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authorDaniel Baumann <daniel.baumann@progress-linux.org>2023-05-08 16:27:08 +0000
committerDaniel Baumann <daniel.baumann@progress-linux.org>2023-05-08 16:27:08 +0000
commit81581f9719bc56f01d5aa08952671d65fda9867a (patch)
tree0f5c6b6138bf169c23c9d24b1fc0a3521385cb18 /docs/cloud/manage/sign-in.mdx
parentReleasing debian version 1.38.1-1. (diff)
downloadnetdata-81581f9719bc56f01d5aa08952671d65fda9867a.tar.xz
netdata-81581f9719bc56f01d5aa08952671d65fda9867a.zip
Merging upstream version 1.39.0.
Signed-off-by: Daniel Baumann <daniel.baumann@progress-linux.org>
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----
-title: "Sign in with email, Google, or GitHub"
-description: "Learn how signing in to Cloud works via one of our three authentication methods, plus some tips if you're having trouble signing in."
-custom_edit_url: "https://github.com/netdata/netdata/blob/master/docs/cloud/manage/sign-in.mdx"
-sidebar_label: "Sign in with email, Google, or GitHub"
-learn_status: "Published"
-learn_topic_type: "Tasks"
-learn_rel_path: "Operations"
----
-
-You can [sign in to Netdata](https://app.netdata.cloud/sign-in?cloudRoute=spaces?utm_source=docs&utm_content=sign_in_button_first_section) through one of three methods: email, Google, or GitHub. Email uses a
-time-sensitive link that authenticates your browser, and Google/GitHub both use OAuth to associate your email address
-with a Netdata Cloud account.
-
-No matter the method, your Netdata Cloud account is based around your email address. Netdata Cloud does not store
-passwords.
-
-
-## Email
-
-To sign in with email, visit [Netdata Cloud](https://app.netdata.cloud/sign-in?cloudRoute=spaces?utm_source=docs&utm_content=sign_in_button_email_section), enter your email address, and click
-the **Sign in by email** button.
-
-![Verify your email!](https://user-images.githubusercontent.com/82235632/125475486-c667635a-067f-4866-9411-9f7f795a0d50.png)
-
-Click the **Verify** button in the email to begin using Netdata Cloud.
-
-To use this same Netdata Cloud account on additional devices, request another sign in email, open the email on that
-device, and sign in.
-
-### Don't have a Netdata Cloud account yet?
-
-If you don't have a Netdata Cloud account yet you won't need to worry about it. During the sign in process we will create one for you and make the process seamless to you.
-
-After your account is created and you sign in to Netdata, you first are asked to agree to Netdata Cloud's [Privacy
-Policy](https://www.netdata.cloud/privacy/) and [Terms of Use](https://www.netdata.cloud/terms/). Once you agree with these you are directed
-through the Netdata Cloud onboarding process, which is explained in the [Netdata Cloud
-quickstart](https://github.com/netdata/netdata/blob/master/docs/cloud/get-started.mdx).
-
-### Troubleshooting
-
-You should receive your sign in email in less than a minute. The subject is **Verify your email!** and the sender is `no-reply@app.netdata.cloud` via `sendgrid.net`.
-
-If you don't see the email, try the following:
-
-- Check [Netdata Cloud status](https://status.netdata.cloud) for ongoing issues with our infrastructure.
-- Request another sign in email via the [sign in page](https://app.netdata.cloud/sign-in?cloudRoute=spaces?utm_source=docs&utm_content=sign_in_button_troubleshooting_section).
-- Check your spam folder.
-- In Gmail, check the **Updates** category.
-
-You may also want to add `no-reply@app.netdata.cloud` to your address book or contacts list, especially if you're using
-a public email service, such as Gmail. You may also want to whitelist/allowlist either the specific email or the entire
-`app.netdata.cloud` domain.
-
-## Google and GitHub OAuth
-
-When you use Google/GitHub OAuth, your Netdata Cloud account is associated with the email address that Netdata Cloud
-receives via OAuth.
-
-To sign in with Google or GitHub OAuth, visit [Netdata Cloud](https://app.netdata.cloud/sign-in?cloudRoute=spaces?utm_source=docs&utm_content=sign_in_button_google_github_section) and click the
-**Continue with Google/GitHub** or button. Enter your Google/GitHub username and your password. Complete two-factor
-authentication if you or your organization has it enabled.
-
-You are then signed in to Netdata Cloud or directed to the new-user onboarding if you have not signed up previously.
-
-## Reset a password
-
-Netdata Cloud does not store passwords and does not support password resets. All of our sign in methods do not
-require passwords, and use either links in emails or Google/GitHub OAuth for authentication.
-
-## Switch between sign in methods
-
-You can switch between sign in methods if the email account associated with each method is the same.
-
-For example, you first sign in via your email account, `user@example.com`, and later sign out. You later attempt to sign
-in via a GitHub account associated with `user@example.com`. Netdata Cloud recognizes that the two are the same and signs
-you in to your original account.
-
-However, if you first sign in via your `user@example.com` email account and then sign in via a Google account associated
-with `user2@example.com`, Netdata Cloud creates a new account and begins the onboarding process.
-
-It is not currently possible to link an account created with `user@example.com` to a Google account associated with
-`user2@example.com`.
-
-## What's next?
-
-If you haven't already onboarded to Netdata Cloud and connected your first nodes, visit
-the [get started guide](https://github.com/netdata/netdata/blob/master/docs/cloud/get-started.mdx).