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diff --git a/health/notifications/dynatrace/README.md b/health/notifications/dynatrace/README.md index a3668393..7665d0ca 100644 --- a/health/notifications/dynatrace/README.md +++ b/health/notifications/dynatrace/README.md @@ -1,39 +1,66 @@ -<!-- -title: "Dynatrace" -sidebar_label: "Dynatrace Events" -custom_edit_url: "https://github.com/netdata/netdata/edit/master/health/notifications/dynatrace/README.md" -learn_status: "Published" -learn_topic_type: "Tasks" -learn_rel_path: "Setup/Notification/Agent" -learn_autogeneration_metadata: "{'part_of_cloud': False, 'part_of_agent': True}" ---> - -# Dynatrace +# Dynatrace Agent alert notifications + +Learn how to send notifications to Dynatrace using Netdata's Agent alert notification feature, which supports dozens of endpoints, user roles, and more. + +> ### Note +> +> This file assumes you have read the [Introduction to Agent alert notifications](https://github.com/netdata/netdata/blob/master/health/notifications/README.md), detailing how the Netdata Agent's alert notification method works. Dynatrace allows you to receive notifications using their Events REST API. -See [the Dynatrace documentation](https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/events/post-event/) about POSTing an event in the Events API for more details. - - - -You need: - -1. Dynatrace Server. You can use the same on all your Netdata servers but make sure the server is network visible from your Netdata hosts. -The Dynatrace server should be with protocol prefixed (`http://` or `https://`). For example: `https://monitor.example.com` -This is a required parameter. -2. API Token. Generate a secure access API token that enables access to your Dynatrace monitoring data via the REST-based API. -Generate a Dynatrace API authentication token. On your Dynatrace server, go to **Settings** --> **Integration** --> **Dynatrace API** --> **Generate token**. -See [Dynatrace API - Authentication](https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/basics/dynatrace-api-authentication/) for more details. -This is a required parameter. -3. API Space. This is the URL part of the page you have access in order to generate the API Token. For example, the URL - for a generated API token might look like: - `https://monitor.illumineit.com/e/2a93fe0e-4cd5-469a-9d0d-1a064235cfce/#settings/integration/apikeys;gf=all` In that - case, my space is _2a93fe0e-4cd5-469a-9d0d-1a064235cfce_ This is a required parameter. -4. Generate a Server Tag. On your Dynatrace Server, go to **Settings** --> **Tags** --> **Manually applied tags** and create the Tag. -The Netdata alarm is sent as a Dynatrace Event to be correlated with all those hosts tagged with this Tag you have created. -This is a required parameter. -5. Specify the Dynatrace event. This can be one of `CUSTOM_INFO`, `CUSTOM_ANNOTATION`, `CUSTOM_CONFIGURATION`, and `CUSTOM_DEPLOYMENT`. -The default value is `CUSTOM_INFO`. -This is a required parameter. -6. Specify the annotation type. This is the source of the Dynatrace event. Put whatever it fits you, for example, -_Netdata Alarm_, which is also the default value. +See [the Dynatrace documentation](https://www.dynatrace.com/support/help/dynatrace-api/environment-api/events-v2/post-event) about POSTing an event in the Events API for more details. + +## Prerequisites + +You will need: + +- A Dynatrace Server. You can use the same on all your Netdata servers but make sure the server is network visible from your Netdata hosts. + The Dynatrace server should be with protocol prefixed (`http://` or `https://`), for example: `https://monitor.example.com`. +- An API Token. Generate a secure access API token that enables access to your Dynatrace monitoring data via the REST-based API. + See [Dynatrace API - Authentication](https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/basics/dynatrace-api-authentication/) for more details. +- An API Space. This is the URL part of the page you have access in order to generate the API Token. + For example, the URL for a generated API token might look like: `https://monitor.illumineit.com/e/2a93fe0e-4cd5-469a-9d0d-1a064235cfce/#settings/integration/apikeys;gf=all` In that case, the Space is `2a93fe0e-4cd5-469a-9d0d-1a064235cfce`. +- A Server Tag. To generate one on your Dynatrace Server, go to **Settings** --> **Tags** --> **Manually applied tags** and create the Tag. + The Netdata alarm is sent as a Dynatrace Event to be correlated with all those hosts tagged with this Tag you have created. +- terminal access to the Agent you wish to configure + +## Configure Netdata to send alert notifications to Dynatrace + +> ### Info +> +> This file mentions editing configuration files. +> +> - To edit configuration files in a safe way, we provide the [`edit config` script](https://github.com/netdata/netdata/blob/master/docs/configure/nodes.md#use-edit-config-to-edit-configuration-files) located in your [Netdata config directory](https://github.com/netdata/netdata/blob/master/docs/configure/nodes.md#the-netdata-config-directory) (typically is `/etc/netdata`) that creates the proper file and opens it in an editor automatically. +> Note that to run the script you need to be inside your Netdata config directory. +> +> It is recommended to use this way for configuring Netdata. + +Edit `health_alarm_notify.conf`: + +1. Set `SEND_DYNATRACE` to `YES`. +2. Set `DYNATRACE_SERVER` to the Dynatrace server with the protocol prefix, for example `https://monitor.example.com`. +3. Set `DYNATRACE_TOKEN` to your Dynatrace API authentication token +4. Set `DYNATRACE_SPACE` to the API Space, it is the URL part of the page you have access in order to generate the API Token. For example, the URL for a generated API token might look like: `https://monitor.illumineit.com/e/2a93fe0e-4cd5-469a-9d0d-1a064235cfce/#settings/integration/apikeys;gf=all` In that case, the Space is `2a93fe0e-4cd5-469a-9d0d-1a064235cfce`. +5. Set `DYNATRACE_TAG_VALUE` to your Dynatrace Server Tag. +6. `DYNATRACE_ANNOTATION_TYPE` can be left to its default value `Netdata Alarm`, but you can change it to better fit your needs. +7. Set `DYNATRACE_EVENT` to the Dynatrace `eventType` you want, possible values are: + `AVAILABILITY_EVENT`, `CUSTOM_ALERT`, `CUSTOM_ANNOTATION`, `CUSTOM_CONFIGURATION`, `CUSTOM_DEPLOYMENT`, `CUSTOM_INFO`, `ERROR_EVENT`, `MARKED_FOR_TERMINATION`, `PERFORMANCE_EVENT`, `RESOURCE_CONTENTION_EVENT`. You can read more [here](https://www.dynatrace.com/support/help/dynatrace-api/environment-api/events-v2/post-event#request-body-objects) + +An example of a working configuration would be: + +```conf +#------------------------------------------------------------------------------ +# Dynatrace global notification options + +SEND_DYNATRACE="YES" +DYNATRACE_SERVER="https://monitor.example.com" +DYNATRACE_TOKEN="XXXXXXX" +DYNATRACE_SPACE="2a93fe0e-4cd5-469a-9d0d-1a064235cfce" +DYNATRACE_TAG_VALUE="SERVERTAG" +DYNATRACE_ANNOTATION_TYPE="Netdata Alert" +DYNATRACE_EVENT="AVAILABILITY_EVENT" +``` + +## Test the notification method + +To test this alert notification method refer to the ["Testing Alert Notifications"](https://github.com/netdata/netdata/blob/master/health/notifications/README.md#testing-alert-notifications) section of the Agent alert notifications page. |