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diff --git a/comm/suite/locales/en-US/chrome/common/help/mailnews_using_mail.xhtml b/comm/suite/locales/en-US/chrome/common/help/mailnews_using_mail.xhtml new file mode 100644 index 0000000000..8685b747d0 --- /dev/null +++ b/comm/suite/locales/en-US/chrome/common/help/mailnews_using_mail.xhtml @@ -0,0 +1,1188 @@ +<?xml version="1.0" encoding="UTF-8"?> +<!-- This Source Code Form is subject to the terms of the Mozilla Public + - License, v. 2.0. If a copy of the MPL was not distributed with this + - file, You can obtain one at http://mozilla.org/MPL/2.0/. --> + + +<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" + "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd"[ + <!ENTITY % brandDTD SYSTEM "chrome://branding/locale/brand.dtd" > + %brandDTD; +]> + +<html xmlns="http://www.w3.org/1999/xhtml"> +<head> +<title>Using &brandShortName; Mail</title> +<link rel="stylesheet" href="helpFileLayout.css" type="text/css"/> +<link rel="stylesheet" href="chrome://communicator/skin/smileys.css" + type="text/css"/> +</head> +<body> +<h1 id="reading_messages">Reading Messages</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#getting_new_messages">Getting New Messages</a></li> + <li><a href="#choosing_how_you_view_the_mail_window">Choosing How You View + the Mail Window</a></li> + <li><a href="#sorting_and_threading_messages">Sorting and Threading + Messages</a></li> + <li><a href="#saving_and_printing_messages">Saving and Printing + Messages</a></li> + <li><a href="#controlling_images_scripts_and_plugins">Controlling Images, + Scripts, and Plugins</a></li> + </ul> +</div> + +<h2 id="getting_new_messages">Getting New Messages</h2> + +<p>For an IMAP account, you can retrieve new messages automatically and display + them in the Inbox by opening Mail & Newsgroups and selecting the Inbox + for the IMAP account.</p> + +<p>For a POP account, you must select the Inbox and click Get Msgs to retrieve + your messages. By default, messages from your POP account are downloaded in + full and deleted from the POP server when you retrieve them. You can + <a href="mailnews_account_settings.xhtml#pop_server_settings">change your POP + server settings</a> to retrieve just the headers and/or store a copy of + messages on the server in addition to downloading them to your computer.</p> + +<p>For news accounts, expanding the account newsgroups list will automatically + check for new items, as it will by just selecting one of the newsgroups. + While reading a newsgroup, you can force checking for new items by clicking + Get Msgs.</p> + +<p>For blogs & feeds accounts, the first time you expand the account, it + will be checked for new items. Besides that, you can force checking for new + items at any time by clicking Get Msgs.</p> + +<p>You can also set up Mail & Newsgroups to get new messages at startup and + to check for new messages at timed intervals.</p> + +<table> + <tr> + <td colspan="2"><img src="images/task_mail.png" alt=""/></td> + </tr> + <tr> + <td style="width: 20px;"></td> + <td><strong>Mail & Newsgroups icon</strong></td> + </tr> +</table> + +<p>The Mail & Newsgroups icon on the status bar displays a green arrow to + notify you when new messages have arrived.</p> + +<table> + <tr> + <td colspan="2"><img src="images/task_newmail.png" alt=""/></td> + </tr> + <tr> + <td style="width: 20px;"></td> + <td><strong>New mail notification</strong></td> + </tr> +</table> + +<p>To set up a mail account to automatically check for new messages, begin from + the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>If you have multiple accounts, select an account and click the Server + Settings category for that account.</li> + <li>Select one or both of the following options in the Server Settings + section: + <ul> + <li><strong>Check for new mail at startup</strong>: Select this checkbox + if you want to check this account automatically for new messages + whenever you start Mail & Newsgroups. For POP accounts, Mail & + Newsgroups checks for new mail, but doesn't download new messages + until you click Get Msgs or unless you choose <q>Automatically download + any new messages</q>.</li> + <li><strong>Check for new messages every [__] minutes</strong>: Select + this checkbox if you want to specify the number of minutes between mail + checks. You can also check for new messages at any time by clicking Get + Msgs in the Mail window.</li> + </ul> + </li> + <li>Click OK. Your settings take effect the next time you start + &brandShortName; Mail & Newsgroups.</li> +</ol> + +<p>To set up &brandShortName; Mail & Newsgroups to play a sound or display + an alert when new mail arrives, see <a + href="mailnews_preferences.xhtml#notifications">Mail & Newsgroups + Preferences - Notifications</a>.</p> + +<p>You can always retrieve messages manually at any time. To get new messages + for the selected account or newsgroup, do one of the following:</p> + +<ul> + <li>Click Get Msgs on the Mail toolbar.</li> + <li>Open the File menu (in the Mail window) and choose Get New Messages.</li> +</ul> + +<p>To get new messages for all your mail accounts, begin from the Mail + window:</p> + +<ol> + <li>Click the triangle on the Get Msgs button in the Mail toolbar.</li> + <li>Choose Get All New Messages. &brandShortName; Mail & Newsgroups + retrieves new messages for all your mail accounts. + + <p>If you are not currently logged into one of your mail accounts, Mail + & Newsgroups first prompts you to enter your user name and password + before retrieving new messages for that account. (If you have already + stored your user name and password using the Password Manager, Mail & + Newsgroups doesn't prompt you for this information.)</p> + </li> +</ol> + +<p><strong>Note</strong>: You can also open the File menu (in the Mail window) + and choose <q>Get New Messages for</q>.</p> + +<p>To get new messages for a specific mail account, begin from the Mail + window:</p> + +<ol> + <li>Click the triangle on the Get Msgs button on the Mail toolbar.</li> + <li>Choose the account for which you want to retrieve mail.</li> +</ol> + +<p><strong>Note</strong>: Mail & Newsgroups prompts you for your password + the first time you retrieve messages for an account. You can choose to have + Mail & Newsgroups store your password in the Password Manager at that + time.</p> + +<p>Password Manager can save all your user names and passwords on your own + computer and enter them for you automatically. For more information, see + <a href="using_priv_help.xhtml#using_the_password_manager">Using the Password + Manager</a>.</p> + +<p>[<a href="#reading_messages">Return to beginning of section</a>]</p> + +<h2 id="choosing_how_you_view_the_mail_window">Choosing How You View the Mail + Window</h2> + +<p>You can customize the layout of the Mail window (the window you see when you + choose Mail & Newsgroups from the Window menu):</p> + +<ul> + <li>Open the View menu and choose Show/Hide to show or hide the Mail toolbar, + search bar, or the status bar.</li> + <li>Open the View menu and choose Layout to select the type of three-pane + window layout to use.</li> + <li>Expand and collapse any pane to switch between a three-pane or two-pane + view.</li> +</ul> + +<p>[<a href="#reading_messages">Return to beginning of section</a>]</p> + +<h2 id="sorting_and_threading_messages">Sorting and Threading Messages</h2> + +<p>To sort messages by categories such as subject, sender, date, or priority, + begin from the Mail window:</p> + +<ul> + <li>Click the appropriate column heading in the message list window. Or, open + the View menu, choose Sort by, and then select the column you want to sort + by.</li> +</ul> + +<p>To reorder column headings, begin from the Mail window:</p> + +<ul> + <li>Click and drag a column heading to the left or right to reposition the + column.</li> +</ul> + +<p>To change which columns are displayed, begin from the Mail window:</p> + +<ul> + <li>Click the Show/Hide Columns icon <img src="images/columns.png" alt=""/> + and select the column to be added/removed from the list.</li> +</ul> + +<p>To group messages by threading (subject), so each message is grouped with + all its responses:</p> + +<ul> + <li>Click the thread button to the left of the Subject, Sender, and Date + column headings. Or, open the View menu, choose Sort by, and then select + Threaded.</li> +</ul> + +<table> + <tr> + <td colspan="2"><img src="images/threadbutton.png" alt=""/></td> + </tr> + <tr> + <td style="width: 20px;"></td> + <td><strong>Thread button</strong></td> + </tr> +</table> + +<p><strong>Tip</strong>: The thread button automatically sorts the threads by + the age of their parent messages. If you want to use another sort criterion + for the threads, open the View menu and select the desired option from the + Sort by submenu.</p> + +<p><strong>Tip</strong>: Select <q>Preserve threading when sorting messages</q> + in the <a href="mailnews_preferences.xhtml#mail_and_newsgroups">Mail & + Newsgroups Preferences</a> if you want &brandShortName; to preserve the + threaded message grouping when sorting messages with column header clicks. The + thread button just toggles between threaded and unthreaded message grouping in + this mode. If <q>Preserve threading when sorting messages</q> is not selected, + &brandShortName; automatically displays the messages unthreaded when you sort + them by clicking on a column header.</p> + +<p><strong>Tip</strong>: To help you identify unread messages in a collapsed + thread where you've read the parent message, &brandShortName; Mail & + Newsgroups underlines the parent message.</p> + +<p>[<a href="#reading_messages">Return to beginning of section</a>]</p> + +<h2 id="saving_and_printing_messages">Saving and Printing Messages</h2> + +<p>To save a mail message as a plain-text, HTML, or Outlook file:</p> + +<ol> + <li>In the Mail window, select the message.</li> + <li>Open the File menu and choose Save As, and then choose File.</li> + <li>For <q>Save as type</q>, choose a file type (HTML, Text, or Mail file). + Choose Mail file if you want to save the message so it can be opened by + Microsoft Outlook.</li> + <li>Change the filename's extension to end in .html, .txt, or .eml, + depending on the file type you chose in step 3.</li> + <li>Choose a destination for the file and click Save.</li> +</ol> + +<p>To print a selected message:</p> + +<ul> + <li>Click Print.</li> +</ul> + +<p>[<a href="#reading_messages">Return to beginning of section</a>]</p> + +<h2 id="controlling_images_scripts_and_plugins">Controlling Images, Scripts, + and Plugins</h2> + +<p>By default, images and other content, that is hosted remotely, will not + display in messages you receive, except from senders in your address books + whom you have allowed. To change these settings:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click Message Display. (If + no subcategories are visible, double-click Mail & Newsgroups to + expand the list.)</li> + <li>Uncheck <q>Block images and other content from remote sources</q>.</li> + <li>Click OK to have your change take effect.</li> +</ol> + +<p><strong>Note</strong>: See <q>Allow remote images in HTML mail</q> in <a + href="mailnews_addressbooks.xhtml#creating_a_new_address_book_card">Creating + a New Address Book Card</a> for details of how to change which senders can + show remote content.</p> + +<p>By default, plugins are not enabled for mail messages you receive. To change + this setting:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Advanced category, click Scripts & Plugins. (If no + subcategories are visible, double-click Advanced to expand the + list.) + <ul> + <li>Under <q>Enable Plugins for</q>, check <q>Mail & Newsgroups</q> + to enable plugins.</li> + </ul> + </li> + <li>Click OK to have your changes take effect.</li> +</ol> + +<p>[<a href="#reading_messages">Return to beginning of section</a>]</p> + +<h1 id="sending_messages">Sending Messages</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#composing_mail_and_newsgroup_messages">Composing Mail and + Newsgroup Messages</a></li> + <li><a href="#using_the_message_composition_window">Using the Message + Composition Window</a></li> + <li><a href="#addressing_a_message">Addressing a Message</a></li> + <li><a href="#selecting_message_sending_options">Selecting Message + Sending Options</a></li> + <li><a href="#replying_to_a_message">Replying to a Message</a></li> + <li><a href="#forwarding_a_message">Forwarding a Message</a></li> + <li><a href="#confirming_that_your_message_was_opened">Confirming That Your + Message Was Opened</a></li> + <li><a href="#saving_and_editing_a_draft_message">Saving and Editing a + Draft Message</a></li> + <li><a href="#creating_and_using_templates">Creating and Using + Templates</a></li> + </ul> +</div> + +<h2 id="composing_mail_and_newsgroup_messages">Composing Mail and Newsgroup + Messages</h2> + +<p>You can address, compose, reply to, or send a new message by doing one of + the following:</p> + +<ul> + <li>In any &brandShortName; window, open the File menu and choose New, then + Message.</li> + <li>Click Compose on the Mail toolbar.</li> + <li>While displaying a message, click Reply, Forward, or Reply All on the + Mail toolbar.</li> + <li>From the Address Book window, select an address and click Compose on the + Address Book.</li> +</ul> + +<p><strong>Tip</strong>: Use the Mail & Newsgroups Account Settings - + <a href="mailnews_account_settings.xhtml#addressing">Composition & + Addressing</a> dialog box to specify the HTML text editor to use for + composing messages sent from this account. (You can specify a different + editor for each of your accounts.) See + <a href="mailnews_getting_started.xhtml#changing_the_settings_for_an_account">Changing + the Settings for an Account</a> for more information.</p> + +<p><strong>Note</strong>: It is generally not possible to compose messages for + them to be published in blogs & news feeds accounts. If you want to + publish posts in a blog (and you have the appropiate rights to do it), you + will need to use the mechanisms provided by the specific blog system. In some + cases, this can even include sending a mail message to a specific address.</p> + +<p>Composing messages in HTML format allows you to use different fonts, text + styles (such as bold or italic) and text colors, tables, numbered or bulleted + lists, and pictures in your messages. However, some recipients may only be + able to read messages composed in plain text format. If you want to use the + plain-text editor occasionally, you can hold down the Shift key while + clicking the Compose or the Reply button to use the plain-text editor on an + as-needed basis.</p> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="using_the_message_composition_window">Using the Message Composition + Window</h2> + +<p>Use the Compose window to address, compose, and send mail and newsgroup + messages. First specify whether you want to compose messages in plain text or + HTML by default in the <a + href="mailnews_account_settings.xhtml#addressing">Composition & + Addressing</a> Preferences panel (open the Edit menu and choose Mail & + Newsgroups Account Settings).</p> + +<p>To view the Compose window, click the Compose button on the Mail + toolbar.</p> + +<p>The Compose window contains the following:</p> + +<ul> + <li>Mail Toolbar + + <p>You can click the following buttons:</p> + <ul> + <li><strong>Send</strong>: To send a completed message.</li> + <li><strong>Address</strong>: To search for names in your address + books.</li> + <li><strong>Attach</strong>: To attach a file to a message. See + <a href="#using_attachments">Using Attachments</a> for more + information.</li> + <li><strong>Spell</strong>: To check the spelling of your message + text.</li> + <li><strong>Security</strong>: To display information about whether + your message will be sent encrypted or digitally signed (or + both).</li> + <li><strong>Save</strong>: To save the message as a draft.</li> + </ul> + </li> + <li>Addressing area: Where you enter the email addresses of recipients.</li> + <li>Attachments area: When you attach files to a message (by clicking in this + area or by clicking the Attach button), the filenames will be listed in the + Attachments area to the right of the Addressing area.</li> + <li>Message body area: Where you type the contents of your message.</li> +</ul> + +<p>If you've chosen to compose messages using the HTML editor, you see an + additional toolbar with text formatting buttons similar to those in + &brandShortName; Composer.</p> + +<p>For help using the HTML editor, see + <a href="composer_help.xhtml#formatting_your_web_pages">Formatting Your Web + Pages</a>.</p> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="addressing_a_message">Addressing a Message</h2> + +<p>To address a mail message:</p> + +<ol> + <li>Type the name in the addressing area. + + <p>If you have <a + href="mailnews_preferences.xhtml#address_autocompletion">address + autocompletion</a> enabled (it's enabled by default), type the first + few letters of the recipient's name and wait for Mail & + Newsgroups to complete the address. (Or you can type part of the name and + immediately press <kbd class="mac">Return</kbd><kbd + class="noMac">Enter</kbd> to have Mail & Newsgroups try to complete + the address.)</p> + </li> + <li>If multiple addresses are displayed, select an address and press + <kbd class="mac">Return</kbd><kbd class="noMac">Enter</kbd>. + + <p><strong>Note</strong>: Use a comma to separate multiple addresses on the + same line. Do not use a comma to separate first or last names. For + example, multiple entries might be:</p> + + <p><tt>user1@netscape.net,user2@netscape.net</tt></p> + </li> + <li>If you want this message to be sent from a different account, click the + <q>From</q> field to select the account you want. See + <a href="#changing_the_account_from_which_a_message_is_sent">Changing the + Account From Which a Message is Sent</a> for more information.</li> + <li>If necessary, click <q>To</q> to choose a different recipient type: + <ul> + <li><strong>To</strong>: For primary recipients of your message.</li> + <li><strong>Cc</strong>: For secondary recipients (carbon copy).</li> + <li><strong>Bcc</strong>: For secondary recipients not identified to the + other recipients, including those in the cc list (blind carbon + copy).</li> + <li><strong>Reply-To</strong>: For recipients to reply to a different + email address other than the one the message is sent from.</li> + <li><strong>Newsgroup</strong>: For posting to a newsgroup.</li> + <li><strong>Followup-To</strong>: For redirecting a newsgroup posting, so + that subsequent replies go directly to the redirected newsgroup instead + of the original newsgroup.</li> + </ul> + </li> +</ol> + +<p><strong>Tip</strong>: You can quickly address a message by clicking the + email address contained in a message you're reading, and then selecting + Compose Mail To from the pop-up menu.</p> + +<p id="changing_the_account_from_which_a_message_is_sent"><strong>Changing the + Account From Which a Message is Sent</strong></p> + +<p>If you have multiple mail accounts, the account listed in the From field is + based on the account (or server) you selected when you choose to create a new + message. However, &brandShortName; Mail & Newsgroups also allows you to + change the account a message is sent from while you're composing a + message. Click the From field to view a list of your accounts and then select + the account you want. A copy of the message is saved in the Sent folder of + the account where you sent the message from.</p> + +<p><strong>About Address Autocompletion</strong></p> + +<p>Address autocompletion allows you to address mail easily from the Compose + window without having to search for names or type complete names. Mail & + Newsgroups automatically checks your address books and an + <a href="glossary.xhtml#ldap">LDAP</a> directory server (if available) and + completes the name if it finds a unique match. It also prevents mistakes by + showing all possible choices with additional information if it finds multiple + matches. Address autocompletion is enabled by default.</p> + +<p>If you don't want to use an address that Mail & Newsgroups + provides, press Backspace or Delete to remove characters and then enter an + alternate address.</p> + +<p>To disable address autocompletion:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click Addressing. (If no + subcategories are visible, double-click Mail & Newsgroups to expand + the list).</li> + <li>In the Address Autocompletion section, deselect <q>Local Address + Books</q> and <q>Directory Server</q>.</li> + <li>Click OK.</li> +</ol> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="selecting_message_sending_options">Selecting Message Sending + Options</h2> + +<p>While you're composing a message, you can select these additional + message sending options from the Options menu:</p> + +<ul> + <li><strong>Select Addresses</strong>: The Select Addresses option lets you + choose the recipient's email address from your Address Books or a + remote directory. To look up an address in an address book or directory, + enter the first few letters of the recipient's first or last name to + start the search. Select an address and then click To:, Cc:, or Bcc: to + address your message.</li> + <li><strong>Quote Message</strong>: Choose this option to have the selection + of the message text shown as quoted text.</li> + <li><strong>Return Receipt</strong>: Choose this option to request a + confirmation message when the recipient displays (opens) the message. Keep + in mind that the recipient may choose not to send you a return receipt. + This option lets you enable or disable return receipt requests on a + per-message basis. To automatically request return receipts for all + messages you send, use the return receipts preferences. See + <a href="mailnews_preferences.xhtml#return_receipts_preferences">Mail & + Newsgroups Preferences - Return Receipts</a> for more information.</li> + <li><strong>Format</strong>: Send the message as plain text, or HTML + (formatted), or both. If you choose <q>Auto-Detect</q>, Mail & + Newsgroups prompts you for the format to use if it's unknown whether + the recipient's mail program can display an HTML message. The format + you choose here overrides the send format you specified using the + Preferences command on the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu.</li> + <li><strong>Priority</strong>: Choose a priority to indicate whether the + message has lowest, low, normal, high, or highest priority.</li> + <li><strong>Text Encoding</strong>: Choose a text encoding used for this + message.</li> + <li><strong>Send a Copy To</strong>: Choose this if you want to file an + additional copy of the sent message in a different folder than your default + Sent folder. Then select the folder you want.</li> + <li><strong>Encrypt This Message</strong>: Choose this to have &brandShortName; + encrypt this message (without changing the default).</li> + <li><strong>Digitally Sign This Message</strong>: Choose this to have + &brandShortName; digitally sign this message (without changing the + default).</li> +</ul> + +<p>Additionally, the following options are available from the Edit menu:</p> + +<ul> + <li><strong>Rewrap</strong>: If you are composing a message using the + plain-text editor, you can use the Rewrap command to rewrap long lines of + quoted text to fit the Compose window. This command rewraps selected quoted + text to the number of characters specified by the + <a href="mailnews_preferences.xhtml#composition">Composition</a> + preferences. This command is primarily useful when you are replying to a + message where the original message is quoted in your reply, and the original + message contains long lines. + + <p>You use the Mail & Newsgroups Account Settings command on the Edit + menu to specify that you want to use the plain-text editor for composing + messages. Select the Composition & Addressing panel of the account + and uncheck <q>Compose messages in HTML format</q> to use the plain-text + editor for all messages. If you only want to use the plain-text editor + occasionally, you can hold down the Shift key while clicking the Compose + or the Reply button to use the plain-text editor on an as-needed + basis.</p> + </li> + <li><strong>Check Spelling</strong>: Checks the spelling of the message text + before you send it. You can also click Spell.</li> + <li><strong>Spellcheck As You Type</strong>: Choose this option to have the + spelling of the message text checked as you type.</li> +</ul> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="replying_to_a_message">Replying to a Message</h2> + +<p>To reply to a mail message:</p> + +<ul> + <li>Select the message.</li> + <li>Click Reply to respond to the sender alone.</li> + <li>Click Reply All to respond to all addressees in the message.</li> +</ul> + +<p>To include the original message each time you reply to any message, and to + specify how to place the original message in the reply:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. + You see the Mail & Newsgroups Account Settings dialog box.</li> + <li>If you have multiple accounts, select an account and click the + <a href="mailnews_account_settings.xhtml#addressing">Composition & + Addressing</a> category for that account.</li> + <li>Select <q>Automatically quote the original message when + replying</q>.</li> + <li>Specify where in the message to place your reply. <q>Start my reply below + the quote</q> is the default.</li> + <li>If you have decided to <a + href="mailnews_account_settings.xhtml#account_settings">attach a + signature</a> to every outgoing message and selected to start your reply + above the quote here, you can additionally configure where your signature + is placed: + <ul> + <li>Select <q>below the quote (recommended)</q> to place your signature + at the very end of the message below the quoted text.</li> + <li>Select <q>below my reply (above the quote)</q> to place your + signature between your reply and the quoted text.</li> + </ul> + + <p><strong>Note</strong>: If you have created a signature, you can + optionally <a href="mailnews_account_settings.xhtml#addressing">omit + it</a> when replying to a message.</p> + </li> + <li>Click OK.</li> +</ol> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="forwarding_a_message">Forwarding a Message</h2> + +<p>When you forward a message, you can specify how its contents are included + in the new message: <em>inline</em> (in the body of the message), or as an + <em>attachment</em>.</p> + +<p>To forward a message:</p> + +<ol> + <li>Select the message and click Forward.</li> + <li>Type the name or email address of the recipient.</li> + <li>Click Send.</li> +</ol> + +<p>To set the default for forwarding messages:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click + <a href="mailnews_preferences.xhtml#composition">Composition</a>. (If no + subcategories are visible, double-click Mail & Newsgroups to expand the + list.)</li> + <li>For forwarding messages, choose Inline (in the message body) or As + Attachment. + + <p><strong>Note</strong>: If you have created a signature and forward + inline, its placement depends on the respective reply setting. You can + optionally <a href="mailnews_account_settings.xhtml#addressing">omit the + signature</a> when forwarding a message.</p> + </li> + <li>Click OK.</li> +</ol> + +<p><strong>Tip</strong>: To override the default for forwarding a message, + select the message, open the Message menu, and choose Forward As, then + choose Inline or Attachment.</p> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="confirming_that_your_message_was_opened">Confirming That Your Message + Was Opened</h2> + +<p>You can use return receipts to notify you when a recipient has displayed + (opened) your message. The recipient must be using a mail program that + supports the Message Disposition Notification (MDN) standard. Keep in mind + that the recipient may choose not to send you a return receipt, even if + you've requested one. Messages you send to a newsgroup address will not + include a return receipt request, since news servers don't support this + feature.</p> + +<p>To request return receipts for all messages you send, you can use the global + <a href="mailnews_preferences.xhtml#return_receipts_preferences">Return + Receipt</a> preferences to specify how to manage requests you receive for + return receipts. You can override these global preferences for individual + accounts.</p> + +<p>To request a return receipt on a per-message basis:</p> + +<ul> + <li>From a Mail Compose window, open the Options menu, and choose Return + Receipt.</li> +</ul> + +<p>To automatically request return receipts when sending messages from each of + your mail accounts:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click + <a href="mailnews_preferences.xhtml#return_receipts_preferences">Return + Receipts</a>. (If no subcategories are visible, double-click Mail & + Newsgroups to expand the list.)</li> + <li>Select <q>When sending messages, always request a return receipt</q>.</li> + <li>Click OK.</li> +</ol> + +<p>For more information on setting return receipt preferences, see + <a href="mailnews_preferences.xhtml#return_receipts_preferences">Mail & + Newsgroups Preferences - Return Receipts</a>.</p> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="saving_and_editing_a_draft_message">Saving and Editing a Draft + Message</h2> + +<p>To save a mail message as a draft so you can complete it later:</p> + +<ul> + <li>In the Compose window, click Save, or open the File menu and choose Save + as Draft. By default, the message is saved in the Drafts folder for the + current account. + + <p><strong>Note</strong>: Your mail message will stay open after you save + it as a draft.</p> + </li> +</ul> + +<p>To edit or send a draft message, begin from the Mail window:</p> + +<ol> + <li>Click the Drafts folder for the account where you created the draft + message.</li> + <li>Click the message that you want to edit.</li> + <li>In the top-right corner of the message, click the Edit Draft + button.</li> + <li>Edit the message as necessary.</li> + <li>Click Send to send the message or click Save to save the message so you + can complete it later. + + <p><strong>Note</strong>: Sending the message removes it from the Drafts + folder.</p> + </li> +</ol> + +<p><strong>Tip</strong>: You can also double-click the message to open it for + editing. This is especially useful if the message pane is closed.</p> + +<p>To delete one or more unwanted draft messages, begin from the Mail + window:</p> + +<ol> + <li>Click the Drafts folder for the account where you created the draft + messages.</li> + <li>Select the draft messages that you want to delete.</li> + <li>Click Delete in the Mail toolbar.</li> +</ol> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h2 id="creating_and_using_templates">Creating and Using Templates</h2> + +<p>Templates are useful for setting the default format for messages that you + send regularly, such as weekly status reports. You can save a message as a + template from any window in which it is displayed, including from within a + Mail compose window.</p> + +<p>To save a message to use as a template:</p> + +<ol> + <li>In the Mail window, click Compose to create a new message and then set + the default font, text size, text color, background color, and any other + default formatting you want. + + <p>Alternatively, open an existing message that already has the formatting + you want.</p> + </li> + <li>While displaying the message, open the File menu, choose Save As, then + choose Template. The message is stored as a template in the Templates + folder for the current mail account.</li> +</ol> + +<p>To compose a message using a template:</p> + +<ol> + <li>In the Mail window, select the Templates folder for the account where you + created the message template.</li> + <li>Double-click the message template to open it.</li> + <li>Edit the message, then save it (to put it in the Drafts folder) or send + it. + + <p><strong>Note</strong>: Sending the message does not remove the template + from the Templates folder. The template is preserved for future use.</p> + </li> +</ol> + +<p>To delete one or more unwanted message templates, begin from the Mail + window:</p> + +<ol> + <li>Click the Templates folder for the account where you created the message + templates.</li> + <li>Select the message templates that you want to delete.</li> + <li>Click Delete in the Mail toolbar.</li> +</ol> + +<p>[<a href="#sending_messages">Return to beginning of section</a>]</p> + +<h1 id="creating_html_mail_messages">Creating HTML Mail Messages</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#using_html_in_your_messages">Using HTML in Your + Messages</a></li> + <li><a href="#choosing_html_mail_sending_options">Choosing HTML Message + Sending Options</a></li> + <li><a href="#specifying_recipients_for_html_messages">Specifying + Recipients for HTML Messages</a></li> + <li><a href="#viewing_the_message_source_for_html_messages">Viewing the + Message Source for HTML Messages</a></li> + <li><a href="#using_the_html_mail_question_dialog_box">Using the HTML Mail + Question Dialog Box</a></li> + </ul> +</div> + +<h2 id="using_html_in_your_messages">Using HTML in Your Messages</h2> + +<p>HTML messages can include formatted text, links, images, and + tables—just like a web page. However, some recipients may not be able + to receive HTML messages. &brandShortName; Mail & Newsgroups allows you + to compose mail and newsgroup messages using either the HTML (rich-text) + formatting editor or the plain-text editor for each mail account you have. + In addition, you can choose whether your addressees should receive HTML or + plain-text messages by default, and how Mail & Newsgroups should handle + messages when it's not known if an addressee can receive HTML-formatted + mail.</p> + +<p>To specify whether to use the HTML editor as the default for composing + messages, begin from the Mail window:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Select the mail or newsgroup account you want to use.</li> + <li>Go to the Composition & Addressing panel and select <q>Compose + messages in HTML format</q>. You see the Formatting toolbar in the Compose + window. Leave this box unchecked to use the plain-text editor for this + account.</li> +</ol> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h3 id="editing_or_inserting_html_elements">Editing or Inserting HTML + Elements</h3> + +<p>If you understand how to work with HTML source code, you can edit or insert + additional HTML tags, style attributes, and JavaScript in your mail message. + If you are not sure how to work with HTML source code, it's best not to + change it. To work with HTML code, use one of these methods:</p> + +<ul> + <li>Place the insertion point where you want to insert the HTML code, then + open the Insert menu and choose HTML. In the Insert HTML dialog box, enter + HTML tags and text, and then click Insert to insert your changes.</li> + <li>Select the HTML source code that you want to edit, then open the Insert + menu and choose HTML. In the Insert HTML dialog box, edit HTML tags and + text, and then click Insert to insert your changes.</li> + <li>Select an element such as a table, named anchor, image, link, or + horizontal line. Double-click the element to open the associated properties + dialog box for that item. Click Advanced Edit to open the Advanced Property + Editor. You can use the Advanced Property Editor to add HTML attributes and + JavaScript to objects.</li> +</ul> + +<p>For more information on editing HTML source code, see + <a href="composer_help.xhtml#using_the_advanced_property_editor">Using the + Advanced Property Editor</a>.</p> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h2 id="choosing_html_mail_sending_options">Choosing HTML Mail Sending + Options</h2> + +<p>By default, Mail & Newsgroups prompts you before sending HTML messages + when it's not known whether the recipient's mail program can + display HTML-formatted messages.</p> + +<p>To choose sending-format options for mail messages, begin from the Mail + window:</p> + +<ol> + <li>Open the <span class="mac">&brandShortName;</span> + <span class="noMac">Edit</span> menu and choose Preferences.</li> + <li>Under the Mail & Newsgroups category, click + <a href="mailnews_preferences.xhtml#send_format">Send Format</a>. (If no + subcategories are visible, double-click Mail & Newsgroups to expand the + list). + + <p><strong>Note</strong>: This preference applies only to mail messages, + not to newsgroup messages.</p> + </li> + <li>Select the option you want and then click OK.</li> +</ol> + +<p>If while composing a message you realize that one or more recipients may not + be able to receive HTML-formatted mail, you can easily convert the message to + a different format when you click Send:</p> + +<ol> + <li>In the Compose window, open the Options menu and choose Format.</li> + <li>Select the format you want to use for sending the message from the + submenu: + <ul> + <li><strong>Auto Detect</strong>: Mail & Newsgroups chooses the + appropriate format for the message text. If it can't determine the + format, it asks you to choose a format.</li> + <li><strong>Plain Text Only</strong>: The message may not display + formatting such as bold text, but all mail programs will be able to + display the message.</li> + <li><strong>Rich Text (HTML) Only</strong>: Some mail programs may have + trouble displaying an HTML-formatted message. Choose this option only + if you are sure the recipient's mail program can display + HTML-formatted mail.</li> + <li><strong>Plain and Rich (HTML) Text</strong>: This uses more disk + space, but may be the best choice if you are not sure whether the + recipient's mail program can display HTML-formatted mail.</li> + </ul> + </li> + <li>When you've finished composing the message, click Send.</li> +</ol> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h2 id="specifying_recipients_for_html_messages">Specifying Recipients for HTML + Messages</h2> + +<p>You can save time by indicating whether individuals in your address books + prefer to receive either HTML messages or plain text messages.</p> + +<ol> + <li>Open the Window menu and choose Address Book.</li> + <li>Select the address book on the left and then select the individual's + card on the right.</li> + <li>Click Properties to display the <q>Card for</q> dialog box.</li> + <li>In the Contact tab, use the <q>Prefers to receive messages formatted + as</q> drop-down list to select HTML if you know this recipient can read + HTML-formatted messages (such as messages that include links, images, or + tables). + + <p>If this recipient can only read messages sent as plain text (no + formatting), then choose Plain Text. If you don't know or are not + sure, choose Unknown.</p> + + <p>If you choose Unknown, &brandShortName; Mail & Newsgroups determines + the sending format based on the Send Format settings for Mail & + Newsgroups in the Preferences dialog box. If Mail & Newsgroups still + can't determine the correct format, it will prompt you to choose a + sending format when you send the message.</p> + </li> + <li>Click OK.</li> +</ol> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h2 id="viewing_the_message_source_for_html_messages">Viewing the Message + Source for HTML Messages</h2> + +<p>You can quickly view the HTML and other code that generates an HTML message + you've received:</p> + +<ol> + <li>In the message list window, open the message.</li> + <li>Open the View menu and choose Message Source.</li> +</ol> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h2 id="using_the_html_mail_question_dialog_box">Using the HTML Mail Question + Dialog Box</h2> + +<p>The HTML Mail Question dialog box appears when you try to send a message to + someone whose mail program may not be able to display HTML messages or when + Mail & Newsgroups cannot determine whether your recipient can display + HTML messages. If you are in doubt, send the message in both HTML and + plain-text formats.</p> + +<p>[<a href="#creating_html_mail_messages">Return to beginning of + section</a>]</p> + +<h1 id="using_attachments">Using Attachments</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#attaching_a_file_or_web_page">Attaching a File or Web + Page</a></li> + <li><a href="#viewing_and_opening_attachments">Viewing and Opening + Attachments</a></li> + <li><a href="#saving_attachments">Saving Attachments</a></li> + </ul> +</div> + +<h2 id="attaching_a_file_or_web_page">Attaching a File or Web Page</h2> + +<p>To attach a file to an outgoing mail message:</p> + +<ol> + <li>In the Compose window, click Attach or open the File menu and choose + Attach File. You see the <q>Enter file to attach</q> dialog box. + + <p><strong>Tip</strong>: You can also click inside the Attachments area to + attach a file.</p> + </li> + <li>Type the name of the file you want to attach, or select a file from your + hard drive that you want to attach.</li> + <li>Click Open. The filename appears in the Attachments area.</li> +</ol> + +<p><strong>Tip</strong>: You can also drag and drop one or more files from your + desktop into the Attachments area in the Compose window.</p> + +<p>To attach a web page to an outgoing mail message:</p> + +<ol> + <li>In the Compose window, open the File menu and choose Attach Web Page.</li> + <li>In the dialog box, enter the URL of the page and then click OK. The web + page URL appears in the Attachments area.</li> +</ol> + +<p><strong>Tip</strong>: When you are viewing a page in the browser, + you can send the page to someone by opening the File menu and choosing Send + Page.</p> + +<p>[<a href="#using_attachments">Return to beginning of section</a>]</p> + +<h2 id="viewing_and_opening_attachments">Viewing and Opening Attachments</h2> + +<p>If you receive a mail attachment that consists of a file type that + &brandShortName; can display (such as graphic files and HTML files), you see + the attachment displayed inline (in the body of the message). For other file + types, Mail & Newsgroups lets you open the attachment using another + application, or you can save the attachment on your hard disk.</p> + +<p>To open the attachment, make sure you have a program on your computer that + can open files of the same type as the attachment's file format. For + example, if you want to open a .DOC file, make sure you have a program on + your computer that can open .DOC files.</p> + +<p>To open an attachment:</p> + +<ol> + <li>Double-click the attachment you want (if there is more than one).</li> + <li>In the Downloading dialog box, choose what you want &brandShortName; to + do with the attachment: + <ul> + <li>If &brandShortName; finds an application on your hard disk that can + open the attachment, you can open the attachment using that + application. Click <q>Choose</q> to use a different application to open + the attachment.</li> + <li>If &brandShortName; can't find an application on your hard disk + that can open the attachment, you can save the attachment. You + won't be able to open the attachment, but at least you can save + it on your hard disk until you can install an application that can open + it.</li> + <li>Click <q>Advanced</q> to add a new file type to the list of helper + applications. &brandShortName; uses helper applications to determine + how different file types are opened by other applications from within + &brandShortName;. For more information, see + <a href="nav_help.xhtml#plugins_and_downloads">Plugins and + Downloads</a>.</li> + </ul> + </li> + <li>Click OK.</li> +</ol> + +<p><strong>Note</strong>: If you are viewing your mail using an IMAP mail + server, all attachments remain on the server.</p> + +<p>[<a href="#using_attachments">Return to beginning of section</a>]</p> + +<h2 id="saving_attachments">Saving Attachments</h2> + +<p>To save an attachment:</p> + +<ol> + <li>In the right side of the message envelope, under <q>Attachments</q>, + select the attachment that you want to save.</li> + <li>Right-click <span class="mac">or, if you have a one-button mouse, + <kbd>Ctrl</kbd>-click</span>the attachment and choose Save As from the + pop-up menu.</li> + <li>Choose a filename and location for the attachment on your hard disk and + then click OK. Mail & Newsgroups downloads the attachment and saves it + to the specified location.</li> +</ol> + +<p><strong>Tip</strong>: To save all attachments, right-click + <span class="mac">or, if you have a one-button mouse, + <kbd>Ctrl</kbd>-click</span>the first one in the attachment list, and choose + Save All. You can then specify the location where you want all the + attachments to be saved.</p> + +<p>[<a href="#using_attachments">Return to beginning of section</a>]</p> + +<h1 id="deleting_messages">Deleting Messages</h1> + +<div class="contentsBox">In this section: + <ul> + <li><a href="#deleting_pop_or_imap_messages">Deleting POP or IMAP + Messages</a></li> + <li><a href="#moving_messages_to_and_from_the_trash">Moving Messages to and + from the Trash</a></li> + </ul> +</div> + +<h2 id="deleting_pop_or_imap_messages">Deleting POP or IMAP Messages</h2> + +<p>How you delete messages depends on your mail server type: POP or IMAP. + Deleted POP messages are automatically moved to the Trash folder. IMAP users + can set different options for deleting messages.</p> + +<p>To delete messages from your Inbox or other folders, begin from the Mail + window:</p> + +<ol> + <li>In the message list, select the messages and click Delete. By default, + Mail & Newsgroups moves the selected messages to the Trash folder.</li> + <li>To delete messages permanently, open the File menu and choose Empty + Trash.</li> +</ol> + +<p>To delete messages without opening them, begin from the Mail window:</p> + +<ol> + <li>Open the View menu and choose Layout, and then uncheck Message Pane. + + <p>Alternatively, click the Message Pane handle (the ridged area centered + at the bottom of the message list) to close the message pane.</p> + </li> + <li>In the message list, select the messages and click Delete.</li> +</ol> + +<p>To set deletion preferences for IMAP messages:</p> + +<ol> + <li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You + see the Mail & Newsgroups Account Settings dialog box.</li> + <li>Locate the IMAP account you want, and then click the Server Settings + category under the account name.</li> + <li>Select the <a + href="mailnews_account_settings.xhtml#when_i_delete_a_message">options</a> + you want for deleting messages and click OK.</li> +</ol> + +<p>[<a href="#deleting_messages">Return to beginning of section</a>]</p> + +<h2 id="moving_messages_to_and_from_the_trash">Moving Messages To and From the + Trash</h2> + +<p>If you use a POP server to deliver your mail, or if you set up IMAP to use + the Trash folder, follow these steps to delete messages from your Inbox or + other folders:</p> + +<ol> + <li>In the message list, select the messages you want to delete.</li> + <li>Click Delete. Mail & Newsgroups moves the messages to the Trash + folder.</li> +</ol> + +<p>To recover messages from the Trash:</p> + +<ol> + <li>Click the Trash folder.</li> + <li>Select the messages you want to recover and drag them to another + folder.</li> +</ol> + +<p>To delete messages permanently:</p> + +<ul> + <li>Open the File menu and choose Empty Trash.</li> +</ul> + +<p>[<a href="#deleting_messages">Return to beginning of section</a>]</p> +</body> +</html> |