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Diffstat (limited to 'health/guides/net/interface_outbound_errors.md')
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diff --git a/health/guides/net/interface_outbound_errors.md b/health/guides/net/interface_outbound_errors.md new file mode 100644 index 000000000..194d8aba2 --- /dev/null +++ b/health/guides/net/interface_outbound_errors.md @@ -0,0 +1,42 @@ +### Understand the alert + +This alert is triggered when there is a high number of outbound errors on a specific network interface in the last 10 minutes on a FreeBSD system. When you receive this alert, it means that the network interface is facing transmission-related issues, such as aborted, carrier, FIFO, heartbeat, or window errors. + +### Troubleshoot the alert + +1. Identify the network interface with the problem + Use `ifconfig` to get a list of all network interfaces and their error count: + ``` + ifconfig -a + ``` + Check the "Oerrs" (Outbound errors) field for each interface to find the one with the issue. + +2. Check the interface speed and duplex settings + The speed and duplex settings may mismatch between the network interface and the network equipment (like switches and routers) that it is connected to. Use `ifconfig` or `ethtool` to check these settings. + + With `ifconfig`: + ``` + ifconfig <interface_name> + ``` + + If required, adjust the speed and duplex settings using `ifconfig`: + ``` + ifconfig <interface_name> media <media_type> + ``` + `<media_type>` can be one of the following: 10baseT/UTP, 100baseTX, 1000baseTX, etc., and can include half-duplex or full-duplex. + Example: + ``` + ifconfig em0 media 1000baseTX mediaopt full-duplex + ``` + Ensure both the network interface and the connected device use the same settings. + +3. Check network cables and devices + Check the physical connections of the network cable to both the network interface and the network equipment it connects to. Replace the network cable if necessary. Additionally, verify if the issue is related to the connected network equipment (switches and routers). + +4. Analyze network traffic + Use tools like `tcpdump` or `Wireshark` to analyze the network traffic on the affected interface. This can give you insights into the root cause of the errors and help in troubleshooting device or network-related issues. + +### Useful resources + +1. [FreeBSD ifconfig man page](https://www.freebsd.org/cgi/man.cgi?ifconfig(8)) +2. [FreeBSD Handbook - Configuring the Network](https://www.freebsd.org/doc/handbook/config-network-setup.html) |