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authorDaniel Baumann <daniel.baumann@progress-linux.org>2024-08-26 08:15:24 +0000
committerDaniel Baumann <daniel.baumann@progress-linux.org>2024-08-26 08:15:35 +0000
commitf09848204fa5283d21ea43e262ee41aa578e1808 (patch)
treec62385d7adf209fa6a798635954d887f718fb3fb /integrations/templates
parentReleasing debian version 1.46.3-2. (diff)
downloadnetdata-f09848204fa5283d21ea43e262ee41aa578e1808.tar.xz
netdata-f09848204fa5283d21ea43e262ee41aa578e1808.zip
Merging upstream version 1.47.0.
Signed-off-by: Daniel Baumann <daniel.baumann@progress-linux.org>
Diffstat (limited to 'integrations/templates')
-rw-r--r--integrations/templates/troubleshooting.md37
1 files changed, 37 insertions, 0 deletions
diff --git a/integrations/templates/troubleshooting.md b/integrations/templates/troubleshooting.md
index f78d49a7f..2176dd010 100644
--- a/integrations/templates/troubleshooting.md
+++ b/integrations/templates/troubleshooting.md
@@ -4,6 +4,10 @@
### Debug Mode
+[% if entry.meta.plugin_name == 'go.d.plugin' %]
+**Important**: Debug mode is not supported for data collection jobs created via the UI using the Dyncfg feature.
+[% endif %]
+
To troubleshoot issues with the `[[ entry.meta.module_name ]]` collector, run the `[[ entry.meta.plugin_name ]]` with the debug option enabled. The output
should give you clues as to why the collector isn't working.
@@ -42,6 +46,39 @@ should give you clues as to why the collector isn't working.
```
[% endif %]
+### Getting Logs
+
+If you're encountering problems with the `[[ entry.meta.module_name ]]` collector, follow these steps to retrieve logs and identify potential issues:
+
+- **Run the command** specific to your system (systemd, non-systemd, or Docker container).
+- **Examine the output** for any warnings or error messages that might indicate issues. These messages should provide clues about the root cause of the problem.
+
+#### System with systemd
+
+Use the following command to view logs generated since the last Netdata service restart:
+
+```bash
+journalctl _SYSTEMD_INVOCATION_ID="$(systemctl show --value --property=InvocationID netdata)" --namespace=netdata --grep [[ entry.meta.module_name ]]
+```
+
+#### System without systemd
+
+Locate the collector log file, typically at `/var/log/netdata/collector.log`, and use `grep` to filter for collector's name:
+
+```bash
+grep [[ entry.meta.module_name ]] /var/log/netdata/collector.log
+```
+
+**Note**: This method shows logs from all restarts. Focus on the **latest entries** for troubleshooting current issues.
+
+#### Docker Container
+
+If your Netdata runs in a Docker container named "netdata" (replace if different), use this command:
+
+```bash
+docker logs netdata 2>&1 | grep [[ entry.meta.module_name ]]
+```
+
[% else %]
[% if entry.troubleshooting.problems.list %]
## Troubleshooting