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+# Netdata Agent Security and Privacy Design
+
+## Security by Design
+
+Netdata Agent is designed with a security-first approach. Its structure ensures data safety by only exposing chart
+metadata and metric values, not the raw data collected. This design principle allows Netdata to be used in environments
+requiring the highest level of data isolation, such as PCI Level 1. Even though Netdata plugins connect to a user's
+database server or read application log files to collect raw data, only the processed metrics are stored in Netdata
+databases, sent to upstream Netdata servers, or archived to external time-series databases.
+
+## User Data Protection
+
+> **Note**
+>
+> Users are responsible for backing up, recovering, and ensuring their data's availability because Netdata stores data locally on each system due to its decentralized architecture.
+
+
+The Netdata Agent is programmed to safeguard user data. When collecting data, the raw data does not leave the host. All
+plugins, even those running with escalated capabilities or privileges, perform a hard-coded data collection job. They do
+not accept commands from Netdata, and the original application data collected do not leave the process they are
+collected in, are not saved, and are not transferred to the Netdata daemon. For the “Functions” feature, the data
+collection plugins offer Functions, and the user interface merely calls them back as defined by the data collector. The
+Netdata Agent main process does not require any escalated capabilities or privileges from the operating system, and
+neither do most of the data collecting plugins.
+
+## Communication and Data Encryption
+
+Data collection plugins communicate with the main Netdata process via ephemeral, in-memory, pipes that are inaccessible
+to any other process.
+
+Streaming of metrics between Netdata agents requires an API key and can also be encrypted with TLS if the user
+configures it.
+
+The Netdata agent's web API can also use TLS if configured.
+
+When Netdata agents are claimed to Netdata Cloud, the communication happens via MQTT over Web Sockets over TLS, and
+public/private keys are used for authorizing access. These keys are exchanged during the claiming process (usually
+during the provisioning of each agent).
+
+## Authentication
+
+Direct user access to the agent is not authenticated, considering that users should either use Netdata Cloud, or they
+are already on the same LAN, or they have configured proper firewall policies. However, Netdata agents can be hidden
+behind an authenticating web proxy if required.
+
+For other Netdata agents streaming metrics to an agent, authentication via API keys is required and TLS can be used if
+configured.
+
+For Netdata Cloud accessing Netdata agents, public/private key cryptography is used and TLS is mandatory.
+
+## Security Vulnerability Response
+
+If a security vulnerability is found in the Netdata Agent, the Netdata team acknowledges and analyzes each report within
+three working days, kicking off a Security Release Process. Any vulnerability information shared with the Netdata team
+stays within the Netdata project and is not disseminated to other projects unless necessary for fixing the issue. The
+reporter is kept updated as the security issue moves from triage to identified fix, to release planning. More
+information can be found [here](https://github.com/netdata/netdata/security/policy).
+
+## Protection Against Common Security Threats
+
+The Netdata agent is resilient against common security threats such as DDoS attacks and SQL injections. For DDoS,
+Netdata agent uses a fixed number of threads for processing requests, providing a cap on the resources that can be
+consumed. It also automatically manages its memory to prevent overutilization. SQL injections are prevented as nothing
+from the UI is passed back to the data collection plugins accessing databases.
+
+Additionally, the Netdata agent is running as a normal, unprivileged, operating system user (a few data collections
+require escalated privileges, but these privileges are isolated to just them), every netdata process runs by default
+with a nice priority to protect production applications in case the system is starving for CPU resources, and Netdata
+agents are configured by default to be the first processes to be killed by the operating system in case the operating
+system starves for memory resources (OS-OOM - Operating System Out Of Memory events).
+
+## User Customizable Security Settings
+
+Netdata provides users with the flexibility to customize agent security settings. Users can configure TLS across the
+system, and the agent provides extensive access control lists on all its interfaces to limit access to its endpoints
+based on IP. Additionally, users can configure the CPU and Memory priority of Netdata agents.