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+<?xml version="1.0" encoding="UTF-8"?>
+<!-- This Source Code Form is subject to the terms of the Mozilla Public
+ - License, v. 2.0. If a copy of the MPL was not distributed with this
+ - file, You can obtain one at http://mozilla.org/MPL/2.0/. -->
+
+
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN"
+ "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd"[
+ <!ENTITY % brandDTD SYSTEM "chrome://branding/locale/brand.dtd" >
+ %brandDTD;
+]>
+
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+<title>Using &brandShortName; Mail</title>
+<link rel="stylesheet" href="helpFileLayout.css" type="text/css"/>
+<link rel="stylesheet" href="chrome://communicator/skin/smileys.css"
+ type="text/css"/>
+</head>
+<body>
+<h1 id="reading_messages">Reading Messages</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#getting_new_messages">Getting New Messages</a></li>
+ <li><a href="#choosing_how_you_view_the_mail_window">Choosing How You View
+ the Mail Window</a></li>
+ <li><a href="#sorting_and_threading_messages">Sorting and Threading
+ Messages</a></li>
+ <li><a href="#saving_and_printing_messages">Saving and Printing
+ Messages</a></li>
+ <li><a href="#controlling_images_scripts_and_plugins">Controlling Images,
+ Scripts, and Plugins</a></li>
+ </ul>
+</div>
+
+<h2 id="getting_new_messages">Getting New Messages</h2>
+
+<p>For an IMAP account, you can retrieve new messages automatically and display
+ them in the Inbox by opening Mail &amp; Newsgroups and selecting the Inbox
+ for the IMAP account.</p>
+
+<p>For a POP account, you must select the Inbox and click Get Msgs to retrieve
+ your messages. By default, messages from your POP account are downloaded in
+ full and deleted from the POP server when you retrieve them. You can
+ <a href="mailnews_account_settings.xhtml#pop_server_settings">change your POP
+ server settings</a> to retrieve just the headers and/or store a copy of
+ messages on the server in addition to downloading them to your computer.</p>
+
+<p>For news accounts, expanding the account newsgroups list will automatically
+ check for new items, as it will by just selecting one of the newsgroups.
+ While reading a newsgroup, you can force checking for new items by clicking
+ Get Msgs.</p>
+
+<p>For blogs &amp; feeds accounts, the first time you expand the account, it
+ will be checked for new items. Besides that, you can force checking for new
+ items at any time by clicking Get Msgs.</p>
+
+<p>You can also set up Mail &amp; Newsgroups to get new messages at startup and
+ to check for new messages at timed intervals.</p>
+
+<table>
+ <tr>
+ <td colspan="2"><img src="images/task_mail.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td style="width: 20px;"></td>
+ <td><strong>Mail &amp; Newsgroups icon</strong></td>
+ </tr>
+</table>
+
+<p>The Mail &amp; Newsgroups icon on the status bar displays a green arrow to
+ notify you when new messages have arrived.</p>
+
+<table>
+ <tr>
+ <td colspan="2"><img src="images/task_newmail.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td style="width: 20px;"></td>
+ <td><strong>New mail notification</strong></td>
+ </tr>
+</table>
+
+<p>To set up a mail account to automatically check for new messages, begin from
+ the Mail window:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>If you have multiple accounts, select an account and click the Server
+ Settings category for that account.</li>
+ <li>Select one or both of the following options in the Server Settings
+ section:
+ <ul>
+ <li><strong>Check for new mail at startup</strong>: Select this checkbox
+ if you want to check this account automatically for new messages
+ whenever you start Mail &amp; Newsgroups. For POP accounts, Mail &amp;
+ Newsgroups checks for new mail, but doesn&apos;t download new messages
+ until you click Get Msgs or unless you choose <q>Automatically download
+ any new messages</q>.</li>
+ <li><strong>Check for new messages every [__] minutes</strong>: Select
+ this checkbox if you want to specify the number of minutes between mail
+ checks. You can also check for new messages at any time by clicking Get
+ Msgs in the Mail window.</li>
+ </ul>
+ </li>
+ <li>Click OK. Your settings take effect the next time you start
+ &brandShortName; Mail &amp; Newsgroups.</li>
+</ol>
+
+<p>To set up &brandShortName; Mail &amp; Newsgroups to play a sound or display
+ an alert when new mail arrives, see <a
+ href="mailnews_preferences.xhtml#notifications">Mail &amp; Newsgroups
+ Preferences - Notifications</a>.</p>
+
+<p>You can always retrieve messages manually at any time. To get new messages
+ for the selected account or newsgroup, do one of the following:</p>
+
+<ul>
+ <li>Click Get Msgs on the Mail toolbar.</li>
+ <li>Open the File menu (in the Mail window) and choose Get New Messages.</li>
+</ul>
+
+<p>To get new messages for all your mail accounts, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Click the triangle on the Get Msgs button in the Mail toolbar.</li>
+ <li>Choose Get All New Messages. &brandShortName; Mail &amp; Newsgroups
+ retrieves new messages for all your mail accounts.
+
+ <p>If you are not currently logged into one of your mail accounts, Mail
+ &amp; Newsgroups first prompts you to enter your user name and password
+ before retrieving new messages for that account. (If you have already
+ stored your user name and password using the Password Manager, Mail &amp;
+ Newsgroups doesn&apos;t prompt you for this information.)</p>
+ </li>
+</ol>
+
+<p><strong>Note</strong>: You can also open the File menu (in the Mail window)
+ and choose <q>Get New Messages for</q>.</p>
+
+<p>To get new messages for a specific mail account, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Click the triangle on the Get Msgs button on the Mail toolbar.</li>
+ <li>Choose the account for which you want to retrieve mail.</li>
+</ol>
+
+<p><strong>Note</strong>: Mail &amp; Newsgroups prompts you for your password
+ the first time you retrieve messages for an account. You can choose to have
+ Mail &amp; Newsgroups store your password in the Password Manager at that
+ time.</p>
+
+<p>Password Manager can save all your user names and passwords on your own
+ computer and enter them for you automatically. For more information, see
+ <a href="using_priv_help.xhtml#using_the_password_manager">Using the Password
+ Manager</a>.</p>
+
+<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
+
+<h2 id="choosing_how_you_view_the_mail_window">Choosing How You View the Mail
+ Window</h2>
+
+<p>You can customize the layout of the Mail window (the window you see when you
+ choose Mail &amp; Newsgroups from the Window menu):</p>
+
+<ul>
+ <li>Open the View menu and choose Show/Hide to show or hide the Mail toolbar,
+ search bar, or the status bar.</li>
+ <li>Open the View menu and choose Layout to select the type of three-pane
+ window layout to use.</li>
+ <li>Expand and collapse any pane to switch between a three-pane or two-pane
+ view.</li>
+</ul>
+
+<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
+
+<h2 id="sorting_and_threading_messages">Sorting and Threading Messages</h2>
+
+<p>To sort messages by categories such as subject, sender, date, or priority,
+ begin from the Mail window:</p>
+
+<ul>
+ <li>Click the appropriate column heading in the message list window. Or, open
+ the View menu, choose Sort by, and then select the column you want to sort
+ by.</li>
+</ul>
+
+<p>To reorder column headings, begin from the Mail window:</p>
+
+<ul>
+ <li>Click and drag a column heading to the left or right to reposition the
+ column.</li>
+</ul>
+
+<p>To change which columns are displayed, begin from the Mail window:</p>
+
+<ul>
+ <li>Click the Show/Hide Columns icon <img src="images/columns.png" alt=""/>
+ and select the column to be added/removed from the list.</li>
+</ul>
+
+<p>To group messages by threading (subject), so each message is grouped with
+ all its responses:</p>
+
+<ul>
+ <li>Click the thread button to the left of the Subject, Sender, and Date
+ column headings. Or, open the View menu, choose Sort by, and then select
+ Threaded.</li>
+</ul>
+
+<table>
+ <tr>
+ <td colspan="2"><img src="images/threadbutton.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td style="width: 20px;"></td>
+ <td><strong>Thread button</strong></td>
+ </tr>
+</table>
+
+<p><strong>Tip</strong>: The thread button automatically sorts the threads by
+ the age of their parent messages. If you want to use another sort criterion
+ for the threads, open the View menu and select the desired option from the
+ Sort by submenu.</p>
+
+<p><strong>Tip</strong>: Select <q>Preserve threading when sorting messages</q>
+ in the <a href="mailnews_preferences.xhtml#mail_and_newsgroups">Mail &amp;
+ Newsgroups Preferences</a> if you want &brandShortName; to preserve the
+ threaded message grouping when sorting messages with column header clicks. The
+ thread button just toggles between threaded and unthreaded message grouping in
+ this mode. If <q>Preserve threading when sorting messages</q> is not selected,
+ &brandShortName; automatically displays the messages unthreaded when you sort
+ them by clicking on a column header.</p>
+
+<p><strong>Tip</strong>: To help you identify unread messages in a collapsed
+ thread where you&apos;ve read the parent message, &brandShortName; Mail &amp;
+ Newsgroups underlines the parent message.</p>
+
+<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
+
+<h2 id="saving_and_printing_messages">Saving and Printing Messages</h2>
+
+<p>To save a mail message as a plain-text, HTML, or Outlook Express file:</p>
+
+<ol>
+ <li>In the Mail window, select the message.</li>
+ <li>Open the File menu and choose Save As, and then choose File.</li>
+ <li>For <q>Save as type</q>, choose a file type (HTML, Text, or Mail file).
+ Choose Mail file if you want to save the message so it can be opened by
+ Microsoft Outlook or Outlook Express.</li>
+ <li>Change the filename&apos;s extension to end in .html, .txt, or .eml,
+ depending on the file type you chose in step 3.</li>
+ <li>Choose a destination for the file and click Save.</li>
+</ol>
+
+<p>To print a selected message:</p>
+
+<ul>
+ <li>Click Print.</li>
+</ul>
+
+<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
+
+<h2 id="controlling_images_scripts_and_plugins">Controlling Images, Scripts,
+ and Plugins</h2>
+
+<p>By default, images and other content, that is hosted remotely, will not
+ display in messages you receive, except from senders in your address books
+ whom you have allowed. To change these settings:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Mail &amp; Newsgroups category, click Message Display. (If
+ no subcategories are visible, double-click Mail &amp; Newsgroups to
+ expand the list.)</li>
+ <li>Uncheck <q>Block images and other content from remote sources</q>.</li>
+ <li>Click OK to have your change take effect.</li>
+</ol>
+
+<p><strong>Note</strong>: See <q>Allow remote images in HTML mail</q> in <a
+ href="mailnews_addressbooks.xhtml#creating_a_new_address_book_card">Creating
+ a New Address Book Card</a> for details of how to change which senders can
+ show remote content.</p>
+
+<p>By default, plugins are not enabled for mail messages you receive. To change
+ this setting:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Advanced category, click Scripts &amp; Plugins. (If no
+ subcategories are visible, double-click Advanced to expand the
+ list.)
+ <ul>
+ <li>Under <q>Enable Plugins for</q>, check <q>Mail &amp; Newsgroups</q>
+ to enable plugins.</li>
+ </ul>
+ </li>
+ <li>Click OK to have your changes take effect.</li>
+</ol>
+
+<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
+
+<h1 id="sending_messages">Sending Messages</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#composing_mail_and_newsgroup_messages">Composing Mail and
+ Newsgroup Messages</a></li>
+ <li><a href="#using_the_message_composition_window">Using the Message
+ Composition Window</a></li>
+ <li><a href="#addressing_a_message">Addressing a Message</a></li>
+ <li><a href="#selecting_message_sending_options">Selecting Message
+ Sending Options</a></li>
+ <li><a href="#replying_to_a_message">Replying to a Message</a></li>
+ <li><a href="#forwarding_a_message">Forwarding a Message</a></li>
+ <li><a href="#confirming_that_your_message_was_opened">Confirming That Your
+ Message Was Opened</a></li>
+ <li><a href="#saving_and_editing_a_message_draft">Saving and Editing a
+ Message Draft</a></li>
+ <li><a href="#creating_and_using_templates">Creating and Using
+ Templates</a></li>
+ </ul>
+</div>
+
+<h2 id="composing_mail_and_newsgroup_messages">Composing Mail and Newsgroup
+ Messages</h2>
+
+<p>You can address, compose, reply to, or send a new message by doing one of
+ the following:</p>
+
+<ul>
+ <li>In any &brandShortName; window, open the File menu and choose New, then
+ Message.</li>
+ <li>Click Compose on the Mail toolbar.</li>
+ <li>While displaying a message, click Reply, Forward, or Reply All on the
+ Mail toolbar.</li>
+ <li>From the Address Book window, select an address and click Compose on the
+ Address Book.</li>
+</ul>
+
+<p><strong>Tip</strong>: Use the Mail &amp; Newsgroups Account Settings -
+ <a href="mailnews_account_settings.xhtml#addressing">Composition &amp;
+ Addressing</a> dialog box to specify the HTML text editor to use for
+ composing messages sent from this account. (You can specify a different
+ editor for each of your accounts.) See
+ <a href="mailnews_getting_started.xhtml#changing_the_settings_for_an_account">Changing
+ the Settings for an Account</a> for more information.</p>
+
+<p><strong>Note</strong>: It is generally not possible to compose messages for
+ them to be published in blogs &amp; news feeds accounts. If you want to
+ publish posts in a blog (and you have the appropiate rights to do it), you
+ will need to use the mechanisms provided by the specific blog system. In some
+ cases, this can even include sending a mail message to a specific address.</p>
+
+<p>Composing messages in HTML format allows you to use different fonts, text
+ styles (such as bold or italic) and text colors, tables, numbered or bulleted
+ lists, and pictures in your messages. However, some recipients may only be
+ able to read messages composed in plain text format. If you want to use the
+ plain-text editor occasionally, you can hold down the Shift key while
+ clicking the Compose or the Reply button to use the plain-text editor on an
+ as-needed basis.</p>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="using_the_message_composition_window">Using the Message Composition
+ Window</h2>
+
+<p>Use the Compose window to address, compose, and send mail and newsgroup
+ messages. First specify whether you want to compose messages in plain text or
+ HTML by default in the <a
+ href="mailnews_account_settings.xhtml#addressing">Composition &amp;
+ Addressing</a> Preferences panel (open the Edit menu and choose Mail &amp;
+ Newsgroups Account Settings).</p>
+
+<p>To view the Compose window, click the Compose button on the Mail
+ toolbar.</p>
+
+<p>The Compose window contains the following:</p>
+
+<ul>
+ <li>Mail Toolbar
+
+ <p>You can click the following buttons:</p>
+ <ul>
+ <li><strong>Send</strong>: To send a completed message.</li>
+ <li><strong>Address</strong>: To search for names in your address
+ books.</li>
+ <li><strong>Attach</strong>: To attach a file to a message. See
+ <a href="#using_attachments">Using Attachments</a> for more
+ information.</li>
+ <li><strong>Spell</strong>: To check the spelling of your message
+ text.</li>
+ <li><strong>Security</strong>: To display information about whether
+ your message will be sent encrypted or digitally signed (or
+ both).</li>
+ <li><strong>Save</strong>: To save the message as a draft.</li>
+ </ul>
+ </li>
+ <li>Addressing area: Where you enter the email addresses of recipients.</li>
+ <li>Attachments area: When you attach files to a message (by clicking in this
+ area or by clicking the Attach button), the filenames will be listed in the
+ Attachments area to the right of the Addressing area.</li>
+ <li>Message body area: Where you type the contents of your message.</li>
+</ul>
+
+<p>If you&apos;ve chosen to compose messages using the HTML editor, you see an
+ additional toolbar with text formatting buttons similar to those in
+ &brandShortName; Composer.</p>
+
+<p>For help using the HTML editor, see
+ <a href="composer_help.xhtml#formatting_your_web_pages">Formatting Your Web
+ Pages</a>.</p>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="addressing_a_message">Addressing a Message</h2>
+
+<p>To address a mail message:</p>
+
+<ol>
+ <li>Type the name in the addressing area.
+
+ <p>If you have <a
+ href="mailnews_preferences.xhtml#address_autocompletion">address
+ autocompletion</a> enabled (it&apos;s enabled by default), type the first
+ few letters of the recipient&apos;s name and wait for Mail &amp;
+ Newsgroups to complete the address. (Or you can type part of the name and
+ immediately press <kbd class="mac">Return</kbd><kbd
+ class="noMac">Enter</kbd> to have Mail &amp; Newsgroups try to complete
+ the address.)</p>
+ </li>
+ <li>If multiple addresses are displayed, select an address and press
+ <kbd class="mac">Return</kbd><kbd class="noMac">Enter</kbd>.
+
+ <p><strong>Note</strong>: Use a comma to separate multiple addresses on the
+ same line. Do not use a comma to separate first or last names. For
+ example, multiple entries might be:</p>
+
+ <p><tt>user1@netscape.net,user2@netscape.net</tt></p>
+ </li>
+ <li>If you want this message to be sent from a different account, click the
+ <q>From</q> field to select the account you want. See
+ <a href="#changing_the_account_from_which_a_message_is_sent">Changing the
+ Account From Which a Message is Sent</a> for more information.</li>
+ <li>If necessary, click <q>To</q> to choose a different recipient type:
+ <ul>
+ <li><strong>To</strong>: For primary recipients of your message.</li>
+ <li><strong>Cc</strong>: For secondary recipients (carbon copy).</li>
+ <li><strong>Bcc</strong>: For secondary recipients not identified to the
+ other recipients, including those in the cc list (blind carbon
+ copy).</li>
+ <li><strong>Reply-To</strong>: For recipients to reply to a different
+ email address other than the one the message is sent from.</li>
+ <li><strong>Newsgroup</strong>: For posting to a newsgroup.</li>
+ <li><strong>Followup-To</strong>: For redirecting a newsgroup posting, so
+ that subsequent replies go directly to the redirected newsgroup instead
+ of the original newsgroup.</li>
+ </ul>
+ </li>
+</ol>
+
+<p><strong>Tip</strong>: You can quickly address a message by clicking the
+ email address contained in a message you&apos;re reading, and then selecting
+ Compose Mail To from the pop-up menu.</p>
+
+<p id="changing_the_account_from_which_a_message_is_sent"><strong>Changing the
+ Account From Which a Message is Sent</strong></p>
+
+<p>If you have multiple mail accounts, the account listed in the From field is
+ based on the account (or server) you selected when you choose to create a new
+ message. However, &brandShortName; Mail &amp; Newsgroups also allows you to
+ change the account a message is sent from while you&apos;re composing a
+ message. Click the From field to view a list of your accounts and then select
+ the account you want. A copy of the message is saved in the Sent folder of
+ the account where you sent the message from.</p>
+
+<p><strong>About Address Autocompletion</strong></p>
+
+<p>Address autocompletion allows you to address mail easily from the Compose
+ window without having to search for names or type complete names. Mail &amp;
+ Newsgroups automatically checks your address books and an
+ <a href="glossary.xhtml#ldap">LDAP</a> directory server (if available) and
+ completes the name if it finds a unique match. It also prevents mistakes by
+ showing all possible choices with additional information if it finds multiple
+ matches. Address autocompletion is enabled by default.</p>
+
+<p>If you don&apos;t want to use an address that Mail &amp; Newsgroups
+ provides, press Backspace or Delete to remove characters and then enter an
+ alternate address.</p>
+
+<p>To disable address autocompletion:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Mail &amp; Newsgroups category, click Addressing. (If no
+ subcategories are visible, double-click Mail &amp; Newsgroups to expand
+ the list).</li>
+ <li>In the Address Autocompletion section, deselect <q>Local Address
+ Books</q> and <q>Directory Server</q>.</li>
+ <li>Click OK.</li>
+</ol>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="selecting_message_sending_options">Selecting Message Sending
+ Options</h2>
+
+<p>While you&apos;re composing a message, you can select these additional
+ message sending options from the Options menu:</p>
+
+<ul>
+ <li><strong>Select Addresses</strong>: The Select Addresses option lets you
+ choose the recipient&apos;s email address from your Address Books or a
+ remote directory. To look up an address in an address book or directory,
+ enter the first few letters of the recipient&apos;s first or last name to
+ start the search. Select an address and then click To:, Cc:, or Bcc: to
+ address your message.</li>
+ <li><strong>Check Spelling</strong>: Checks the spelling of the message text
+ before you send it. You can also click Spell.</li>
+ <li><strong>Spellcheck As You Type</strong>: Choose this option to have the
+ spelling of the message text checked as you type.</li>
+ <li><strong>Quote Message</strong>: Choose this option to have the selection
+ of the message text shown as quoted text.</li>
+ <li><strong>Return Receipt</strong>: Choose this option to request a
+ confirmation message when the recipient displays (opens) the message. Keep
+ in mind that the recipient may choose not to send you a return receipt.
+ This option lets you enable or disable return receipt requests on a
+ per-message basis. To automatically request return receipts for all
+ messages you send, use the return receipts preferences. See
+ <a href="mailnews_preferences.xhtml#return_receipts_preferences">Mail &amp;
+ Newsgroups Preferences - Return Receipts</a> for more information.</li>
+ <li><strong>Format</strong>: Send the message as plain text, or HTML
+ (formatted), or both. If you choose <q>Auto-Detect</q>, Mail &amp;
+ Newsgroups prompts you for the format to use if it&apos;s unknown whether
+ the recipient&apos;s mail program can display an HTML message. The format
+ you choose here overrides the send format you specified using the
+ Preferences command on the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu.</li>
+ <li><strong>Priority</strong>: Choose a priority to indicate whether the
+ message has lowest, low, normal, high, or highest priority.</li>
+ <li><strong>Character Encoding</strong>: Choose a character encoding used for
+ this message.</li>
+ <li><strong>Send a Copy To</strong>: Choose this if you want to file an
+ additional copy of the sent message in a different folder than your default
+ Sent folder. Then select the folder you want.</li>
+ <li><strong>Security</strong>: Choose this to change the default security
+ options for this message.</li>
+</ul>
+
+<p>An additional message formatting option is available from the Edit menu:</p>
+
+<ul>
+ <li><strong>Rewrap</strong>: If you are composing a message using the
+ plain-text editor, you can use the Rewrap command to rewrap long lines of
+ quoted text to fit the Compose window. This command rewraps selected quoted
+ text to the number of characters specified by the
+ <a href="mailnews_preferences.xhtml#composition">Composition</a>
+ preferences. This command is primarily useful when you are replying to a
+ message where the original message is quoted in your reply, and the original
+ message contains long lines.
+
+ <p>You use the Mail &amp; Newsgroups Account Settings command on the Edit
+ menu to specify that you want to use the plain-text editor for composing
+ messages. Select the Composition &amp; Addressing panel of the account
+ and uncheck <q>Compose messages in HTML format</q> to use the plain-text
+ editor for all messages. If you only want to use the plain-text editor
+ occasionally, you can hold down the Shift key while clicking the Compose
+ or the Reply button to use the plain-text editor on an as-needed
+ basis.</p>
+ </li>
+</ul>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="replying_to_a_message">Replying to a Message</h2>
+
+<p>To reply to a mail message:</p>
+
+<ul>
+ <li>Select the message.</li>
+ <li>Click Reply to respond to the sender alone.</li>
+ <li>Click Reply All to respond to all addressees in the message.</li>
+</ul>
+
+<p>To include the original message each time you reply to any message, and to
+ specify how to place the original message in the reply:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings.
+ You see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>If you have multiple accounts, select an account and click the
+ <a href="mailnews_account_settings.xhtml#addressing">Composition &amp;
+ Addressing</a> category for that account.</li>
+ <li>Select <q>Automatically quote the original message when
+ replying</q>.</li>
+ <li>Specify where in the message to place your reply. <q>Start my reply below
+ the quote</q> is the default.</li>
+ <li>If you have decided to <a
+ href="mailnews_account_settings.xhtml#account_settings">attach a
+ signature</a> to every outgoing message and selected to start your reply
+ above the quote here, you can additionally configure where your signature
+ is placed:
+ <ul>
+ <li>Select <q>below the quote (recommended)</q> to place your signature
+ at the very end of the message below the quoted text.</li>
+ <li>Select <q>below my reply (above the quote)</q> to place your
+ signature between your reply and the quoted text.</li>
+ </ul>
+
+ <p><strong>Note</strong>: If you have created a signature, you can
+ optionally <a href="mailnews_account_settings.xhtml#addressing">omit
+ it</a> when replying to a message.</p>
+ </li>
+ <li>Click OK.</li>
+</ol>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="forwarding_a_message">Forwarding a Message</h2>
+
+<p>When you forward a message, you can specify how its contents are included
+ in the new message: <em>inline</em> (in the body of the message), or as an
+ <em>attachment</em>.</p>
+
+<p>To forward a message:</p>
+
+<ol>
+ <li>Select the message and click Forward.</li>
+ <li>Type the name or email address of the recipient.</li>
+ <li>Click Send.</li>
+</ol>
+
+<p>To set the default for forwarding messages:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Mail &amp; Newsgroups category, click
+ <a href="mailnews_preferences.xhtml#composition">Composition</a>. (If no
+ subcategories are visible, double-click Mail &amp; Newsgroups to expand the
+ list.)</li>
+ <li>For forwarding messages, choose Inline (in the message body) or As
+ Attachment.
+
+ <p><strong>Note</strong>: If you have created a signature and forward
+ inline, its placement depends on the respective reply setting. You can
+ optionally <a href="mailnews_account_settings.xhtml#addressing">omit the
+ signature</a> when forwarding a message.</p>
+ </li>
+ <li>Click OK.</li>
+</ol>
+
+<p><strong>Tip</strong>: To override the default for forwarding a message,
+ select the message, open the Message menu, and choose Forward As, then
+ choose Inline or Attachment.</p>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="confirming_that_your_message_was_opened">Confirming That Your Message
+ Was Opened</h2>
+
+<p>You can use return receipts to notify you when a recipient has displayed
+ (opened) your message. The recipient must be using a mail program that
+ supports the Message Disposition Notification (MDN) standard. Keep in mind
+ that the recipient may choose not to send you a return receipt, even if
+ you&apos;ve requested one. Messages you send to a newsgroup address will not
+ include a return receipt request, since news servers don&apos;t support this
+ feature.</p>
+
+<p>To request return receipts for all messages you send, you can use the global
+ <a href="mailnews_preferences.xhtml#return_receipts_preferences">Return
+ Receipt</a> preferences to specify how to manage requests you receive for
+ return receipts. You can override these global preferences for individual
+ accounts.</p>
+
+<p>To request a return receipt on a per-message basis:</p>
+
+<ul>
+ <li>From a Mail Compose window, open the Options menu, and choose Return
+ Receipt.</li>
+</ul>
+
+<p>To automatically request return receipts when sending messages from each of
+ your mail accounts:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Mail &amp; Newsgroups category, click
+ <a href="mailnews_preferences.xhtml#return_receipts_preferences">Return
+ Receipts</a>. (If no subcategories are visible, double-click Mail &amp;
+ Newsgroups to expand the list.)</li>
+ <li>Select <q>When sending messages, always request a return receipt</q>.</li>
+ <li>Click OK.</li>
+</ol>
+
+<p>For more information on setting return receipt preferences, see
+ <a href="mailnews_preferences.xhtml#return_receipts_preferences">Mail &amp;
+ Newsgroups Preferences - Return Receipts</a>.</p>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="saving_and_editing_a_message_draft">Saving and Editing a Message
+ Draft</h2>
+
+<p>To save a mail message as a draft so you can complete it later:</p>
+
+<ul>
+ <li>In the Compose window, click Save, or open the File menu and choose Save
+ as Draft. By default, the message is saved in the Drafts folder for the
+ current account.
+
+ <p><strong>Note</strong>: Your mail message will stay open after you save
+ it as a draft.</p>
+ </li>
+</ul>
+
+<p>To edit or send a message draft, begin from the Mail window:</p>
+
+<ol>
+ <li>Click the Drafts folder for the account where you created the message
+ draft.</li>
+ <li>Click the message that you want to edit.</li>
+ <li>In the top-right corner of the message, click the Edit Draft
+ button.</li>
+ <li>Edit the message as necessary.</li>
+ <li>Click Send to send the message or click Save to save the message so you
+ can complete it later.
+
+ <p><strong>Note</strong>: Sending the message removes it from the Drafts
+ folder.</p>
+ </li>
+</ol>
+
+<p><strong>Tip</strong>: You can also double-click the message to open it for
+ editing. This is especially useful if the message pane is closed.</p>
+
+<p>To delete one or more unwanted message drafts, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Click the Drafts folder for the account where you created the message
+ drafts.</li>
+ <li>Select the message drafts that you want to delete.</li>
+ <li>Click Delete in the Mail toolbar.</li>
+</ol>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="creating_and_using_templates">Creating and Using Templates</h2>
+
+<p>Templates are useful for setting the default format for messages that you
+ send regularly, such as weekly status reports. You can save a message as a
+ template from any window in which it is displayed, including from within a
+ Mail compose window.</p>
+
+<p>To save a message to use as a template:</p>
+
+<ol>
+ <li>In the Mail window, click Compose to create a new message and then set
+ the default font, text size, text color, background color, and any other
+ default formatting you want.
+
+ <p>Alternatively, open an existing message that already has the formatting
+ you want.</p>
+ </li>
+ <li>While displaying the message, open the File menu, choose Save As, then
+ choose Template. The message is stored as a template in the Templates
+ folder for the current mail account.</li>
+</ol>
+
+<p>To compose a message using a template:</p>
+
+<ol>
+ <li>In the Mail window, select the Templates folder for the account where you
+ created the message template.</li>
+ <li>Double-click the message template to open it.</li>
+ <li>Edit the message, then save it (to put it in the Drafts folder) or send
+ it.
+
+ <p><strong>Note</strong>: Sending the message does not remove the template
+ from the Templates folder. The template is preserved for future use.</p>
+ </li>
+</ol>
+
+<p>To delete one or more unwanted message templates, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Click the Templates folder for the account where you created the message
+ templates.</li>
+ <li>Select the message templates that you want to delete.</li>
+ <li>Click Delete in the Mail toolbar.</li>
+</ol>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h1 id="creating_html_mail_messages">Creating HTML Mail Messages</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#using_html_in_your_messages">Using HTML in Your
+ Messages</a></li>
+ <li><a href="#choosing_html_mail_sending_options">Choosing HTML Message
+ Sending Options</a></li>
+ <li><a href="#specifying_recipients_for_html_messages">Specifying
+ Recipients for HTML Messages</a></li>
+ <li><a href="#viewing_the_message_source_for_html_messages">Viewing the
+ Message Source for HTML Messages</a></li>
+ <li><a href="#using_the_html_mail_question_dialog_box">Using the HTML Mail
+ Question Dialog Box</a></li>
+ </ul>
+</div>
+
+<h2 id="using_html_in_your_messages">Using HTML in Your Messages</h2>
+
+<p>HTML messages can include formatted text, links, images, and
+ tables&mdash;just like a web page. However, some recipients may not be able
+ to receive HTML messages. &brandShortName; Mail &amp; Newsgroups allows you
+ to compose mail and newsgroup messages using either the HTML (rich-text)
+ formatting editor or the plain-text editor for each mail account you have.
+ In addition, you can choose whether your addressees should receive HTML or
+ plain-text messages by default, and how Mail &amp; Newsgroups should handle
+ messages when it&apos;s not known if an addressee can receive HTML-formatted
+ mail.</p>
+
+<p>To specify whether to use the HTML editor as the default for composing
+ messages, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>Select the mail or newsgroup account you want to use.</li>
+ <li>Go to the Composition &amp; Addressing panel and select <q>Compose
+ messages in HTML format</q>. You see the Formatting toolbar in the Compose
+ window. Leave this box unchecked to use the plain-text editor for this
+ account.</li>
+</ol>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h3 id="editing_or_inserting_html_elements">Editing or Inserting HTML
+ Elements</h3>
+
+<p>If you understand how to work with HTML source code, you can edit or insert
+ additional HTML tags, style attributes, and JavaScript in your mail message.
+ If you are not sure how to work with HTML source code, it&apos;s best not to
+ change it. To work with HTML code, use one of these methods:</p>
+
+<ul>
+ <li>Place the insertion point where you want to insert the HTML code, then
+ open the Insert menu and choose HTML. In the Insert HTML dialog box, enter
+ HTML tags and text, and then click Insert to insert your changes.</li>
+ <li>Select the HTML source code that you want to edit, then open the Insert
+ menu and choose HTML. In the Insert HTML dialog box, edit HTML tags and
+ text, and then click Insert to insert your changes.</li>
+ <li>Select an element such as a table, named anchor, image, link, or
+ horizontal line. Double-click the element to open the associated properties
+ dialog box for that item. Click Advanced Edit to open the Advanced Property
+ Editor. You can use the Advanced Property Editor to add HTML attributes and
+ JavaScript to objects.</li>
+</ul>
+
+<p>For more information on editing HTML source code, see
+ <a href="composer_help.xhtml#using_the_advanced_property_editor">Using the
+ Advanced Property Editor</a>.</p>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h2 id="choosing_html_mail_sending_options">Choosing HTML Mail Sending
+ Options</h2>
+
+<p>By default, Mail &amp; Newsgroups prompts you before sending HTML messages
+ when it&apos;s not known whether the recipient&apos;s mail program can
+ display HTML-formatted messages.</p>
+
+<p>To choose sending-format options for mail messages, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Mail &amp; Newsgroups category, click
+ <a href="mailnews_preferences.xhtml#send_format">Send Format</a>. (If no
+ subcategories are visible, double-click Mail &amp; Newsgroups to expand the
+ list).
+
+ <p><strong>Note</strong>: This preference applies only to mail messages,
+ not to newsgroup messages.</p>
+ </li>
+ <li>Select the option you want and then click OK.</li>
+</ol>
+
+<p>If while composing a message you realize that one or more recipients may not
+ be able to receive HTML-formatted mail, you can easily convert the message to
+ a different format when you click Send:</p>
+
+<ol>
+ <li>In the Compose window, open the Options menu and choose Format.</li>
+ <li>Select the format you want to use for sending the message from the
+ submenu:
+ <ul>
+ <li><strong>Auto Detect</strong>: Mail &amp; Newsgroups chooses the
+ appropriate format for the message text. If it can&apos;t determine the
+ format, it asks you to choose a format.</li>
+ <li><strong>Plain Text Only</strong>: The message may not display
+ formatting such as bold text, but all mail programs will be able to
+ display the message.</li>
+ <li><strong>Rich Text (HTML) Only</strong>: Some mail programs may have
+ trouble displaying an HTML-formatted message. Choose this option only
+ if you are sure the recipient&apos;s mail program can display
+ HTML-formatted mail.</li>
+ <li><strong>Plain and Rich (HTML) Text</strong>: This uses more disk
+ space, but may be the best choice if you are not sure whether the
+ recipient&apos;s mail program can display HTML-formatted mail.</li>
+ </ul>
+ </li>
+ <li>When you&apos;ve finished composing the message, click Send.</li>
+</ol>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h2 id="specifying_recipients_for_html_messages">Specifying Recipients for HTML
+ Messages</h2>
+
+<p>You can save time by indicating whether individuals in your address books
+ prefer to receive either HTML messages or plain text messages.</p>
+
+<ol>
+ <li>Open the Window menu and choose Address Book.</li>
+ <li>Select the address book on the left and then select the individual&apos;s
+ card on the right.</li>
+ <li>Click Properties to display the <q>Card for</q> dialog box.</li>
+ <li>In the Contact tab, use the <q>Prefers to receive messages formatted
+ as</q> drop-down list to select HTML if you know this recipient can read
+ HTML-formatted messages (such as messages that include links, images, or
+ tables).
+
+ <p>If this recipient can only read messages sent as plain text (no
+ formatting), then choose Plain Text. If you don&apos;t know or are not
+ sure, choose Unknown.</p>
+
+ <p>If you choose Unknown, &brandShortName; Mail &amp; Newsgroups determines
+ the sending format based on the Send Format settings for Mail &amp;
+ Newsgroups in the Preferences dialog box. If Mail &amp; Newsgroups still
+ can&apos;t determine the correct format, it will prompt you to choose a
+ sending format when you send the message.</p>
+ </li>
+ <li>Click OK.</li>
+</ol>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h2 id="viewing_the_message_source_for_html_messages">Viewing the Message
+ Source for HTML Messages</h2>
+
+<p>You can quickly view the HTML and other code that generates an HTML message
+ you&apos;ve received:</p>
+
+<ol>
+ <li>In the message list window, open the message.</li>
+ <li>Open the View menu and choose Message Source.</li>
+</ol>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h2 id="using_the_html_mail_question_dialog_box">Using the HTML Mail Question
+ Dialog Box</h2>
+
+<p>The HTML Mail Question dialog box appears when you try to send a message to
+ someone whose mail program may not be able to display HTML messages or when
+ Mail &amp; Newsgroups cannot determine whether your recipient can display
+ HTML messages. If you are in doubt, send the message in both HTML and
+ plain-text formats.</p>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h1 id="using_attachments">Using Attachments</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#attaching_a_file_or_web_page">Attaching a File or Web
+ Page</a></li>
+ <li><a href="#viewing_and_opening_attachments">Viewing and Opening
+ Attachments</a></li>
+ <li><a href="#saving_attachments">Saving Attachments</a></li>
+ </ul>
+</div>
+
+<h2 id="attaching_a_file_or_web_page">Attaching a File or Web Page</h2>
+
+<p>To attach a file to an outgoing mail message:</p>
+
+<ol>
+ <li>In the Compose window, click Attach or open the File menu and choose
+ Attach File. You see the <q>Enter file to attach</q> dialog box.
+
+ <p><strong>Tip</strong>: You can also click inside the Attachments area to
+ attach a file.</p>
+ </li>
+ <li>Type the name of the file you want to attach, or select a file from your
+ hard drive that you want to attach.</li>
+ <li>Click Open. The filename appears in the Attachments area.</li>
+</ol>
+
+<p><strong>Tip</strong>: You can also drag and drop one or more files from your
+ desktop into the Attachments area in the Compose window.</p>
+
+<p>To attach a web page to an outgoing mail message:</p>
+
+<ol>
+ <li>In the Compose window, open the File menu and choose Attach Web Page.</li>
+ <li>In the dialog box, enter the URL of the page and then click OK. The web
+ page URL appears in the Attachments area.</li>
+</ol>
+
+<p><strong>Tip</strong>: When you are viewing a page in the browser,
+ you can send the page to someone by opening the File menu and choosing Send
+ Page.</p>
+
+<p>[<a href="#using_attachments">Return to beginning of section</a>]</p>
+
+<h2 id="viewing_and_opening_attachments">Viewing and Opening Attachments</h2>
+
+<p>If you receive a mail attachment that consists of a file type that
+ &brandShortName; can display (such as graphic files and HTML files), you see
+ the attachment displayed inline (in the body of the message). For other file
+ types, Mail &amp; Newsgroups lets you open the attachment using another
+ application, or you can save the attachment on your hard disk.</p>
+
+<p>To open the attachment, make sure you have a program on your computer that
+ can open files of the same type as the attachment&apos;s file format. For
+ example, if you want to open a .DOC file, make sure you have a program on
+ your computer that can open .DOC files.</p>
+
+<p>To open an attachment:</p>
+
+<ol>
+ <li>Double-click the attachment you want (if there is more than one).</li>
+ <li>In the Downloading dialog box, choose what you want &brandShortName; to
+ do with the attachment:
+ <ul>
+ <li>If &brandShortName; finds an application on your hard disk that can
+ open the attachment, you can open the attachment using that
+ application. Click <q>Choose</q> to use a different application to open
+ the attachment.</li>
+ <li>If &brandShortName; can&apos;t find an application on your hard disk
+ that can open the attachment, you can save the attachment. You
+ won&apos;t be able to open the attachment, but at least you can save
+ it on your hard disk until you can install an application that can open
+ it.</li>
+ <li>Click <q>Advanced</q> to add a new file type to the list of helper
+ applications. &brandShortName; uses helper applications to determine
+ how different file types are opened by other applications from within
+ &brandShortName;. For more information, see
+ <a href="nav_help.xhtml#plugins_and_downloads">Plugins and
+ Downloads</a>.</li>
+ </ul>
+ </li>
+ <li>Click OK.</li>
+</ol>
+
+<p><strong>Note</strong>: If you are viewing your mail using an IMAP mail
+ server, all attachments remain on the server.</p>
+
+<p>[<a href="#using_attachments">Return to beginning of section</a>]</p>
+
+<h2 id="saving_attachments">Saving Attachments</h2>
+
+<p>To save an attachment:</p>
+
+<ol>
+ <li>In the right side of the message envelope, under <q>Attachments</q>,
+ select the attachment that you want to save.</li>
+ <li>Right-click <span class="mac">or, if you have a one-button mouse,
+ <kbd>Ctrl</kbd>-click</span>the attachment and choose Save As from the
+ pop-up menu.</li>
+ <li>Choose a filename and location for the attachment on your hard disk and
+ then click OK. Mail &amp; Newsgroups downloads the attachment and saves it
+ to the specified location.</li>
+</ol>
+
+<p><strong>Tip</strong>: To save all attachments, right-click
+ <span class="mac">or, if you have a one-button mouse,
+ <kbd>Ctrl</kbd>-click</span>the first one in the attachment list, and choose
+ Save All. You can then specify the location where you want all the
+ attachments to be saved.</p>
+
+<p>[<a href="#using_attachments">Return to beginning of section</a>]</p>
+
+<h1 id="deleting_messages">Deleting Messages</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#deleting_pop_or_imap_messages">Deleting POP or IMAP
+ Messages</a></li>
+ <li><a href="#moving_messages_to_and_from_the_trash">Moving Messages to and
+ from the Trash</a></li>
+ </ul>
+</div>
+
+<h2 id="deleting_pop_or_imap_messages">Deleting POP or IMAP Messages</h2>
+
+<p>How you delete messages depends on your mail server type: POP or IMAP.
+ Deleted POP messages are automatically moved to the Trash folder. IMAP users
+ can set different options for deleting messages.</p>
+
+<p>To delete messages from your Inbox or other folders, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>In the message list, select the messages and click Delete. By default,
+ Mail &amp; Newsgroups moves the selected messages to the Trash folder.</li>
+ <li>To delete messages permanently, open the File menu and choose Empty
+ Trash.</li>
+</ol>
+
+<p>To delete messages without opening them, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the View menu and choose Layout, and then uncheck Message Pane.
+
+ <p>Alternatively, click the Message Pane handle (the ridged area centered
+ at the bottom of the message list) to close the message pane.</p>
+ </li>
+ <li>In the message list, select the messages and click Delete.</li>
+</ol>
+
+<p>To set deletion preferences for IMAP messages:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>Locate the IMAP account you want, and then click the Server Settings
+ category under the account name.</li>
+ <li>Select the <a
+ href="mailnews_account_settings.xhtml#when_i_delete_a_message">options</a>
+ you want for deleting messages and click OK.</li>
+</ol>
+
+<p>[<a href="#deleting_messages">Return to beginning of section</a>]</p>
+
+<h2 id="moving_messages_to_and_from_the_trash">Moving Messages To and From the
+ Trash</h2>
+
+<p>If you use a POP server to deliver your mail, or if you set up IMAP to use
+ the Trash folder, follow these steps to delete messages from your Inbox or
+ other folders:</p>
+
+<ol>
+ <li>In the message list, select the messages you want to delete.</li>
+ <li>Click Delete. Mail &amp; Newsgroups moves the messages to the Trash
+ folder.</li>
+</ol>
+
+<p>To recover messages from the Trash:</p>
+
+<ol>
+ <li>Click the Trash folder.</li>
+ <li>Select the messages you want to recover and drag them to another
+ folder.</li>
+</ol>
+
+<p>To delete messages permanently:</p>
+
+<ul>
+ <li>Open the File menu and choose Empty Trash.</li>
+</ul>
+
+<p>[<a href="#deleting_messages">Return to beginning of section</a>]</p>
+</body>
+</html>