter to apply to + matching results that are within the specified scope of the + search.</li> + </ul> + </li> + <li>Click OK to close the Directory Server Properties dialog box.</li> +</ol> + +<p>The directory you added appears in the list of address books in the Address + Book window.</p> + +<p>To delete a directory:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences. You see the + Preferences dialog box.</li> + <li>Under the Mail & Newsgroups category, select Addressing. (If no + subcategories are visible, double-click Mail & Newsgroups to expand + the list.)</li> + <li>Under Address Autocompletion on the right side of the dialog box, click + Edit Directories.</li> + <li>In the LDAP Directory Servers dialog box, select the directory that you + want to delete and click Delete.</li> + <li>Click OK, then click OK again to close the Preferences dialog box.</li> +</ol> + +<p>For information on downloading or synchronizing a directory for offline use + so that you can search it or use it for address book autocompletion while + working offline, see + <a href="#downloading_directory_entries_for_offline_use">Downloading + Directory Entries for Offline Use</a>.</p> + +<h3 id="directory_server_settings">Directory Server Settings</h3> + +<p>If you are not already viewing the Directory Server Settings dialog box, + begin from the Mail window:</p> + +<ol> + <li>Open the Window menu, and choose Address Book.</li> + <li>In the list of address books, select a directory.</li> + <li>Click Properties.</li> +</ol> + +<p><strong>General Tab</strong></p> + +<ul> + <li><strong>Name</strong>: The name of the directory service (for example, + InfoSpace Directory).</li> + <li><strong>Host Name</strong>: The name of the host name server, such as + ldap.infospace.com.</li> + <li><strong>Base DN</strong>: The Base Distinguished Name. Codes entered here + restrict searching to a specific country or organization. For example, c=JP + restricts the search to Japan only. Base DN also specifies the organization + to search on within the directory (for instance, o=Netscape Communications + Corporation, c=US).</li> + <li><strong>Port Number</strong>: Enter the port number for the LDAP server. + The default is 389.</li> + <li><strong>Bind DN</strong>: The distinguished name that is used to + authenticate (log in) to the LDAP server. If left blank, the LDAP server + binds anonymously.</li> + <li><strong>Use secure connection (SSL)</strong>: Choose this setting if your + LDAP server supports secure (encrypted) connections. If you are unsure, + contact your system administrator.</li> +</ul> + +<p><strong>Advanced Tab</strong></p> + +<ul> + <li><strong>Don't return more than _ results</strong>: This setting lets + you limit the number of autocompletion matches returned by the directory + server. Specify the maximum number of email address matches to display for + autocompletion.</li> + <li><strong>Scope</strong>: Defines the limits of the search: + <ul> + <li><strong>One Level</strong>: Retrieves matching entries by searching + the base DN and one level below the base DN.</li> + <li><strong>Subtree</strong>: Retrieves matching entries by searching the + base DN in addition to all levels below the base DN. This is the least + restrictive search.</li> + </ul> + </li> + <li><strong>Search filter</strong>: Specifies the search filter to apply to + matching results that are within the specified scope of the search.</li> +</ul> + +<p>[<a href="#using_address_books">Return to beginning of section</a>]</p> + +<h1 id="organizing_your_messages">Organizing Your Messages</h1> + +<div class="contentsBox"> + <ul> + <li><a href="#creating_a_folder">Creating a Folder</a></li> + <li><a href="#renaming_a_folder">Renaming a Folder</a></li> + <li><a href="#moving_or_copying_a_folder">Moving or Copying a + Folder</a></li> + <li><a href="#filing_messages_in_folders">Filing Messages in + Folders</a></li> + <li><a href="#sharing_folders_with_other_users">Sharing Folders With Other + Users (IMAP Only)</a></li> + <li><a href="#tagging_messages">Tagging Messages</a></li> + <li><a href="#marking_or_flagging_messages">Marking or Flagging + Messages</a></li> + <li><a href="#using_message_views">Using Message Views</a></li> + <li><a href="#creating_message_filters">Creating Message Filters</a></li> + <li><a href="#searching_through_messages">Searching Through + Messages</a></li> + </ul> +</div> + +<h2 id="creating_a_folder">Creating a Folder</h2> + +<p>To create a message folder, begin from the Mail window:</p> + +<ol> + <li>Open the File menu, choose New, and then Folder. You see the New Folder + dialog box.</li> + <li>Type the name of the folder.</li> + <li>Click the drop-down list and choose a folder location and click OK. Your + new folder appears in your Mail Folders list.</li> +</ol> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h2 id="renaming_a_folder">Renaming a Folder</h2> + +<p>To rename an existing folder, begin from the Mail window:</p> + +<ol> + <li>Select the folder you want to rename.</li> + <li>Open the File menu and choose Rename Folder. You see the Rename Folder + dialog box.</li> + <li>Type the new name and click OK.</li> +</ol> + +<p><strong>Note</strong>: If you rename a folder that you've been using to + store <a href="#creating_message_filters">filtered messages</a>, the filter + will automatically update to use the renamed folder.</p> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h2 id="moving_or_copying_a_folder">Moving or Copying a Folder</h2> + +<p>You can copy a folder and its contents to another mail account, or move a + folder within the same mail account.</p> + +<p>To move or copy a folder, begin from the Mail window:</p> + +<ol> + <li>Select the folder you want to move or copy.</li> + <li>Do one of the following: + <ul> + <li>To move the folder under another folder within the same account, drag + the folder over the name of the other folder. The folder you moved + becomes a subfolder of the other folder.</li> + <li>To copy the folder to another account, drag the folder over the name + of another account.</li> + <li>To copy the folder under another folder in another account, drag the + folder over the name of another folder in another account. The folder + you copied becomes a subfolder of the other folder.</li> + </ul> + </li> +</ol> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h2 id="filing_messages_in_folders">Filing Messages in Folders</h2> + +<p>You can move messages from one folder to another by using either of these + methods:</p> + +<ul> + <li>Select the message, click the File button on the toolbar, and choose the + destination folder.</li> + <li>Drag and drop messages into the desired folder. + + <p><strong>Note</strong>: If you drag and drop a message from an IMAP or + POP mail server folder to a local folder on your hard drive, the message + is moved to the local folder and removed from the server folder.</p> + </li> +</ul> + +<p>To copy a message from one folder to another:</p> + +<ol> + <li>Select the message and right-click to display the pop-up menu.</li> + <li>Select <q>Copy To</q> and then select the destination account and folder + from the drop-down list.</li> +</ol> + +<p><strong>Tip</strong>: Alternatively, you can copy a message between folders + by holding down the Shift key while dragging the message from the message + list over another folder.</p> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h2 id="sharing_folders_with_other_users">Sharing Folders With Other Users + (IMAP Only)</h2> + +<p>Users with IMAP mail accounts can share mail folders with other users on the + same network. Sharing folders allows several users to see and work with the + same messages, similar to a newsgroup. To use shared folders, your IMAP mail + server must support Access Control List (ACL) management. Check with your + system administrator or help desk if you are not sure that shared folders + are supported by your IMAP mail server.</p> + +<p>To share a mail folder with other users on your network, or to view sharing + information for a folder, begin from the Mail window:</p> + +<ol> + <li>Within an IMAP account, select a folder that you want to share, or select + a folder whose sharing privileges you want to view. + + <p>Folders listed under Local Folders, or folders listed under a POP mail + account cannot be shared.</p> + </li> + <li>Open the Edit menu, and choose Folder Properties.</li> + <li>Click the Sharing tab.</li> + <li>Click Privileges. You may be prompted to enter your network user name and + password. + + <p>The Privileges button is only available if the IMAP mail server allows + you to set folder sharing privileges. If this button is not available, + you can view the folder sharing privileges for this folder but cannot + change them.</p> + </li> + <li>Follow the instructions on the screen to add users and to set their + folder access privileges. + <ul> + <li><strong>Read privileges</strong>: Users can read messages and copy + their contents, but they cannot modify or delete messages, or copy + messages into the folder. Users can flag messages as read or unread. + See <a href="#marking_or_flagging_messages">Marking or Flagging + Messages</a> for instructions on flagging messages.</li> + <li><strong>Read and Write privileges</strong>: In addition to Read + privileges, users can modify and delete messages. Users can also copy + or move messages into the folder.</li> + <li><strong>Manage privileges</strong>: In addition to Read and Write + privileges, users can add and remove users and change their folder + permissions.</li> + </ul> + </li> + <li>Click OK to confirm your changes.</li> + <li>Click OK to close the Folder Properties dialog box.</li> +</ol> + +<p>In the list of folders for your mail account, a shared folder displays a + distinctive folder icon to indicate that it is shared.</p> + +<p>To send a message that tells others how they can subscribe to your shared + folder, begin from the Mail window:</p> + +<ol> + <li>Select the shared folder.</li> + <li>Right-click to display a pop-up menu, and choose Copy Folder + Location.</li> + <li>Click Compose to display a Mail compose window.</li> + <li>Click in the message body, open the Edit menu, and choose Paste.</li> + <li>Address the message, type a subject, and type the message text. Tell + message recipients that they can subscribe to the shared folder by clicking + the link you pasted into the message. + + <p>Only message recipients who share the same network will be able to + subscribe to your shared folder.</p> + </li> + <li>Click Send.</li> +</ol> + +<h3 id="subscribing_to_a_shared_folder">Subscribing to a Shared Folder</h3> + +<p>Subscribing to a shared folder is similar to subscribing to a newsgroup. To + subscribe to a shared folder, begin from the Mail window:</p> + +<ol> + <li>Open the File menu and choose Subscribe. You see the Subscribe dialog + box.</li> + <li>If necessary, click the Account drop-down list to choose another IMAP + mail account.</li> + <li>Select the folder that you want to subscribe to.</li> + <li>Click Subscribe or click in the Subscribe column next to the folder. You + see a checkmark next to each folder to which you subscribe. Click + Unsubscribe to cancel a selection.</li> + <li>Click OK. The list of your subscribed folders appears in the Mail + window.</li> +</ol> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h2 id="tagging_messages">Tagging Messages</h2> + +<p>You can apply tags to messages to help you organize and prioritize them. + You can apply a standard color and tag text to messages, or you can create + your own color and tag text to suit your needs.</p> + +<p>One powerful way to use tags is to set up a message filter to + automatically tag incoming messages from a specific sender. For example, + you can set up a message filter so that incoming messages from your boss are + tagged <q>Important</q> and appear in red. See + <a href="#creating_message_filters">Creating Message Filters</a> for more + information.</p> + +<h3 id="applying_a_tag">Applying a Tag</h3> + +<p>To apply a tag to a message, begin from the Mail window:</p> + +<ol> + <li>Select the message you want to tag.</li> + <li>Open the Message menu, and choose Tag.</li> + <li>Choose the tag you want to apply from the list.</li> +</ol> + +<p>The message summary row changes to the color of the tag with the topmost + priority. To see the tag text, you must display the Tags column in the Mail + window.</p> + +<p><strong>Tip</strong>: To quickly tag messages or remove a tag, select + one or more messages and press one of the number keys 1-9 on your keyboard. + Press 0 to remove all tags.</p> + +<p>To display the Tags column, begin from the Mail window:</p> + +<ul> + <li>Click the Show/Hide Columns icon <img src="images/columns.png" alt=""/> + and select Tags from the list.</li> +</ul> + +<p><strong>Note</strong>: Message tags apply on a per-account basis. For + example, if you move or copy a tagged message to another mail account, the + tags are not preserved. Similarly, if you forward a tagged message to + another recipient, the tags are not preserved. For IMAP mail accounts, if + your IMAP server supports user-defined keywords, message tags will persist + when you log in to your mail account from a different location.</p> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h3 id="customizing_tags">Customizing Tags</h3> + +<p>You can customize tag colors and text and their order to suit your needs.</p> + +<p>To customize tags, begin from the Mail window:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences. You see the + Preferences dialog box.</li> + <li>Under the Mail & Newsgroups category, click Tags. (If no + subcategories are visible, double-click Mail & Newsgroups to expand the + list.)</li> + <li>Edit the tag text, or replace it with your own tag text. The tag + can be up to 32 characters long.</li> + <li>To change the tag color, click the color block next to that tag and + select a new color.</li> + <li>Click the the Move Up and Move Down buttons to reorder the tags. Tags at + the top will have higher priority when coloring messages.</li> + <li>Click OK.</li> +</ol> + +<p>Your changes are immediately applied to all tagged messages in all your + mail accounts.</p> + +<p><strong>Tip</strong>: To undo all customizations and restore just the + default tags' text and colors, follow the steps above to display the tag + settings, and click Restore Defaults.</p> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h3 id="sorting_messages_by_tags">Sorting Messages by Tags</h3> + +<p>To sort messages by tags, begin from the Mail window:</p> + +<ol> + <li>To display the Tags column if it is hidden, click the Show/Hide Columns + icon <img src="images/columns.png" alt=""/> and select Tags from the + list.</li> + <li>Click the Tags column to sort messages by tags, and within each tag + type, to sort messages by date.</li> +</ol> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h3 id="removing_tags">Removing Tags</h3> + +<p>To remove a message tag, begin from the Mail window:</p> + +<ol> + <li>Select one or more tagged messages.</li> + <li>Open the Message menu, and choose Tag.</li> + <li>Choose the tag you want to remove or <q>None</q> to remove all tags + from this message.</li> +</ol> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h2 id="marking_or_flagging_messages">Marking or Flagging Messages</h2> + +<p>You might want to mark a message you've read as unread if you later + want to re-read the message or respond to it.</p> + +<p>To mark a message as unread, begin from the Mail window:</p> + +<ol> + <li>Select a Mail or Newsgroup folder to display its messages.</li> + <li>Click in the Read column of each message you want to mark as unread. + Messages marked as unread display a <img src="images/mail_unread.png" + alt=""/> symbol in the Read column. Messages marked as read display a + <img src="images/mail_read.png" alt=""/> symbol in the Read column. If the + Read column is not visible, click the Show/Hide Columns icon + <img src="images/columns.png" alt=""/> and select Read from the list.</li> +</ol> + +<table> + <tr> + <td colspan="2"><img src="images/mail_read_column.png" alt=""/></td> + </tr> + <tr> + <td><strong>Read column</strong></td> + </tr> +</table> + +<p>You can flag messages that you later want to download for + <a href="#downloading_selected_or_flagged_messages_for_offline_use">offline + use</a>.</p> + +<p>To flag messages, begin from the Mail window:</p> + +<ol> + <li>Select a Mail or Newsgroup folder to display its messages.</li> + <li>Click in the Flag column of each message you want to download. A flag + <img src="images/mail_flag.png" alt=""/> appears where you clicked to + indicate that the message has been flagged. If the Flag column is not + visible, click the Show/Hide Columns icon <img src="images/columns.png" + alt=""/> and select Flag from the list.</li> +</ol> + +<table> + <tr> + <td colspan="2"><img src="images/mail_flag_column.png" alt=""/></td> + </tr> + <tr> + <td><strong>Flag column</strong></td> + </tr> +</table> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h2 id="using_message_views">Using Message Views</h2> + +<p>You can apply preset or custom message views to help you manage messages by + filtering displayed messages.</p> + +<p>To use a message view, open the View menu and choose Messages. Choose an + option from the submenu.</p> + +<ul> + <li><strong>All</strong>: Choose this option to view all messages.</li> + <li><strong>Unread</strong>: Choose this option to view only unread + messages.</li> + <li><strong>Tags</strong>: Choose a <a href="#tagging_messages">tag</a> + to view tagged messages.</li> + <li><strong>Custom views</strong>: Choose a custom view. By default you have + four preset views: <q>People I Know</q>, <q>Recent Mail</q>, <q>Last 5 + Days</q>, and <q>Not Junk</q>.</li> + <li><strong>Customize</strong>: Choose this option to view or modify + settings for custom views.</li> +</ul> + +<p><strong>Tip</strong>: You can quickly change message view from the View box + in the Search Bar. If you do not see the Search Bar, open the View menu, + choose Show/Hide, and then choose Search Bar.</p> + +<table> + <tr> + <td colspan="2"><img src="images/mail_quicksearch.png" alt=""/></td> + </tr> + <tr> + <td style="width: 80px;"></td> + <td><strong>Quick mail search bar</strong></td> + </tr> +</table> + +<h3 id="creating_a_custom_view">Creating a Custom View</h3> + +<p>You can create custom message views to only display messages matching + certain criteria.</p> + +<p>To change or create a custom message view:</p> + +<ol> + <li>Open the View menu, choose Messages, and then choose Customize.</li> + <li>To create a new view, click New. To modify a view, select a view and + click Edit.</li> + <li>Type a name for the message view.</li> + <li>Select the matching option you want Mail to use: <q><em>all</em> of the + following</q> conditions (criteria) you choose, or <q><em>any</em> of the + following</q>.</li> + <li>Use the drop-down lists to choose the search criteria (for example, + <q>Subject</q>, <q>Sender</q>, <q>contains</q>, <q>doesn't + contain</q>) and then type the text or phrase you want to match. + + <p><strong>Tip</strong>: To search for messages that contain a header not + listed in the first drop-down menu (for example, if you want to search + for messages that include the header Resent-From), choose Customize and + type the header you want to search for. &brandShortName; Mail & + Newsgroups adds your custom header to the drop-down list, so you can then + choose it to search for matching entries. Make sure you enter the custom + header correctly, since Mail will only find entries that exactly match + what you type.</p> + </li> + <li>Click More to add criteria and Fewer to remove them.</li> + <li>Click OK to confirm your settings.</li> + <li>Click OK in the Customize Message Views dialog box. The selected view + setting applies automatically.</li> +</ol> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h2 id="creating_message_filters">Creating Message Filters</h2> + +<p>Message filters allow you to manage and organize your messages. You can + create message filters that &brandShortName; Mail & Newsgroups uses to + automatically perform certain actions on incoming messages based on criteria + you specify. For example, you can create a message filter that automatically + moves incoming messages to a particular folder. Message filters operate on a + per-account basis.</p> + +<p>If you are not already viewing the Message Filters dialog box, begin from + the Mail window:</p> + +<ol> + <li>Open the Tools menu and choose Message Filters. You see the Message + Filters dialog box.</li> + <li>If you have multiple mail accounts, choose the one to which you want to + apply the filter.</li> + <li>Click New. You use the Filter Rules dialog box to specify the types of + messages to act on, and the action you want the filter to perform.</li> + <li>Type a name for the filter.</li> + <li>Select the matching option you want Mail to use: <q><em>all</em> of the + following</q> conditions (criteria) you choose, or <q><em>any</em> of the + following</q> conditions.</li> + <li>Use the drop-down lists to choose the search criteria (for example, + <q>Subject</q>, <q>Sender</q>, <q>contains</q>, <q>doesn't + contain</q>) and then type the text or phrase you want to match. + + <p><strong>Tip</strong>: To search for messages that contain a header not + listed in the first drop-down menu (for example, if you want to search + for messages that include the header Resent-From), choose Customize and + type the header you want to search for. &brandShortName; Mail & + Newsgroups adds your custom header to the drop-down list, so you can then + choose it to search for matching entries. Make sure you enter the custom + header correctly, since Mail will only find entries that exactly match + what you type.</p> + </li> + <li>Click <q>+</q> to add criteria and <q>-</q> to remove them.</li> + <li>Use the list to choose the action you want the filter to perform on the + messages (for example, Move to Folder). + + <p><strong>Tip</strong>: To automatically tag incoming messages, choose + <q>Tag the message</q> from the drop-down list.</p> + </li> + <li>Choose a destination folder in which to store the messages, or create a + new folder.</li> + <li>Click OK to confirm your settings.</li> + <li>Click OK in the Message Filters dialog box. The filter begins filtering + incoming messages as soon as you click OK.</li> +</ol> + +<p>To manage your filters, begin from the Mail window:</p> + +<ol> + <li>Open the Tools menu and choose Message Filters. You see the Message + Filters dialog box.</li> + <li>If you have multiple mail accounts, choose the one to which you want to + apply the filter.</li> + <li>Choose from the following: + <ul> + <li><strong>To turn a filter on or off</strong>: Click the checkbox to + the right of the filter name to enable it, or click it again to turn it + off.</li> + <li><strong>To edit a filter</strong>: Select the filter name and click + Edit (or double-click the filter name). Use the Filter Rules dialog box + to make your changes.</li> + <li><strong>To delete a filter</strong>: Select the filter name and click + Delete.</li> + <li><strong>To change the order in which filters are applied</strong>: In + the filter list, click a filter's name, and click <q>Move Up</q> + or <q>Move Down</q> to move it. + + <p><strong>Note</strong>: Filters are applied to each incoming message + in the order you choose, until a filter action results in the message + being deleted or moved from the Inbox folder.</p> + </li> + </ul> + </li> + <li>Click OK when you are done managing your filters. If you created a new + filter, it begins filtering incoming messages as soon as you click OK.</li> +</ol> + +<p><strong>Note</strong>: If you delete a folder that you've been using to + store filtered messages, the filter will no longer work. Incoming messages + that match the filter criteria will appear in your Inbox. If you rename or + move the folder, the filter will automatically update to use the renamed or + moved folder.</p> + +<p><strong>Tip</strong>: If you have existing messages that you want to move to + another folder, use the Run Filters on Messages option in the Tools menu.</p> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h3 id="filtering_messages_from_a_specific_sender">Filtering Messages From a + Specific Sender</h3> + +<p>You can quickly create a filter for messages from a particular sender. For + example, if you want to automatically move all incoming messages from your + child's teacher into a folder called <q>School</q>, you can quickly set + up a filter to do this.</p> + +<p>To create a filter for messages from a specific sender, begin from the Mail + window:</p> + +<ol> + <li>Select a message from a specific sender.</li> + <li>Open the Message menu, and choose Create Filter From Message. You see the + Filter Rules dialog box. Using the sender's email address, + &brandShortName; prefills the filter name, the filter matching criteria, + and the filter action (Move to folder).</li> + <li>Choose a destination folder in which to store the incoming messages from + the specified sender, or create a new folder.</li> + <li>Click OK to confirm your settings. You see the + <a href="#creating_message_filters">Message Filters</a> dialog box, where + you can create, delete, or edit message filters.</li> + <li>Click OK. The filter begins filtering incoming messages from the + specified sender as soon as you click OK.</li> +</ol> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h2 id="searching_through_messages">Searching Through Messages</h2> + +<p>&brandShortName; Mail & Newsgroups lets you quickly find text in a + single message, search messages by subject or sender, or use a combination of + criteria to perform a thorough search through all messages in a specific mail + folder, newsgroup, or account.</p> + +<p>To locate text in a single message, begin from the Mail window:</p> + +<ol> + <li>Select the message, open the Edit menu, and choose Find in This + Message.</li> + <li>Type the text that you want to locate in the dialog box.</li> + <li>Click Find to locate the first occurrence of the text.</li> + <li>Continue clicking Find to locate additional occurrences, or click Cancel + when you are done.</li> + <li>Choose Find Again from the Edit menu to continue searching for the text + throughout the rest of the message.</li> +</ol> + +<p>To quickly search for messages in a selected folder by subject or sender, + begin from the Mail window:</p> + +<ol> + <li>To the right of <q>Subject or Sender contains:</q>, type the subject text + or sender name that you want to find. You can type only part of the subject + or sender, or you can type the exact word or name that you want to find. + + <p>As soon as you stop typing, &brandShortName; Mail & Newsgroups + displays only those messages in the selected folder where the subject or + sender contains the search text you entered.</p> + </li> + <li>Click Clear to erase the search text and show all messages in the + selected folder.</li> +</ol> + +<h3 id="searching_for_specific_messages">Searching for Specific Messages</h3> + +<p>You can search mail folders or newsgroups for specific messages. If you are + not already viewing the Search Messages dialog box, begin from the Mail + window:</p> + +<ol> + <li>Open the Tools menu and choose Search Messages. You see the Search + Messages dialog box.</li> + <li>Next to <q>Search for messages in</q>, choose the account, newsgroup, or + folder through which you want to search.</li> + <li>Select <q>Search subfolders</q> to include all subfolders in the + search.</li> + <li>Select <q>Search local system</q> to search only messages from newsgroups + or IMAP accounts that have been saved locally. + + <p><strong>Note</strong>: The checkbox will be disabled if it's not + possible to search remotely stored messages.</p> + </li> + <li>Select which matching option Mail & Newsgroups will use to search for + messages that match all or at least one of the conditions (criteria) that + you choose.</li> + <li>Use the drop-down lists to indicate the search criteria (for example, + <q>Subject</q> and <q>contains</q>) and then type the text or phrase that + you want to match. + + <p><strong>Tip</strong>: To search for messages that contain a header not + listed in the first drop-down menu (for example, if you want to search + for messages that include the header Resent-From), choose Customize and + type the header you want to search for. &brandShortName; Mail & + Newsgroups adds your custom header to the drop-down list, so you can then + choose it to search for matching entries. Make sure you enter the custom + header correctly, since Mail will only find entries that exactly match + what you type.</p> + </li> + <li>Click More to add criteria and Fewer to remove them.</li> + <li>Click Search to begin, or click Clear to reset your entries. The search + results appear in lower part of the Search Messages dialog box. + <ul> + <li>To open a message so you can read it, select the message and click + Open, or double-click the message.</li> + <li>To sort the messages in a different order, click the column that you + want to sort by.</li> + <li>To move or copy a message in the Results area to another folder, + select the message and then choose the destination folder from the File + drop-down list. If the destination folder is within the same account, + the message is moved to that folder. If the destination folder is + within a different account, the message is copied to that folder.</li> + <li>To delete a message in the Results area, select the message and then + click Delete.</li> + <li>To open the folder where the message is stored, select the message + and click Open Message Folder.</li> + </ul> + </li> +</ol> + +<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p> + +<h1 id="controlling_junk_mail">Controlling Junk Mail</h1> + +<p>This section describes how to use &brandShortName;'s Junk Mail Controls +to filter unwanted mail, and how phishing detection works.</p> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#using_junk_mail_controls">Using Junk Mail Controls</a></li> + <li><a href="#junk_controls_options">Junk Mail Controls Options</a></li> + <li><a href="#junk_controls_and_filters">Junk Mail Controls and + Filters</a></li> + <li><a href="#phishing_detection">Phishing Detection</a></li> + </ul> +</div> + + +<h2 id="using_junk_mail_controls">Using Junk Mail Controls</h2> + +<p>&brandShortName;'s Junk Mail Controls feature can evaluate your + incoming messages and identify possible junk (or unsolicited) messages. The + feature uses the Bayesian classification method. You first train + &brandShortName; by showing it a bunch of mail that is junk, and a bunch of + mail that is not. Then, you let it auto-classify new mail for you. If + &brandShortName; makes any mistakes, you can correct them.</p> + +<p>To use Junk Mail Controls:</p> + +<ol> + <li>First, train &brandShortName; to recognize Junk messages and Non-Junk + messages. There are three ways to toggle junk status of the selected + message(s): + <ul> + <li>Open the Message menu, select <q>Mark</q> and choose <q>As Junk</q> + or <q>As Not Junk</q>.</li> + <li>Click on the Junk toolbar button.</li> + <li><img src="images/mail_junk_column.png" style="float:right" alt=""/> + + <p>Click to toggle the Junk Status column in the message list. (If you + do not see it, click the right-most button ( + <img src="images/columns.png" alt=""/>) in the list header bar and + select Junk Status from the pop-up menu.)</p> + </li> + </ul> + + <p>When you toggle junk status, a trash-can icon will appear or disappear + in the Junk status column to indicate the junk status of the selected + message.</p> + </li> + + <li>Open the Edit menu, and choose Mail & Newsgroups Account Settings. + You see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Click the Junk Settings category for your mail account.</li> + <li>Enable the feature and &brandShortName; will automatically classify + incoming messages. (See + <a href="#junk_controls_options">Junk Mail Controls Options</a>. + Details on the other settings there can be found in the + <a href="#junk_settings">Junk Settings</a> preference panel description.) + </li> + <li>If you have trained it on virus mail, consider disabling the white + listing (many mail viruses send bulk messages to people in the address book + of the infected computer).</li> + <li>Make sure to correct the Junk Mail Controls when it incorrectly labels + messages either as junk or not junk.</li> + <li>To analyze existing messages, select messages, open the Tools menu + and choose <q>Run Junk Mail Controls</q>.</li> +</ol> + +<p><strong>Note</strong>: &brandShortName; will only run Junk Mail Controls + when the training database has information on non-Junk messages. If Junk Mail + Controls do not work, select some messages and explicitly mark them as Not + Junk.</p> + +<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p> + +<h2 id="junk_controls_options">Junk Mail Controls Options</h2> + +<p>To fine-tune how Junk Mail Controls work, use the + <a href="#global_junk_settings">global Junk Mail preference panel</a> for + account-independent settings and the account manager's + <a href="#junk_settings">Junk Settings</a> for settings of a specific mail + account.</p> + +<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p> + +<h2 id="junk_controls_and_filters">Junk Mail Controls and Filters</h2> + +<p>Junk Mail Controls run after mail filters and apply only to the Inbox folder + and its sub-folders. Use this to your advantage, for example, you can filter + mail you are sure not to be Junk to a special folder outside of Inbox so that + the messages will not be classified as Junk (especially useful if you + subscribe to newsletters or if you are on a moderated mailing list).</p> + +<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p> + +<h2 id="phishing_detection">Phishing Detection</h2> + +<p>Phishing is a particularly common fraudulent business scheme in which + a party creates counterfeit websites designed to trick recipients into + divulging personal data such as credit card numbers, account usernames, + passwords and social security numbers. Hijacking brand names of banks, + e-retailers and credit card companies, phishers often convince + recipients to respond.</p> + +<p>In many cases, you'll receive a link to a phishing page via an email + which claims to come from an official-looking address. You can also end up + at these pages by following links that you find on the Web or in IM + messages.</p> + +<p><strong>Tip</strong>: Since a forged <a href="glossary.xhtml#url">URL</a> + can look very similar to a genuine one, it's safer to use a bookmark + you've created or to type the URL into the location bar by hand instead + of following a link in an email message. Always consider the risk of a forged + URL if you're asked to log in or provide private information on a + website.</p> + +<p>&brandShortName; Mail phishing detector is enabled by default. When it + encounters a mail which seems to be scam, it will show a warning bar in the + message window.</p> + +<p>If you think that the email is a valid one, you can click on the <q>Not + Scam</q> button, and the warning bar will disappear.</p> + +<p>When a user clicks on a link in an email that appears to be a phishing URL, + &brandShortName; will prompt the user with a dialog box before the Web site + is opened.</p> + +<p>This prompt will appear if either of the following is true: the host name of + the actual URL is an <a href="glossary.xhtml#ip_address">IP address</a>, or + the link text is a URL whose host name does not match the host name of the + actual URL.</p> + +<p><strong>Note</strong>: Phishing detection has a higher precedence than Junk + Mail detection.</p> + +<p>For more technical details on this subject, see the online document + <a href="http://www.honeynet.org/papers/phishing/">Know your Enemy: + Phishing</a>.</p> + +<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p> + +<h1 id="importing_mail_from_other_programs">Importing Mail from Other + Programs</h1> + +<p>This section describes how to import mail messages and settings from + Netscape Communicator, Outlook, Outlook Express, and Eudora. To import + address books from these programs, see + <a href="#importing_address_books">Importing Address Books</a>.</p> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#importing_mail_messages">Importing Mail Messages</a></li> + <li><a href="#importing_mail_settings">Importing Mail Settings</a></li> + </ul> +</div> + +<h2 id="importing_mail_messages">Importing Mail Messages</h2> + +<p>To import mail messages from Netscape Communicator, Outlook, Outlook + Express, or Eudora, begin from the Mail window:</p> + +<ol> + <li>Open the Tools menu, and choose Import. You see the Import Wizard.</li> + <li>Follow the instructions to import mail messages.</li> +</ol> + +<p>For Netscape Communicator, the wizard imports a copy of all Communicator + mail folders included under Local Folders. Imported mail is added as a new + folder under Local Folders in the Mail window. (The Communicator mail + folders still remain in their original location).</p> + +<p>[<a href="#importing_mail_from_other_programs">Return to beginning of + section</a>]</p> + +<h2 id="importing_mail_settings">Importing Mail Settings</h2> + +<p>To import mail settings from Outlook, Outlook Express, or Eudora, begin from + the Mail window:</p> + +<ol> + <li>Open the Tools menu, and choose Import. You see the Import Wizard.</li> + <li>Follow the instructions to import mail settings.</li> +</ol> + +<p>[<a href="#importing_mail_from_other_programs">Return to beginning of + section</a>]</p> + +<h1 id="getting_started_with_newsgroups">Getting Started With Newsgroups</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#subscribing_to_newsgroups">Subscribing to Newsgroups</a></li> + <li><a href="#reading_newsgroup_messages">Reading Newsgroup + Messages</a></li> + <li><a href="#posting_newsgroup_messages">Posting Newsgroup + Messages</a></li> + <li><a href="#contributing_to_ongoing_discussions">Contributing to Ongoing + Discussions</a></li> + <li><a href="#monitoring_threads">Monitoring Threads</a></li> + <li><a href="#removing_a_newsgroup">Removing a Newsgroup</a></li> + <li><a href="#adding_a_newsgroup_server">Adding a Newsgroup Server</a></li> + </ul> +</div> + +<h2 id="subscribing_to_newsgroups">Subscribing to Newsgroups</h2> + +<p>If you have set up an <a href="#adding_a_newsgroup_server">account</a> on a + newsgroup server, you can join (subscribe) to newsgroups (also called + discussion groups).</p> + +<p>To subscribe to a newsgroup, begin from the Mail window:</p> + +<ol> + <li>Open the File menu and choose Subscribe. You see the Subscribe dialog + box.</li> + <li>If necessary, click the Account drop-down list to choose another + newsgroup account.</li> + <li>Select a newsgroup. To select more than one newsgroup, + <kbd class="mac">Cmd</kbd><kbd class="noMac">Ctrl</kbd>-click additional + newsgroup.</li> + <li>Click Subscribe or click in the Subscribe column next to the newsgroup. + You see a checkmark next to each newsgroup to which you subscribe. Click + Unsubscribe to cancel a selection.</li> + <li>Click OK. The list of your subscribed newsgroups appears in the Mail + window.</li> +</ol> + +<p>If you are an IMAP mail user, you can also subscribe to message folders + located on an IMAP server. (Your Inbox is a type of message folder.) Follow + the instructions above for subscribing, but select an IMAP account from the + Account drop-down list. For more information on sharing folders and + subscribing to folders, see + <a href="#sharing_folders_with_other_users">Sharing Folders With Other Users + (IMAP Only)</a>.</p> + +<p>[<a href="#getting_started_with_newsgroups">Return to beginning of + section</a>]</p> + +<h2 id="reading_newsgroup_messages">Reading Newsgroup Messages</h2> + +<p>When you open your newsgroup server, you see the list of newsgroups to which + you subscribe. The server downloads the <em>headers</em> of new messages in + each newsgroup.</p> + +<p>To read newsgroup messages, begin from the Mail window:</p> + +<ol> + <li>Double-click a newsgroup server icon to see its newsgroups. (If there are + no newsgroups, you may need to subscribe to one.)</li> + <li>Click a newsgroup name to see its messages.</li> + <li>Click a message to read it. Click the thread button to display all the + responses below the original message. You can click any header to display + its message. You can <a href="#posting_newsgroup_messages">start a new + thread</a> or <a href="#contributing_to_ongoing_discussions">post a + message</a> in response.</li> +</ol> + +<p>[<a href="#getting_started_with_newsgroups">Return to beginning of + section</a>]</p> + +<h2 id="posting_newsgroup_messages">Posting Newsgroup Messages</h2> + +<p>To start new threads (discussions):</p> + +<ol> + <li>From the list of your subscribed newsgroups in the Mail window, select a + newsgroup.</li> + <li>Click Compose.</li> + <li><a href="#composing_mail_and_newsgroup_messages">Compose</a> your + message, and click Send to post it.</li> + <li>Click Get Msgs to see your posting on the newsgroup.</li> +</ol> + +<p>[<a href="#getting_started_with_newsgroups">Return to beginning of + section</a>]</p> + +<h2 id="contributing_to_ongoing_discussions">Contributing to Ongoing + Discussions</h2> + +<p>To post a response to the newsgroup:</p> + +<ol> + <li>In the message list, select a message to reply to.</li> + <li>Click Reply.</li> + <li><a href="#composing_mail_and_newsgroup_messages">Compose</a> your + message, and click Send to post it.</li> +</ol> + +<p>To reply to an individual as well as post a response to the group:</p> + +<ol> + <li>In the message list, select a message to reply to.</li> + <li>Click Reply All.</li> + <li>Compose your message, and click Send to post it.</li> +</ol> + +<p>To redirect a posting to another newsgroup:</p> + +<ul> + <li>Click Reply and choose <q>Followup-To</q> from the <q>Newsgroup</q> + drop-down list. Subsequent responses will be posted to the newsgroup you + enter.</li> +</ul> + +<p>[<a href="#getting_started_with_newsgroups">Return to beginning of + section</a>]</p> + +<h2 id="monitoring_threads">Monitoring Threads</h2> + +<p>To monitor unread messages in threads that are of interest to you:</p> + +<ol> + <li>Select a message in a thread.</li> + <li>Open the Message menu, and choose Watch Thread.</li> + <li>If you want to monitor additional threads, repeat steps 1 and 2 for + messages in additional threads.</li> + <li>When you're ready to monitor messages in these threads, open the + View menu, choose Messages, and then choose Watched Threads with Unread. + &brandShortName; Mail & Newsgroups only displays the watched threads + that contain unread messages.</li> + <li>Open the View menu, choose Messages, and then choose All to return to + viewing all messages in the newsgroup.</li> +</ol> + +<p>To ignore a message thread:</p> + +<ol> + <li>Select a message in the thread.</li> + <li>Open the Message menu, and choose Ignore Thread. &brandShortName; Mail + & Newsgroups marks all messages in the thread as read, and new replies + posted to the thread will appear as read.</li> + <li>To view ignored threads, open the View menu, choose Messages, and then + choose Ignored Threads.</li> +</ol> + +<p>[<a href="#getting_started_with_newsgroups">Return to beginning of + section</a>]</p> + +<h2 id="removing_a_newsgroup">Removing a Newsgroup</h2> + +<p>To remove a newsgroup from your list:</p> + +<ul> + <li>Select the newsgroup icon and press Delete.</li> +</ul> + +<p>[<a href="#getting_started_with_newsgroups">Return to beginning of + section</a>]</p> + +<h2 id="adding_a_newsgroup_server">Adding a Newsgroup Server</h2> + +<p>If the newsgroup you want to subscribe to is on a different server, you must + first set up access to that server.</p> + +<p>To set up an additional newsgroup server, open the File menu in the Mail + window and choose New, then Account.</p> + +<ul> + <li>Using the Account Wizard, indicate that the new account you want to set + up is a newsgroup account.</li> +</ul> + +<p>Once you've set up access to the new server, you can + <a href="#subscribing_to_newsgroups">subscribe</a> to newsgroups on that + server. In the Mail window, open the File menu, and choose Subscribe.</p> + +<p>[<a href="#getting_started_with_newsgroups">Return to beginning of + section</a>]</p> + +<h1 id="working_offline">Working Offline</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#setting_up_mozilla_mail_and_newsgroups_to_work_offline">Setting + Up &brandShortName; Mail & Newsgroups to Work Offline</a></li> + <li><a href="#downloading_your_inbox_for_offline_use">Downloading Your + Inbox for Offline Use</a></li> + <li><a href="#downloading_an_individual_folder_for_offline_use">Downloading + an Individual Folder for Offline Use</a></li> + <li><a href="#downloading_selected_or_flagged_messages_for_offline_use">Downloading + Selected or Flagged Messages for Offline Use</a></li> + <li><a href="#downloading_directory_entries_for_offline_use">Downloading + Directory Entries for Offline Use</a></li> + <li><a href="#setting_up_your_accounts_for_working_offline">Setting Up Your + Accounts for Working Offline</a></li> + <li><a href="#selecting_items_for_offline_viewing">Selecting Items for + Offline Viewing</a></li> + <li><a href="#downloading_and_synchronizing_your_messages">Downloading and + Synchronizing Your Messages</a></li> + <li><a href="#working_offline_and_reconnecting_later">Working Offline and + Reconnecting Later</a></li> + </ul> +</div> + +<h2 id="setting_up_mozilla_mail_and_newsgroups_to_work_offline">Setting Up + &brandShortName; Mail & Newsgroups to Work Offline</h2> + +<p>&brandShortName; Mail & Newsgroups' offline feature lets you + download your mail and read it offline (while disconnected from the + Internet). If you use a dial-up (modem) connection to access your mail and + you want to reduce the time you are connected, or, if you need to temporarily + disconnect from your company's network while traveling or switching + locations, you can download your mail so that you can read it offline. The + offline feature can automatically download incoming messages and then later + send all your outgoing messages when you reconnect.</p> + +<p>Note that for POP accounts your mail is already downloaded by default, so + most of these offline features aren't relevant for POP accounts.</p> + +<p>If you occasionally want to work offline, &brandShortName; Mail & + Newsgroups lets you easily:</p> + +<ul> + <li>Download your Inbox for offline use.</li> + <li>Download an individual folder for offline use.</li> + <li>Download only selected or flagged messages for offline use.</li> + <li>Download directory entries in your address book for offline use.</li> +</ul> + +<p>If you frequently work offline, &brandShortName; Mail & Newsgroups also + lets you:</p> + +<ul> + <li>Set up one or more of your accounts for offline use.</li> + <li>Set offline and disk space preferences for each account.</li> + <li>Select the folders and newsgroups that you want to view offline.</li> +</ul> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="downloading_your_inbox_for_offline_use">Downloading Your Inbox for + Offline Use</h2> + +<p>You can tell &brandShortName; Mail & Newsgroups to automatically + download your Inbox messages for offline use. Later, when you go back online, + &brandShortName; Mail & Newsgroups automatically synchronizes your Inbox + messages with the server.</p> + +<p>Note that the Inbox for POP accounts is downloaded by default, so this + section does not apply for POP accounts.</p> + +<p>To automatically download your Inbox for offline use, begin from the Mail + window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>In the left side of the dialog box, under the name of the account you + want to use offline, select Offline & Disk Space. (This category is not + available for POP accounts.)</li> + <li>Check the box labeled <q>Make the messages in my Inbox available when I + am working offline</q>.</li> + <li>Click OK.</li> + <li>In the folder pane, under the name of the account you want to use + offline, click any folder other than the Inbox. For example, click the Sent + or the Drafts folder. Then click the Inbox folder to start downloading its + messages.</li> + <li>Once downloading is complete, click the Online/Offline indicator + <img src="images/online.png" alt=""/> in the lower right corner of the + Mail window (to the left of the Cookie icon) to go offline.</li> +</ol> + +<p>&brandShortName; Mail & Newsgroups automatically downloads all messages + in your Inbox so you can read and respond to them while working offline. + After disconnecting, &brandShortName; Mail & Newsgroups remains open so + you can continue to work with your messages.</p> + +<p>To reconnect to the Internet so you can work online:</p> + +<ul> + <li>Click the Online/Offline indicator <img src="images/offline.png" + alt=""/> in the lower right corner of the Mail window (to the left of the + Cookie icon) to go back online.</li> +</ul> + +<p>When you go back online, &brandShortName; Mail & Newsgroups + automatically synchronizes your Inbox messages with the server, by + replicating any changes you made while working offline.</p> + +<p><strong>Tip</strong>: &brandShortName; Mail & Newsgroups saves any + messages that you send while working offline in the Unsent Messages folder + under Local Folders. To have &brandShortName; Mail & Newsgroups + automatically send your unsent messages when you reconnect, use the + Preferences command on the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu to change the + <a href="#offline_and_disk_space_preferences">offline preferences</a> for all + your accounts.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="downloading_an_individual_folder_for_offline_use">Downloading an + Individual Folder for Offline Use</h2> + +<p>Note that POP accounts don't allow you to manage folders on the POP + server, so this section does not apply to POP accounts.</p> + +<p>To download a specific folder for offline use, begin from the Mail + window:</p> + +<ol> + <li>In the left side of the Mail window, select the folder that you want to + download for offline use.</li> + <li>Open the Edit menu, and choose Folder Properties. You see the Properties + dialog box.</li> + <li>Click the Offline tab.</li> + <li>Check <q>Select this folder for offline use</q>.</li> + <li>Click Download Now if you want to immediately begin downloading the + folder's messages. Alternatively, you can continue working, and when + you are ready to go offline, proceed to the next step.</li> + <li>Click the Online/Offline indicator <img src="images/online.png" alt=""/> + in the lower right corner of the Mail window to go offline.</li> + <li>In the Work Offline dialog box, click Download.</li> +</ol> + +<p>&brandShortName; Mail & Newsgroups automatically downloads all messages + in the selected folder so you can read and respond to them while working + offline. After disconnecting, &brandShortName; Mail & Newsgroups remains + open so you can continue to work with your messages.</p> + +<p><strong>Note</strong>: Message headers that have been downloaded for reading + offline display a darker gray envelope or newsgroup icon.</p> + +<p>To reconnect to the Internet so you can work online:</p> + +<ul> + <li>Click the Online/Offline indicator <img src="images/offline.png" + alt=""/> in the lower right corner of the Mail window (to the left of the + Cookie icon) to go back online.</li> +</ul> + +<p>&brandShortName; Mail & Newsgroups automatically synchronizes the + offline folders with the server, by replicating any changes you made while + working offline.</p> + +<p><strong>Tip</strong>: &brandShortName; Mail & Newsgroups saves any + messages that you sent while working offline in the Unsent Messages folder + under Local Folders. When you reconnect, choose Send Unsent Messages from the + File menu to send all your saved messages at once. To have &brandShortName; + Mail & Newsgroups automatically send your unsent messages when you + reconnect, use the Preferences command on the + <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span> + menu to change your <a href="#offline_and_disk_space_preferences">offline + preferences</a>.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="downloading_selected_or_flagged_messages_for_offline_use">Downloading + Selected or Flagged Messages for Offline Use</h2> + +<p>Note that messages are downloaded by default for POP accounts. However, if + you have enabled the <q>Fetch headers only</q> setting in the POP account + settings, then only the headers will be downloaded, and you will need to use + the commands in this section to download the complete messages.</p> + +<p>To download selected messages for offline use, begin from the Mail + window:</p> + +<ol> + <li>Select a Mail or Newsgroup folder to display its messages.</li> + <li>Select the messages you want to download, as follows: + <ul> + <li>To select a group of adjacent messages, click the first message, and + then Shift-click to select the last message in the group.</li> + <li>To select messages anywhere in the message list, hold down the + <kbd class="mac">Cmd</kbd><kbd class="noMac">Ctrl</kbd> key and click + each message.</li> + </ul> + </li> + <li>Open the File menu, choose Offline, and then choose Get Selected Messages + from the submenu. &brandShortName; Mail & Newsgroups downloads the + selected messages.</li> +</ol> + +<p>To download flagged messages for offline use, begin from the Mail + window:</p> + +<ol> + <li>Select a Mail or Newsgroup folder to display its messages.</li> + <li>Click in the flag column of each message you want to download. A flag + appears where you clicked to indicate that the message has been marked. If + the flag column is not visible, click the Show/Hide Columns icon + <img src="images/columns.png" alt=""/> and select Flag from the list.</li> + <li>Open the File menu, choose Offline, and then choose Get Flagged Messages. + &brandShortName; Mail & Newsgroups downloads the flagged messages.</li> +</ol> + +<p>Once downloading is complete, click the Online/Offline indicator in the + lower right corner of the Mail window (to the left of the Cookie icon) to go + offline. After you disconnect, &brandShortName; Mail & Newsgroups remains + open so you can continue to work with your messages.</p> + +<p>Note that the <q>Get Selected Messages</q> and <q>Get Flagged Messages</q> + menu items are also available in the pop-up thread context menu, for faster + access.</p> + +<p><strong>Note</strong>: Message headers that have been downloaded for reading + offline display a darker gray envelope or newsgroup icon.</p> + +<p>To reconnect to the Internet so you can work online:</p> + +<ul> + <li>Click the Online/Offline indicator <img src="images/offline.png" + alt=""/> in the lower right corner of the Mail window to go online.</li> +</ul> + +<p><strong>Tip</strong>: &brandShortName; Mail & Newsgroups saves any + messages that you sent while working offline in the Unsent Messages folder + under Local Folders. When you reconnect, choose Send Unsent Messages from the + File menu to send all your saved messages at once. To have &brandShortName; + Mail & Newsgroups automatically send your unsent messages when you + reconnect, use the Preferences command on the + <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span> + menu to change your <a href="#offline_and_disk_space_preferences">offline + preferences</a>.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="downloading_directory_entries_for_offline_use">Downloading + Directory Entries for Offline Use</h2> + +<p>You can download (replicate) the entries in a directory server to your + computer so that they are available when you work offline. Once you've + downloaded directory entries, you can use the same procedure to update your + local copy of the entries with the latest entries on the directory + server.</p> + +<p>To download or update an address book LDAP directory for offline use:</p> + +<ol> + <li>Make sure you're online.</li> + <li>Open the Window menu, and choose Address Book.</li> + <li>In the Address Book window, select the directory that you want to + download (replicate).</li> + <li>Click Properties in the Address Book toolbar. The Directory Server + Properties dialog box appears.</li> + <li>Click the Offline tab.</li> + <li>Click Download Now to start copying the entries to your computer.</li> + <li>If prompted, enter your network user name and password, and click OK to + start the download. + + <p>Depending on the number of directory entries, the download process may + take a while, so please be patient.</p> + </li> +</ol> + +<p>After the download finishes, you can work offline and search the directory + or use it for address autocompletion when composing messages. After + you've been using your local copy of the directory for a while, you may + wish to update it to get the latest entries from the directory server. To + update your local copy, use the procedure described above.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="setting_up_your_accounts_for_working_offline">Setting Up Your Accounts + for Working Offline</h2> + +<p>To set up one or more accounts for working offline, you use the Offline and + Disk Space preferences in the Mail & Newsgroups Account Settings dialog + box. Once set, you don't need to change these preferences each time you + want to work offline. The offline and disk space preferences you can set for + an account depend on the type of account (IMAP, POP, or Newsgroup).</p> + +<p>Here's a summary of the steps you will follow to set up your accounts + for offline use:</p> + +<ol> + <li>For each account that you want to work with while offline, use the Mail + & Newsgroups Account Settings dialog box to set the Offline & Disk + Space preferences for that account. You must select the items (folders and + newsgroups) that you want to download for offline use. See + <a href="#selecting_items_for_offline_viewing">Selecting Items for Offline + Viewing</a> for more information. + + <p>Once set, you don't need to change these settings. See the sections + below for information on setting offline and disk space preferences for + <a href="#offline_and_disk_space_settings_imap">IMAP</a>, + <a href="#disk_space_settings">POP</a>, and + <a href="#offline_and_disk_space_settings_nntp">Newsgroup</a> + accounts.</p> + + <p><strong>Tip</strong>: To set the Offline & Disk Space preferences + for the current account, open the File menu, choose Offline, and then + choose Offline Settings.</p> + </li> + <li>Open the File menu, choose Offline, and then choose Download/Sync Now + from the submenu.</li> + <li>Select the type of messages (mail or newsgroup or both) that you want to + download. + + <p><strong>Important</strong>: You must select at least one category (mail + messages or newsgroup messages) in order for the download to work.</p> + </li> + <li>Select <q>Work offline once download and/or sync is complete</q>.</li> + <li>Click OK to download the selected items and then go offline. See + <a href="#downloading_and_synchronizing_your_messages">Downloading and + Synchronizing Your Messages</a> for more information.</li> +</ol> + +<p>For subsequent offline sessions, you can skip step 1.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="selecting_items_for_offline_viewing">Selecting Items for Offline + Viewing</h2> + +<p>Before you can read mail and newsgroup messages while offline, you must + first select them for downloading. You can set up an entire account for + offline use. You can also choose which folders and newsgroups that you + want to use offline.</p> + +<p><strong>Note</strong>: Keep in mind that selecting more items may increase + download time and disk space used.</p> + +<p>To select accounts, folders, and newsgroups for offline viewing, begin from + the Mail window:</p> + +<ol> + <li>Open the Edit menu, choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Choose the Offline & Disk Space category for the account you want to + change.</li> + <li>Click Select. You see your IMAP accounts, mail folders, and subscribed + newsgroups. + + <p><strong>Note</strong>: You see only the newsgroups and folders that + you've already <a href="#subscribing_to_newsgroups">subscribed</a> + to. POP accounts and local mail folders don't appear in the + list.</p> + </li> + <li>Select the items (folders, newsgroups) that you want to make available + for offline use.</li> + <li>Click OK.</li> +</ol> + +<p>Once set, you don't need to change these settings each time you want to + go offline. However, if you do want to change them, you can easily do so + before going offline, since the same Select button is available when using + the <a href="#downloading_and_synchronizing_your_messages">Download and + Sync</a> command.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="downloading_and_synchronizing_your_messages">Downloading and + Synchronizing Your Messages</h2> + +<p>If you have already selected mail folders and newsgroups for offline use, + you are now ready to download and synchronize them. If you haven't yet + selected items to download, you can choose them before you go offline.</p> + +<p>If you are not already viewing the Download/Sync Now dialog box, follow + these steps:</p> + +<p>To download and synchronize your messages, begin from the Mail + window:</p> + +<ol> + <li>Open the File menu, choose Offline, and then choose Download/Sync + Now.</li> + <li>Select the categories (mail messages or newsgroup messages) that you want + to download. + + <p><strong>Important</strong>: You must select at least one category (Mail + messages, Newsgroup messages) in order for the download to work. If the + checkboxes are disabled, it means that you haven't yet selected + items to download. Use the Select button to select items to download.</p> + </li> + <li>To send messages in your Unsent Messages folder before going offline, + check <q>Send Unsent Messages</q>.</li> + <li>To go offline immediately after &brandShortName; Mail & Newsgroups + finishes downloading, select <q>Work offline once download and/or sync is + complete</q>.</li> + <li>To set or change the items to download, click Select. See + <a href="#selecting_items_for_offline_viewing">Selecting Items for Offline + Viewing</a> for more information. You can skip this step if you've + already selected items for download.</li> + <li>Click OK. &brandShortName; Mail & Newsgroups begins downloading the + selected items.</li> +</ol> + +<p>If you chose to work offline once the download completes, then + &brandShortName; Mail & Newsgroups immediately switches to offline mode. + Otherwise, when you are ready to go offline, click the Online/Offline + indicator <img src="images/online.png" alt=""/> in the lower right corner of + the Mail window to go offline.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="working_offline_and_reconnecting_later">Working Offline and + Reconnecting Later</h2> + +<p>To work offline and reconnect later, begin from the Mail window.</p> + +<p>When you are ready to work offline:</p> + +<ol> + <li>Click the online/offline indicator <img src="images/online.png" alt=""/> + in the lower-right corner of the Mail window. Mail & Newsgroups prompts + you to download messages, if you want, before going offline.</li> + <li>Click Download to download messages before going offline. If you want to + work offline without downloading messages, click Don't Download.</li> +</ol> + +<p><strong>Note</strong>: Message headers that have been downloaded for reading + offline display a darker gray envelope or newsgroup icon.</p> + +<p><strong>Tip</strong>: To set &brandShortName; Mail & Newsgroups' + download behavior when going offline, open the + <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span> + menu, choose Preferences, and then click the Offline & Disk Space + category. You can choose to have &brandShortName; Mail & Newsgroups + prompt you to download messages when going offline, to automatically + download messages, or to not download any messages.</p> + +<p>To reconnect and synchronize your messages:</p> + +<ol> + <li>Click the online/offline indicator <img src="images/offline.png" + alt=""/> in the lower-right corner of any &brandShortName; window.</li> + <li>Open the File menu, choose Offline, and then choose Download/Sync + Now.</li> +</ol> + +<p>&brandShortName; Mail & Newsgroups synchronizes your messages with the + server by replicating any changes you made while working offline.</p> + +<p><strong>Tip</strong>: To set &brandShortName; Mail & Newsgroups' + behavior when going online, open the + <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span> + menu, choose Preferences, and then choose the Offline & Disk Space + category. You can choose to have &brandShortName; Mail & Newsgroups + prompt you to send unsent messages, to automatically send unsent messages, + or to not send unsent messages.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h1 id="mail_and_newsgroups_account_settings">Mail & Newsgroups Account + Settings</h1> + +<p>This section describes the settings in the Mail & Newsgroups Account + Settings dialog box. Unlike the Preferences dialog box, which applies + settings to all accounts, the Mail & Newsgroups Account Settings dialog + box lets you specify settings on a per-account basis.</p> + +<p>If you are not currently viewing the Mail & Newsgroups Account Settings + dialog box, follow these steps:</p> + +<ol> + <li>Begin from the Mail window.</li> + <li>Open the Edit menu and choose Mail & Newsgroups Account + Settings.</li> + <li>Select the name of the account whose settings you want to view or + change.</li> +</ol> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#account_settings">Account Settings</a></li> + <li><a href="#server_settings">Server Settings</a></li> + <li><a href="#copies_and_folders">Copies & Folders</a></li> + <li><a href="#addressing">Composition & Addressing</a></li> + <li><a href="#offline_and_disk_space">Offline & Disk Space</a></li> + <li><a href="#junk_settings">Junk Settings</a></li> + <li><a href="#return_receipts">Return Receipts</a></li> + <li><a href="#security">Security</a></li> + <li><a href="#local_folders">Local Folders</a></li> + <li><a href="#outgoing_server">Outgoing Server (SMTP)</a></li> + </ul> +</div> + +<h2 id="account_settings">Mail & Newsgroups Account Settings - Account + Settings</h2> + +<p>This section describes how to view or change your Account Settings, such as + your user name, reply-to address, and signature file. If you are not already + viewing the Account Settings, begin from the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Select the name of the account to display the Account Settings + panel.</li> +</ol> + +<ul> + <li><strong>Account Name</strong>: The name for this account.</li> + <li><strong>Identity</strong>: Stores your name, email address, reply-to + address (only if different from your email address), and organization + (optional).</li> + <li><strong>Attach this signature</strong>: Lets you choose the signature + file (in text or HTML format) you want to attach to your outgoing messages. + Click Choose to locate the signature file (optional).</li> + <li><strong>Attach my vCard to messages</strong>: Lets you choose if your + vCard should be attached to your outgoing messages. Click Edit Card to edit + the card information (optional).</li> +</ul> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h2 id="server_settings">Mail & Newsgroups Account Settings - Server + Settings</h2> + +<p>&brandShortName; Mail & Newsgroups can work with two types of mail + servers: IMAP and POP. If you are not sure which server type your Internet + service provider supports, ask your service provider. If your Internet + service provider supports both, the following descriptions may help you + choose which one to use.</p> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#about_internet_message_access_protocol">About Internet + Message Access Protocol (IMAP)</a></li> + <li><a href="#about_post_office_protocol">About Internet Post Office + Protocol (POP)</a></li> + <li><a href="#imap_server_settings">IMAP Server Settings</a></li> + <li><a href="#advanced_imap_server_settings">Advanced IMAP Server + Settings</a></li> + <li><a href="#pop_server_settings">POP Server Settings</a></li> + <li><a href="#news_server_settings">News Server Settings</a></li> + </ul> +</div> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h3 id="about_internet_message_access_protocol">About Internet Message Access + Protocol (IMAP)</h3> + +<p><strong>Advantages</strong>: Your messages and any changes to them stay on + your server, saving local disk space. Also, you always have access to an + updated mailbox, and you can get your mail from multiple locations. + Performance on a modem is faster, since you initially download message + headers only.</p> + +<p><strong>Disadvantages</strong>: Not all ISPs support IMAP.</p> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h3 id="about_post_office_protocol">About Post Office Protocol (POP)</h3> + +<p><strong>Advantages</strong>: Your messages are downloaded to your local + computer all at once, but you can also specify whether to keep copies of the + messages on the server and delete messages on the server when they are + deleted locally. Most ISPs currently support POP.</p> + +<p><strong>Disadvantages</strong>: If you use more than one computer, messages + might reside on one or the other, but not both. POP doesn't work as well + as IMAP over a slow link connection. Also, you can't access all mail + folders from multiple locations.</p> + +<p>Note that more recent POP servers have features that allow retrieving only + the headers instead of the full message, like IMAP allows. Using these + features allows performance with POP to be nearly as fast as with IMAP.</p> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h3 id="imap_server_settings">IMAP Server Settings</h3> + +<p>If you are not already viewing the IMAP server settings, begin from the Mail + window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Select the account name and click the Server Settings category. (If you + chose an IMAP server when you set up this account, you see your IMAP server + settings.)</li> +</ol> + +<ul> + <li><strong>Server Type</strong>: The server type (IMAP Mail Server) that you + specified when you created this account. To change the server type + associated with this account, you must delete the account and then + re-create it.</li> + <li><strong>Server Name</strong>: The server name that you specified when you + created this account. If you are having problems getting mail from this + account, verify with your service provider or system administrator that the + server name you entered is correct.</li> + <li><strong>User Name</strong>: The user name that you specified when you + created this account.</li> + <li><strong>Port</strong>: Unless otherwise instructed to do so by your + service provider or system administrator, leave this setting + unchanged.</li> + <li><strong>Use secure connection (SSL)</strong>: Choose this setting if your + mail server is configured to send and receive encrypted messages. If you + are unsure, contact your service provider or system administrator.</li> + <li><strong>Use secure authentication</strong>: Choose this setting if you + want to use secure mechanisms for logging in like CRAM-MD5. If you are + unsure if your service supports this, contact your service provider or + system administrator.</li> + <li><strong>Check for new mail at startup</strong>: Choose this setting if + you want Mail & Newsgroups to automatically check this account for new + messages whenever you start Mail & Newsgroups.</li> + <li><strong>Check for new messages every [__] minutes</strong>: Choose this + setting to automatically check for new messages, and then specify the + number of minutes between mail checks. If you do not select this setting, + you can check for new messages at any time by clicking Get Msgs in the Mail + window.</li> + <li id="when_i_delete_a_message"><strong>When I delete a message</strong>: + Choose the behavior you want for deleted messages. <q>Move it to the Trash + folder</q> is recommended unless you are instructed to use a different + setting by your system administrator or service provider. Messages marked + as deleted are removed only when you compact folders.</li> + <li><strong>Clean up (Expunge) Inbox on Exit</strong>: Removes deleted + messages from the Inbox when you exit Mail & Newsgroups. Choose this + if you chose to mark messages as deleted.</li> + <li><strong>Empty Trash on Exit</strong>: Empties the Trash folder whenever + you quit Mail & Newsgroups.</li> + <li><strong>Advanced</strong>: Lets you choose a different outgoing server + (SMTP) for outgoing messages from this account. You can also reach the + <a href="#advanced_imap_server_settings">Advanced IMAP Server Settings</a> + through this button.</li> + <li><strong>Local directory</strong>: The location on your hard disk where + mail for this account is stored.</li> +</ul> + +<h3 id="advanced_imap_server_settings">Advanced IMAP Server Settings</h3> + +<p>In most cases, advanced IMAP server settings are automatically supplied by + the server. If you are unsure about the settings for this dialog box, + contact your ISP or system administrator.</p> + +<p>If you are not already viewing the advanced IMAP server settings, begin + from the Mail window.</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Select the account name and click the Server Settings category.</li> + <li>If the mail server type is an IMAP server, you can click Advanced to set + additional IMAP options, such as: + <ul> + <li>the IMAP server directory path</li> + <li>showing only <q>subscribed folders</q></li> + <li>support for subfolders</li> + <li>any personal and public (shared folder) namespaces for this + directory</li> + </ul> + </li> +</ol> + +<p>For more information, see + <a href="#adding_and_removing_ldap_directories">Adding and Removing LDAP + Directories</a>.</p> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h3 id="pop_server_settings">POP Server Settings</h3> + +<p>If you are not already viewing the POP server settings, begin from the Mail + window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Select the account name and click the Server Settings category name. (If + you chose a POP server when you set up this account, you see your POP + server settings.)</li> +</ol> + +<ul> + <li><strong>Server Type</strong>: The server type (POP Mail Server) that you + specified when you created this account. To change the server type + associated with this account, you must delete the account and then + re-create it.</li> + <li><strong>Server Name</strong>: The server name that you specified when you + created this account. If you are having problems getting mail from this + account, verify with your service provider or system administrator that the + server name you entered is correct.</li> + <li><strong>User Name</strong>: The user name that you specified when you + created this account.</li> + <li><strong>Port</strong>: Unless otherwise instructed to do so by your + service provider or system administrator, leave this setting + unchanged.</li> + <li><strong>Use secure connection (SSL)</strong>: Choose this setting if your + mail server is configured to send and receive encrypted messages. If you + are unsure, contact your service provider or system administrator.</li> + <li><strong>Use secure authentication</strong>: Choose this setting if you + want to use secure mechanisms for logging in like CRAM-MD5 and APOP. If you + are unsure if your server supports this, contact your service provider or + system administrator.</li> + <li><strong>Check for new mail at startup</strong>: Choose this setting if + you want Mail & Newsgroups to automatically check this account for new + messages whenever you start Mail & Newsgroups. For POP accounts, Mail + & Newsgroups doesn't download the new messages until you click Get + Msgs on the Mail toolbar.</li> + <li><strong>Check for new messages every [__] minutes</strong>: Choose this + setting to automatically check for new messages, and then specify the + number of minutes between mail checks. If you do not select this setting, + you can check for new messages at any time by clicking Get Msgs in the Mail + window.</li> + <li><strong>Automatically download any new messages</strong>: Choose this + setting if you want Mail & Newsgroups to retrieve messages immediately + each time it checks the server.</li> + <li><strong>Fetch headers only</strong>: Choose this setting if you want to + only download the headers instead of entire messages when downloading new + mail. This option requires your POP server to support the <q>TOP</q> + command. Most recent POP servers support it, but if you are unsure about + your server, contact your service provider or system administrator.</li> + <li><strong>Leave messages on server</strong>: Choose this setting to store a + copy of messages on the mail server in addition to downloading them to your + computer. + <ul> + <li><strong>For at most [__] days</strong>: Choose this setting to remove + messages from the server automatically after the number of days you + enter here.</li> + <li><strong>Until I delete or move them from Inbox</strong>: Choose this + setting to remove messages from the server once you delete them or move + them from your Inbox into another folder.</li> + </ul> + </li> + <li><strong>Empty Trash on Exit</strong>: Choose this setting to empty the + Trash folder whenever you quit Mail & Newsgroups.</li> + <li><strong>Advanced</strong>: Lets you choose a different outgoing server + (SMTP) for outgoing messages from this account.</li> + <li><strong>Local directory</strong>: The location on your hard disk where + mail for this account is stored.</li> +</ul> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h3 id="news_server_settings">News Server Settings</h3> + +<p>This section describes how to change news server settings. If you are not + already viewing news server settings, begin from the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Select the account name and click the Server Settings category. (If you + chose a newsgroup server when you set up this account, you see your + newsgroup server settings.)</li> +</ol> + +<ul> + <li><strong>Server Type</strong>: The server type (NNTP) that you specified + when you created this account.</li> + <li><strong>Server Name</strong>: The server name that you specified when you + created this account. If you are having problems receiving messages from + this account, verify with your service provider or system administrator + that the server name you entered is correct.</li> + <li><strong>Port</strong>: Unless otherwise instructed to do so by your + service provider or system administrator, leave this setting + unchanged.</li> + <li><strong>Use secure connection (SSL)</strong>: Choose this setting if your + news server is configured to send and receive encrypted messages. If you + are unsure, contact your service provider or system administrator.</li> + <li><strong>Check for new messages every [__] minutes</strong>: Choose this + setting to automatically check for new messages, and then specify the + number of minutes between mail checks. If you do not select this setting, + you can check for new messages at any time by clicking Get Msgs in the Mail + window.</li> + <li><strong>Ask me before downloading more than [__] messages</strong>: + Choose this setting to conserve disk space and download time, by setting a + limit for the number of messages you can retrieve at one time.</li> + <li><strong>Always request authentication when connecting to this + server</strong>: Some servers allow you to talk to them without logging in, + but will silently hide all the <em>private</em> groups/postings unless you + are logged in. Choose this setting to force &brandShortName; to + authenticate each time it connects to this server even when the server + doesn't ask (also called <q>Pushed Authentication</q>).</li> + <li><strong>Advanced</strong>: Lets you choose a different outgoing server + (SMTP) for outgoing messages from this account.</li> + <li><strong>newsrc file</strong>: The path to the newsrc file is mostly + displayed for your information. The newsrc file stores information about + the newsgroups to which you are subscribed and the messages you have read + in each newsgroup.</li> + <li><strong>Local directory</strong>: The location on your hard disk where + mail for this account is stored.</li> +</ul> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h2 id="copies_and_folders">Mail & Newsgroups Account Settings - Copies + & Folders</h2> + +<p>This section describes the settings for sending automatic copies, and for + storing copies of outgoing messages, message drafts, and message + templates.</p> + +<p>By default, &brandShortName; Mail & Newsgroups stores copies of your + outgoing messages in the Sent folder for the current account. + &brandShortName; Mail & Newsgroups also stores message drafts in the + Drafts folder and message templates in the Templates folder for the + current account.</p> + +<p>If you are not already viewing the settings for Copies & Folders, begin + from the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Select the account, and click Copies & Folders. You see the Copies + & Folders panel.</li> +</ol> + +<ul> + <li><strong>Place a copy in</strong>: Select where to store copies of your + outgoing mail and newsgroup messages. If you don't want to use the + default Sent folder for the current account, click Other and then choose + an account and then choose the folder for storing copies.</li> + <li><strong>Bcc these email addresses</strong>: Select whether you want to + always send a blind carbon copy (bcc) to another addressee, and enter the + address. If you want to always send a blind carbon copy to yourself, just + add your address to this list. Separate addresses with comma (,).</li> + <li><strong>Keep message drafts in</strong>: Select where to store message + drafts. If you don't want to use the default Drafts folder for the + current account, click Other and then choose another account and folder + for storing drafts.</li> + <li><strong>Keep message templates in</strong>: Select where to store + message templates. If you don't want to use the default Templates + folder for the current account, click Other and then choose another account + and folder for storing templates.</li> + <li><strong>Show confirmation dialog when messages are saved</strong>: Choose + this option if you want Mail & Newsgroups to display a confirmation + dialog box when you save a draft message or a template. If checked, a + dialog box will appear when you save a draft or template to remind you + where &brandShortName; Mail & Newsgroups is saving the draft or + template.</li> +</ul> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h2 id="addressing">Mail & Newsgroups Account Settings - Composition & + Addressing</h2> + +<p>You use Composition settings to choose how to format text and to handle + replies.</p> + +<ul> + <li><strong>Compose messages in HTML format</strong>: Use the HTML editor as + the default editor for writing mail and newsgroup messages. Leave this item + unchecked to use the plain-text editor by default. HTML messages can + include formatted text, links, images, and tables, just like a web page. + However, some recipients may not be able to receive HTML messages. + + <p><strong>Tip</strong>: If you only want to use an editor occasionally, + you can hold down the Shift key while clicking the Compose or the Reply + button to switch to the non-default on an as-needed basis.</p> + </li> + <li><strong>Automatically quote the original message when replying</strong>: + Select this to include the original message text in your reply. Use the + drop-down list to select if the cursor should be positioned below or above + the quoted text. You can also choose the quoting to be automatically + selected. + <ul> + <li><strong>and place my signature</strong>: This drop-down list lets you + choose where you want your signature to be placed. It's only + selectable if you decided to <a href="#account_settings">attach a + signature</a> and to place the cursor above the quoted text.</li> + </ul> + </li> +</ul> + +<p>You use Addressing settings to override the global LDAP server settings + specified for all <a href="#addressing_preferences">address books</a> in the + Preferences dialog box. LDAP server settings affect the behavior of + <a href="#address_autocompletion">address autocompletion</a>, and you can + change these settings for each account if necessary.</p> + +<p>Address autocompletion uses your address books to find matching entries when + you type email addresses in the addressing area of the Compose window.</p> + +<p>If you are not already viewing the Addressing settings, begin from the Mail + window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Select the account and click the Composition & Addressing + category.</li> +</ol> + +<ul> + <li><strong>Automatically append my domain to addresses</strong>: Select + this if you want Mail & Newsgroups to automatically complete + addresses you type with the domain from your account's address.</li> + <li><strong>Use my global LDAP server preferences for this account</strong>: + This is the default. Select this if you don't want to override the + global LDAP server preferences for this account.</li> + <li><strong>Use a different LDAP server</strong>: Select this option and then + choose another LDAP server from the list if you want to use a different + LDAP directory server for address autocompletion with this account. If + necessary, click Edit Directories to edit individual directory server + settings, add a directory server, or delete a directory server. For more + information, see <a href="#adding_and_removing_ldap_directories">Adding and + Removing LDAP Directories</a>.</li> +</ul> + +<p>The directory you select will also be searched for matching certificates + when you attempt to send an encrypted message to one or more recipients for + whom you don't have certificates on file.</p> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h2 id="offline_and_disk_space">Mail & Newsgroups Account Settings - + Offline & Disk Space</h2> + +<p>Offline & Disk Space settings let you conserve disk space or set up an + account so that you can use it while offline (disconnected from the + Internet). The settings available depend on the mail server type (IMAP, POP, + or News) associated with the account.</p> + +<div class="contentsBox"> + <ul> + <li><a href="#offline_and_disk_space_settings_imap">Offline and Disk Space + Settings (IMAP)</a></li> + <li><a href="#disk_space_settings">Disk Space Settings (POP)</a></li> + <li><a href="#offline_and_disk_space_settings_nntp">Offline and Disk Space + Settings (News)</a></li> + </ul> +</div> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h3 id="offline_and_disk_space_settings_imap">Offline and Disk Space Settings + (IMAP)</h3> + +<p>If you are not already viewing the offline and disk space preferences for an + IMAP account, begin from the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Choose the Offline & Disk Space category for an IMAP account.</li> +</ol> + +<ul> + <li><strong>Make the messages in my Inbox available when I am working + offline</strong>: Select this option so that messages in your Inbox will be + available when you are working offline.</li> + <li><strong>When I create new folders, select them for offline use</strong>: + Select this option so that new folders you create are automatically + selected for offline use. If left unchecked, new folders won't be + automatically selected for offline use. You can manually select folders for + offline by choosing the Download/Sync Now command (available from the File + menu, under Offline). Click the Select button in the Download/Sync Messages + dialog box to select the folders.</li> + <li><strong>Select folders for offline use</strong>: Click to select the + folders that you want to make available for offline use. See + <a href="#selecting_items_for_offline_viewing">Selecting Items for Offline + Viewing</a> for more information.</li> + <li><strong>Messages larger than [__] KB</strong>: Select this option to + conserve disk space by preventing large messages from being downloaded. + Enter the maximum size for downloaded messages.</li> +</ul> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h3 id="disk_space_settings">Disk Space Settings (POP)</h3> + +<p>Messages from POP accounts are fully downloaded to your local machine unless + you have enabled the <q>Fetch headers only</q> setting. This section + describes how you can save disk space for a POP account. If your account has + the <q>Fetch headers only</q> setting enabled, then these Disk Space + preferences are ignored. If you are not already viewing the Disk Space + preferences for a POP account, follow these steps:</p> + +<p>Begin from the Mail window.</p> + +<ol> + <li>Open the Edit menu, choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Click the Disk Space category for a POP account.</li> +</ol> + +<ul> + <li><strong>Messages larger than [__] KB</strong>: Select this option to + conserve disk space by preventing large messages from being downloaded. + Enter the maximum size for downloaded messages.</li> +</ul> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h3 id="offline_and_disk_space_settings_nntp">Offline and Disk Space Settings + (News)</h3> + +<p>If you are not already viewing the offline and disk space settings for a + News account, begin from the Mail window:</p> + +<ol> + <li>Open the Edit menu, and choose Mail & Newsgroups Account Settings. + You see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Choose the Offline & Disk Space category for a News account.</li> +</ol> + +<ul> + <li><strong>Select newsgroups for offline use</strong>: Click to select the + newsgroups that you want to make available for offline use. See + <a href="#selecting_items_for_offline_viewing">Selecting Items for Offline + Viewing</a> for more information.</li> +</ul> + +<p>The following settings help to save disk space and download time. Specify + which messages you don't want to download locally:</p> + +<ul> + <li><strong>Read messages</strong>: Select this option to only download + message bodies from messages you haven't already read.</li> + <li><strong>Messages larger than [__] KB</strong>: Select this option to + conserve disk space by preventing large messages from being downloaded. + Enter the maximum size for downloaded messages.</li> + <li><strong>Messages more than [__] days old</strong>: Select this option to + only download messages that are not older than the number of days you enter + here.</li> +</ul> + +<p>&brandShortName; can automatically delete newsgroup messages for you. You + can configure this process with the options listed below + <strong>Keep</strong>:</p> + +<ul> + <li><strong>All messages</strong>: Keep all messages. Never delete messages + automatically.</li> + <li><strong>The newest [__] messages</strong>: Enter the number of messages + to keep. With this setting only messages older than these messages are + deleted.</li> + <li><strong>Messages which have arrived within the last [__] days</strong>: + Keep all messages that arrived within the given number of days.</li> +</ul> + +<p>With the last two settings you can further constrain the three options to + delete messages automatically. This is especially useful in combination with + the option to keep all messages.</p> + +<ul> + <li><strong>Only unread messages</strong>: Select this option to deny + &brandShortName; the deletion of unread messages.</li> + <li><strong>Only message bodies less than [__] days old</strong>: Select this + option to deny &brandShortName; the deletion of messages that are newer + than the number of days you specify here.</li> +</ul> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h2 id="junk_settings">Mail & Newsgroups Account Settings - Junk + Settings</h2> + +<p>This section describes how to use the account junk settings. If + you are not currently viewing the Junk Settings, follow these steps:</p> + +<ol> + <li>Open the Edit menu, and choose Mail & Newsgroups Account Settings. + You see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Click the Junk Settings category for your mail account.</li> +</ol> + +<p>You use the Junk Settings panel to define your account-specific settings + for the adaptive mail filter. Global junk settings are changed under + <a href="#global_junk_settings">Mail & Newsgroups Preferences - + Junk Mail</a>.</p> + +<ul> + <li><strong>Enable adaptive junk mail controls for this account</strong>: + Toggle this option to activate or deactivate junk mail classification.</li> + <li><strong>Do not mark mail as junk if the sender is in [the address + book chosen from all your address books available in the drop down + box]</strong>: + Choose this option to prevent messages from people you know inadvertently + classified as junk mail.</li> + <li><strong>Trust junk mail headers set by [an external junk filter + like Spam Assassin or Spam Pal]</strong>: Choose this option if you want to + trust the junk classification of external filter programs.</li> + <li><strong>Move new junk messages to</strong>: + Check this option to automatically move messages flagged as Junk to a + special folder. + <ul> + <li><strong><q>Junk</q> folder on [account]</strong>: Select this to use + the default Junk folder.</li> + <li><strong>Other: [account]</strong>: Select this to choose your own + custom-named junk folder.</li> + <li><strong>Automatically delete junk messages older than [__] days from + this folder</strong>: If you are confident old messages classified as + junk are indeed junk mail, check this option to automatically delete + old junk messages after a grace period.</li> + </ul> + </li> +</ul> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h2 id="return_receipts">Mail & Newsgroups Account Settings - Return + Receipts</h2> + +<p>This section describes how to use the Return Receipts account settings. If + you are not currently viewing the Return Receipts settings, follow these + steps:</p> + +<ol> + <li>Open the Edit menu, and choose Mail & Newsgroups Account Settings. + You see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Click the Return Receipts category for your mail account.</li> +</ol> + +<p>You use the Return Receipts settings to define return receipt settings for + outgoing messages from this mail account. You also use the Return Receipt + settings to specify how to manage requests you receive for return receipts. + These settings override global return receipt preferences you specified using + <a href="#return_receipts_preferences">Mail & Newsgroups Preferences - + Return Receipts</a>.</p> + +<ul> + <li><strong>Use my global return receipt preferences for this + account</strong>: By default, this account uses the return receipt + preferences specified by <a href="#return_receipts_preferences">Mail & + Newsgroups Preferences - Return Receipts</a>.</li> + <li><strong>Customize return receipts for this account</strong>: Lets you + change the return receipt preferences for this account. + <ul> + <li><strong>When sending messages, always request a return + receipt</strong>: Enables automatic return receipt requests for all + outgoing messages from this mail account.</li> + <li><strong>Leave it in my Inbox</strong>: Return receipt + confirmation messages are delivered to the Inbox for this account. + + <p><strong>Tip</strong>: Choose this option if you want to use a + filter that automatically moves return receipt confirmation + messages to a folder you specify. For information on creating and + using filters, see <a href="#creating_message_filters">Creating + Message Filters</a>.</p> + </li> + <li><strong>Move it to my Sent Mail folder</strong>: Incoming return + receipt confirmation messages are moved to the Sent mail folder for + this account.</li> + <li><strong>Never send a return receipt</strong>: Choose this option if + you do not want to send a return receipt in response to requests for + return receipts from others.</li> + <li><strong>Allow return receipts for some messages</strong>: Choose how + you want to respond to requests you receive for return receipts.</li> + </ul> + </li> +</ul> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h2 id="security">Mail & Newsgroups Account Settings - Security</h2> + +<p>This section describes how to configure the Mail & Newsgroup Account + Settings that control mail message security. Before you do so, however, you + must obtain one or more mail certificates. For details, see + <a href="mail_sec_help.xhtml">Signing & Encrypting Messages</a>.</p> + +<p>If you are not already viewing the Security settings for your mail account, + begin from the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account + Settings.</li> + <li>Click Security under the name of the mail account whose security settings + you want to configure.</li> +</ol> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#about_certificates">About Certificates</a></li> + <li><a href="#digital_signing">Digital Signing</a></li> + <li><a href="#encryption">Encryption</a></li> + </ul> +</div> + +<h3 id="about_certificates">About Certificates</h3> + +<p>The main purpose of the Security panel in Mail & Newsgroup Account + Settings is to select two certificates:</p> + +<ul> + <li>The email certificate you want to use for signing mail messages you send + to other people.</li> + <li>The email certificate you want other people to use when they encrypt + messages they send to you.</li> +</ul> + +<p>Depending on the policies of the + <a href="glossary.xhtml#certificate_authority">certificate authority (CA)</a> + that issues your certificate(s), you can use one certificate for both + purposes or two different certificates. Even if you use just one, you must + specify it twice, once for digital signing and once for encryption.</p> + +<p>The certificates you select here are included with every signed message you + send. These certificates allow your recipients to verify your digital + signature and to encrypt messages that they send to you.</p> + +<h3 id="digital_signing">Digital Signing</h3> + +<p>You use the Digital Signing area in the <a href="#security">Security + panel</a> to specify how you want to sign your email messages:</p> + +<ul> + <li><strong>Use this certificate to digitally sign messages you + send</strong>: If this field is empty or if it displays the wrong + certificate, click Select to choose from the certificates you have on + file.</li> + <li><strong>Digitally sign messages</strong>: Select this checkbox if you + want to digitally sign all the messages you send. (A personal certificate + must be specified below before you can select this checkbox.)</li> +</ul> + +<p>Regardless of whether the <q>Digitally sign messages</q> checkbox is + selected here, you can change your mind before you send an individual + message.</p> + +<p>To change the digital signature setting for a message you are writing in + the Compose window, click the arrow below the Security icon near the top of + the window and select or deselect <q>Digital Sign This Message</q>. For + details, see + <a href="mail_sec_help.xhtml#signing_and_encrypting_a_new_message">Signing + & Encrypting a New Message.</a></p> + +<h3 id="encryption">Encryption</h3> + +<p>You use the Encryption area in the <a href="#security">Security panel</a> to + specify how you routinely want to use encryption when sending your + messages:</p> + +<ul> + <li><strong>Use this certificate to encrypt & decrypt messages sent to + you</strong>: If this field is empty or if it displays the wrong + certificate, click Select to choose from the certificates you have on + file.</li> + <li><strong>Never</strong>: Select this option if you never want to use + encryption, or only occasionally.</li> + <li><strong>Required</strong>: Select this option if you always want to use + encryption. If you don't have all the necessary certificates, the + message won't be sent unless you explicitly turn off encryption for + that message only.</li> +</ul> + +<p>Regardless of which encryption option you select, you can change your mind + before you send an individual message.</p> + +<p>To change the encryption setting for a message you are writing in the + Compose window, click the arrow below the Security icon near the top of the + window and choose the encryption setting you want. For details, see + <a href="mail_sec_help.xhtml#signing_and_encrypting_a_new_message">Signing + & Encrypting a New Message.</a></p> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h2 id="local_folders">Mail & Newsgroups Account Settings - Local + Folders</h2> + +<p>Local Folders is the account where &brandShortName; Mail & Newsgroups + saves any messages that you send while working offline. Messages you send + while working offline are saved in the Unsent Messages folder under Local + Folders. Any folders you create under the Local Folders account reside on + your hard disk, so Local Folders is a good place to save messages that you + want to keep.</p> + +<p>If you are not already viewing the Local Folders settings, begin from the + Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Select the Local Folders category.</li> +</ol> + +<ul> + <li><strong>Account Name</strong>: The name associated with the Local Folders + account.</li> + <li><strong>Local directory</strong>: The location on your hard disk where + mail for this account is stored.</li> +</ul> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning + of section</a>]</p> + +<h2 id="outgoing_server">Mail & Newsgroups Account Settings - Outgoing + Server (SMTP)</h2> + +<p>The outgoing server will transport your outgoing mail to the intended + recipients.</p> + +<p>If you are not already viewing the Outgoing Server (SMTP) settings, begin + from the Mail window:</p> + +<ol> + <li>Click on any Mail window.</li> + <li>From the Edit menu, choose Mail & Newsgroup Account Settings.</li> + <li>Select Outgoing Server (SMTP) and either edit an existing server or + add a new one. If you are not sure which option to choose, check with + your ISP or system administrator)<br/> + You can choose from these servers via the Outgoing Server dropdown in + the <a href="#account_settings">Identity Settings</a>.</li> +</ol> + +<ul> + <li><strong>Description</strong>: A short freetext description of that server + configuration. This will show up as first part in the server list.</li> + <li><strong>Server name</strong>: The SMTP server that will deliver your + outgoing mail. To use a different SMTP server, change this field.</li> + <li><strong>Port</strong>: The port on which the SMTP server will be + connected. By default it holds the standard port for the specified + encryption. Change it if the mail server is listening for connections + on a non-standard port.</li> + <li><strong>Use name and password</strong>: If your SMTP server requires + authentication to send mail, select this option and enter your user name. + The first time you send mail, you will be prompted for your password. At + that time you can instruct &brandShortName; to save your password for + future sessions.</li> + <li><strong>Use secure authentication</strong>: Choose this setting if you + want to use secure mechanisms for logging in like CRAM-MD5. If you are + unsure if your service supports this, contact your service provider or + system administrator.</li> + <li><strong>Use secure connection</strong>: There are two methods for + establishing a secure connection to your outgoing server. Pick the one your + server supports (if you make a choice for which your server is not configured, + you will get an error message when sending mail). + <ul> + <li><strong>STARTTLS, if available</strong>: &brandShortName; will try to + negotiate encryption using the STARTTLS method. If the server doesn't + support it, an unencrypted connection is used.</li> + <li><strong>STARTTLS</strong>: Require an encrypted connection, use the STARTTLS + method. This mechanism will mostly run on the standard SMTP port 25.</li> + <li><strong>SSL/TLS</strong>: Require an encrypted connection, use the + SMTP-over-SSL (also known as SMTPS) method. The default port for this is 465. + </li> + </ul> + </li> +</ul> + +<p>[<a href="#mail_and_newsgroups_account_settings">Return to beginning of + section</a>]</p> + +<h1 id="mail_and_newsgroup_preferences">Mail & Newsgroup Preferences</h1> + +<p>The sections listed below describe the Mail & Newsgroups preferences + that apply to all your mail and newsgroup accounts. To see these + preferences:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Double-click Mail & Newsgroups to expand the list.</li> +</ol> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#mail_and_newsgroups">Mail & Newsgroups</a></li> + <li><a href="#message_display">Message Display</a></li> + <li><a href="#notifications">Notifications</a></li> + <li><a href="#composition">Composition</a></li> + <li><a href="#send_format">Send Format</a></li> + <li><a href="#addressing_preferences">Addressing</a></li> + <li><a href="#global_junk_settings">Junk Mail</a></li> + <li><a href="#tags">Tags</a></li> + <li><a href="#return_receipts_preferences">Return Receipts</a></li> + <li><a href="#character_encoding">Character Encoding</a></li> + <li><a href="#offline_and_disk_space_preferences">Offline & Disk Space + Preferences</a></li> + </ul> +</div> + +<h2 id="mail_and_newsgroups">Mail & Newsgroups Preferences - Mail & + Newsgroups</h2> + +<p>This section describes the main Mail & Newsgroups preferences. If you + are not already viewing the Mail & Newsgroups main preferences, follow + these steps:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences. You see the + Preferences dialog box.</li> + <li>Click the Mail & Newsgroups category.</li> +</ol> + +<ul> + <li><strong>Confirm when moving folders to the Trash</strong>: Choose to + allow Mail & Newsgroups to prompt you before deleting folders.</li> + <li class="win"><strong>Use &brandShortName; Mail as the default mail + application</strong>: Select &brandShortName; Mail & Newsgroups as the + default mail application for Windows and from within other applications + such as Microsoft Word. + + <p><strong>Note</strong>: Setting &brandShortName; Mail & Newsgroups as + the default mail application may disable another mail application. To + restore the other mail application as the default, deselect this + option.</p> + </li> + <li><strong>Remember the last selected message</strong>: Choose this option + if you want &brandShortName; to select the message you had selected last + before leaving a folder when you reenter a folder.</li> + <li><strong>Preserve threading when sorting messages</strong>: Select this + option if you want &brandShortName; to preserve the threaded message + grouping <a href="#sorting_and_threading_messages">when sorting + messages</a>. If it is not selected, &brandShortName; automatically + displays the messages unthreaded when you sort them by clicking on the + column headers.</li> + <li><strong>When Mail launches, show the Start Page in the message + area</strong>: Select this to enable the Start Page. The Start Page + appears in the message area when you first open &brandShortName; Mail & + Newsgroups. This page is the default page, but you can enter a different + web page or URL of your choice. To disable the Start Page, deselect this + option. Click Restore Default to return to the original page provided by + &brandShortName;.</li> +</ul> + +<p>[<a href="#mail_and_newsgroup_preferences">Return to beginning of + section</a>]</p> + +<h2 id="message_display">Mail & Newsgroups Preferences - Message + Display</h2> + +<p>Message Display preferences allow you to choose how messages are + displayed (for example, font style and color) in all accounts. If you are not + already viewing the Message Display settings, follow these steps:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences. You see the + Preferences dialog box.</li> + <li>Under the Mail & Newsgroups category, click Message Display. (If no + subcategories are visible, double-click Mail & Newsgroups to expand + the list.)</li> +</ol> + +<ul> + <li><strong>When opening messages, display them in</strong>: Here you can + choose if you want to reuse a message window for the next mail or if you + want to open a new one for each.</li> + <li><strong>Block images and other content from remote sources</strong>: + Select this checkbox if you do not want to display remote images and other + content in received messages, except from senders in your address books + whom you have allowed. (This checkbox is selected by default.)</li> + <li><strong>Wait [__] seconds before marking a message as read</strong>: + Choose this option if you do not want a message to be marked as read when + you are only taking a brief look at it. Enter the number of seconds you + want a message to be displayed before it gets marked as read automatically. + + <p><strong>Tip</strong>: If you do not want Mail & Newsgroups to mark + your messages as read automatically at all, you can select this option + and enter a very large number of seconds.</p> + </li> + <li><strong>Plain Text Messages</strong>: Select the font you prefer for + viewing plain-text messages: fixed width or variable width. Choosing a font + style, size, and color for quoted plain-text messages can help you more + easily distinguish quoted text (usually a message that's been + forwarded to you or by you). + <ul> + <li><strong>Wrap text to fit window width</strong>: Select this so that + incoming messages are word-wrapped to fit the width of your Mail + window.</li> + <li><strong>Display emoticons as graphics</strong>: Select this so that + when you receive messages that contain emoticons (also called smiley + faces) Mail & Newsgroups can convert them to graphics, for example: + <table border="1"> + <tr align="center"> + <td><strong>This</strong>:</td> + <td><strong>Converts to</strong>:</td> + </tr> + <tr align="center"> + <td>:-)</td> + <td><img src="images/smile.png" alt=""/></td> + </tr> + <tr align="center"> + <td>:)</td> + <td><img src="images/smile.png" alt=""/></td> + </tr> + <tr align="center"> + <td>:-(</td> + <td><img src="images/frown.png" alt=""/></td> + </tr> + <tr align="center"> + <td>:(</td> + <td><img src="images/frown.png" alt=""/></td> + </tr> + <tr align="center"> + <td>;-)</td> + <td><img src="images/wink.png" alt=""/></td> + </tr> + <tr align="center"> + <td>;-p</td> + <td><img src="images/sick.png" alt=""/></td> + </tr> + </table> + </li> + </ul> + </li> +</ul> + +<p>[<a href="#mail_and_newsgroup_preferences">Return to beginning of + section</a>]</p> + +<h2 id="notifications">Mail & Newsgroups Preferences - Notifications</h2> + +<p>Notification preferences allow you to select different methods for informing + you on arrival of a new message. So you don't have to always look in the + folders.</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click Notifications. (If no + subcategories are visible, double-click Mail & Newsgroups to expand + the list.)</li> +</ol> + +<ul> + <li class="win"><strong>Show an alert</strong>: Select this if you want + &brandShortName; Mail & Newsgroups to display a sliding alert above + your system tray in the lower right corner of your screen when new + messages arrive. The sliding alert only appears once when new messages + arrive, and won't appear again until you bring the Mail & + Newsgroups window to the front. + <table> + <tr> + <td colspan="2"><img src="images/mail_newmail_alert.png" alt=""/></td> + </tr> + <tr> + <td style="width: 20px;"></td> + <td><strong>Sliding new mail alert</strong></td> + </tr> + </table> + + <p>When the alert appears, clicking the link displayed in the alert will + take you to the first folder that has new mail. + </p> + + <p>The new message alert will continue to work even after you close the + Mail window (as long as another &brandShortName; application is running). + </p> + </li> + + <li class="win"><strong>Show a tray icon</strong>: Select this if you want + &brandShortName; Mail & Newsgroups to display an icon in your system + tray (which is usually found in the lower right corner of your screen) when + new messages arrive. This icon will stay in the system tray until you have + visited one of your folders with new mail or checked for new messages + manually. + <p style="text-indent: 20px"><img src="images/mail_newmail_trayicon.png" + alt=""/> <strong>New mail tray icon</strong></p> + <p>When the icon appears, double-clicking it will open the &brandShortName; + Mail & Newsgroups main window.</p> + </li> + + <li class="mac"><strong>Animate the Dock icon</strong>: Select this if you + want Mail & Newsgroups to bounce the &brandShortName; Dock icon when + new messages arrive.</li> + <li><strong>Play a sound</strong>: Select this if you want &brandShortName; + Mail & Newsgroups to play a sound when new messages arrive. You can + choose between the default system sound and a custom sound in WAV format. + If you choose the latter, use the Browse button to select the sound file in + the file locator. Click on the Preview button to listen to the chosen sound + file. + + <p>Once &brandShortName; Mail has been started, the new messages sound will + continue to work even after you close the Mail window (as long as another + &brandShortName; application is running).</p> + + <p class="win">If no &brandShortName; applications are running, Quick + Launch must be enabled in order to play a sound when new messages + arrive.</p> + + <p class="win">If any &brandShortName; application is running, then Quick + Launch does not need to be enabled in order to play a sound when new + messages arrive. For information on using Quick Launch, see + <a href="nav_help.xhtml#using_quick_launch">Using Quick Launch</a>.</p> + </li> +</ul> + +<p>[<a href="#mail_and_newsgroup_preferences">Return to beginning of + section</a>]</p> + +<h2 id="composition">Mail & Newsgroups Preferences - Composition</h2> + +<p>Composition preferences affect how you create messages (for example, + forwarding options and address autocompletion) in all accounts. If you are + not already viewing the Composition settings, follow these steps:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click Composition. (If no + subcategories are visible, double-click Mail & Newsgroups to expand + the list.)</li> +</ol> + +<ul> + <li><strong>Forward Messages</strong>: Choose how you want forwarded + message text to appear: as an attachment or inline (in the body of your + message).</li> + <li><strong>Quote attachments viewed inline in replies</strong>: If this + option is checked, then attachments (such as images, text, or messages) + viewed inline are included in the quote when replying to an email.</li> + <li><strong>Automatically save the message every [__] minutes</strong>: + Choose this option if you want Mail & Newsgroups to save the message + you are currently composing automatically at the given interval. After a + computer crash or program failure you can find the latest saved version of + the message in your Drafts folder.</li> + <li><strong>Confirm when using keyboard shortcut to send message</strong>: + Check this option if want to be asked if you're sure to be ready to + send the message when you're pressing Ctrl+Return in message editor. + This may help you avoid accidentally sending the message if you enter the + keyboard shortcut by mistake when composing a message.</li> + <li><strong>Wrap plain text messages at [__] characters</strong>: Enter a + number to set the right margin for text in the message area.</li> + <li><strong>Check spelling before sending</strong>: Select this option to + have Mail & Newsgroups always check the spelling of your message before + you send it.</li> + <li><strong>Check spelling as you type</strong>: Select this option to have + Mail & Newsgroups always check the spelling of your message as you type + it.</li> + <li><strong>Language</strong>: Use the drop-down list to select the language + you want to use to check the spelling in your messages or to download more + dictionaries.</li> + <li><strong>Defaults for HTML Messages</strong>: Here you can define what the + defaults are for font, size, text and background color if you choose to + send mails in HTML format.</li> +</ul> + +<p>[<a href="#mail_and_newsgroup_preferences">Return to beginning of + section</a>]</p> + +<h2 id="send_format">Mail & Newsgroups Preferences - Send Format</h2> + +<p>Send Format preferences allow you to specify how you want to format your + outgoing messages. If you are not already viewing the Send Format settings, + follow these steps:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences. You see the + Preferences dialog box.</li> + <li>Under the Mail & Newsgroups category, click Send Format. (If no + subcategories are visible, double-click Mail & Newsgroups to expand + the list.)</li> +</ol> + +<ul> + <li><strong>Ask me what to do</strong>: This option requires Mail & + Newsgroups to prompt you to choose a format before you send the + message.</li> + <li><strong>Convert the message to plain text</strong>: This option may + cause your message to lose formatting such as bold text.</li> + <li><strong>Send the message in HTML anyway</strong>: If you select this + option, keep in mind that some mail programs may have trouble displaying + the message.</li> + <li><strong>Send the message in both plain text and HTML</strong>: This + option uses more disk space. + + <p>You can always override these preferences for an individual message by + using the Options menu in the Mail Compose window.</p> + </li> + <li><strong>HTML and Plain Text Domains</strong>: Use the Add button to add + the domain names that you typically send mail to, if you know which domains + can display HTML-formatted mail messages, and which domains can only + display plain text.</li> +</ul> + +<p>For example, if you typically send mail to multiple recipients that have the + same domain name (for example, your colleagues all have email addresses that + end in <q>netscape.net</q>), and you know that this domain name is capable of + displaying HTML messages, then you can add the netscape.net domain to the + list of HTML Domains so that Mail & Newsgroups will automatically send + messages in HTML format to these recipients.</p> + +<p>Similarly, if you typically send mail to recipients at a domain that you + know can only receive Plain Text messages, you can add that domain name to + the list of Plain Text domains, so that Mail & Newsgroups automatically + sends messages to that domain in plain-text format.</p> + +<p><strong>Note</strong>: If you regularly compose HTML (formatted) mail + messages, keep in mind that sometimes not all recipients use mail programs + that can display HTML formatting properly. Send Format preferences allow you + to specify how you want to format messages that go to recipients who cannot + display HTML-formatted mail. You can convert messages to plain text, format + them only as HTML, or format them as both HTML and plain text. These + preferences apply to all your mail accounts, but only to mail messages and + not to newsgroup messages.</p> + +<p>Whenever you add a person or address card to your address book, you can + specify whether that addressee can receive HTML-formatted messages. However, + when this information is unknown, you can set Send Format preferences for how + Mail & Newsgroups formats these messages.</p> + +<p>[<a href="#mail_and_newsgroup_preferences">Return to beginning of + section</a>]</p> + +<h2 id="addressing_preferences">Mail & Newsgroups Preferences - + Addressing</h2> + +<p>Addressing preferences allow you to control the settings for + &brandShortName; Mail & Newsgroups address books (for example, email + address collection and address autocompletion). If you are not already + viewing the Addressing settings, follow these steps:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences. You see the + Preferences dialog box.</li> + <li>Under the Mail & Newsgroups category, select Addressing. (If no + subcategories are visible, double-click Mail & Newsgroups to expand + the list.)</li> +</ol> + +<ul> + <li><strong>Email Address Collection</strong>: Select this if you want Mail + & Newsgroups to automatically collect recipients' email addresses. + Use the drop-down list to choose between having the addresses added to your + Collected Addresses or your Personal Address Book.</li> + <li id="address_autocompletion"><strong>Address Autocompletion</strong>: + Address autocompletion allows you to quickly address mail without having to + search for names or type names completely. Select from which location Mail + & Newsgroups will search for matching addresses: <q>Local Address + Books</q> (Personal Address Book, Collected Addresses, or any other local + address book) or <q>Directory Server</q> (an available LDAP directory + server) or both. If you want Mail & Newsgroups to highlight addresses + that do not autocomplete, then select that option. + + <p><strong>Note</strong>: If while addressing mail, multiple email address + matches are found, Mail & Newsgroups displays a list of all possible + choices.</p> + + <p>If you select Directory Server, choose a directory server from the list. + A directory server lets you look up addresses that are not stored in one + of your local address books. The directory you select will also be + searched for matching certificates when you attempt to send an encrypted + message to one or more recipients for whom you don't have + certificates on file.</p> + + <p>See <a href="#adding_and_removing_ldap_directories">Adding and Removing + LDAP Directories</a> for information on setting LDAP directory server + settings.</p> + + <p><strong>Note</strong>: Directory server settings you enter from the + Preferences dialog box apply to all your mail accounts. You can override + these settings for individual accounts by specifying different LDAP + directory servers or server settings using the Addressing settings for an + account in the Mail & Newsgroups Account Settings dialog box. To set + different addressing options for a specific account, open the Edit menu + and choose Mail & Newsgroups Account Settings.</p> + </li> +</ul> + +<p>[<a href="#mail_and_newsgroup_preferences">Return to beginning of + section</a>]</p> + +<h2 id="global_junk_settings">Mail & Newsgroups Preferences - + Junk Mail</h2> + +<p>This section describes how to use the Junk Mail preferences panel. If + you are not currently viewing the Junk Mail panel, follow these steps:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, select Junk Mail. (If no + subcategories are visible, double-click Mail & Newsgroups to expand the + list.)</li> +</ol> + +<ul> + <li><strong>When I manually mark messages as junk</strong>: Choose this to + set what you want &brandShortName; to do when you manually mark messages + as Junk. + <ul> + <li><strong>Move them to the account's <q>Junk</q> folder</strong>: + Choose this to move manually-marked Junk messages to the Junk folder. + </li> + <li><strong>Delete them</strong>: Choose this to move manually-marked + Junk messages to the trash folder.</li> + </ul> + </li> + <li><strong>Mark messages determined to be junk as read</strong>: Select this + option to mark junk messages as read, so they will not show up as new.</li> + <li><strong>Enable junk filter logging</strong>: Select this option to allow + logging the history of Junk mail detections. Click the <strong>Show log + </strong> button to open a dialog showing this log.</li> + <li><strong>Reset training data</strong>: Click this button to clear the + training data of the adaptive junk filter. Since this will effectively + destroy your personal junk profile, you will be asked for confirmation. + </li> +</ul> + +<p>[<a href="#mail_and_newsgroup_preferences">Return to beginning of + section</a>]</p> + + +<h2 id="tags">Mail & Newsgroups Preferences - Tags</h2> + +<p>This section describes how to use the Tags preferences panel. You use the + Tags preferences to define the tag text, colors and order for message tags. + If you are not currently viewing the panel, follow these steps:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, select Tags. (If no options + are visible, double-click the Mail & Newsgroups category to expand the + list.)</li> +</ol> + +<ul> + <li><strong>Customize Tags</strong>: Specifies the tag text and the color + for each tag. You can edit or replace the default tag text with your + own text (up to 32 characters). To change the tag color, click the color + chip next to that tag and select a new color. Use the Move Up and Move Down + buttons to order your tags by descending importance. Messages with + multiple tags will be colored according to their most important tag.</li> + <li><strong>Restore Defaults</strong>: Removes all customized tags and + restores just the default tags' text and colors.</li> +</ul> + +<p>[<a href="#mail_and_newsgroup_preferences">Return to beginning of + section</a>]</p> + +<h2 id="return_receipts_preferences">Mail & Newsgroups Preferences - Return + Receipts</h2> + +<p>This section describes how to use the Return Receipts preferences panel. If + you are not currently viewing the Return Receipts panel, follow these + steps:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, select Return Receipts. (If no + subcategories are visible, double-click Mail & Newsgroups to expand the + list.)</li> +</ol> + +<p>You use the Return Receipts preferences to define return receipt settings + for outgoing messages from all your mail accounts. You also use the Return + Receipt preferences to specify how to manage requests you receive for return + receipts.</p> + +<ul> + <li><strong>When sending messages, always request a return receipt</strong>: + Enables automatic return receipt requests for all outgoing messages in all + your mail accounts.</li> + <li><strong>Leave it in my Inbox</strong>: Return receipt confirmation + messages are delivered to your Inbox. + + <p><strong>Tip</strong>: Choose this option if you want to use a filter + that automatically moves return receipt confirmation messages to a folder + you specify. For information on creating and using filters, see + <a href="#creating_message_filters">Creating Message Filters</a>.</p> + </li> + <li><strong>Move it to my Sent Mail folder</strong>: Incoming return receipt + confirmation messages are moved to your Sent mail folder.</li> + <li><strong>Never send a return receipt</strong>: Choose this option if you + do not want to send a return receipt in response to requests for return + receipts from others.</li> + <li><strong>Allow return receipts for some messages</strong>: Choose how you + want to respond to requests you receive for return receipts.</li> +</ul> + +<p>To override these global preferences for individual accounts, see + <a href="#return_receipts">Mail & Newsgroups Account Settings - Return + Receipts</a>.</p> + +<p>[<a href="#mail_and_newsgroup_preferences">Return to beginning of + section</a>]</p> + +<h2 id="character_encoding">Mail & Newsgroups Preferences - Character + Encoding</h2> + +<p>Character encoding preferences allow you to choose how messages are encoded + when being displayed or created in all accounts. If you are not already + viewing the Character Encoding settings, follow these steps:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences. You see the + Preferences dialog box.</li> + <li>Under the Mail & Newsgroups category, click Character Encoding. (If + no subcategories are visible, double-click Mail & Newsgroups to expand + the list.)</li> +</ol> + +<ul> + <li><strong>Default Character Encoding</strong>: Click this drop-down list to + select the character encoding you want Mail & Newsgroups to use as the + default for incoming mail and newsgroup messages. This is recommended if + it's likely you might receive messages in which the character encoding + (MIME charset) is not indicated, such as when reading messages in + international newsgroups.</li> + <li><strong>Always use this default character encoding when messages are + displayed</strong>: Select this to apply the default character encoding to + all messages. + + <p><strong>Tip</strong>: You can later view or change the character + encoding for a specific folder. In the Mail window, select a folder from + the list of Mail folders. Open the View menu, and choose Character + Encoding.</p> + </li> + <li><strong>For messages that contain 8-bit characters, use 'quoted + printable' MIME encoding</strong>: Choose to have Mail & + Newsgroups use <q>quoted printable</q> MIME encoding when sending regular + messages that use an 8-bit character encoding (for example, Latin + ISO-8859-3).</li> + <li><strong>Default Character Encoding</strong>: Select the character + encoding you want Mail & Newsgroups to use as the default for outgoing + mail and newsgroup messages. Note that this character encoding is + <strong>not</strong> used when replying to a message. Instead, the + character encoding of the message being replied to is used by default. + Choose <strong>Always use this default character encoding in + replies</strong> to use the default character encoding for outgoing + messages even when replying.</li> +</ul> + +<p>[<a href="#mail_and_newsgroup_preferences">Return to beginning of + section</a>]</p> + +<h2 id="offline_and_disk_space_preferences">Mail & Newsgroups Preferences - + Offline & Disk Space</h2> + +<p>This section describes how to use the Offline & Disk Space preferences + panel. If you are not currently viewing the panel, follow these steps:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, select Offline & Disk + Space. (If no subcategories are visible, double-click Mail & + Newsgroups to expand the list.).</li> +</ol> + +<p>The Offline & Disk Space preferences allow you to set preferences for + working offline, going online, and disk space.</p> + +<ul> + <li><strong>Offline</strong>: Select how you want Mail & Newsgroups to + handle messages when going online or offline.</li> + <li><strong>Disk Space</strong>: Select this to conserve disk space by + automatically compacting message folders when it will save the amount + of disk space you enter.</li> +</ul> + +<p>See <a href="#working_offline">Working Offline</a> for information on + working offline.</p> + +<p>[<a href="#mail_and_newsgroup_preferences">Return to beginning of + section</a>]</p> + +<p>©right.string;</p> + +</body> +</html> |