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diff --git a/docs/cloud/alerts-notifications/add-pagerduty-notification-configuration.md b/docs/cloud/alerts-notifications/add-pagerduty-notification-configuration.md new file mode 100644 index 00000000..6e47cfd9 --- /dev/null +++ b/docs/cloud/alerts-notifications/add-pagerduty-notification-configuration.md @@ -0,0 +1,60 @@ +<!-- +title: "Add PagerDuty notification configuration" +sidebar_label: "Add PagerDuty notification configuration" +custom_edit_url: "https://github.com/netdata/netdata/blob/master/docs/cloud/alerts-notifications/add-pagerduty-notification-configuration.md" +sidebar_position: "1" +learn_status: "Published" +learn_topic_type: "Tasks" +learn_rel_path: "Operations/Alerts" +learn_docs_purpose: "Instructions on how to add notification configuration for PagerDuty" +--> + +From the Cloud interface, you can manage your space's notification settings and from these you can add specific configuration to get notifications delivered on PagerDuty. + +#### Prerequisites + +To add PagerDuty notification configurations you need + +- A Cloud account +- Access to the space as and **administrator** +- Space will needs to be on **Business** plan or higher +- Have a PagerDuty service to receive events, for mode details check [how to configure this on PagerDuty](#settings-on-pagerduty) + +#### Steps + +1. Click on the **Space settings** cog (located above your profile icon) +1. Click on the **Notification** tab +1. Click on the **+ Add configuration** button (near the top-right corner of your screen) +1. On the **PagerDuty** card click on **+ Add** +1. A modal will be presented to you to enter the required details to enable the configuration: + 1. **Notification settings** are Netdata specific settings + - Configuration name - you can optionally provide a name for your configuration you can easily refer to it + - Rooms - by specifying a list of Rooms you are select to which nodes or areas of your infrastructure you want to be notified using this configuration + - Notification - you specify which notifications you want to be notified using this configuration: All Alerts and unreachable, All Alerts, Critical only + 1. **Integration configuration** are the specific notification integration required settings, which vary by notification method. For PagerDuty: + - Integration Key - is a 32 character key provided by PagerDuty to receive events on your service. For more details check [how to configure this on PagerDuty](#settings-on-pagerduty) + +#### Settings on PagerDuty + +#### Enable webhook integrations on PagerDuty + +To enable the webhook integrations on PagerDuty you need: +1. Create a service to receive events from your services directory page: + +  + +1. At step 3, select `Events API V2` Integration:or **View Webhooks** if you already have some defined + +  + +1. Once the service is created you will be redirected to its configuration page, where you can copy the **integration key**, that you will need need to add to your notification configuration on Netdata UI: + + +  + + +#### Related topics + +- [Alerts Configuration](https://github.com/netdata/netdata/blob/master/health/README.md) +- [Alert Notifications](https://github.com/netdata/netdata/blob/master/docs/cloud/alerts-notifications/notifications.mdx) +- [Manage notification methods](https://github.com/netdata/netdata/blob/master/docs/cloud/alerts-notifications/manage-notification-methods.md)
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