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|
[% if entry.integration_type == 'collector' %]
[% if entry.meta.plugin_name is in(['go.d.plugin', 'python.d.plugin', 'charts.d.plugin']) %]
## Troubleshooting
### Debug Mode
[% if entry.meta.plugin_name == 'go.d.plugin' %]
**Important**: Debug mode is not supported for data collection jobs created via the UI using the Dyncfg feature.
[% endif %]
To troubleshoot issues with the `[[ entry.meta.module_name ]]` collector, run the `[[ entry.meta.plugin_name ]]` with the debug option enabled. The output
should give you clues as to why the collector isn't working.
- Navigate to the `plugins.d` directory, usually at `/usr/libexec/netdata/plugins.d/`. If that's not the case on
your system, open `netdata.conf` and look for the `plugins` setting under `[directories]`.
```bash
cd /usr/libexec/netdata/plugins.d/
```
- Switch to the `netdata` user.
```bash
sudo -u netdata -s
```
[% if entry.meta.plugin_name == 'go.d.plugin' %]
- Run the `go.d.plugin` to debug the collector:
```bash
./go.d.plugin -d -m [[ entry.meta.module_name ]]
```
[% elif entry.meta.plugin_name == 'python.d.plugin' %]
- Run the `python.d.plugin` to debug the collector:
```bash
./python.d.plugin [[ entry.meta.module_name ]] debug trace
```
[% elif entry.meta.plugin_name == 'charts.d.plugin' %]
- Run the `charts.d.plugin` to debug the collector:
```bash
./charts.d.plugin debug 1 [[ entry.meta.module_name ]]
```
[% endif %]
### Getting Logs
If you're encountering problems with the `[[ entry.meta.module_name ]]` collector, follow these steps to retrieve logs and identify potential issues:
- **Run the command** specific to your system (systemd, non-systemd, or Docker container).
- **Examine the output** for any warnings or error messages that might indicate issues. These messages should provide clues about the root cause of the problem.
#### System with systemd
Use the following command to view logs generated since the last Netdata service restart:
```bash
journalctl _SYSTEMD_INVOCATION_ID="$(systemctl show --value --property=InvocationID netdata)" --namespace=netdata --grep [[ entry.meta.module_name ]]
```
#### System without systemd
Locate the collector log file, typically at `/var/log/netdata/collector.log`, and use `grep` to filter for collector's name:
```bash
grep [[ entry.meta.module_name ]] /var/log/netdata/collector.log
```
**Note**: This method shows logs from all restarts. Focus on the **latest entries** for troubleshooting current issues.
#### Docker Container
If your Netdata runs in a Docker container named "netdata" (replace if different), use this command:
```bash
docker logs netdata 2>&1 | grep [[ entry.meta.module_name ]]
```
[% else %]
[% if entry.troubleshooting.problems.list %]
## Troubleshooting
[% endif %]
[% endif %]
[% elif entry.integration_type == 'notification' %]
[% if 'cloud-notifications' in entry._src_path|string %]
[% if entry.troubleshooting.problems.list %]
## Troubleshooting
[% endif %]
[% else %]
## Troubleshooting
### Test Notification
You can run the following command by hand, to test alerts configuration:
```bash
# become user netdata
sudo su -s /bin/bash netdata
# enable debugging info on the console
export NETDATA_ALARM_NOTIFY_DEBUG=1
# send test alarms to sysadmin
/usr/libexec/netdata/plugins.d/alarm-notify.sh test
# send test alarms to any role
/usr/libexec/netdata/plugins.d/alarm-notify.sh test "ROLE"
```
Note that this will test _all_ alert mechanisms for the selected role.
[% endif %]
[% elif entry.integration_type == 'exporter' %]
[% if entry.troubleshooting.problems.list %]
## Troubleshooting
[% endif %]
[% endif %]
[% for item in entry.troubleshooting.problems.list %]
### [[ item.name ]]
[[ description ]]
[% endfor %]
|
