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diff --git a/docs/cloud/alerts-notifications/add-webhook-notification-configuration.md b/docs/cloud/alerts-notifications/add-webhook-notification-configuration.md index e6d042339..0140c30fd 100644 --- a/docs/cloud/alerts-notifications/add-webhook-notification-configuration.md +++ b/docs/cloud/alerts-notifications/add-webhook-notification-configuration.md @@ -1,17 +1,8 @@ -<!-- -title: "Add webhook notification configuration" -sidebar_label: "Add webhook notification configuration" -custom_edit_url: "https://github.com/netdata/netdata/blob/master/docs/cloud/alerts-notifications/add-webhook-notification-configuration.md" -sidebar_position: "1" -learn_status: "Published" -learn_topic_type: "Tasks" -learn_rel_path: "Operations/Alerts" -learn_docs_purpose: "Instructions on how to add notification configuration for webhook" ---> +# Add webhook notification configuration -From the Cloud interface, you can manage your space's notification settings and from these you can add specific configuration to get notifications delivered on a webhook using a predefined schema. +From the Cloud interface, you can manage your space's notification settings and from these you can add a specific configuration to get notifications delivered on a webhook using a predefined schema. -#### Prerequisites +## Prerequisites To add discord notification configurations you need @@ -20,7 +11,7 @@ To add discord notification configurations you need - Space needs to be on **Pro** plan or higher - Have an app that allows you to receive webhooks following a predefined schema, for mode details check [how to create the webhook service](#webhook-service) -#### Steps +## Steps 1. Click on the **Space settings** cog (located above your profile icon) 1. Click on the **Notification** tab @@ -34,16 +25,16 @@ To add discord notification configurations you need 1. **Integration configuration** are the specific notification integration required settings, which vary by notification method. For webhook: - Webhook URL - webhook URL is the url of the service that Netdata will send notifications to. In order to keep the communication secured, we only accept HTTPS urls. Check [how to create the webhook service](#webhook-service). - Extra headers - these are optional key-value pairs that you can set to be included in the HTTP requests sent to the webhook URL. For mode details check [Extra headers](#extra-headers) - - Authorization Mechanism - Netdata webhook integration supports 3 different authorization mechanisms. For mode details check [Authorization mechanism](#authorization-mechanism): + - Authentication Mechanism - Netdata webhook integration supports 3 different authentication mechanisms. For mode details check [Authentication mechanisms](#authentication-mechanisms): - Mutual TLS (recommended) - default authentication mechanism used if no other method is selected. - Basic - the client sends a request with an Authorization header that includes a base64-encoded string in the format **username:password**. These will settings will be required inputs. - Bearer - the client sends a request with an Authorization header that includes a **bearer token**. This setting will be a required input. -#### Webhook service +## Webhook service A webhook integration allows your application to receive real-time alerts from Netdata by sending HTTP requests to a specified URL. In this document, we'll go over the steps to set up a generic webhook integration, including adding headers, and implementing different types of authorization mechanisms. -##### Netdata webhook integration +### Netdata webhook integration A webhook integration is a way for one service to notify another service about events that occur within it. This is done by sending an HTTP POST request to a specified URL (known as the "webhook URL") when an event occurs. @@ -59,16 +50,17 @@ The notification content sent to the destination service will be a JSON object h | chart | string | The chart associated with the alert. | | context | string | The chart context. | | space | string | The space where the node that raised the alert is assigned. | +| rooms | object[object(string,string)] | Object with list of rooms names and urls where the node belongs to. | | family | string | Context family. | | class | string | Classification of the alert, e.g. "Error". | | severity | string | Alert severity, can be one of "warning", "critical" or "clear". | | date | string | Date of the alert in ISO8601 format. | | duration | string | Duration the alert has been raised. | -| critical_count | integer | umber of critical alerts currently existing on the same node. | -| warning_count | integer | Number of warning alerts currently existing on the same node. | +| additional_active_critical_alerts | integer | Number of additional critical alerts currently existing on the same node. | +| additional_active_warning_alerts | integer | Number of additional warning alerts currently existing on the same node. | | alarm_url | string | Netdata Cloud URL for this alarm. | -##### Extra headers +### Extra headers When setting up a webhook integration, the user can specify a set of headers to be included in the HTTP requests sent to the webhook URL. @@ -78,28 +70,165 @@ By default, the following headers will be sent in the HTTP request |:-------------------------------:|-----------------------------| | Content-Type | application/json | -##### Authorization mechanism +### Authentication mechanisms -Netdata webhook integration supports 3 different authorization mechanisms: +Netdata webhook integration supports 3 different authentication mechanisms: -1. Mutual TLS (recommended) +#### Mutual TLS authentication (recommended) -In mutual Transport Layer Security (mTLS) authorization, the client and the server authenticate each other using X.509 certificates. This ensures that the client is connecting to the intended server, and that the server is only accepting connections from authorized clients. - -To take advantage of mutual TLS, you can configure your server to verify Netdata's client certificate. To do that you need to download our [CA certificate file](http://localhost) and configure your server to use it as the +In mutual Transport Layer Security (mTLS) authentication, the client and the server authenticate each other using X.509 certificates. This ensures that the client is connecting to the intended server, and that the server is only accepting connections from authorized clients. This is the default authentication mechanism used if no other method is selected. -2. Basic +To take advantage of mutual TLS, you can configure your server to verify Netdata's client certificate. In order to achieve this, the Netdata client sending the notification supports mutual TLS (mTLS) to identify itself with a client certificate that your server can validate. + +The steps to perform this validation are as follows: + +- Store Netdata CA certificate on a file in your disk. The content of this file should be: + +<details> + <summary>Netdata CA certificate</summary> + +``` +-----BEGIN CERTIFICATE----- +MIIF0jCCA7qgAwIBAgIUDV0rS5jXsyNX33evHEQOwn9fPo0wDQYJKoZIhvcNAQEN +BQAwgYAxCzAJBgNVBAYTAlVTMRMwEQYDVQQIEwpDYWxpZm9ybmlhMRYwFAYDVQQH +Ew1TYW4gRnJhbmNpc2NvMRYwFAYDVQQKEw1OZXRkYXRhLCBJbmMuMRIwEAYDVQQL +EwlDbG91ZCBTUkUxGDAWBgNVBAMTD05ldGRhdGEgUm9vdCBDQTAeFw0yMzAyMjIx +MjQzMDBaFw0zMzAyMTkxMjQzMDBaMIGAMQswCQYDVQQGEwJVUzETMBEGA1UECBMK +Q2FsaWZvcm5pYTEWMBQGA1UEBxMNU2FuIEZyYW5jaXNjbzEWMBQGA1UEChMNTmV0 +ZGF0YSwgSW5jLjESMBAGA1UECxMJQ2xvdWQgU1JFMRgwFgYDVQQDEw9OZXRkYXRh +IFJvb3QgQ0EwggIiMA0GCSqGSIb3DQEBAQUAA4ICDwAwggIKAoICAQCwIg7z3R++ +ppQYYVVoMIDlhWO3qVTMsAQoJYEvVa6fqaImUBLW/k19LUaXgUJPohB7gBp1pkjs +QfY5dBo8iFr7MDHtyiAFjcQV181sITTMBEJwp77R4slOXCvrreizhTt1gvf4S1zL +qeHBYWEgH0RLrOAqD0jkOHwewVouO0k3Wf2lEbCq3qRk2HeDvkv0LR7sFC+dDms8 +fDHqb/htqhk+FAJELGRqLeaFq1Z5Eq1/9dk4SIeHgK5pdYqsjpBzOTmocgriw6he +s7F3dOec1ZZdcBEAxOjbYt4e58JwuR81cWAVMmyot5JNCzYVL9e5Vc5n22qt2dmc +Tzw2rLOPt9pT5bzbmyhcDuNg2Qj/5DySAQ+VQysx91BJRXyUimqE7DwQyLhpQU72 +jw29lf2RHdCPNmk8J1TNropmpz/aI7rkperPugdOmxzP55i48ECbvDF4Wtazi+l+ +4kx7ieeLfEQgixy4lRUUkrgJlIDOGbw+d2Ag6LtOgwBiBYnDgYpvLucnx5cFupPY +Cy3VlJ4EKUeQQSsz5kVmvotk9MED4sLx1As8V4e5ViwI5dCsRfKny7BeJ6XNPLnw +PtMh1hbiqCcDmB1urCqXcMle4sRhKccReYOwkLjLLZ80A+MuJuIEAUUuEPCwywzU +R7pagYsmvNgmwIIuJtB6mIJBShC7TpJG+wIDAQABo0IwQDAOBgNVHQ8BAf8EBAMC +AQYwDwYDVR0TAQH/BAUwAwEB/zAdBgNVHQ4EFgQU9IbvOsPSUrpr8H2zSafYVQ9e +Ft8wDQYJKoZIhvcNAQENBQADggIBABQ08aI31VKZs8jzg+y/QM5cvzXlVhcpkZsY +1VVBr0roSBw9Pld9SERrEHto8PVXbadRxeEs4sKivJBKubWAooQ6NTvEB9MHuGnZ +VCU+N035Gq/mhBZgtIs/Zz33jTB2ju3G4Gm9VTZbVqd0OUxFs41Iqvi0HStC3/Io +rKi7crubmp5f2cNW1HrS++ScbTM+VaKVgQ2Tg5jOjou8wtA+204iYXlFpw9Q0qnP +qq6ix7TfLLeRVp6mauwPsAJUgHZluz7yuv3r7TBdukU4ZKUmfAGIPSebtB3EzXfH +7Y326xzv0hEpjvDHLy6+yFfTdBSrKPsMHgc9bsf88dnypNYL8TUiEHlcTgCGU8ts +ud8sWN2M5FEWbHPNYRVfH3xgY2iOYZzn0i+PVyGryOPuzkRHTxDLPIGEWE5susM4 +X4bnNJyKH1AMkBCErR34CLXtAe2ngJlV/V3D4I8CQFJdQkn9tuznohUU/j80xvPH +FOcDGQYmh4m2aIJtlNVP6+/92Siugb5y7HfslyRK94+bZBg2D86TcCJWaaZOFUrR +Y3WniYXsqM5/JI4OOzu7dpjtkJUYvwtg7Qb5jmm8Ilf5rQZJhuvsygzX6+WM079y +nsjoQAm6OwpTN5362vE9SYu1twz7KdzBlUkDhePEOgQkWfLHBJWwB+PvB1j/cUA3 +5zrbwvQf +-----END CERTIFICATE----- +``` +</details> + +- Enable client certificate validation on the web server that is doing the TLS termination. Below we show you how to perform this configuration in `NGINX` and `Apache` + + **NGINX** + +```bash +server { + listen 443 ssl default_server; + + # ... existing SSL configuration for server authentication ... + ssl_verify_client on; + ssl_client_certificate /path/to/Netdata_CA.pem; + + location / { + if ($ssl_client_s_dn !~ "CN=api.netdata.cloud") { + return 403; + } + # ... existing location configuration ... + } +} +``` + +**Apache** + +```bash +Listen 443 +<VirtualHost *:443> + # ... existing SSL configuration for server authentication ... + SSLVerifyClient require + SSLCACertificateFile "/path/to/Netdata_CA.pem" +</VirtualHost> +<Directory /var/www/> + Require expr "%{SSL_CLIENT_S_DN_CN} == 'api.netdata.cloud'" + # ... existing directory configuration ... +</Directory> +``` + +#### Basic authentication In basic authorization, the client sends a request with an Authorization header that includes a base64-encoded string in the format username:password. The server then uses this information to authenticate the client. If this authentication method is selected, the user can set the user and password that will be used when connecting to the destination service. -3. Bearer +#### Bearer token authentication + +In bearer token authentication, the client sends a request with an Authorization header that includes a bearer token. The server then uses this token to authenticate the client. Bearer tokens are typically generated by an authentication service, and are passed to the client after a successful authentication. If this method is selected, the user can set the token to be used for connecting to the destination service. + +##### Challenge secret + +To validate that you has ownership of the web application that will receive the webhook events, we are using a challenge response check mechanism. + +This mechanism works as follows: + +- The challenge secret parameter that you provide is a shared secret between you and Netdata only. +- On your request for creating a new Webhook integration, we will make a GET request to the url of the webhook, adding a query parameter `crc_token`, consisting of a random string. +- You will receive this request on your application and it must construct an encrypted response, consisting of a base64-encoded HMAC SHA-256 hash created from the crc_token and the shared secret. The response will be in the format: + +```json +{ + "response_token": "sha256=9GKoHJYmcHIkhD+C182QWN79YBd+D+Vkj4snmZrfNi4=" +} +``` + +- We will compare your application's response with the hash that we will generate using the challenge secret, and if they are the same, the integration creation will succeed. + +We will do this validation everytime you update your integration configuration. + +- Response requirements: + - A base64 encoded HMAC SHA-256 hash created from the crc_token and the shared secret. + - Valid response_token and JSON format. + - Latency less than 5 seconds. + - 200 HTTP response code. + +**Example response token generation in Python:** + +Here you can see how to define a handler for a Flask application in python 3: + +```python +import base64 +import hashlib +import hmac +import json + +key ='YOUR_CHALLENGE_SECRET' + +@app.route('/webhooks/netdata') +def webhook_challenge(): + token = request.args.get('crc_token').encode('ascii') + + # creates HMAC SHA-256 hash from incomming token and your consumer secret + sha256_hash_digest = hmac.new(key.encode(), + msg=token, + digestmod=hashlib.sha256).digest() + + # construct response data with base64 encoded hash + response = { + 'response_token': 'sha256=' + base64.b64encode(sha256_hash_digest).decode('ascii') + } -In bearer token authorization, the client sends a request with an Authorization header that includes a bearer token. The server then uses this token to authenticate the client. Bearer tokens are typically generated by an authentication service, and are passed to the client after a successful authentication. If this method is selected, the user can set the token to be used for connecting to the destination service. + # returns properly formatted json response + return json.dumps(response) +``` #### Related topics - [Alerts Configuration](https://github.com/netdata/netdata/blob/master/health/README.md) -- [Alert Notifications](https://github.com/netdata/netdata/blob/master/docs/cloud/alerts-notifications/notifications.mdx) +- [Alert Notifications](https://github.com/netdata/netdata/blob/master/docs/cloud/alerts-notifications/notifications.md) - [Manage notification methods](https://github.com/netdata/netdata/blob/master/docs/cloud/alerts-notifications/manage-notification-methods.md) |