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diff --git a/comm/suite/locales/en-US/chrome/common/help/mailnews_offline.xhtml b/comm/suite/locales/en-US/chrome/common/help/mailnews_offline.xhtml new file mode 100644 index 0000000000..2c958051af --- /dev/null +++ b/comm/suite/locales/en-US/chrome/common/help/mailnews_offline.xhtml @@ -0,0 +1,504 @@ +<?xml version="1.0" encoding="UTF-8"?> +<!-- This Source Code Form is subject to the terms of the Mozilla Public + - License, v. 2.0. If a copy of the MPL was not distributed with this + - file, You can obtain one at http://mozilla.org/MPL/2.0/. --> + + +<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" + "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd"[ + <!ENTITY % brandDTD SYSTEM "chrome://branding/locale/brand.dtd" > + %brandDTD; +]> + +<html xmlns="http://www.w3.org/1999/xhtml"> +<head> +<title>Working Offline</title> +<link rel="stylesheet" href="helpFileLayout.css" type="text/css"/> +<link rel="stylesheet" href="chrome://communicator/skin/smileys.css" + type="text/css"/> +</head> +<body> + +<h1 id="working_offline">Working Offline</h1> + +<p>&brandShortName; Mail & Newsgroups includes advanced features to help + you manage your messaging needs when you are not connected to the Internet. + You can download mail and news messages before going offline for later + reading, and you can defer sending mail messages and newsgroup posts until + you get back online. All of these features are explained in this + document.</p> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#setting_up_mozilla_mail_and_newsgroups_to_work_offline">Setting + Up &brandShortName; Mail & Newsgroups to Work Offline</a></li> + <li><a href="#downloading_all_messages_for_offline_use">Downloading All + Messages for Offline Use</a></li> + <li><a href="#downloading_an_individual_folder_for_offline_use">Downloading + an Individual Folder for Offline Use</a></li> + <li><a href="#downloading_selected_or_flagged_messages_for_offline_use">Downloading + Selected or Flagged Messages for Offline Use</a></li> + <li><a href="#downloading_directory_entries_for_offline_use">Downloading + Directory Entries for Offline Use</a></li> + <li><a href="#setting_up_your_accounts_for_working_offline">Setting Up Your + Accounts for Working Offline</a></li> + <li><a href="#selecting_items_for_offline_viewing">Selecting Items for + Offline Viewing</a></li> + <li><a href="#downloading_and_synchronizing_your_messages">Downloading and + Synchronizing Your Messages</a></li> + <li><a href="#working_offline_and_reconnecting_later">Working Offline and + Reconnecting Later</a></li> + </ul> +</div> + +<h2 id="setting_up_mozilla_mail_and_newsgroups_to_work_offline">Setting Up + &brandShortName; Mail & Newsgroups to Work Offline</h2> + +<p>&brandShortName; Mail & Newsgroups' offline feature lets you + download your mail and read it offline (while disconnected from the + Internet). If you use a dial-up (modem) connection to access your mail and + you want to reduce the time you are connected, or, if you need to temporarily + disconnect from your company's network while traveling or switching + locations, you can download your mail so that you can read it offline. The + offline feature can automatically download incoming messages and then later + send all your outgoing messages when you reconnect.</p> + +<p>Note that for POP accounts your mail is already downloaded by default, so + most of these offline features aren't relevant for POP accounts.</p> + +<p>If you occasionally want to work offline, &brandShortName; Mail & + Newsgroups lets you easily:</p> + +<ul> + <li>Download your Inbox for offline use.</li> + <li>Download an individual folder for offline use.</li> + <li>Download only selected or flagged messages for offline use.</li> + <li>Download directory entries in your address book for offline use.</li> +</ul> + +<p>If you frequently work offline, &brandShortName; Mail & Newsgroups also + lets you:</p> + +<ul> + <li>Set up one or more of your accounts for offline use.</li> + <li>Set offline and disk space preferences for each account.</li> + <li>Select the folders and newsgroups that you want to view offline.</li> +</ul> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="downloading_all_messages_for_offline_use">Downloading All Messages for + Offline Use</h2> + +<p>You can tell &brandShortName; Mail & Newsgroups to automatically + download your messages for offline use. Later, when you go back online, + &brandShortName; Mail & Newsgroups automatically synchronizes your + messages with the server.</p> + +<p>Note that the Inbox for POP accounts is downloaded by default, so this + section does not apply for POP accounts.</p> + +<p>To automatically download your messages for offline use, begin from the Mail + window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>In the left side of the dialog box, under the name of the account you + want to use offline, select Synchronization & Storage. (This category + is not available for POP accounts.)</li> + <li>Check the box labeled <q>Keep messages for this account on this + computer</q>.</li> + <li>Click OK.</li> + <li>Click the Online/Offline indicator <img src="images/online.png" alt=""/> + in the lower right corner of the Mail window (to the left of the Cookie + icon) to go offline. You will be asked to download messages for them to be + available while offline. Click on <q>Download</q> to proceed.</li> +</ol> + +<p><strong>Note</strong>: This setting also applies to any new folders + created. While the per-account setting can be overridden for an + <a href="#downloading_an_individual_folder_for_offline_use">individual + folder</a>, those per-folder settings are <em>removed</em> when the + <q>Keep messages</q> box is toggled.</p> + +<p>&brandShortName; Mail & Newsgroups automatically downloads all messages + in your Inbox so you can read and respond to them while working offline. + After disconnecting, &brandShortName; Mail & Newsgroups remains open so + you can continue to work with your messages.</p> + +<p>To reconnect to the Internet so you can work online:</p> + +<ul> + <li>Click the Online/Offline indicator <img src="images/offline.png" + alt=""/> in the lower right corner of the Mail window (to the left of the + Cookie icon) to go back online.</li> +</ul> + +<p>When you go back online, &brandShortName; Mail & Newsgroups + automatically synchronizes your Inbox messages with the server, by + replicating any changes you made while working offline.</p> + +<p><strong>Tip</strong>: &brandShortName; Mail & Newsgroups saves any + messages that you send while working offline in the Unsent Messages folder + under Local Folders. To have &brandShortName; Mail & Newsgroups + automatically send your unsent messages when you reconnect, use the + Preferences command on the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu to change the + <a href="mailnews_preferences.xhtml#network_and_storage_preferences">offline + preferences</a> for all your accounts.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="downloading_an_individual_folder_for_offline_use">Downloading an + Individual Folder for Offline Use</h2> + +<p>Note that POP accounts don't allow you to manage folders on the POP + server, so this section does not apply to POP accounts.</p> + +<p>To download a specific folder for offline use, begin from the Mail + window:</p> + +<ol> + <li>In the left side of the Mail window, select the folder that you want to + download for offline use.</li> + <li>Open the Edit menu, and choose Folder Properties. You see the Properties + dialog box.</li> + <li>Click the Synchronization tab.</li> + <li>Check <q>Select this folder for offline use</q>.</li> + <li>Click Download Now if you want to immediately begin downloading the + folder's messages. Alternatively, you can continue working, and when + you are ready to go offline, proceed to the next step.</li> + <li>Click the Online/Offline indicator <img src="images/online.png" alt=""/> + in the lower right corner of the Mail window to go offline.</li> + <li>In the Work Offline dialog box, click Download.</li> +</ol> + +<p>&brandShortName; Mail & Newsgroups automatically downloads all messages + in the selected folder so you can read and respond to them while working + offline. After disconnecting, &brandShortName; Mail & Newsgroups remains + open so you can continue to work with your messages.</p> + +<p><strong>Note</strong>: Message headers that have been downloaded for reading + offline display a darker gray envelope or newsgroup icon.</p> + +<p>To reconnect to the Internet so you can work online:</p> + +<ul> + <li>Click the Online/Offline indicator <img src="images/offline.png" + alt=""/> in the lower right corner of the Mail window (to the left of the + Cookie icon) to go back online.</li> +</ul> + +<p>&brandShortName; Mail & Newsgroups automatically synchronizes the + offline folders with the server, by replicating any changes you made while + working offline.</p> + +<p><strong>Tip</strong>: &brandShortName; Mail & Newsgroups saves any + messages that you sent while working offline in the Unsent Messages folder + under Local Folders. When you reconnect, choose Send Unsent Messages from the + File menu to send all your saved messages at once. To have &brandShortName; + Mail & Newsgroups automatically send your unsent messages when you + reconnect, use the Preferences command on the + <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span> + menu to change your <a + href="mailnews_preferences.xhtml#network_and_storage_preferences">offline + preferences</a>.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="downloading_selected_or_flagged_messages_for_offline_use">Downloading + Selected or Flagged Messages for Offline Use</h2> + +<p>Note that messages are downloaded by default for POP accounts. However, if + you have enabled the <q>Fetch headers only</q> setting in the POP account + settings, then only the headers will be downloaded, and you will need to use + the commands in this section to download the complete messages.</p> + +<p>To download selected messages for offline use, begin from the Mail + window:</p> + +<ol> + <li>Select a Mail or Newsgroup folder to display its messages.</li> + <li>Select the messages you want to download, as follows: + <ul> + <li>To select a group of adjacent messages, click the first message, and + then Shift-click to select the last message in the group.</li> + <li>To select messages anywhere in the message list, hold down the + <kbd class="mac">Cmd</kbd><kbd class="noMac">Ctrl</kbd> key and click + each message.</li> + </ul> + </li> + <li>Open the File menu, choose Offline, and then choose Get Selected Messages + from the submenu. &brandShortName; Mail & Newsgroups downloads the + selected messages.</li> +</ol> + +<p>To download flagged messages for offline use, begin from the Mail + window:</p> + +<ol> + <li>Select a Mail or Newsgroup folder to display its messages.</li> + <li>Click in the flag column of each message you want to download. A flag + appears where you clicked to indicate that the message has been marked. If + the flag column is not visible, click the Show/Hide Columns icon + <img src="images/columns.png" alt=""/> and select Flag from the list.</li> + <li>Open the File menu, choose Offline, and then choose Get Flagged Messages. + &brandShortName; Mail & Newsgroups downloads the flagged messages.</li> +</ol> + +<p>Once downloading is complete, click the Online/Offline indicator in the + lower right corner of the Mail window (to the left of the Cookie icon) to go + offline. After you disconnect, &brandShortName; Mail & Newsgroups remains + open so you can continue to work with your messages.</p> + +<p>Note that the <q>Get Selected Messages</q> and <q>Get Flagged Messages</q> + menu items are also available in the pop-up thread context menu, for faster + access.</p> + +<p><strong>Note</strong>: Message headers that have been downloaded for reading + offline display a darker gray envelope or newsgroup icon.</p> + +<p>To reconnect to the Internet so you can work online:</p> + +<ul> + <li>Click the Online/Offline indicator <img src="images/offline.png" + alt=""/> in the lower right corner of the Mail window to go online.</li> +</ul> + +<p><strong>Tip</strong>: &brandShortName; Mail & Newsgroups saves any + messages that you sent while working offline in the Unsent Messages folder + under Local Folders. When you reconnect, choose Send Unsent Messages from the + File menu to send all your saved messages at once. To have &brandShortName; + Mail & Newsgroups automatically send your unsent messages when you + reconnect, use the Preferences command on the + <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span> + menu to change your <a + href="mailnews_preferences.xhtml#network_and_storage_preferences">offline + preferences</a>.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="downloading_directory_entries_for_offline_use">Downloading + Directory Entries for Offline Use</h2> + +<p>You can download (replicate) the entries in a directory server to your + computer so that they are available when you work offline. Once you've + downloaded directory entries, you can use the same procedure to update your + local copy of the entries with the latest entries on the directory + server.</p> + +<p>To download or update an address book LDAP directory for offline use:</p> + +<ol> + <li>Make sure you're online.</li> + <li>Open the Window menu, and choose Address Book.</li> + <li>In the Address Book window, select the directory that you want to + download (replicate).</li> + <li>Click Properties in the Address Book toolbar. The Directory Server + Properties dialog box appears.</li> + <li>Click the Offline tab.</li> + <li>Click Download Now to start copying the entries to your computer.</li> + <li>If prompted, enter your network user name and password, and click OK to + start the download. + + <p>Depending on the number of directory entries, the download process may + take a while, so please be patient.</p> + </li> +</ol> + +<p>After the download finishes, you can work offline and search the directory + or use it for address autocompletion when composing messages. After + you've been using your local copy of the directory for a while, you may + wish to update it to get the latest entries from the directory server. To + update your local copy, use the procedure described above.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="setting_up_your_accounts_for_working_offline">Setting Up Your Accounts + for Working Offline</h2> + +<p>To set up one or more accounts for working offline, you use the Offline and + Disk Space preferences in the Mail & Newsgroups Account Settings dialog + box. Once set, you don't need to change these preferences each time you + want to work offline. The offline and disk space preferences you can set for + an account depend on the type of account (IMAP, POP, or Newsgroup).</p> + +<p>Here's a summary of the steps you will follow to set up your accounts + for offline use:</p> + +<ol> + <li>For each account that you want to work with while offline, use the Mail + & Newsgroups Account Settings dialog box to set the Synchronization + & Storage preferences for that account. You must select the items + (folders and newsgroups) that you want to download for offline use. See + <a href="#selecting_items_for_offline_viewing">Selecting Items for Offline + Viewing</a> for more information. + + <p>Once set, you don't need to change these settings. See the sections + below for information on setting offline and disk space preferences for + <a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_imap">IMAP</a>, + <a href="mailnews_account_settings.xhtml#disk_space_settings_pop">POP</a>, + <a href="mailnews_account_settings.xhtml#disk_space_settings_blogs">Blogs</a>, and + <a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_nntp">Newsgroup</a> + accounts.</p> + + <p><strong>Tip</strong>: To set the Synchronization & Storage + preferences for the current account, open the File menu, choose Offline, + and then choose Offline Settings.</p> + </li> + <li>Open the File menu, choose Offline, and then choose Download/Sync Now + from the submenu.</li> + <li>Select the type of messages (mail or newsgroup or both) that you want to + download. + + <p><strong>Important</strong>: You must select at least one category (mail + messages or newsgroup messages) in order for the download to work.</p> + </li> + <li>Select <q>Work offline once download and/or sync is complete</q>.</li> + <li>Click OK to download the selected items and then go offline. See + <a href="#downloading_and_synchronizing_your_messages">Downloading and + Synchronizing Your Messages</a> for more information.</li> +</ol> + +<p>For subsequent offline sessions, you can skip step 1.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="selecting_items_for_offline_viewing">Selecting Items for Offline + Viewing</h2> + +<p>Before you can read mail and newsgroup messages while offline, you must + first select them for downloading. You can set up an entire account for + offline use. You can also choose which folders and newsgroups that you + want to use offline.</p> + +<p><strong>Note</strong>: Keep in mind that selecting more items may increase + download time and disk space used.</p> + +<p>To select accounts, folders, and newsgroups for offline viewing, begin from + the Mail window:</p> + +<ol> + <li>Open the Edit menu, choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Choose the Synchronization & Storage category for the account you + want to change.</li> + <li>Click <q>Advanced</q> to see your IMAP folders, or <q>Select newsgroups + for offline use</q> for your subscribed newsgroups. + + <p><strong>Note</strong>: You see only the newsgroups and folders that + you've already <a + href="mailnews_newsgroups.xhtml#subscribing_to_newsgroups">subscribed</a> + to. POP accounts and local mail folders don't appear in the + list.</p> + </li> + <li>Select the items (folders, newsgroups) that you want to make available + for offline use.</li> + <li>Click OK.</li> +</ol> + +<p>Once set, you don't need to change these settings each time you want to + go offline. However, if you do want to change them, you can easily do so + before going offline, since the same Select button is available when using + the <a href="#downloading_and_synchronizing_your_messages">Download and + Sync</a> command.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="downloading_and_synchronizing_your_messages">Downloading and + Synchronizing Your Messages</h2> + +<p>If you have already selected mail folders and newsgroups for offline use, + you are now ready to download and synchronize them. If you haven't yet + selected items to download, you can choose them before you go offline.</p> + +<p>If you are not already viewing the Download/Sync Now dialog box, follow + these steps:</p> + +<p>To download and synchronize your messages, begin from the Mail + window:</p> + +<ol> + <li>Open the File menu, choose Offline, and then choose Download/Sync + Now.</li> + <li>Select the categories (mail messages or newsgroup messages) that you want + to download. + + <p><strong>Important</strong>: You must select at least one category (Mail + messages, Newsgroup messages) in order for the download to work. If the + checkboxes are disabled, it means that you haven't yet selected + items to download. Use the Select button to select items to download.</p> + </li> + <li>To send messages in your Unsent Messages folder before going offline, + check <q>Send Unsent Messages</q>.</li> + <li>To go offline immediately after &brandShortName; Mail & Newsgroups + finishes downloading, select <q>Work offline once download and/or sync is + complete</q>.</li> + <li>To set or change the items to download, click Select. See + <a href="#selecting_items_for_offline_viewing">Selecting Items for Offline + Viewing</a> for more information. You can skip this step if you've + already selected items for download.</li> + <li>Click OK. &brandShortName; Mail & Newsgroups begins downloading the + selected items.</li> +</ol> + +<p>If you chose to work offline once the download completes, then + &brandShortName; Mail & Newsgroups immediately switches to offline mode. + Otherwise, when you are ready to go offline, click the Online/Offline + indicator <img src="images/online.png" alt=""/> in the lower right corner of + the Mail window to go offline.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> + +<h2 id="working_offline_and_reconnecting_later">Working Offline and + Reconnecting Later</h2> + +<p>To work offline and reconnect later, begin from the Mail window.</p> + +<p>When you are ready to work offline:</p> + +<ol> + <li>Click the online/offline indicator <img src="images/online.png" alt=""/> + in the lower-right corner of the Mail window. Mail & Newsgroups prompts + you to download messages, if you want, before going offline.</li> + <li>Click Download to download messages before going offline. If you want to + work offline without downloading messages, click Don't Download.</li> +</ol> + +<p><strong>Note</strong>: Message headers that have been downloaded for reading + offline display a darker gray envelope or newsgroup icon.</p> + +<p><strong>Tip</strong>: To set &brandShortName; Mail & Newsgroups' + download behavior when going offline, open the + <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span> + menu, choose Preferences, and then under the Mail & Newsgroups category, + select Network & Storage (if no subcategories are visible, double-click + Mail & Newsgroups to expand the list). You can choose to have + &brandShortName; Mail & Newsgroups prompt you to download messages when + going offline, to automatically download messages, or to not download any + messages.</p> + +<p>To reconnect and synchronize your messages:</p> + +<ol> + <li>Click the online/offline indicator <img src="images/offline.png" + alt=""/> in the lower-right corner of any &brandShortName; window.</li> + <li>Open the File menu, choose Offline, and then choose Download/Sync + Now.</li> +</ol> + +<p>&brandShortName; Mail & Newsgroups synchronizes your messages with the + server by replicating any changes you made while working offline.</p> + +<p><strong>Tip</strong>: To set &brandShortName; Mail & Newsgroups' + behavior when going online, open the + <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span> + menu, choose Preferences, and then choose the Synchronization & Storage + category. You can choose to have &brandShortName; Mail & Newsgroups + prompt you to send unsent messages, to automatically send unsent messages, + or to not send unsent messages.</p> + +<p>[<a href="#working_offline">Return to beginning of section</a>]</p> +</body> +</html> |