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+<?xml version="1.0" encoding="UTF-8"?>
+<!-- This Source Code Form is subject to the terms of the Mozilla Public
+ - License, v. 2.0. If a copy of the MPL was not distributed with this
+ - file, You can obtain one at http://mozilla.org/MPL/2.0/. -->
+
+
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN"
+ "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd"[
+ <!ENTITY % brandDTD SYSTEM "chrome://branding/locale/brand.dtd" >
+ %brandDTD;
+]>
+
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+<title>Using &brandShortName; Mail &amp; Newsgroups</title>
+<link rel="stylesheet" href="helpFileLayout.css" type="text/css"/>
+<link rel="stylesheet" href="chrome://communicator/skin/smileys.css"
+ type="text/css"/>
+</head>
+<body>
+
+<div class="boilerPlate">This document is provided for your information only.
+ It may help you take certain steps to protect the privacy and security of
+ your personal information on the Internet. This document does not, however,
+ address all online privacy and security issues, nor does it represent a
+ recommendation about what constitutes adequate privacy and security
+ protection on the Internet.</div>
+
+<h1 id="using_mozilla_mail_and_newsgroups">Using &brandShortName; Mail &amp;
+ Newsgroups</h1>
+
+<p>&brandShortName; Mail &amp; Newsgroups lets you conveniently manage all your
+ Internet communications from one place. You can set up and maintain multiple
+ business and personal mail accounts and Internet newsgroups, all from one
+ window &mdash; the Mail &amp; Newsgroups window.</p>
+
+<p>To start using &brandShortName; Mail &amp; Newsgroups:</p>
+
+<ul>
+ <li>Click the Mail &amp; Newsgroups icon in the lower-left corner of the
+ &brandShortName; browser window.</li>
+</ul>
+
+<table>
+ <tr>
+ <td colspan="2"><img src="images/task_mail.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td style="width: 20px;"></td>
+ <td><strong>Mail &amp; Newsgroups icon</strong></td>
+ </tr>
+</table>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#getting_started_with_mozilla_mail_and_newsgroups">Getting
+ Started with &brandShortName; Mail &amp; Newsgroups</a></li>
+ <li><a href="#reading_messages">Reading Messages</a></li>
+ <li><a href="#sending_messages">Sending Messages</a></li>
+ <li><a href="#creating_html_mail_messages">Creating HTML Mail
+ Messages</a></li>
+ <li><a href="#using_attachments">Using Attachments</a></li>
+ <li><a href="#deleting_messages">Deleting Messages</a></li>
+ <li><a href="#using_address_books">Using Address Books</a></li>
+ <li><a href="#organizing_your_messages">Organizing Your Messages</a></li>
+ <li><a href="#controlling_junk_mail">Controlling Junk Mail</a></li>
+ <li><a href="#importing_mail_from_other_programs">Importing Mail from Other
+ Programs</a></li>
+ <li><a href="#getting_started_with_newsgroups">Getting Started with
+ Newsgroups</a></li>
+ <li><a href="#getting_started_with_blogs_and_news_feeds">Getting Started
+ with Blogs &amp; News Feeds</a></li>
+ <li><a href="#working_offline">Working Offline</a></li>
+ <li><a href="mail_sec_help.xhtml">Signing &amp; Encrypting
+ Messages</a></li>
+ <li><a href="mailnews_account_settings.xhtml">Mail &amp; Newsgroups
+ Account Settings</a></li>
+ <li><a href="mailnews_preferences.xhtml">Mail &amp; Newsgroups
+ Preferences</a></li>
+ </ul>
+</div>
+
+<h1 id="getting_started_with_mozilla_mail_and_newsgroups">Getting Started with
+ &brandShortName; Mail &amp; Newsgroups</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#using_the_mail_account_setup_wizard">Using the Mail Account
+ Setup Wizard</a></li>
+ <li><a href="#setting_up_additional_mail_and_news_accounts">Setting Up
+ Additional Mail and News Accounts</a></li>
+ <li><a href="#changing_the_settings_for_an_account">Changing the Settings
+ for an Account</a></li>
+ </ul>
+</div>
+
+<h2 id="using_the_mail_account_setup_wizard">Using the Mail Account Setup
+ Wizard</h2>
+
+<p>To set up a mail, newsgroup or blogs &amp; news feeds account, first open
+ the Window menu and choose Mail &amp; Newsgroups. If you haven&apos;t
+ already set up an account, the Account Wizard appears automatically, enabling
+ you to set up an account.</p>
+
+<p>The Account Wizard guides you through the process of creating a new account.
+ If you don&apos;t know a setting, click Cancel and ask your Internet service
+ provider (ISP) or help desk.</p>
+
+<p>If an account already exists, the Account Wizard doesn&apos;t appear
+ automatically when the Mail window opens. Instead, after opening the Mail
+ window, open the File menu and choose New, then Account. For more details,
+ see <a href="#setting_up_additional_mail_and_news_accounts">Setting Up
+ Additional Mail, News &amp; Blogs &amp; News Feeds Accounts</a>.</p>
+
+<h3 id="setting_up_mail_accounts_with_an_isp_or_email_provider">Setting Up Mail
+ Accounts with an ISP or Email Provider</h3>
+
+<p>Before you set up a mail account, your ISP or email provider should give you
+ the following information:</p>
+
+<ul>
+ <li>your user name</li>
+ <li>your email address</li>
+ <li>the incoming and outgoing mail server names</li>
+ <li>the incoming server type (<a href="glossary.xhtml#imap">IMAP</a> or
+ <a href="glossary.xhtml#pop">POP</a>)</li>
+</ul>
+
+<p>Before you set up a newsgroup account, your ISP or email provider should
+ give you the following information:</p>
+
+<ul>
+ <li>your email address</li>
+ <li>newsgroup server name</li>
+ <li>account name</li>
+</ul>
+
+<p>To set up a new mail, newsgroup or blogs &amp; news feeds account, begin
+ from the Mail window:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>Click Add Account to start the Account Wizard.
+
+ <p>The information requested by the Account Wizard depends on the type of
+ new account you specify in its first window. The boldface headings that
+ follow correspond to the windows you&apos;ll see when you&apos;re setting
+ up an ISP or email provider account.</p>
+ </li>
+ <li><strong>New Account Setup</strong>: Choose the type of account you want
+ to set up, then click the right arrow.</li>
+ <li><strong>Identity</strong>: Enter the name and email address appropriate
+ for this account, then click the right arrow. This window is not available
+ for the Blogs &amp; News Feeds account type.</li>
+ <li><strong>Server Information</strong>: This window is not available for
+ for the Blogs &amp; News Feeds account type.
+ <ul>
+ <li>Indicate whether you want a POP account or an IMAP account. Not all
+ service providers can support both options. For more information, see
+ <a href="mailnews_account_settings.xhtml#server_settings">Mail &amp;
+ Newsgroups Account Settings - Server Settings</a>.</li>
+ <li>Enter the name of your incoming mail server.</li>
+ <li>If you want this account to be a part of the Local Folders Global
+ Inbox account, check the <q>Use Global Inbox</q> box. Mail for
+ this account will then be stored in your Local Folders. Otherwise, if
+ the checkbox is unchecked, mail will be stored in its own
+ directory.</li>
+ <li>Enter the name of your outgoing mail server (SMTP).
+
+ <p><strong>Note</strong>: You need to specify only one outgoing mail
+ server (SMTP), even if you have several mail accounts. The name of
+ your <a href="glossary.xhtml#smtp">SMTP</a> host may not have been
+ explicitly listed in the account setup information provided to you.
+ For example, your SMTP host may be the same as your POP or IMAP host.
+ If in doubt, contact your ISP or system administrator.</p>
+ </li>
+ <li>Click the right arrow to continue.</li>
+ </ul>
+ </li>
+ <li><strong>User Names</strong>: Enter the incoming and outgoing user names
+ provided by your ISP or email provider, then click the right arrow. This
+ window is not available for the Blogs &amp; News Feeds account type.</li>
+ <li><strong>Account Name</strong>: Enter whatever name you want to use to
+ refer to this account, then click the right arrow.</li>
+ <li><strong>Congratulations!</strong> Verify that the information you entered
+ is correct. If necessary, verify the information you entered with your ISP
+ or system administrator. When you are sure that it&apos;s correct, click
+ Finish to set up your account.</li>
+ <li>You see your new account listed in the left side of the Mail &amp;
+ Newsgroups Account Settings dialog box. Click OK to start using your new
+ account.</li>
+</ol>
+
+<p>You are now ready to get messages from your account. &brandShortName; Mail
+ &amp; Newsgroups will prompt you for your password when you retrieve mail for
+ the first time every session. For detailed instructions on how to retrieve
+ mail, see <a href="#getting_new_messages">Getting New Messages</a>.</p>
+
+<p>[<a href="#getting_started_with_mozilla_mail_and_newsgroups">Return to
+ beginning of section</a>]</p>
+
+<h2 id="setting_up_additional_mail_and_news_accounts">Setting Up Additional
+ Mail and News Accounts</h2>
+
+<p>You use the Account Settings dialog box to add a new account or to change
+ information for an existing account, including:</p>
+
+<ul>
+ <li>mail and newsgroup server settings (for example, message deletion and
+ download preferences)</li>
+ <li>storage settings for message copies and folders</li>
+ <li>your reply-to address, organization name, and signature</li>
+</ul>
+
+<p>To add a new account or change settings for an existing account, begin from
+ the Mail window:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box. You can perform
+ these tasks:
+ <ul>
+ <li><strong>Add Account</strong>: Click this button to set up a new mail,
+ news or blogs &amp; news feeds account. Be sure to type the account
+ information exactly as it is given to you. Move through the screens
+ with the arrows, or click Cancel to stop account creation.</li>
+ <li><strong>Set as Default</strong>: Select an account, then click this
+ button to make the selected account appear at the top of your list of
+ accounts in the Mail Window. The change takes effect the next time you
+ open Mail &amp; Newsgroups.
+
+ <p>The default account is the one that you want to log into and (for
+ IMAP accounts only) automatically check for new messages when you
+ start Mail &amp; Newsgroups. (For POP accounts, you must always click
+ the Get Msg button to get new messages.)</p>
+
+ <p><strong>Note:</strong> You can&apos;t set a blogs &amp; news feeds
+ account as default.</p>
+ </li>
+ <li><strong>Remove Account</strong>: Select an account, then click this
+ button to remove it completely from your Mail window.</li>
+ <li><strong>Outgoing Server (SMTP)</strong>: Click this (at the bottom of
+ the list of accounts) to modify information about the outgoing mail
+ server. See
+ <a href="mailnews_account_settings.xhtml#outgoing_server">Mail &amp;
+ Newsgroups Account Settings - Outgoing Server (SMTP)</a> for more
+ information.</li>
+ </ul>
+ </li>
+ <li>Click headings under any account&apos;s name and modify the corresponding
+ settings in the panel on the right.</li>
+ <li>Click OK to save your changes.</li>
+</ol>
+
+<p>[<a href="#getting_started_with_mozilla_mail_and_newsgroups">Return to
+ beginning of section</a>]</p>
+
+<h2 id="changing_the_settings_for_an_account">Changing the Settings for an
+ Account</h2>
+
+<p>To view or change information for an existing mail or newsgroup account,
+ begin from the Mail window:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>Click the account name in the left-hand side of the Account Settings
+ dialog box. You see information about the account, such as your email
+ address and signature, in the right side of the dialog box.</li>
+ <li>Click any of these items beneath the name of an account to see the
+ corresponding settings:
+ <ul>
+ <li><strong>Server Settings</strong>: The settings available depend on
+ the type of server (IMAP, POP, or newsgroup server). For more
+ information, see
+ <a href="mailnews_account_settings.xhtml#server_settings">Mail &amp;
+ Newsgroups Account Settings - Server Settings</a>.
+
+ <p><strong>Important</strong>: If you need to change the server type
+ (for example, from POP to IMAP) you must first remove the existing
+ account. Next, you must exit &brandShortName; and restart it. You can
+ then reopen the Mail &amp; Newsgroups Account Settings dialog box and
+ recreate an account with the new server type by clicking Add
+ Account.</p>
+ </li>
+ <li><strong>Copies &amp; Folders</strong>: These settings determine
+ whether to send automatic messages (blind carbon copies) and where you
+ want to store copies of outgoing messages, message drafts, and message
+ templates. For more information, see
+ <a href="mailnews_account_settings.xhtml#copies_and_folders">Mail
+ &amp; Newsgroups Account Settings - Copies &amp; Folders</a>.</li>
+ <li><strong>Composition &amp; Addressing</strong>: These settings allow
+ you to choose your default format and quoting behavior when composing a
+ message. You can also override the global directory server settings
+ specified for all address books in the Preferences dialog box. For more
+ information, see
+ <a href="mailnews_account_settings.xhtml#addressing">Mail &amp;
+ Newsgroups Account Settings - Composition &amp; Addressing</a>.</li>
+ <li><strong>Synchronization &amp; Storage (IMAP and News accounts
+ only)</strong>: These settings apply when you are working offline
+ (disconnected from the Internet) or need to save download time and
+ conserve disk space. For more information, see
+ <a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_imap">Synchronization
+ &amp; Storage Settings (IMAP)</a> or
+ <a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_nntp">Synchronization
+ &amp; Storage Settings (News)</a>.</li>
+ <li><strong>Disk Space (POP and blogs &amp; news feeds accounts
+ only)</strong>: This setting helps you manage the amount of disk
+ space that downloaded messages take up on your hard disk. For more
+ information, see
+ <a href="mailnews_account_settings.xhtml#disk_space_settings_pop">Disk
+ Space Settings (POP)</a> or <a href="mailnews_account_settings.xhtml#disk_space_settings_blogs">Disk
+ Space Settings (Blogs)</a>.</li>
+ <li><strong>Security</strong>: These settings determine which
+ <a href="glossary.xhtml#certificate">certificates</a> are used to
+ digitally sign and encrypt mail messages that you send. Digital
+ signatures allow you to identify yourself reliably to others in
+ mail messages that you send. Encryption helps ensure that your
+ messages remain private while they are in transit over the
+ Internet. For more information, see
+ <a href="mailnews_account_settings.xhtml#security">Mail &amp;
+ Newsgroups Account Settings - Security</a>.</li>
+ </ul>
+ </li>
+ <li>Click OK to save your changes.</li>
+</ol>
+
+<p>[<a href="#getting_started_with_mozilla_mail_and_newsgroups">Return to
+ beginning of section</a>]</p>
+
+<h1 id="reading_messages">Reading Messages</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#getting_new_messages">Getting New Messages</a></li>
+ <li><a href="#choosing_how_you_view_the_mail_window">Choosing How You View
+ the Mail Window</a></li>
+ <li><a href="#sorting_and_threading_messages">Sorting and Threading
+ Messages</a></li>
+ <li><a href="#saving_and_printing_messages">Saving and Printing
+ Messages</a></li>
+ <li><a href="#controlling_images_scripts_and_plugins">Controlling Images,
+ Scripts, and Plugins</a></li>
+ </ul>
+</div>
+
+<h2 id="getting_new_messages">Getting New Messages</h2>
+
+<p>For an IMAP account, you can retrieve new messages automatically and display
+ them in the Inbox by opening Mail &amp; Newsgroups and selecting the Inbox
+ for the IMAP account.</p>
+
+<p>For a POP account, you must select the Inbox and click Get Msgs to retrieve
+ your messages. By default, messages from your POP account are downloaded in
+ full and deleted from the POP server when you retrieve them. You can
+ <a href="mailnews_account_settings.xhtml#pop_server_settings">change your POP
+ server settings</a> to retrieve just the headers and/or store a copy of
+ messages on the server in addition to downloading them to your computer.</p>
+
+<p>For news accounts, expanding the account newsgroups list will automatically
+ check for new items, as it will by just selecting one of the newsgroups.
+ While reading a newsgroup, you can force checking for new items by clicking
+ Get Msgs.</p>
+
+<p>For blogs &amp; feeds accounts, the first time you expand the account, it
+ will be checked for new items. Besides that, you can force checking for new
+ items at any time by clicking Get Msgs.</p>
+
+<p>You can also set up Mail &amp; Newsgroups to get new messages at startup and
+ to check for new messages at timed intervals.</p>
+
+<table>
+ <tr>
+ <td colspan="2"><img src="images/task_mail.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td style="width: 20px;"></td>
+ <td><strong>Mail &amp; Newsgroups icon</strong></td>
+ </tr>
+</table>
+
+<p>The Mail &amp; Newsgroups icon on the status bar displays a green arrow to
+ notify you when new messages have arrived.</p>
+
+<table>
+ <tr>
+ <td colspan="2"><img src="images/task_newmail.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td style="width: 20px;"></td>
+ <td><strong>New mail notification</strong></td>
+ </tr>
+</table>
+
+<p>To set up a mail account to automatically check for new messages, begin from
+ the Mail window:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>If you have multiple accounts, select an account and click the Server
+ Settings category for that account.</li>
+ <li>Select one or both of the following options in the Server Settings
+ section:
+ <ul>
+ <li><strong>Check for new mail at startup</strong>: Select this checkbox
+ if you want to check this account automatically for new messages
+ whenever you start Mail &amp; Newsgroups. For POP accounts, Mail &amp;
+ Newsgroups checks for new mail, but doesn&apos;t download new messages
+ until you click Get Msgs or unless you choose <q>Automatically download
+ any new messages</q>.</li>
+ <li><strong>Check for new messages every [__] minutes</strong>: Select
+ this checkbox if you want to specify the number of minutes between mail
+ checks. You can also check for new messages at any time by clicking Get
+ Msgs in the Mail window.</li>
+ </ul>
+ </li>
+ <li>Click OK. Your settings take effect the next time you start
+ &brandShortName; Mail &amp; Newsgroups.</li>
+</ol>
+
+<p>To set up &brandShortName; Mail &amp; Newsgroups to play a sound or display
+ an alert when new mail arrives, see <a
+ href="mailnews_preferences.xhtml#notifications">Mail &amp; Newsgroups
+ Preferences - Notifications</a>.</p>
+
+<p>You can always retrieve messages manually at any time. To get new messages
+ for the selected account or newsgroup, do one of the following:</p>
+
+<ul>
+ <li>Click Get Msgs on the Mail toolbar.</li>
+ <li>Open the File menu (in the Mail window) and choose Get New Messages.</li>
+</ul>
+
+<p>To get new messages for all your mail accounts, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Click the triangle on the Get Msgs button in the Mail toolbar.</li>
+ <li>Choose Get All New Messages. &brandShortName; Mail &amp; Newsgroups
+ retrieves new messages for all your mail accounts.
+
+ <p>If you are not currently logged into one of your mail accounts, Mail
+ &amp; Newsgroups first prompts you to enter your user name and password
+ before retrieving new messages for that account. (If you have already
+ stored your user name and password using the Password Manager, Mail &amp;
+ Newsgroups doesn&apos;t prompt you for this information.)</p>
+ </li>
+</ol>
+
+<p><strong>Note</strong>: You can also open the File menu (in the Mail window)
+ and choose <q>Get New Messages for</q>.</p>
+
+<p>To get new messages for a specific mail account, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Click the triangle on the Get Msgs button on the Mail toolbar.</li>
+ <li>Choose the account for which you want to retrieve mail.</li>
+</ol>
+
+<p><strong>Note</strong>: Mail &amp; Newsgroups prompts you for your password
+ the first time you retrieve messages for an account. You can choose to have
+ Mail &amp; Newsgroups store your password in the Password Manager at that
+ time.</p>
+
+<p>Password Manager can save all your user names and passwords on your own
+ computer and enter them for you automatically. For more information, see
+ <a href="using_priv_help.xhtml#using_the_password_manager">Using the Password
+ Manager</a>.</p>
+
+<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
+
+<h2 id="choosing_how_you_view_the_mail_window">Choosing How You View the Mail
+ Window</h2>
+
+<p>You can customize the layout of the Mail window (the window you see when you
+ choose Mail &amp; Newsgroups from the Window menu):</p>
+
+<ul>
+ <li>Open the View menu and choose Show/Hide to show or hide the Mail toolbar,
+ search bar, or the status bar.</li>
+ <li>Open the View menu and choose Layout to select the type of three-pane
+ window layout to use.</li>
+ <li>Expand and collapse any pane to switch between a three-pane or two-pane
+ view.</li>
+</ul>
+
+<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
+
+<h2 id="sorting_and_threading_messages">Sorting and Threading Messages</h2>
+
+<p>To sort messages by categories such as subject, sender, date, or priority,
+ begin from the Mail window:</p>
+
+<ul>
+ <li>Click the appropriate column heading in the message list window. Or, open
+ the View menu, choose Sort by, and then select the column you want to sort
+ by.</li>
+</ul>
+
+<p>To reorder column headings, begin from the Mail window:</p>
+
+<ul>
+ <li>Click and drag a column heading to the left or right to reposition the
+ column.</li>
+</ul>
+
+<p>To change which columns are displayed, begin from the Mail window:</p>
+
+<ul>
+ <li>Click the Show/Hide Columns icon <img src="images/columns.png" alt=""/>
+ and select the column to be added/removed from the list.</li>
+</ul>
+
+<p>To group messages by threading (subject), so each message is grouped with
+ all its responses:</p>
+
+<ul>
+ <li>Click the thread button to the left of the Subject, Sender, and Date
+ column headings. Or, open the View menu, choose Sort by, and then select
+ Threaded.</li>
+</ul>
+
+<table>
+ <tr>
+ <td colspan="2"><img src="images/threadbutton.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td style="width: 20px;"></td>
+ <td><strong>Thread button</strong></td>
+ </tr>
+</table>
+
+<p><strong>Tip</strong>: The thread button automatically sorts the threads by
+ the age of their parent messages. If you want to use another sort criterion
+ for the threads, open the View menu and select the desired option from the
+ Sort by submenu.</p>
+
+<p><strong>Tip</strong>: Select <q>Preserve threading when sorting messages</q>
+ in the <a href="mailnews_preferences.xhtml#mail_and_newsgroups">Mail &amp;
+ Newsgroups Preferences</a> if you want &brandShortName; to preserve the
+ threaded message grouping when sorting messages with column header clicks. The
+ thread button just toggles between threaded and unthreaded message grouping in
+ this mode. If <q>Preserve threading when sorting messages</q> is not selected,
+ &brandShortName; automatically displays the messages unthreaded when you sort
+ them by clicking on a column header.</p>
+
+<p><strong>Tip</strong>: To help you identify unread messages in a collapsed
+ thread where you&apos;ve read the parent message, &brandShortName; Mail &amp;
+ Newsgroups underlines the parent message.</p>
+
+<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
+
+<h2 id="saving_and_printing_messages">Saving and Printing Messages</h2>
+
+<p>To save a mail message as a plain-text, HTML, or Outlook Express file:</p>
+
+<ol>
+ <li>In the Mail window, select the message.</li>
+ <li>Open the File menu and choose Save As, and then choose File.</li>
+ <li>For <q>Save as type</q>, choose a file type (HTML, Text, or Mail file).
+ Choose Mail file if you want to save the message so it can be opened by
+ Microsoft Outlook or Outlook Express.</li>
+ <li>Change the filename&apos;s extension to end in .html, .txt, or .eml,
+ depending on the file type you chose in step 3.</li>
+ <li>Choose a destination for the file and click Save.</li>
+</ol>
+
+<p>To print a selected message:</p>
+
+<ul>
+ <li>Click Print.</li>
+</ul>
+
+<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
+
+<h2 id="controlling_images_scripts_and_plugins">Controlling Images, Scripts,
+ and Plugins</h2>
+
+<p>By default, images and other content, that is hosted remotely, will not
+ display in messages you receive, except from senders in your address books
+ whom you have allowed. To change these settings:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Mail &amp; Newsgroups category, click Message Display. (If
+ no subcategories are visible, double-click Mail &amp; Newsgroups to
+ expand the list.)</li>
+ <li>Uncheck <q>Block images and other content from remote sources</q>.</li>
+ <li>Click OK to have your change take effect.</li>
+</ol>
+
+<p><strong>Note</strong>: See <q>Allow remote images in HTML mail</q> in
+ <a href="#creating_a_new_address_book_card">Creating a New Address Book
+ Card</a> for details of how to change which senders can show remote
+ content.</p>
+
+<p>By default, plugins are not enabled for mail messages you receive. To change
+ this setting:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Advanced category, click Scripts &amp; Plugins. (If no
+ subcategories are visible, double-click Advanced to expand the
+ list.)
+ <ul>
+ <li>Under <q>Enable Plugins for</q>, check <q>Mail &amp; Newsgroups</q>
+ to enable plugins.</li>
+ </ul>
+ </li>
+ <li>Click OK to have your changes take effect.</li>
+</ol>
+
+<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
+
+<h1 id="sending_messages">Sending Messages</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#composing_mail_and_newsgroup_messages">Composing Mail and
+ Newsgroup Messages</a></li>
+ <li><a href="#using_the_message_composition_window">Using the Message
+ Composition Window</a></li>
+ <li><a href="#addressing_a_message">Addressing a Message</a></li>
+ <li><a href="#selecting_message_sending_options">Selecting Message
+ Sending Options</a></li>
+ <li><a href="#replying_to_a_message">Replying to a Message</a></li>
+ <li><a href="#forwarding_a_message">Forwarding a Message</a></li>
+ <li><a href="#confirming_that_your_message_was_opened">Confirming That Your
+ Message Was Opened</a></li>
+ <li><a href="#saving_and_editing_a_message_draft">Saving and Editing a
+ Message Draft</a></li>
+ <li><a href="#creating_and_using_templates">Creating and Using
+ Templates</a></li>
+ </ul>
+</div>
+
+<h2 id="composing_mail_and_newsgroup_messages">Composing Mail and Newsgroup
+ Messages</h2>
+
+<p>You can address, compose, reply to, or send a new message by doing one of
+ the following:</p>
+
+<ul>
+ <li>In any &brandShortName; window, open the File menu and choose New, then
+ Message.</li>
+ <li>Click Compose on the Mail toolbar.</li>
+ <li>While displaying a message, click Reply, Forward, or Reply All on the
+ Mail toolbar.</li>
+ <li>From the Address Book window, select an address and click Compose on the
+ Address Book.</li>
+</ul>
+
+<p><strong>Tip</strong>: Use the Mail &amp; Newsgroups Account Settings -
+ <a href="mailnews_account_settings.xhtml#addressing">Composition &amp;
+ Addressing</a> dialog box to specify the HTML text editor to use for
+ composing messages sent from this account. (You can specify a different
+ editor for each of your accounts.) See <a
+ href="#changing_the_settings_for_an_account">Changing the Settings for an
+ Account</a> for more information.</p>
+
+<p><strong>Note</strong>: It is generally not possible to compose messages for
+ them to be published in blogs &amp; news feeds accounts. If you want to
+ publish posts in a blog (and you have the appropiate rights to do it), you
+ will need to use the mechanisms provided by the specific blog system. In some
+ cases, this can even include sending a mail message to a specific address.</p>
+
+<p>Composing messages in HTML format allows you to use different fonts, text
+ styles (such as bold or italic) and text colors, tables, numbered or bulleted
+ lists, and pictures in your messages. However, some recipients may only be
+ able to read messages composed in plain text format. If you want to use the
+ plain-text editor occasionally, you can hold down the Shift key while
+ clicking the Compose or the Reply button to use the plain-text editor on an
+ as-needed basis.</p>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="using_the_message_composition_window">Using the Message Composition
+ Window</h2>
+
+<p>Use the Compose window to address, compose, and send mail and newsgroup
+ messages. First specify whether you want to compose messages in plain text or
+ HTML by default in the <a
+ href="mailnews_account_settings.xhtml#addressing">Composition &amp;
+ Addressing</a> Preferences panel (open the Edit menu and choose Mail &amp;
+ Newsgroups Account Settings).</p>
+
+<p>To view the Compose window, click the Compose button on the Mail
+ toolbar.</p>
+
+<p>The Compose window contains the following:</p>
+
+<ul>
+ <li>Mail Toolbar
+
+ <p>You can click the following buttons:</p>
+ <ul>
+ <li><strong>Send</strong>: To send a completed message.</li>
+ <li><strong>Address</strong>: To search for names in your address
+ books.</li>
+ <li><strong>Attach</strong>: To attach a file to a message. See
+ <a href="#using_attachments">Using Attachments</a> for more
+ information.</li>
+ <li><strong>Spell</strong>: To check the spelling of your message
+ text.</li>
+ <li><strong>Security</strong>: To display information about whether
+ your message will be sent encrypted or digitally signed (or
+ both).</li>
+ <li><strong>Save</strong>: To save the message as a draft.</li>
+ </ul>
+ </li>
+ <li>Addressing area: Where you enter the email addresses of recipients.</li>
+ <li>Attachments area: When you attach files to a message (by clicking in this
+ area or by clicking the Attach button), the filenames will be listed in the
+ Attachments area to the right of the Addressing area.</li>
+ <li>Message body area: Where you type the contents of your message.</li>
+</ul>
+
+<p>If you&apos;ve chosen to compose messages using the HTML editor, you see an
+ additional toolbar with text formatting buttons similar to those in
+ &brandShortName; Composer.</p>
+
+<p>For help using the HTML editor, see
+ <a href="composer_help.xhtml#formatting_your_web_pages">Formatting Your Web
+ Pages</a>.</p>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="addressing_a_message">Addressing a Message</h2>
+
+<p>To address a mail message:</p>
+
+<ol>
+ <li>Type the name in the addressing area.
+
+ <p>If you have <a
+ href="mailnews_preferences.xhtml#address_autocompletion">address
+ autocompletion</a> enabled (it&apos;s enabled by default), type the first
+ few letters of the recipient&apos;s name and wait for Mail &amp;
+ Newsgroups to complete the address. (Or you can type part of the name and
+ immediately press <kbd class="mac">Return</kbd><kbd
+ class="noMac">Enter</kbd> to have Mail &amp; Newsgroups try to complete
+ the address.)</p>
+ </li>
+ <li>If multiple addresses are displayed, select an address and press
+ <kbd class="mac">Return</kbd><kbd class="noMac">Enter</kbd>.
+
+ <p><strong>Note</strong>: Use a comma to separate multiple addresses on the
+ same line. Do not use a comma to separate first or last names. For
+ example, multiple entries might be:</p>
+
+ <p><tt>user1@netscape.net,user2@netscape.net</tt></p>
+ </li>
+ <li>If you want this message to be sent from a different account, click the
+ <q>From</q> field to select the account you want. See
+ <a href="#changing_the_account_from_which_a_message_is_sent">Changing the
+ Account From Which a Message is Sent</a> for more information.</li>
+ <li>If necessary, click <q>To</q> to choose a different recipient type:
+ <ul>
+ <li><strong>To</strong>: For primary recipients of your message.</li>
+ <li><strong>Cc</strong>: For secondary recipients (carbon copy).</li>
+ <li><strong>Bcc</strong>: For secondary recipients not identified to the
+ other recipients, including those in the cc list (blind carbon
+ copy).</li>
+ <li><strong>Reply-To</strong>: For recipients to reply to a different
+ email address other than the one the message is sent from.</li>
+ <li><strong>Newsgroup</strong>: For posting to a newsgroup.</li>
+ <li><strong>Followup-To</strong>: For redirecting a newsgroup posting, so
+ that subsequent replies go directly to the redirected newsgroup instead
+ of the original newsgroup.</li>
+ </ul>
+ </li>
+</ol>
+
+<p><strong>Tip</strong>: You can quickly address a message by clicking the
+ email address contained in a message you&apos;re reading, and then selecting
+ Compose Mail To from the pop-up menu.</p>
+
+<p id="changing_the_account_from_which_a_message_is_sent"><strong>Changing the
+ Account From Which a Message is Sent</strong></p>
+
+<p>If you have multiple mail accounts, the account listed in the From field is
+ based on the account (or server) you selected when you choose to create a new
+ message. However, &brandShortName; Mail &amp; Newsgroups also allows you to
+ change the account a message is sent from while you&apos;re composing a
+ message. Click the From field to view a list of your accounts and then select
+ the account you want. A copy of the message is saved in the Sent folder of
+ the account where you sent the message from.</p>
+
+<p><strong>About Address Autocompletion</strong></p>
+
+<p>Address autocompletion allows you to address mail easily from the Compose
+ window without having to search for names or type complete names. Mail &amp;
+ Newsgroups automatically checks your address books and an
+ <a href="glossary.xhtml#ldap">LDAP</a> directory server (if available) and
+ completes the name if it finds a unique match. It also prevents mistakes by
+ showing all possible choices with additional information if it finds multiple
+ matches. Address autocompletion is enabled by default.</p>
+
+<p>If you don&apos;t want to use an address that Mail &amp; Newsgroups
+ provides, press Backspace or Delete to remove characters and then enter an
+ alternate address.</p>
+
+<p>To disable address autocompletion:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Mail &amp; Newsgroups category, click Addressing. (If no
+ subcategories are visible, double-click Mail &amp; Newsgroups to expand
+ the list).</li>
+ <li>In the Address Autocompletion section, deselect <q>Local Address
+ Books</q> and <q>Directory Server</q>.</li>
+ <li>Click OK.</li>
+</ol>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="selecting_message_sending_options">Selecting Message Sending
+ Options</h2>
+
+<p>While you&apos;re composing a message, you can select these additional
+ message sending options from the Options menu:</p>
+
+<ul>
+ <li><strong>Select Addresses</strong>: The Select Addresses option lets you
+ choose the recipient&apos;s email address from your Address Books or a
+ remote directory. To look up an address in an address book or directory,
+ enter the first few letters of the recipient&apos;s first or last name to
+ start the search. Select an address and then click To:, Cc:, or Bcc: to
+ address your message.</li>
+ <li><strong>Check Spelling</strong>: Checks the spelling of the message text
+ before you send it. You can also click Spell.</li>
+ <li><strong>Spellcheck As You Type</strong>: Choose this option to have the
+ spelling of the message text checked as you type.</li>
+ <li><strong>Quote Message</strong>: Choose this option to have the selection
+ of the message text shown as quoted text.</li>
+ <li><strong>Return Receipt</strong>: Choose this option to request a
+ confirmation message when the recipient displays (opens) the message. Keep
+ in mind that the recipient may choose not to send you a return receipt.
+ This option lets you enable or disable return receipt requests on a
+ per-message basis. To automatically request return receipts for all
+ messages you send, use the return receipts preferences. See
+ <a href="mailnews_preferences.xhtml#return_receipts_preferences">Mail &amp;
+ Newsgroups Preferences - Return Receipts</a> for more information.</li>
+ <li><strong>Format</strong>: Send the message as plain text, or HTML
+ (formatted), or both. If you choose <q>Auto-Detect</q>, Mail &amp;
+ Newsgroups prompts you for the format to use if it&apos;s unknown whether
+ the recipient&apos;s mail program can display an HTML message. The format
+ you choose here overrides the send format you specified using the
+ Preferences command on the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu.</li>
+ <li><strong>Priority</strong>: Choose a priority to indicate whether the
+ message has lowest, low, normal, high, or highest priority.</li>
+ <li><strong>Character Encoding</strong>: Choose a character encoding used for
+ this message.</li>
+ <li><strong>Send a Copy To</strong>: Choose this if you want to file an
+ additional copy of the sent message in a different folder than your default
+ Sent folder. Then select the folder you want.</li>
+ <li><strong>Security</strong>: Choose this to change the default security
+ options for this message.</li>
+</ul>
+
+<p>An additional message formatting option is available from the Edit menu:</p>
+
+<ul>
+ <li><strong>Rewrap</strong>: If you are composing a message using the
+ plain-text editor, you can use the Rewrap command to rewrap long lines of
+ quoted text to fit the Compose window. This command rewraps selected quoted
+ text to the number of characters specified by the
+ <a href="mailnews_preferences.xhtml#composition">Composition</a>
+ preferences. This command is primarily useful when you are replying to a
+ message where the original message is quoted in your reply, and the original
+ message contains long lines.
+
+ <p>You use the Mail &amp; Newsgroups Account Settings command on the Edit
+ menu to specify that you want to use the plain-text editor for composing
+ messages. Select the Composition &amp; Addressing panel of the account
+ and uncheck <q>Compose messages in HTML format</q> to use the plain-text
+ editor for all messages. If you only want to use the plain-text editor
+ occasionally, you can hold down the Shift key while clicking the Compose
+ or the Reply button to use the plain-text editor on an as-needed
+ basis.</p>
+ </li>
+</ul>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="replying_to_a_message">Replying to a Message</h2>
+
+<p>To reply to a mail message:</p>
+
+<ul>
+ <li>Select the message.</li>
+ <li>Click Reply to respond to the sender alone.</li>
+ <li>Click Reply All to respond to all addressees in the message.</li>
+</ul>
+
+<p>To include the original message each time you reply to any message, and to
+ specify how to place the original message in the reply:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings.
+ You see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>If you have multiple accounts, select an account and click the
+ <a href="mailnews_account_settings.xhtml#addressing">Composition &amp;
+ Addressing</a> category for that account.</li>
+ <li>Select <q>Automatically quote the original message when
+ replying</q>.</li>
+ <li>Specify where in the message to place your reply. <q>Start my reply below
+ the quote</q> is the default.</li>
+ <li>If you have decided to <a
+ href="mailnews_account_settings.xhtml#account_settings">attach a
+ signature</a> to every outgoing message and selected to start your reply
+ above the quote here, you can additionally configure where your signature
+ is placed:
+ <ul>
+ <li>Select <q>below the quote (recommended)</q> to place your signature
+ at the very end of the message below the quoted text.</li>
+ <li>Select <q>below my reply (above the quote)</q> to place your
+ signature between your reply and the quoted text.</li>
+ </ul>
+
+ <p><strong>Note</strong>: If you have created a signature, you can
+ optionally <a href="mailnews_account_settings.xhtml#addressing">omit
+ it</a> when replying to a message.</p>
+ </li>
+ <li>Click OK.</li>
+</ol>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="forwarding_a_message">Forwarding a Message</h2>
+
+<p>When you forward a message, you can specify how its contents are included
+ in the new message: <em>inline</em> (in the body of the message), or as an
+ <em>attachment</em>.</p>
+
+<p>To forward a message:</p>
+
+<ol>
+ <li>Select the message and click Forward.</li>
+ <li>Type the name or email address of the recipient.</li>
+ <li>Click Send.</li>
+</ol>
+
+<p>To set the default for forwarding messages:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Mail &amp; Newsgroups category, click
+ <a href="mailnews_preferences.xhtml#composition">Composition</a>. (If no
+ subcategories are visible, double-click Mail &amp; Newsgroups to expand the
+ list.)</li>
+ <li>For forwarding messages, choose Inline (in the message body) or As
+ Attachment.
+
+ <p><strong>Note</strong>: If you have created a signature and forward
+ inline, its placement depends on the respective reply setting. You can
+ optionally <a href="mailnews_account_settings.xhtml#addressing">omit the
+ signature</a> when forwarding a message.</p>
+ </li>
+ <li>Click OK.</li>
+</ol>
+
+<p><strong>Tip</strong>: To override the default for forwarding a message,
+ select the message, open the Message menu, and choose Forward As, then
+ choose Inline or Attachment.</p>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="confirming_that_your_message_was_opened">Confirming That Your Message
+ Was Opened</h2>
+
+<p>You can use return receipts to notify you when a recipient has displayed
+ (opened) your message. The recipient must be using a mail program that
+ supports the Message Disposition Notification (MDN) standard. Keep in mind
+ that the recipient may choose not to send you a return receipt, even if
+ you&apos;ve requested one. Messages you send to a newsgroup address will not
+ include a return receipt request, since news servers don&apos;t support this
+ feature.</p>
+
+<p>To request return receipts for all messages you send, you can use the global
+ <a href="mailnews_preferences.xhtml#return_receipts_preferences">Return
+ Receipt</a> preferences to specify how to manage requests you receive for
+ return receipts. You can override these global preferences for individual
+ accounts.</p>
+
+<p>To request a return receipt on a per-message basis:</p>
+
+<ul>
+ <li>From a Mail Compose window, open the Options menu, and choose Return
+ Receipt.</li>
+</ul>
+
+<p>To automatically request return receipts when sending messages from each of
+ your mail accounts:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Mail &amp; Newsgroups category, click
+ <a href="mailnews_preferences.xhtml#return_receipts_preferences">Return
+ Receipts</a>. (If no subcategories are visible, double-click Mail &amp;
+ Newsgroups to expand the list.)</li>
+ <li>Select <q>When sending messages, always request a return receipt</q>.</li>
+ <li>Click OK.</li>
+</ol>
+
+<p>For more information on setting return receipt preferences, see
+ <a href="mailnews_preferences.xhtml#return_receipts_preferences">Mail &amp;
+ Newsgroups Preferences - Return Receipts</a>.</p>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="saving_and_editing_a_message_draft">Saving and Editing a Message
+ Draft</h2>
+
+<p>To save a mail message as a draft so you can complete it later:</p>
+
+<ul>
+ <li>In the Compose window, click Save, or open the File menu and choose Save
+ as Draft. By default, the message is saved in the Drafts folder for the
+ current account.
+
+ <p><strong>Note</strong>: Your mail message will stay open after you save
+ it as a draft.</p>
+ </li>
+</ul>
+
+<p>To edit or send a message draft, begin from the Mail window:</p>
+
+<ol>
+ <li>Click the Drafts folder for the account where you created the message
+ draft.</li>
+ <li>Click the message that you want to edit.</li>
+ <li>In the top-right corner of the message, click the Edit Draft
+ button.</li>
+ <li>Edit the message as necessary.</li>
+ <li>Click Send to send the message or click Save to save the message so you
+ can complete it later.
+
+ <p><strong>Note</strong>: Sending the message removes it from the Drafts
+ folder.</p>
+ </li>
+</ol>
+
+<p><strong>Tip</strong>: You can also double-click the message to open it for
+ editing. This is especially useful if the message pane is closed.</p>
+
+<p>To delete one or more unwanted message drafts, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Click the Drafts folder for the account where you created the message
+ drafts.</li>
+ <li>Select the message drafts that you want to delete.</li>
+ <li>Click Delete in the Mail toolbar.</li>
+</ol>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h2 id="creating_and_using_templates">Creating and Using Templates</h2>
+
+<p>Templates are useful for setting the default format for messages that you
+ send regularly, such as weekly status reports. You can save a message as a
+ template from any window in which it is displayed, including from within a
+ Mail compose window.</p>
+
+<p>To save a message to use as a template:</p>
+
+<ol>
+ <li>In the Mail window, click Compose to create a new message and then set
+ the default font, text size, text color, background color, and any other
+ default formatting you want.
+
+ <p>Alternatively, open an existing message that already has the formatting
+ you want.</p>
+ </li>
+ <li>While displaying the message, open the File menu, choose Save As, then
+ choose Template. The message is stored as a template in the Templates
+ folder for the current mail account.</li>
+</ol>
+
+<p>To compose a message using a template:</p>
+
+<ol>
+ <li>In the Mail window, select the Templates folder for the account where you
+ created the message template.</li>
+ <li>Double-click the message template to open it.</li>
+ <li>Edit the message, then save it (to put it in the Drafts folder) or send
+ it.
+
+ <p><strong>Note</strong>: Sending the message does not remove the template
+ from the Templates folder. The template is preserved for future use.</p>
+ </li>
+</ol>
+
+<p>To delete one or more unwanted message templates, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Click the Templates folder for the account where you created the message
+ templates.</li>
+ <li>Select the message templates that you want to delete.</li>
+ <li>Click Delete in the Mail toolbar.</li>
+</ol>
+
+<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
+
+<h1 id="creating_html_mail_messages">Creating HTML Mail Messages</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#using_html_in_your_messages">Using HTML in Your
+ Messages</a></li>
+ <li><a href="#choosing_html_mail_sending_options">Choosing HTML Message
+ Sending Options</a></li>
+ <li><a href="#specifying_recipients_for_html_messages">Specifying
+ Recipients for HTML Messages</a></li>
+ <li><a href="#viewing_the_message_source_for_html_messages">Viewing the
+ Message Source for HTML Messages</a></li>
+ <li><a href="#using_the_html_mail_question_dialog_box">Using the HTML Mail
+ Question Dialog Box</a></li>
+ </ul>
+</div>
+
+<h2 id="using_html_in_your_messages">Using HTML in Your Messages</h2>
+
+<p>HTML messages can include formatted text, links, images, and
+ tables&mdash;just like a web page. However, some recipients may not be able
+ to receive HTML messages. &brandShortName; Mail &amp; Newsgroups allows you
+ to compose mail and newsgroup messages using either the HTML (rich-text)
+ formatting editor or the plain-text editor for each mail account you have.
+ In addition, you can choose whether your addressees should receive HTML or
+ plain-text messages by default, and how Mail &amp; Newsgroups should handle
+ messages when it&apos;s not known if an addressee can receive HTML-formatted
+ mail.</p>
+
+<p>To specify whether to use the HTML editor as the default for composing
+ messages, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>Select the mail or newsgroup account you want to use.</li>
+ <li>Go to the Composition &amp; Addressing panel and select <q>Compose
+ messages in HTML format</q>. You see the Formatting toolbar in the Compose
+ window. Leave this box unchecked to use the plain-text editor for this
+ account.</li>
+</ol>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h3 id="editing_or_inserting_html_elements">Editing or Inserting HTML
+ Elements</h3>
+
+<p>If you understand how to work with HTML source code, you can edit or insert
+ additional HTML tags, style attributes, and JavaScript in your mail message.
+ If you are not sure how to work with HTML source code, it&apos;s best not to
+ change it. To work with HTML code, use one of these methods:</p>
+
+<ul>
+ <li>Place the insertion point where you want to insert the HTML code, then
+ open the Insert menu and choose HTML. In the Insert HTML dialog box, enter
+ HTML tags and text, and then click Insert to insert your changes.</li>
+ <li>Select the HTML source code that you want to edit, then open the Insert
+ menu and choose HTML. In the Insert HTML dialog box, edit HTML tags and
+ text, and then click Insert to insert your changes.</li>
+ <li>Select an element such as a table, named anchor, image, link, or
+ horizontal line. Double-click the element to open the associated properties
+ dialog box for that item. Click Advanced Edit to open the Advanced Property
+ Editor. You can use the Advanced Property Editor to add HTML attributes and
+ JavaScript to objects.</li>
+</ul>
+
+<p>For more information on editing HTML source code, see
+ <a href="composer_help.xhtml#using_the_advanced_property_editor">Using the
+ Advanced Property Editor</a>.</p>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h2 id="choosing_html_mail_sending_options">Choosing HTML Mail Sending
+ Options</h2>
+
+<p>By default, Mail &amp; Newsgroups prompts you before sending HTML messages
+ when it&apos;s not known whether the recipient&apos;s mail program can
+ display HTML-formatted messages.</p>
+
+<p>To choose sending-format options for mail messages, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Mail &amp; Newsgroups category, click
+ <a href="mailnews_preferences.xhtml#send_format">Send Format</a>. (If no
+ subcategories are visible, double-click Mail &amp; Newsgroups to expand the
+ list).
+
+ <p><strong>Note</strong>: This preference applies only to mail messages,
+ not to newsgroup messages.</p>
+ </li>
+ <li>Select the option you want and then click OK.</li>
+</ol>
+
+<p>If while composing a message you realize that one or more recipients may not
+ be able to receive HTML-formatted mail, you can easily convert the message to
+ a different format when you click Send:</p>
+
+<ol>
+ <li>In the Compose window, open the Options menu and choose Format.</li>
+ <li>Select the format you want to use for sending the message from the
+ submenu:
+ <ul>
+ <li><strong>Auto Detect</strong>: Mail &amp; Newsgroups chooses the
+ appropriate format for the message text. If it can&apos;t determine the
+ format, it asks you to choose a format.</li>
+ <li><strong>Plain Text Only</strong>: The message may not display
+ formatting such as bold text, but all mail programs will be able to
+ display the message.</li>
+ <li><strong>Rich Text (HTML) Only</strong>: Some mail programs may have
+ trouble displaying an HTML-formatted message. Choose this option only
+ if you are sure the recipient&apos;s mail program can display
+ HTML-formatted mail.</li>
+ <li><strong>Plain and Rich (HTML) Text</strong>: This uses more disk
+ space, but may be the best choice if you are not sure whether the
+ recipient&apos;s mail program can display HTML-formatted mail.</li>
+ </ul>
+ </li>
+ <li>When you&apos;ve finished composing the message, click Send.</li>
+</ol>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h2 id="specifying_recipients_for_html_messages">Specifying Recipients for HTML
+ Messages</h2>
+
+<p>You can save time by indicating whether individuals in your address books
+ prefer to receive either HTML messages or plain text messages.</p>
+
+<ol>
+ <li>Open the Window menu and choose Address Book.</li>
+ <li>Select the address book on the left and then select the individual&apos;s
+ card on the right.</li>
+ <li>Click Properties to display the <q>Card for</q> dialog box.</li>
+ <li>In the Contact tab, use the <q>Prefers to receive messages formatted
+ as</q> drop-down list to select HTML if you know this recipient can read
+ HTML-formatted messages (such as messages that include links, images, or
+ tables).
+
+ <p>If this recipient can only read messages sent as plain text (no
+ formatting), then choose Plain Text. If you don&apos;t know or are not
+ sure, choose Unknown.</p>
+
+ <p>If you choose Unknown, &brandShortName; Mail &amp; Newsgroups determines
+ the sending format based on the Send Format settings for Mail &amp;
+ Newsgroups in the Preferences dialog box. If Mail &amp; Newsgroups still
+ can&apos;t determine the correct format, it will prompt you to choose a
+ sending format when you send the message.</p>
+ </li>
+ <li>Click OK.</li>
+</ol>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h2 id="viewing_the_message_source_for_html_messages">Viewing the Message
+ Source for HTML Messages</h2>
+
+<p>You can quickly view the HTML and other code that generates an HTML message
+ you&apos;ve received:</p>
+
+<ol>
+ <li>In the message list window, open the message.</li>
+ <li>Open the View menu and choose Message Source.</li>
+</ol>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h2 id="using_the_html_mail_question_dialog_box">Using the HTML Mail Question
+ Dialog Box</h2>
+
+<p>The HTML Mail Question dialog box appears when you try to send a message to
+ someone whose mail program may not be able to display HTML messages or when
+ Mail &amp; Newsgroups cannot determine whether your recipient can display
+ HTML messages. If you are in doubt, send the message in both HTML and
+ plain-text formats.</p>
+
+<p>[<a href="#creating_html_mail_messages">Return to beginning of
+ section</a>]</p>
+
+<h1 id="using_attachments">Using Attachments</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#attaching_a_file_or_web_page">Attaching a File or Web
+ Page</a></li>
+ <li><a href="#viewing_and_opening_attachments">Viewing and Opening
+ Attachments</a></li>
+ <li><a href="#saving_attachments">Saving Attachments</a></li>
+ </ul>
+</div>
+
+<h2 id="attaching_a_file_or_web_page">Attaching a File or Web Page</h2>
+
+<p>To attach a file to an outgoing mail message:</p>
+
+<ol>
+ <li>In the Compose window, click Attach or open the File menu and choose
+ Attach File. You see the <q>Enter file to attach</q> dialog box.
+
+ <p><strong>Tip</strong>: You can also click inside the Attachments area to
+ attach a file.</p>
+ </li>
+ <li>Type the name of the file you want to attach, or select a file from your
+ hard drive that you want to attach.</li>
+ <li>Click Open. The filename appears in the Attachments area.</li>
+</ol>
+
+<p><strong>Tip</strong>: You can also drag and drop one or more files from your
+ desktop into the Attachments area in the Compose window.</p>
+
+<p>To attach a web page to an outgoing mail message:</p>
+
+<ol>
+ <li>In the Compose window, open the File menu and choose Attach Web Page.</li>
+ <li>In the dialog box, enter the URL of the page and then click OK. The web
+ page URL appears in the Attachments area.</li>
+</ol>
+
+<p><strong>Tip</strong>: When you are viewing a page in the browser,
+ you can send the page to someone by opening the File menu and choosing Send
+ Page.</p>
+
+<p>[<a href="#using_attachments">Return to beginning of section</a>]</p>
+
+<h2 id="viewing_and_opening_attachments">Viewing and Opening Attachments</h2>
+
+<p>If you receive a mail attachment that consists of a file type that
+ &brandShortName; can display (such as graphic files and HTML files), you see
+ the attachment displayed inline (in the body of the message). For other file
+ types, Mail &amp; Newsgroups lets you open the attachment using another
+ application, or you can save the attachment on your hard disk.</p>
+
+<p>To open the attachment, make sure you have a program on your computer that
+ can open files of the same type as the attachment&apos;s file format. For
+ example, if you want to open a .DOC file, make sure you have a program on
+ your computer that can open .DOC files.</p>
+
+<p>To open an attachment:</p>
+
+<ol>
+ <li>Double-click the attachment you want (if there is more than one).</li>
+ <li>In the Downloading dialog box, choose what you want &brandShortName; to
+ do with the attachment:
+ <ul>
+ <li>If &brandShortName; finds an application on your hard disk that can
+ open the attachment, you can open the attachment using that
+ application. Click <q>Choose</q> to use a different application to open
+ the attachment.</li>
+ <li>If &brandShortName; can&apos;t find an application on your hard disk
+ that can open the attachment, you can save the attachment. You
+ won&apos;t be able to open the attachment, but at least you can save
+ it on your hard disk until you can install an application that can open
+ it.</li>
+ <li>Click <q>Advanced</q> to add a new file type to the list of helper
+ applications. &brandShortName; uses helper applications to determine
+ how different file types are opened by other applications from within
+ &brandShortName;. For more information, see
+ <a href="nav_help.xhtml#plugins_and_downloads">Plugins and
+ Downloads</a>.</li>
+ </ul>
+ </li>
+ <li>Click OK.</li>
+</ol>
+
+<p><strong>Note</strong>: If you are viewing your mail using an IMAP mail
+ server, all attachments remain on the server.</p>
+
+<p>[<a href="#using_attachments">Return to beginning of section</a>]</p>
+
+<h2 id="saving_attachments">Saving Attachments</h2>
+
+<p>To save an attachment:</p>
+
+<ol>
+ <li>In the right side of the message envelope, under <q>Attachments</q>,
+ select the attachment that you want to save.</li>
+ <li>Right-click <span class="mac">or, if you have a one-button mouse,
+ <kbd>Ctrl</kbd>-click</span>the attachment and choose Save As from the
+ pop-up menu.</li>
+ <li>Choose a filename and location for the attachment on your hard disk and
+ then click OK. Mail &amp; Newsgroups downloads the attachment and saves it
+ to the specified location.</li>
+</ol>
+
+<p><strong>Tip</strong>: To save all attachments, right-click
+ <span class="mac">or, if you have a one-button mouse,
+ <kbd>Ctrl</kbd>-click</span>the first one in the attachment list, and choose
+ Save All. You can then specify the location where you want all the
+ attachments to be saved.</p>
+
+<p>[<a href="#using_attachments">Return to beginning of section</a>]</p>
+
+<h1 id="deleting_messages">Deleting Messages</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#deleting_pop_or_imap_messages">Deleting POP or IMAP
+ Messages</a></li>
+ <li><a href="#moving_messages_to_and_from_the_trash">Moving Messages to and
+ from the Trash</a></li>
+ </ul>
+</div>
+
+<h2 id="deleting_pop_or_imap_messages">Deleting POP or IMAP Messages</h2>
+
+<p>How you delete messages depends on your mail server type: POP or IMAP.
+ Deleted POP messages are automatically moved to the Trash folder. IMAP users
+ can set different options for deleting messages.</p>
+
+<p>To delete messages from your Inbox or other folders, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>In the message list, select the messages and click Delete. By default,
+ Mail &amp; Newsgroups moves the selected messages to the Trash folder.</li>
+ <li>To delete messages permanently, open the File menu and choose Empty
+ Trash.</li>
+</ol>
+
+<p>To delete messages without opening them, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the View menu and choose Layout, and then uncheck Message Pane.
+
+ <p>Alternatively, click the Message Pane handle (the ridged area centered
+ at the bottom of the message list) to close the message pane.</p>
+ </li>
+ <li>In the message list, select the messages and click Delete.</li>
+</ol>
+
+<p>To set deletion preferences for IMAP messages:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>Locate the IMAP account you want, and then click the Server Settings
+ category under the account name.</li>
+ <li>Select the <a
+ href="mailnews_account_settings.xhtml#when_i_delete_a_message">options</a>
+ you want for deleting messages and click OK.</li>
+</ol>
+
+<p>[<a href="#deleting_messages">Return to beginning of section</a>]</p>
+
+<h2 id="moving_messages_to_and_from_the_trash">Moving Messages To and From the
+ Trash</h2>
+
+<p>If you use a POP server to deliver your mail, or if you set up IMAP to use
+ the Trash folder, follow these steps to delete messages from your Inbox or
+ other folders:</p>
+
+<ol>
+ <li>In the message list, select the messages you want to delete.</li>
+ <li>Click Delete. Mail &amp; Newsgroups moves the messages to the Trash
+ folder.</li>
+</ol>
+
+<p>To recover messages from the Trash:</p>
+
+<ol>
+ <li>Click the Trash folder.</li>
+ <li>Select the messages you want to recover and drag them to another
+ folder.</li>
+</ol>
+
+<p>To delete messages permanently:</p>
+
+<ul>
+ <li>Open the File menu and choose Empty Trash.</li>
+</ul>
+
+<p>[<a href="#deleting_messages">Return to beginning of section</a>]</p>
+
+<h1 id="using_address_books">Using Address Books</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#about_address_books">About Address Books</a></li>
+ <li><a href="#adding_entries_to_your_address_books">Adding Entries to Your
+ Address Books</a></li>
+ <li><a href="#creating_a_new_address_book">Creating a New Address
+ Book</a></li>
+ <li><a href="#creating_a_new_address_book_card">Creating a New Address Book
+ Card</a></li>
+ <li><a href="#creating_a_mailing_list">Creating a Mailing List</a></li>
+ <li><a href="#editing_a_mailing_list">Editing a Mailing List</a></li>
+ <li><a href="#searching_address_books_and_directories">Searching Address
+ Books and Directories</a></li>
+ <li><a href="#importing_address_books">Importing Address Books</a></li>
+ <li><a href="#exporting_address_books">Exporting Address Books</a></li>
+ <li><a href="#adding_and_removing_ldap_directories">Adding and Removing
+ LDAP Directories</a></li>
+ </ul>
+</div>
+
+<h2 id="about_address_books">About Address Books</h2>
+
+<p>Address books store email addresses and contact information for people you
+ typically send mail to, such as colleagues, friends, and family.
+ &brandShortName; Mail &amp; Newsgroups provides you with two address books:
+ the Personal Address Book and the Collected Addresses&mdash;and you can
+ create additional address books as well. You can also import address books
+ from other mail programs and previous versions of &brandShortName;. The
+ contents of these address books are stored locally on your hard disk.</p>
+
+<p>Your address book may also list email addresses from an LDAP directory,
+ which is located on an LDAP directory server. The directory server stores
+ email addresses of people that are not included in your locally-stored
+ address books. The Lightweight Directory Access Protocol (LDAP) is an
+ industry-standard method for accessing Internet or intranet directory
+ services such as corporate address books.</p>
+
+<h4>Personal Address Book</h4>
+
+<p>Use the Personal Address Book to add specific names of your choice. You can
+ create mailing lists and edit individual address entries.</p>
+
+<h4>Collected Addresses</h4>
+
+<p>By default, the Collected Addresses automatically collects the email
+ addresses contained in outgoing mail messages. Addresses from outgoing
+ messages are stored in the Collected Addresses as soon as you click Send.</p>
+
+<h4>LDAP Directory (if available)</h4>
+
+<p>An LDAP directory (also known as an address lookup service) stores email
+ addresses of recipients who are not in your locally-stored address books.
+ LDAP directories offer you access to large, centrally maintained databases
+ of email addresses, which is especially useful with
+ <a href="mailnews_preferences.xhtml#address_autocompletion">address
+ autocompletion</a>.</p>
+
+<p>Automatic address collection is enabled by default. To change automatic
+ address collection settings, begin in the Mail window:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences.</li>
+ <li>Under the Mail &amp; Newsgroups category, click Addressing. (If no
+ subcategories are visible, double-click Mail &amp; Newsgroups to expand the
+ list.)</li>
+ <li>Under Email Address Collection, select <q>Add email addresses to my</q>
+ and choose whether you want:
+ <ul>
+ <li>Personal Address Book.</li>
+ <li>Collected Addresses.</li>
+ </ul>
+ </li>
+ <li>Click OK.</li>
+</ol>
+
+<h4>Opening the Address Book Window</h4>
+
+<p>To open the Address Book window:</p>
+
+<ul>
+ <li>Open the Window menu and choose Address Book, or click the Address Book
+ icon in the lower-left corner of any &brandShortName; window.
+
+ <table>
+ <tr>
+ <td colspan="2"><img src="images/taskbar-ab.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td style="width: 80px;"></td>
+ <td><strong>Address Book icon</strong></td>
+ </tr>
+ </table>
+ </li>
+</ul>
+
+<h4>Changing the Address Book Window Display</h4>
+
+<p>To customize how the Address Book window and the cards are displayed:</p>
+
+<ol>
+ <li>Open the Window menu and choose Address Book. You see the Address Book
+ window.</li>
+ <li>In the Address Book window, open the View menu and choose from the
+ following display options:
+ <ul>
+ <li>Choose Show/Hide, and then select the item you wish to uncheck (hide)
+ or check (show).</li>
+ <li>Choose Show Name As, and then select how you want card names
+ displayed (first/last, last/first, or Display Name).</li>
+ <li>Choose Sort by, and then select a sort option.</li>
+ </ul>
+ </li>
+</ol>
+
+<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
+
+<h2 id="adding_entries_to_your_address_books">Adding Entries to Your Address
+ Books</h2>
+
+<p>You can use any of the following ways to add entries to your address
+ books:</p>
+
+<ul>
+ <li>Click a name in the From or recipient fields (for example, To or Cc) in a
+ message you&apos;ve received, and then select <q>Add to Address Book</q>
+ from the drop-down list.</li>
+ <li>In the Address Book window, click New Card to create a new address book
+ card.</li>
+ <li>Send a message, which automatically adds the recipient&apos;s address
+ to your address book (if enabled).</li>
+ <li>In the Address Book window, copy entries to another address book by
+ selecting the entries and dragging them over the name of the address book
+ you want to copy them to.</li>
+</ul>
+
+<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
+
+<h2 id="creating_a_new_address_book">Creating a New Address Book</h2>
+
+<p>&brandShortName; Mail &amp; Newsgroups provides a default personal address
+ book, but you can create additional address books.</p>
+
+<p>To create a new address book:</p>
+
+<ol>
+ <li>Click the Address Book icon in the lower-left corner of any
+ &brandShortName; window, or open the Window menu and choose Address Book.
+ You see the Address Book window.
+
+ <table>
+ <tr>
+ <td colspan="2"><img src="images/taskbar-ab.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td style="width: 80px;"></td>
+ <td><strong>Address Book icon</strong></td>
+ </tr>
+ </table>
+ </li>
+ <li>In the Address Book window, open the File menu, choose New, and choose
+ Address Book. You see the New Address Book dialog box.</li>
+ <li>Type the name of the new address book, and click OK.</li>
+</ol>
+
+<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
+
+<h2 id="creating_a_new_address_book_card">Creating a New Address Book Card</h2>
+
+<p>Address book cards can be used to store names, postal addresses, email
+ addresses, phone numbers, and information such as whether the addressee
+ prefers to receive plain-text or HTML-formatted messages.</p>
+
+<p>To create an address book card for an individual:</p>
+
+<ol>
+ <li>Click the Address Book icon on the status bar or open the Window menu and
+ choose Address Book.</li>
+ <li>Click New Card. (If you have multiple address books, select the one to
+ which you want to add a card.)</li>
+ <li>Each New Card dialog box has three tabs:
+ <ul>
+ <li><strong>Contact</strong>: Enter the following information:
+ <ul>
+ <li>First and Last (first and last name of person as you want it to
+ appear in the address book).</li>
+ <li>Display name (the name that appears in the <q>To</q> field of the
+ Compose window).</li>
+ <li>Nickname (a shortcut or alias for the real name).</li>
+ <li>Email address (primary and additional address).</li>
+ <li>Prefers to receive messages formatted as: If you know this
+ recipient can read HTML-formatted messages (such as messages that
+ include links, images, or tables), choose HTML. If this recipient
+ can only read messages sent as plain text (no formatting), then
+ choose Plain Text. If you don&apos;t know or are not sure, choose
+ Unknown. If you choose Unknown, &brandShortName; Mail &amp;
+ Newsgroups determines the sending format based on the Mail &amp;
+ Newsgroups Send Format settings in the Preferences dialog box. If
+ Mail &amp; Newsgroups still can&apos;t determine the correct
+ format, Mail &amp; Newsgroups will prompt you to choose a sending
+ format when you send the message.</li>
+ <li>Allow remote images in HTML mail: If you want to allow this
+ sender to have remote content they send you displayed in your
+ message window.</li>
+ <li>Screen name (the AIM contact name).</li>
+ <li>Phones (enter phone numbers for this person)</li>
+ </ul>
+ </li>
+ <li><strong>Address</strong>: Type additional information such as street
+ address, phone number, and URL.
+
+ <p><strong>Tip</strong>: If you enter address information,
+ &brandShortName; displays a Get Map button next to the address when
+ you view this entry&apos;s address book card in your address book.
+ Clicking the Get Map button displays a web page that contains a map
+ to the address.</p>
+ </li>
+ <li><strong>Other</strong>: Store any additional information you
+ want.</li>
+ </ul>
+ </li>
+</ol>
+
+<p><strong>Tip</strong>: To quickly add entries to your address book, click any
+ email address in messages you receive and select Add to Address Book from the
+ drop-down list. The New Card dialog box appears where you can complete the
+ information.</p>
+
+<h3 id="viewing_or_editing_card_properties">Viewing or Editing Card
+ Properties</h3>
+
+<p>To view or edit the properties for an individual card:</p>
+
+<ol>
+ <li>Select the card from the list of entries in the Address Book window.</li>
+ <li>Click Properties.</li>
+</ol>
+
+<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
+
+<h2 id="creating_a_mailing_list">Creating a Mailing List</h2>
+
+<p>If you regularly send messages to a group of recipients, you can quickly
+ address a message by using a mailing list that contains the names you
+ want.</p>
+
+<p>To create a mailing list and add it to your address book:</p>
+
+<ol>
+ <li>In the Address Book window, click New List.</li>
+ <li>Enter the following information in the Mailing List dialog box:
+ <ul>
+ <li>Click the drop-down list at <q>Add to</q> to choose an address book
+ in which to store the list.</li>
+ <li>List name: When you enter the list name in the <q>To</q> field of a
+ message, everyone on the list receives your message.</li>
+ <li>List nickname: Alias (or shortcut) for the list name.</li>
+ <li>Description: Appears after the list name in the address line of
+ the Compose window.</li>
+ </ul>
+ </li>
+ <li>Type email addresses to add them to the mailing list.</li>
+ <li>Click OK.</li>
+</ol>
+
+<p>In the left side of the Address Book window, the mailing list appears
+ underneath the address book you added it to.</p>
+
+<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
+
+<h2 id="editing_a_mailing_list">Editing a Mailing List</h2>
+
+<p>Mailing lists are stored in the address book in which you created them.</p>
+
+<p>To remove a member from the list, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the Window menu and choose Address Book.</li>
+ <li>Expand the address book containing your mailing list by clicking the
+ small triangle beside the address book title.</li>
+ <li>Highlight the mailing list by clicking its name. The list members appear
+ to the right of the mailing list name.</li>
+ <li>Click the entry you wish to delete.</li>
+ <li>Click the Delete button.</li>
+</ol>
+
+<p>To add members to a mailing list:</p>
+
+<ol>
+ <li>Open Window menu and choose Address Book.</li>
+ <li>Expand the address book containing your mailing list by clicking the
+ small triangle beside the address book title.</li>
+ <li>Highlight the mailing list by clicking its name.</li>
+ <li>Click Properties.</li>
+ <li>Add or remove entries as necessary.</li>
+ <li>Click OK when you are done.</li>
+</ol>
+
+<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
+
+<h2 id="searching_address_books_and_directories">Searching Address Books and
+ Directories</h2>
+
+<p>&brandShortName; Mail &amp; Newsgroups lets you quickly search an address
+ book or directory by name or email address, or use a combination of criteria
+ to perform a more specific search through an address book or directory.</p>
+
+<p>To quickly search an address book or directory for a name or email address,
+ begin from the Address Book window:</p>
+
+<ol>
+ <li>In the Address Book window, in the list of address books, select the
+ address book or directory that you want to search.</li>
+ <li>In the <q>Name or Email contains</q> field, type the name or email
+ address that you want to find. You can type only part of the name or email
+ address, or you can type the exact text that you want to find.
+
+ <p>As soon as you stop typing, &brandShortName; Mail &amp; Newsgroups
+ displays only those entries where the name or email address contains the
+ search text you entered.</p>
+ </li>
+ <li>Click Clear to erase the search text and show all entries.</li>
+</ol>
+
+<h3 id="searching_for_specific_entries">Searching for Specific Entries</h3>
+
+<p>You can search address books or directories for specific entries. If you are
+ not already viewing the Advanced Address Book Search dialog box, begin from
+ the Address Book window:</p>
+
+<ol>
+ <li>Open the Tools menu and choose Search Addresses. You see the Advanced
+ Address Book Search dialog box.</li>
+ <li>Next to <q>Search in</q>, choose the address book or directory through
+ which you want to search.</li>
+ <li>Select the matching option Mail &amp; Newsgroups uses to search for
+ entries either that match all or at least one of the conditions (criteria)
+ that you choose.</li>
+ <li>Click More to add criteria and Fewer to remove them.</li>
+ <li>Click Search to begin, or click Clear to reset your entries. The search
+ results appear in lower part of the dialog box.</li>
+ <li>To sort the entries in a different order, click the column that you want
+ to sort by.</li>
+ <li>To view the card for an entry, select the entry and click
+ Properties.</li>
+ <li>To compose a message to selected recipients, select one or more entries
+ and click Compose.</li>
+</ol>
+
+<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
+
+<h2 id="importing_address_books">Importing Address Books</h2>
+
+<p>If you have a &brandShortName; address book from another user profile or
+ computer, or if you have an address book from another mail program, you can
+ import its entries into the Address Book window as a new address book. Keep
+ in mind that when you upgrade a user profile from an earlier version of
+ &brandShortName;, your address books are automatically included, so
+ there&apos;s no need to import them.</p>
+
+<p>You can import address books from Netscape 6, Netscape 7, Eudora, Outlook,
+ Outlook Express, or text files (LDIF, tab-delimited (.tab), comma-separated
+ (.csv), or text (.txt) formats). When you import an address book, Mail &amp;
+ Newsgroups creates a new address book with the imported entries.</p>
+
+<p>You can also <a href="#importing_mail_from_other_programs">import mail
+ messages and settings</a> from Communicator, Eudora, Outlook, and Outlook
+ Express.</p>
+
+<p>To import an address book, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the Tools menu, and choose Import. You see the Mail Import
+ Wizard.</li>
+ <li>Follow the instructions to import address books.</li>
+</ol>
+
+<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
+
+<h2 id="exporting_address_books">Exporting Address Books</h2>
+
+<p>You can export a &brandShortName; address book if you later want to import
+ it into another user profile, move it to another computer, or use it with
+ another program that can import address books. You can export an address
+ book to one of these file formats: &brandShortName; (.ldif), tab-delimited
+ (.tab), comma-separated (.csv), or text (.txt) formats.</p>
+
+<p>To export an address book, begin from the Address Book window:</p>
+
+<ol>
+ <li>Select the address book that you want to export.</li>
+ <li>Open the Tools menu, and choose Export.</li>
+ <li>In the Export Address Book dialog box, browse to the location where you
+ want to save the address book file.</li>
+ <li>Choose the file format for the exported address book (.ldif,
+ comma-separated, or tab-delimited).</li>
+ <li>Enter a name for the address book file. Be sure to include the
+ appropriate file extension (.ldif, .csv, .tab, or .txt).</li>
+ <li>Click Save.</li>
+</ol>
+
+<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
+
+<h2 id="adding_and_removing_ldap_directories">Adding and Removing LDAP
+ Directories</h2>
+
+<p>Adding an LDAP directory to your address book allows you to search the
+ directory for email addresses and other contact information. You can also use
+ the directory for address autocompletion when addressing mail messages.</p>
+
+<p>You typically add or remove LDAP directories using instructions provided by
+ your system administrator. Check with your system administrator for the
+ information you will need in order to add a new directory to your address
+ book.</p>
+
+<p>To add a new directory, begin from the Address Book window:</p>
+
+<ol>
+ <li>Open the File menu, and choose New, and then choose LDAP Directory. You
+ see the Directory Server Properties dialog box.</li>
+ <li>Type the following information in the Directory Server Properties dialog
+ box General tab:
+ <ul>
+ <li><strong>Name</strong>: Enter the name of the directory service (for
+ example, InfoSpace Directory).</li>
+ <li><strong>Host Name</strong>: Enter the name of the host name server,
+ such as ldap.infospace.com.</li>
+ <li><strong>Base DN</strong>: This setting is used to set the Base
+ distinguished name. Enter codes to restrict searching to a specific
+ country or organization. For example, c=JP restricts the search to
+ Japan only. Base DN also specifies the organization to search on
+ within the directory (for instance, o=Netscape Communications
+ Corporation, c=US).</li>
+ <li><strong>Port Number</strong>: Enter the port number for the LDAP
+ server. The default is 389.</li>
+ <li><strong>Bind DN</strong>: The distinguished name that is used to
+ authenticate (log in) to the LDAP server. If left blank, the LDAP
+ server binds anonymously.</li>
+ <li><strong>Use secure connection (SSL)</strong>: Choose this setting
+ if your LDAP server supports secure (encrypted) connections. If you are
+ unsure, contact your system administrator.</li>
+ </ul>
+ </li>
+ <li>Click the Advanced tab to configure LDAP directory server settings.</li>
+ <li>Type the following information:
+ <ul>
+ <li><strong>Don&apos;t return more than _ results</strong>: This setting
+ lets you limit the number of autocompletion matches returned by the
+ directory server. Enter the maximum number of email address matches
+ to display for autocompletion.</li>
+ <li><strong>Scope</strong>: Defines the limits of the search. Choose one
+ of the following:
+ <ul>
+ <li><strong>One Level</strong>: Retrieves matching entries by
+ searching the base DN and one level below the base DN.</li>
+ <li><strong>Subtree</strong>: Retrieves matching entries by searching
+ the base DN in addition to all levels below the base DN. This is
+ the least restrictive search.</li>
+ </ul>
+ </li>
+ <li><strong>Search filter</strong>: Enter the search filter to apply to
+ matching results that are within the specified scope of the
+ search.</li>
+ </ul>
+ </li>
+ <li>Click OK to close the Directory Server Properties dialog box.</li>
+</ol>
+
+<p>The directory you added appears in the list of address books in the Address
+ Book window.</p>
+
+<p>To delete a directory:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences. You see the
+ Preferences dialog box.</li>
+ <li>Under the Mail &amp; Newsgroups category, select Addressing. (If no
+ subcategories are visible, double-click Mail &amp; Newsgroups to expand
+ the list.)</li>
+ <li>Under Address Autocompletion on the right side of the dialog box, click
+ Edit Directories.</li>
+ <li>In the LDAP Directory Servers dialog box, select the directory that you
+ want to delete and click Delete.</li>
+ <li>Click OK, then click OK again to close the Preferences dialog box.</li>
+</ol>
+
+<p>For information on downloading or synchronizing a directory for offline use
+ so that you can search it or use it for address book autocompletion while
+ working offline, see
+ <a href="#downloading_directory_entries_for_offline_use">Downloading
+ Directory Entries for Offline Use</a>.</p>
+
+<h3 id="directory_server_settings">Directory Server Settings</h3>
+
+<p>If you are not already viewing the Directory Server Settings dialog box,
+ begin from the Mail window:</p>
+
+<ol>
+ <li>Open the Window menu, and choose Address Book.</li>
+ <li>In the list of address books, select a directory.</li>
+ <li>Click Properties.</li>
+</ol>
+
+<p><strong>General Tab</strong></p>
+
+<ul>
+ <li><strong>Name</strong>: The name of the directory service (for example,
+ InfoSpace Directory).</li>
+ <li><strong>Host Name</strong>: The name of the host name server, such as
+ ldap.infospace.com.</li>
+ <li><strong>Base DN</strong>: The Base Distinguished Name. Codes entered here
+ restrict searching to a specific country or organization. For example, c=JP
+ restricts the search to Japan only. Base DN also specifies the organization
+ to search on within the directory (for instance, o=Netscape Communications
+ Corporation, c=US).</li>
+ <li><strong>Port Number</strong>: Enter the port number for the LDAP server.
+ The default is 389.</li>
+ <li><strong>Bind DN</strong>: The distinguished name that is used to
+ authenticate (log in) to the LDAP server. If left blank, the LDAP server
+ binds anonymously.</li>
+ <li><strong>Use secure connection (SSL)</strong>: Choose this setting if your
+ LDAP server supports secure (encrypted) connections. If you are unsure,
+ contact your system administrator.</li>
+</ul>
+
+<p><strong>Advanced Tab</strong></p>
+
+<ul>
+ <li><strong>Don&apos;t return more than _ results</strong>: This setting lets
+ you limit the number of autocompletion matches returned by the directory
+ server. Specify the maximum number of email address matches to display for
+ autocompletion.</li>
+ <li><strong>Scope</strong>: Defines the limits of the search:
+ <ul>
+ <li><strong>One Level</strong>: Retrieves matching entries by searching
+ the base DN and one level below the base DN.</li>
+ <li><strong>Subtree</strong>: Retrieves matching entries by searching the
+ base DN in addition to all levels below the base DN. This is the least
+ restrictive search.</li>
+ </ul>
+ </li>
+ <li><strong>Search filter</strong>: Specifies the search filter to apply to
+ matching results that are within the specified scope of the search.</li>
+</ul>
+
+<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
+
+<h1 id="organizing_your_messages">Organizing Your Messages</h1>
+
+<div class="contentsBox">
+ <ul>
+ <li><a href="#creating_a_folder">Creating a Folder</a></li>
+ <li><a href="#renaming_a_folder">Renaming a Folder</a></li>
+ <li><a href="#moving_or_copying_a_folder">Moving or Copying a
+ Folder</a></li>
+ <li><a href="#filing_messages_in_folders">Filing Messages in
+ Folders</a></li>
+ <li><a href="#sharing_folders_with_other_users">Sharing Folders With Other
+ Users (IMAP Only)</a></li>
+ <li><a href="#tagging_messages">Tagging Messages</a></li>
+ <li><a href="#marking_or_flagging_messages">Marking or Flagging
+ Messages</a></li>
+ <li><a href="#using_message_views">Using Message Views</a></li>
+ <li><a href="#creating_message_filters">Creating Message Filters</a></li>
+ <li><a href="#searching_through_messages">Searching Through
+ Messages</a></li>
+ </ul>
+</div>
+
+<h2 id="creating_a_folder">Creating a Folder</h2>
+
+<p>To create a message folder, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the File menu, choose New, and then Folder. You see the New Folder
+ dialog box.</li>
+ <li>Type the name of the folder.</li>
+ <li>Click the drop-down list and choose a folder location and click OK. Your
+ new folder appears in your Mail Folders list.</li>
+</ol>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h2 id="renaming_a_folder">Renaming a Folder</h2>
+
+<p>To rename an existing folder, begin from the Mail window:</p>
+
+<ol>
+ <li>Select the folder you want to rename.</li>
+ <li>Open the File menu and choose Rename Folder. You see the Rename Folder
+ dialog box.</li>
+ <li>Type the new name and click OK.</li>
+</ol>
+
+<p><strong>Note</strong>: If you rename a folder that you&apos;ve been using to
+ store <a href="#creating_message_filters">filtered messages</a>, the filter
+ will automatically update to use the renamed folder.</p>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h2 id="moving_or_copying_a_folder">Moving or Copying a Folder</h2>
+
+<p>You can copy a folder and its contents to another mail account, or move a
+ folder within the same mail account.</p>
+
+<p>To move or copy a folder, begin from the Mail window:</p>
+
+<ol>
+ <li>Select the folder you want to move or copy.</li>
+ <li>Do one of the following:
+ <ul>
+ <li>To move the folder under another folder within the same account, drag
+ the folder over the name of the other folder. The folder you moved
+ becomes a subfolder of the other folder.</li>
+ <li>To copy the folder to another account, drag the folder over the name
+ of another account.</li>
+ <li>To copy the folder under another folder in another account, drag the
+ folder over the name of another folder in another account. The folder
+ you copied becomes a subfolder of the other folder.</li>
+ </ul>
+ </li>
+</ol>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h2 id="filing_messages_in_folders">Filing Messages in Folders</h2>
+
+<p>You can move messages from one folder to another by using either of these
+ methods:</p>
+
+<ul>
+ <li>Select the message, click the File button on the toolbar, and choose the
+ destination folder.</li>
+ <li>Drag and drop messages into the desired folder.
+
+ <p><strong>Note</strong>: If you drag and drop a message from an IMAP or
+ POP mail server folder to a local folder on your hard drive, the message
+ is moved to the local folder and removed from the server folder.</p>
+ </li>
+</ul>
+
+<p>To copy a message from one folder to another:</p>
+
+<ol>
+ <li>Select the message and right-click to display the pop-up menu.</li>
+ <li>Select <q>Copy To</q> and then select the destination account and folder
+ from the drop-down list.</li>
+</ol>
+
+<p><strong>Tip</strong>: Alternatively, you can copy a message between folders
+ by holding down the Shift key while dragging the message from the message
+ list over another folder.</p>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h2 id="sharing_folders_with_other_users">Sharing Folders With Other Users
+ (IMAP Only)</h2>
+
+<p>Users with IMAP mail accounts can share mail folders with other users on the
+ same network. Sharing folders allows several users to see and work with the
+ same messages, similar to a newsgroup. To use shared folders, your IMAP mail
+ server must support Access Control List (ACL) management. Check with your
+ system administrator or help desk if you are not sure that shared folders
+ are supported by your IMAP mail server.</p>
+
+<p>To share a mail folder with other users on your network, or to view sharing
+ information for a folder, begin from the Mail window:</p>
+
+<ol>
+ <li>Within an IMAP account, select a folder that you want to share, or select
+ a folder whose sharing privileges you want to view.
+
+ <p>Folders listed under Local Folders, or folders listed under a POP mail
+ account cannot be shared.</p>
+ </li>
+ <li>Open the Edit menu, and choose Folder Properties.</li>
+ <li>Click the Sharing tab.</li>
+ <li>Click Privileges. You may be prompted to enter your network user name and
+ password.
+
+ <p>The Privileges button is only available if the IMAP mail server allows
+ you to set folder sharing privileges. If this button is not available,
+ you can view the folder sharing privileges for this folder but cannot
+ change them.</p>
+ </li>
+ <li>Follow the instructions on the screen to add users and to set their
+ folder access privileges.
+ <ul>
+ <li><strong>Read privileges</strong>: Users can read messages and copy
+ their contents, but they cannot modify or delete messages, or copy
+ messages into the folder. Users can flag messages as read or unread.
+ See <a href="#marking_or_flagging_messages">Marking or Flagging
+ Messages</a> for instructions on flagging messages.</li>
+ <li><strong>Read and Write privileges</strong>: In addition to Read
+ privileges, users can modify and delete messages. Users can also copy
+ or move messages into the folder.</li>
+ <li><strong>Manage privileges</strong>: In addition to Read and Write
+ privileges, users can add and remove users and change their folder
+ permissions.</li>
+ </ul>
+ </li>
+ <li>Click OK to confirm your changes.</li>
+ <li>Click OK to close the Folder Properties dialog box.</li>
+</ol>
+
+<p>In the list of folders for your mail account, a shared folder displays a
+ distinctive folder icon to indicate that it is shared.</p>
+
+<p>To send a message that tells others how they can subscribe to your shared
+ folder, begin from the Mail window:</p>
+
+<ol>
+ <li>Select the shared folder.</li>
+ <li>Right-click to display a pop-up menu, and choose Copy Folder
+ Location.</li>
+ <li>Click Compose to display a Mail compose window.</li>
+ <li>Click in the message body, open the Edit menu, and choose Paste.</li>
+ <li>Address the message, type a subject, and type the message text. Tell
+ message recipients that they can subscribe to the shared folder by clicking
+ the link you pasted into the message.
+
+ <p>Only message recipients who share the same network will be able to
+ subscribe to your shared folder.</p>
+ </li>
+ <li>Click Send.</li>
+</ol>
+
+<h3 id="subscribing_to_a_shared_folder">Subscribing to a Shared Folder</h3>
+
+<p>Subscribing to a shared folder is similar to subscribing to a newsgroup. To
+ subscribe to a shared folder, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the File menu and choose Subscribe. You see the Subscribe dialog
+ box.</li>
+ <li>If necessary, click the Account drop-down list to choose another IMAP
+ mail account.</li>
+ <li>Select the folder that you want to subscribe to.</li>
+ <li>Click Subscribe or click in the Subscribe column next to the folder. You
+ see a checkmark next to each folder to which you subscribe. Click
+ Unsubscribe to cancel a selection.</li>
+ <li>Click OK. The list of your subscribed folders appears in the Mail
+ window.</li>
+</ol>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h2 id="tagging_messages">Tagging Messages</h2>
+
+<p>You can apply tags to messages to help you organize and prioritize them.
+ You can apply a standard color and tag text to messages, or you can create
+ your own color and tag text to suit your needs.</p>
+
+<p>One powerful way to use tags is to set up a message filter to
+ automatically tag incoming messages from a specific sender. For example,
+ you can set up a message filter so that incoming messages from your boss are
+ tagged <q>Important</q> and appear in red. See
+ <a href="#creating_message_filters">Creating Message Filters</a> for more
+ information.</p>
+
+<h3 id="applying_a_tag">Applying a Tag</h3>
+
+<p>To apply a tag to a message, begin from the Mail window:</p>
+
+<ol>
+ <li>Select the message you want to tag.</li>
+ <li>Open the Message menu, and choose Tag.</li>
+ <li>Choose the tag you want to apply from the list.</li>
+</ol>
+
+<p>The message summary row changes to the color of the tag with the topmost
+ priority. To see the tag text, you must display the Tags column in the Mail
+ window.</p>
+
+<p><strong>Tip</strong>: To quickly tag messages or remove a tag, select
+ one or more messages and press one of the number keys 1-9 on your keyboard.
+ Press 0 to remove all tags.</p>
+
+<p>To display the Tags column, begin from the Mail window:</p>
+
+<ul>
+ <li>Click the Show/Hide Columns icon <img src="images/columns.png" alt=""/>
+ and select Tags from the list.</li>
+</ul>
+
+<p><strong>Note</strong>: Message tags apply on a per-account basis. For
+ example, if you move or copy a tagged message to another mail account, the
+ tags are not preserved. Similarly, if you forward a tagged message to
+ another recipient, the tags are not preserved. For IMAP mail accounts, if
+ your IMAP server supports user-defined keywords, message tags will persist
+ when you log in to your mail account from a different location.</p>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h3 id="customizing_tags">Customizing Tags</h3>
+
+<p>You can customize tag colors and text and their order to suit your needs.</p>
+
+<p>To customize tags, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu and choose Preferences. You see the
+ Preferences dialog box.</li>
+ <li>Under the Mail &amp; Newsgroups category, click Tags. (If no
+ subcategories are visible, double-click Mail &amp; Newsgroups to expand the
+ list.)</li>
+ <li>Edit the tag text, or replace it with your own tag text. The tag
+ can be up to 32 characters long.</li>
+ <li>To change the tag color, click the color block next to that tag and
+ select a new color.</li>
+ <li>Click the Move Up and Move Down buttons to reorder the tags. Tags at
+ the top will have higher priority when coloring messages.</li>
+ <li>Click OK.</li>
+</ol>
+
+<p>Your changes are immediately applied to all tagged messages in all your
+ mail accounts.</p>
+
+<p><strong>Tip</strong>: To undo all customizations and restore just the
+ default tags' text and colors, follow the steps above to display the tag
+ settings, and click Restore Defaults.</p>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h3 id="sorting_messages_by_tags">Sorting Messages by Tags</h3>
+
+<p>To sort messages by tags, begin from the Mail window:</p>
+
+<ol>
+ <li>To display the Tags column if it is hidden, click the Show/Hide Columns
+ icon <img src="images/columns.png" alt=""/> and select Tags from the
+ list.</li>
+ <li>Click the Tags column to sort messages by tags, and within each tag
+ type, to sort messages by date.</li>
+</ol>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h3 id="removing_tags">Removing Tags</h3>
+
+<p>To remove a message tag, begin from the Mail window:</p>
+
+<ol>
+ <li>Select one or more tagged messages.</li>
+ <li>Open the Message menu, and choose Tag.</li>
+ <li>Choose the tag you want to remove or <q>None</q> to remove all tags
+ from this message.</li>
+</ol>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h2 id="marking_or_flagging_messages">Marking or Flagging Messages</h2>
+
+<p>You might want to mark a message you&apos;ve read as unread if you later
+ want to re-read the message or respond to it.</p>
+
+<p>To mark a message as unread, begin from the Mail window:</p>
+
+<ol>
+ <li>Select a Mail or Newsgroup folder to display its messages.</li>
+ <li>Click in the Read column of each message you want to mark as unread.
+ Messages marked as unread display a <img src="images/mail_unread.png"
+ alt=""/> symbol in the Read column. Messages marked as read display a
+ <img src="images/mail_read.png" alt=""/> symbol in the Read column. If the
+ Read column is not visible, click the Show/Hide Columns icon
+ <img src="images/columns.png" alt=""/> and select Read from the list.</li>
+</ol>
+
+<table>
+ <tr>
+ <td colspan="2"><img src="images/mail_read_column.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td><strong>Read column</strong></td>
+ </tr>
+</table>
+
+<p>You can flag messages that you later want to download for
+ <a href="#downloading_selected_or_flagged_messages_for_offline_use">offline
+ use</a>.</p>
+
+<p>To flag messages, begin from the Mail window:</p>
+
+<ol>
+ <li>Select a Mail or Newsgroup folder to display its messages.</li>
+ <li>Click in the Flag column of each message you want to download. A flag
+ <img src="images/mail_flag.png" alt=""/> appears where you clicked to
+ indicate that the message has been flagged. If the Flag column is not
+ visible, click the Show/Hide Columns icon <img src="images/columns.png"
+ alt=""/> and select Flag from the list.</li>
+</ol>
+
+<table>
+ <tr>
+ <td colspan="2"><img src="images/mail_flag_column.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td><strong>Flag column</strong></td>
+ </tr>
+</table>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h2 id="using_message_views">Using Message Views</h2>
+
+<p>You can apply preset or custom message views to help you manage messages by
+ filtering displayed messages.</p>
+
+<p>To use a message view, open the View menu and choose Messages. Choose an
+ option from the submenu.</p>
+
+<ul>
+ <li><strong>All</strong>: Choose this option to view all messages.</li>
+ <li><strong>Unread</strong>: Choose this option to view only unread
+ messages.</li>
+ <li><strong>Tags</strong>: Choose a <a href="#tagging_messages">tag</a>
+ to view tagged messages.</li>
+ <li><strong>Custom views</strong>: Choose a custom view. By default you have
+ four preset views: <q>People I Know</q>, <q>Recent Mail</q>, <q>Last 5
+ Days</q>, and <q>Not Junk</q>.</li>
+ <li><strong>Customize</strong>: Choose this option to view or modify
+ settings for custom views.</li>
+</ul>
+
+<p><strong>Tip</strong>: You can quickly change message view from the View box
+ in the Search Bar. If you do not see the Search Bar, open the View menu,
+ choose Show/Hide, and then choose Search Bar.</p>
+
+<table>
+ <tr>
+ <td colspan="2"><img src="images/mail_quicksearch.png" alt=""/></td>
+ </tr>
+ <tr>
+ <td style="width: 80px;"></td>
+ <td><strong>Quick mail search bar</strong></td>
+ </tr>
+</table>
+
+<h3 id="creating_a_custom_view">Creating a Custom View</h3>
+
+<p>You can create custom message views to only display messages matching
+ certain criteria.</p>
+
+<p>To change or create a custom message view:</p>
+
+<ol>
+ <li>Open the View menu, choose Messages, and then choose Customize.</li>
+ <li>To create a new view, click New. To modify a view, select a view and
+ click Edit.</li>
+ <li>Type a name for the message view.</li>
+ <li>Select the matching option you want Mail to use: <q><em>all</em> of the
+ following</q> conditions (criteria) you choose, or <q><em>any</em> of the
+ following</q>.</li>
+ <li>Use the drop-down lists to choose the search criteria (for example,
+ <q>Subject</q>, <q>Sender</q>, <q>contains</q>, <q>doesn&apos;t
+ contain</q>) and then type the text or phrase you want to match.
+
+ <p><strong>Tip</strong>: To search for messages that contain a header not
+ listed in the first drop-down menu (for example, if you want to search
+ for messages that include the header Resent-From), choose Customize and
+ type the header you want to search for. &brandShortName; Mail &amp;
+ Newsgroups adds your custom header to the drop-down list, so you can then
+ choose it to search for matching entries. Make sure you enter the custom
+ header correctly, since Mail will only find entries that exactly match
+ what you type.</p>
+ </li>
+ <li>Click More to add criteria and Fewer to remove them.</li>
+ <li>Click OK to confirm your settings.</li>
+ <li>Click OK in the Customize Message Views dialog box. The selected view
+ setting applies automatically.</li>
+</ol>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h2 id="creating_message_filters">Creating Message Filters</h2>
+
+<p>Message filters allow you to manage and organize your messages. You can
+ create message filters that &brandShortName; Mail &amp; Newsgroups uses to
+ automatically perform certain actions on incoming messages based on criteria
+ you specify. For example, you can create a message filter that automatically
+ moves incoming messages to a particular folder. Message filters operate on a
+ per-account basis.</p>
+
+<p>If you are not already viewing the Message Filters dialog box, begin from
+ the Mail window:</p>
+
+<ol>
+ <li>Open the Tools menu and choose Message Filters. You see the Message
+ Filters dialog box.</li>
+ <li>If you have multiple mail accounts, choose the one to which you want to
+ apply the filter.</li>
+ <li>Click New. You use the Filter Rules dialog box to specify the types of
+ messages to act on, and the actions you want the filter to perform.</li>
+ <li>Type a name for the filter.</li>
+ <li>Select when you want the filter to be applied. This setting enables you
+ to define some filters to be applied in an automatic way (when checking
+ mail), on demand (manually run), or both. <q>After classification</q> means
+ that junk and phishing controls will be run before applying the
+ filter.</li>
+ <li>Select the matching option you want Mail to use: <q><em>all</em> of the
+ following</q> conditions (criteria) you choose, <q><em>any</em> of the
+ following</q> conditions you choose, or <q><em>all messages</em></q>.</li>
+ <li>Use the drop-down lists to choose the search criteria (for example,
+ <q>Subject</q>, <q>Sender</q>, <q>contains</q>, <q>doesn&apos;t
+ contain</q>) and then type the text or phrase you want to match.
+
+ <p><strong>Tip</strong>: To search for messages that contain a header not
+ listed in the first drop-down menu (for example, if you want to search
+ for messages that include the header Resent-From), choose Customize and
+ type the header you want to search for. &brandShortName; Mail &amp;
+ Newsgroups adds your custom header to the drop-down list, so you can then
+ choose it to search for matching entries. Make sure you enter the custom
+ header correctly, since Mail will only find entries that exactly match
+ what you type.</p>
+ </li>
+ <li>Click <q>+</q> to add criteria and <q>-</q> to remove them.</li>
+ <li>Use the list to choose the action you want the filter to perform on the
+ messages (for example, Move Message To). Use <q>+</q> and <q>-</q> to add
+ or remove additional actions.
+
+ <p><strong>Tip</strong>: To automatically tag incoming messages, choose
+ <q>Tag Message</q> from the drop-down list.</p>
+
+ <p><strong>Tip</strong>: Message filters are applied one after another. It
+ could be that you don&apos;t want all filters to be run if one or more
+ messages match some conditions. For instance, you may want to tag all
+ messages from your boss&apos;s email address as <q>Important</q>, and
+ you may want all messages containing the word <q>Memorandum</q> in their
+ subject to be moved to a folder named <q>Pending Reads</q>, but you
+ don&apos;t want any message from your boss to be moved to another folder,
+ even if it contains <q>Memorandum</q> in the subject. So the first
+ message filter you define should match your boss&apos;s email address,
+ and would contain two actions: <q>Tag Message</q> as <q>Important</q> and
+ <q>Stop Filter Execution</q>.</p>
+ </li>
+ <li>If you have chosen <q>Move</q> or <q>Copy</q> message to a folder, then
+ select a destination folder in which to store the messages, or create a
+ new folder.</li>
+ <li>Click OK to confirm your settings.</li>
+ <li>To run filters on existing messages in a folder, select the folder
+ in the bottom dropdown list and click the <q>Run Now</q> button.</li>
+ <li>Click OK in the Message Filters dialog box. The filter begins filtering
+ incoming messages as soon as you click OK.</li>
+</ol>
+
+<p><strong>Note</strong>: You can also run message filters manually at any
+ time. In the Mail window, choose Tools, and then select Run Filters on Folder
+ to apply filters to the current folder, or Run Filters on Message to apply
+ filters to the selected message (if any).</p>
+
+<p>To manage your filters, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the Tools menu and choose Message Filters. You see the Message
+ Filters dialog box.</li>
+ <li>If you have multiple mail accounts, choose the one to which you want to
+ apply the filter.</li>
+ <li>Choose from the following:
+ <ul>
+ <li><strong>To turn a filter on or off</strong>: Click the checkbox to
+ the right of the filter name to enable it, or click it again to turn it
+ off.</li>
+ <li><strong>To edit a filter</strong>: Select the filter name and click
+ Edit (or double-click the filter name). Use the Filter Rules dialog box
+ to make your changes.</li>
+ <li><strong>To delete a filter</strong>: Select the filter name and click
+ Delete.</li>
+ <li><strong>To change the order in which filters are applied</strong>: In
+ the filter list, click a filter&apos;s name, and click <q>Move Up</q>
+ or <q>Move Down</q> to move it.
+
+ <p><strong>Note</strong>: Filters are applied to each incoming message
+ in the order you choose, until a filter action results in the message
+ being deleted or moved from the Inbox folder.</p>
+ </li>
+ </ul>
+ </li>
+ <li>Click OK when you are done managing your filters. If you created a new
+ filter, it begins filtering incoming messages as soon as you click OK.</li>
+</ol>
+
+<p><strong>Note</strong>: If you delete a folder that you&apos;ve been using to
+ store filtered messages, the filter will no longer work. Incoming messages
+ that match the filter criteria will appear in your Inbox. If you rename or
+ move the folder, the filter will automatically update to use the renamed or
+ moved folder.</p>
+
+<p><strong>Tip</strong>: If you have existing messages that you want to move to
+ another folder, use the Run Filters on Messages option in the Tools menu.</p>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h3 id="filtering_messages_from_a_specific_sender">Filtering Messages From a
+ Specific Sender</h3>
+
+<p>You can quickly create a filter for messages from a particular sender. For
+ example, if you want to automatically move all incoming messages from your
+ child&apos;s teacher into a folder called <q>School</q>, you can quickly set
+ up a filter to do this.</p>
+
+<p>To create a filter for messages from a specific sender, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Select a message from a specific sender.</li>
+ <li>Open the Message menu and choose Create Filter From Message. Or, in the
+ message header pane, right click the sender name and choose Create Filter
+ From.</li>
+ <li>You see the Filter Rules dialog box. Using the sender&apos;s email
+ address, &brandShortName; prefills the filter matching criteria and the
+ filter action (Move Message to). You can change or add new rules to the
+ matching criteria.</li>
+ <li>Choose a destination folder in which to store the incoming messages from
+ the specified sender, or create a new folder. You can also choose other
+ actions for this filter, or change the default one.</li>
+ <li>Note that, if you leave the filter name empty, &brandShortName; will
+ provide a name for it based on the first criterion.</li>
+ <li>Click OK to confirm your settings. You see the
+ <a href="#creating_message_filters">Message Filters</a> dialog box, where
+ you can create, delete, or edit message filters.</li>
+ <li>Click OK. The filter begins filtering incoming messages from the
+ specified sender as soon as you click OK.</li>
+</ol>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h2 id="searching_through_messages">Searching Through Messages</h2>
+
+<p>&brandShortName; Mail &amp; Newsgroups lets you quickly find text in a
+ single message, search messages by subject or sender, or use a combination of
+ criteria to perform a thorough search through all messages in a specific mail
+ folder, newsgroup, or account.</p>
+
+<p>To locate text in a single message, begin from the Mail window:</p>
+
+<ol>
+ <li>Select the message, open the Edit menu, and choose Find in This
+ Message.</li>
+ <li>Type the text that you want to locate in the dialog box.</li>
+ <li>Click Find to locate the first occurrence of the text.</li>
+ <li>Continue clicking Find to locate additional occurrences, or click Cancel
+ when you are done.</li>
+ <li>Choose Find Again from the Edit menu to continue searching for the text
+ throughout the rest of the message.</li>
+</ol>
+
+<p>To quickly search for messages in a selected folder by subject or sender,
+ begin from the Mail window:</p>
+
+<ol>
+ <li>To the right of <q>Subject or Sender contains:</q>, type the subject text
+ or sender name that you want to find. You can type only part of the subject
+ or sender, or you can type the exact word or name that you want to find.
+
+ <p>As soon as you stop typing, &brandShortName; Mail &amp; Newsgroups
+ displays only those messages in the selected folder where the subject or
+ sender contains the search text you entered.</p>
+ </li>
+ <li>Click Clear to erase the search text and show all messages in the
+ selected folder.</li>
+</ol>
+
+<h3 id="searching_for_specific_messages">Searching for Specific Messages</h3>
+
+<p>You can search mail folders or newsgroups for specific messages. If you are
+ not already viewing the Search Messages dialog box, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Open the Tools menu and choose Search Messages. You see the Search
+ Messages dialog box.</li>
+ <li>Next to <q>Search for messages in</q>, choose the account, newsgroup, or
+ folder through which you want to search.</li>
+ <li>Select <q>Search subfolders</q> to include all subfolders in the
+ search.</li>
+ <li>Select <q>Search local system</q> to search only messages from newsgroups
+ or IMAP accounts that have been saved locally.
+
+ <p><strong>Note</strong>: The checkbox will be disabled if it&apos;s not
+ possible to search remotely stored messages.</p>
+ </li>
+ <li>Select which matching option Mail &amp; Newsgroups will use to search for
+ messages that match all or at least one of the conditions (criteria) that
+ you choose.</li>
+ <li>Use the drop-down lists to indicate the search criteria (for example,
+ <q>Subject</q> and <q>contains</q>) and then type the text or phrase that
+ you want to match.
+
+ <p><strong>Tip</strong>: To search for messages that contain a header not
+ listed in the first drop-down menu (for example, if you want to search
+ for messages that include the header Resent-From), choose Customize and
+ type the header you want to search for. &brandShortName; Mail &amp;
+ Newsgroups adds your custom header to the drop-down list, so you can then
+ choose it to search for matching entries. Make sure you enter the custom
+ header correctly, since Mail will only find entries that exactly match
+ what you type.</p>
+ </li>
+ <li>Click More to add criteria and Fewer to remove them.</li>
+ <li>Click Search to begin, or click Clear to reset your entries. The search
+ results appear in lower part of the Search Messages dialog box.
+ <ul>
+ <li>To open a message so you can read it, select the message and click
+ Open, or double-click the message.</li>
+ <li>To sort the messages in a different order, click the column that you
+ want to sort by.</li>
+ <li>To move or copy a message in the Results area to another folder,
+ select the message and then choose the destination folder from the File
+ drop-down list. If the destination folder is within the same account,
+ the message is moved to that folder. If the destination folder is
+ within a different account, the message is copied to that folder.</li>
+ <li>To delete a message in the Results area, select the message and then
+ click Delete.</li>
+ <li>To open the folder where the message is stored, select the message
+ and click Open Message Folder.</li>
+ </ul>
+ </li>
+</ol>
+
+<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
+
+<h1 id="controlling_junk_mail">Controlling Junk Mail</h1>
+
+<p>This section describes how to use &brandShortName;&apos;s Junk Mail Controls
+to filter unwanted mail, and how phishing detection works.</p>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#using_junk_mail_controls">Using Junk Mail Controls</a></li>
+ <li><a href="#junk_controls_options">Junk Mail Controls Options</a></li>
+ <li><a href="#junk_controls_and_filters">Junk Mail Controls and
+ Filters</a></li>
+ <li><a href="#phishing_detection">Phishing Detection</a></li>
+ </ul>
+</div>
+
+
+<h2 id="using_junk_mail_controls">Using Junk Mail Controls</h2>
+
+<p>&brandShortName;&apos;s Junk Mail Controls feature can evaluate your
+ incoming messages and identify possible junk (or unsolicited) messages. The
+ feature uses the Bayesian classification method. You first train
+ &brandShortName; by showing it a bunch of mail that is junk, and a bunch of
+ mail that is not. Then, you let it auto-classify new mail for you. If
+ &brandShortName; makes any mistakes, you can correct them.</p>
+
+<p>To use Junk Mail Controls:</p>
+
+<ol>
+ <li>First, train &brandShortName; to recognize Junk messages and Non-Junk
+ messages. There are three ways to toggle junk status of the selected
+ message(s):
+ <ul>
+ <li>Open the Message menu, select <q>Mark</q> and choose <q>As Junk</q>
+ or <q>As Not Junk</q>.</li>
+ <li>Click on the Junk toolbar button.</li>
+ <li><img src="images/mail_junk_column.png" style="float:right" alt=""/>
+
+ <p>Click to toggle the Junk Status column in the message list. (If you
+ do not see it, click the right-most button (
+ <img src="images/columns.png" alt=""/>) in the list header bar and
+ select Junk Status from the pop-up menu.)</p>
+ </li>
+ </ul>
+
+ <p>When you toggle junk status, a trash-can icon will appear or disappear
+ in the Junk status column to indicate the junk status of the selected
+ message.</p>
+ </li>
+
+ <li>Open the Edit menu, and choose Mail &amp; Newsgroups Account Settings.
+ You see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>Click the Junk Settings category for your mail account.</li>
+ <li>Enable the feature and &brandShortName; will automatically classify
+ incoming messages. (See
+ <a href="#junk_controls_options">Junk Mail Controls Options</a>.
+ Details on the other settings there can be found in the
+ <a href="mailnews_account_settings.xhtml#junk_settings">Junk Settings</a>
+ preference panel description.)
+ </li>
+ <li>If you have trained it on virus mail, consider disabling the white
+ listing (many mail viruses send bulk messages to people in the address book
+ of the infected computer).</li>
+ <li>Make sure to correct the Junk Mail Controls when it incorrectly labels
+ messages either as junk or not junk.</li>
+ <li>To analyze existing messages, select messages, open the Tools menu
+ and choose <q>Run Junk Mail Controls</q>.</li>
+</ol>
+
+<p><strong>Note</strong>: &brandShortName; will only run Junk Mail Controls
+ when the training database has information on non-Junk messages. If Junk Mail
+ Controls do not work, select some messages and explicitly mark them as Not
+ Junk.</p>
+
+<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p>
+
+<h2 id="junk_controls_options">Junk Mail Controls Options</h2>
+
+<p>To fine-tune how Junk Mail Controls work, use the
+ <a href="mailnews_preferences.xhtml#junk_and_suspect_preferences">Junk &amp;
+ Suspect Mail preference panel</a> for account-independent settings and the
+ account manager's <a href="mailnews_account_settings.xhtml#junk_settings">Junk
+ Settings</a> for settings of a specific mail account.</p>
+
+<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p>
+
+<h2 id="junk_controls_and_filters">Junk Mail Controls and Filters</h2>
+
+<p>Junk Mail Controls run after mail filters (unless you set the filter to run
+ after classification, where <q>classification</q> includes junk and phishing
+ scanning) and apply only to the Inbox folder and its sub-folders. Use this to
+ your advantage, for example, you can filter mail you are sure not to be Junk
+ to a special folder outside of Inbox so that the messages will not be
+ classified as Junk (especially useful if you subscribe to newsletters or if
+ you are on a moderated mailing list).</p>
+
+<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p>
+
+<h2 id="phishing_detection">Phishing Detection</h2>
+
+<p>Phishing is a particularly common fraudulent business scheme in which
+ a party creates counterfeit websites designed to trick recipients into
+ divulging personal data such as credit card numbers, account usernames,
+ passwords and social security numbers. Hijacking brand names of banks,
+ e-retailers and credit card companies, phishers often convince
+ recipients to respond.</p>
+
+<p>In many cases, you&apos;ll receive a link to a phishing page via an email
+ which claims to come from an official-looking address. You can also end up
+ at these pages by following links that you find on the Web or in IM
+ messages.</p>
+
+<p><strong>Tip</strong>: Since a forged <a href="glossary.xhtml#url">URL</a>
+ can look very similar to a genuine one, it&apos;s safer to use a bookmark
+ you&apos;ve created or to type the URL into the location bar by hand instead
+ of following a link in an email message. Always consider the risk of a forged
+ URL if you&apos;re asked to log in or provide private information on a
+ website.</p>
+
+<p>&brandShortName; Mail phishing detector is enabled by default. When it
+ encounters a mail which seems to be scam, it will show a warning bar in the
+ message window.</p>
+
+<p>If you think that the email is a valid one, you can click on the <q>Not
+ Scam</q> button, and the warning bar will disappear.</p>
+
+<p>When a user clicks on a link in an email that appears to be a phishing URL,
+ &brandShortName; will prompt the user with a dialog box before the website
+ is opened.</p>
+
+<p>This prompt will appear if either of the following is true: the host name of
+ the actual URL is an <a href="glossary.xhtml#ip_address">IP address</a>, or
+ the link text is a URL whose host name does not match the host name of the
+ actual URL.</p>
+
+<p><strong>Note</strong>: Phishing detection has a higher precedence than Junk
+ Mail detection.</p>
+
+<p>For more technical details on this subject, see the online document
+ <a href="http://www.honeynet.org/papers/phishing/">Know your Enemy:
+ Phishing</a>.</p>
+
+<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p>
+
+<h1 id="importing_mail_from_other_programs">Importing Mail from Other
+ Programs</h1>
+
+<p>This section describes how to import mail messages and settings from
+ Netscape Communicator, Outlook, Outlook Express, and Eudora. To import
+ address books from these programs, see
+ <a href="#importing_address_books">Importing Address Books</a>.</p>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#importing_mail_messages">Importing Mail Messages</a></li>
+ <li><a href="#importing_mail_settings">Importing Mail Settings</a></li>
+ </ul>
+</div>
+
+<h2 id="importing_mail_messages">Importing Mail Messages</h2>
+
+<p>To import mail messages from Netscape Communicator, Outlook, Outlook
+ Express, or Eudora, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the Tools menu, and choose Import. You see the Import Wizard.</li>
+ <li>Follow the instructions to import mail messages.</li>
+</ol>
+
+<p>For Netscape Communicator, the wizard imports a copy of all Communicator
+ mail folders included under Local Folders. Imported mail is added as a new
+ folder under Local Folders in the Mail window. (The Communicator mail
+ folders still remain in their original location).</p>
+
+<p>[<a href="#importing_mail_from_other_programs">Return to beginning of
+ section</a>]</p>
+
+<h2 id="importing_mail_settings">Importing Mail Settings</h2>
+
+<p>To import mail settings from Outlook, Outlook Express, or Eudora, begin from
+ the Mail window:</p>
+
+<ol>
+ <li>Open the Tools menu, and choose Import. You see the Import Wizard.</li>
+ <li>Follow the instructions to import mail settings.</li>
+</ol>
+
+<p>[<a href="#importing_mail_from_other_programs">Return to beginning of
+ section</a>]</p>
+
+<h1 id="getting_started_with_newsgroups">Getting Started With Newsgroups</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#subscribing_to_newsgroups">Subscribing to Newsgroups</a></li>
+ <li><a href="#reading_newsgroup_messages">Reading Newsgroup
+ Messages</a></li>
+ <li><a href="#posting_newsgroup_messages">Posting Newsgroup
+ Messages</a></li>
+ <li><a href="#contributing_to_ongoing_discussions">Contributing to Ongoing
+ Discussions</a></li>
+ <li><a href="#monitoring_threads">Monitoring Threads</a></li>
+ <li><a href="#removing_a_newsgroup">Removing a Newsgroup</a></li>
+ <li><a href="#adding_a_newsgroup_server">Adding a Newsgroup Server</a></li>
+ </ul>
+</div>
+
+<h2 id="subscribing_to_newsgroups">Subscribing to Newsgroups</h2>
+
+<p>If you have set up an <a href="#adding_a_newsgroup_server">account</a> on a
+ newsgroup server, you can join (subscribe) to newsgroups (also called
+ discussion groups).</p>
+
+<p>To subscribe to a newsgroup, begin from the Mail window:</p>
+
+<ol>
+ <li>Open the File menu and choose Subscribe. You see the Subscribe dialog
+ box.</li>
+ <li>If necessary, click the Account drop-down list to choose another
+ newsgroup account.</li>
+ <li>Select a newsgroup. To select more than one newsgroup,
+ <kbd class="mac">Cmd</kbd><kbd class="noMac">Ctrl</kbd>-click additional
+ newsgroup.</li>
+ <li>Click Subscribe or click in the Subscribe column next to the newsgroup.
+ You see a checkmark next to each newsgroup to which you subscribe. Click
+ Unsubscribe to cancel a selection.</li>
+ <li>Click OK. The list of your subscribed newsgroups appears in the Mail
+ window.</li>
+</ol>
+
+<p>If you are an IMAP mail user, you can also subscribe to message folders
+ located on an IMAP server. (Your Inbox is a type of message folder.) Follow
+ the instructions above for subscribing, but select an IMAP account from the
+ Account drop-down list. For more information on sharing folders and
+ subscribing to folders, see
+ <a href="#sharing_folders_with_other_users">Sharing Folders With Other Users
+ (IMAP Only)</a>.</p>
+
+<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
+ section</a>]</p>
+
+<h2 id="reading_newsgroup_messages">Reading Newsgroup Messages</h2>
+
+<p>When you open your newsgroup server, you see the list of newsgroups to which
+ you subscribe. The server downloads the <em>headers</em> of new messages in
+ each newsgroup.</p>
+
+<p>To read newsgroup messages, begin from the Mail window:</p>
+
+<ol>
+ <li>Double-click a newsgroup server icon to see its newsgroups. (If there are
+ no newsgroups, you may need to subscribe to one.)</li>
+ <li>Click a newsgroup name to see its messages.</li>
+ <li>Click a message to read it. Click the thread button to display all the
+ responses below the original message. You can click any header to display
+ its message. You can <a href="#posting_newsgroup_messages">start a new
+ thread</a> or <a href="#contributing_to_ongoing_discussions">post a
+ message</a> in response.</li>
+</ol>
+
+<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
+ section</a>]</p>
+
+<h2 id="posting_newsgroup_messages">Posting Newsgroup Messages</h2>
+
+<p>To start new threads (discussions):</p>
+
+<ol>
+ <li>From the list of your subscribed newsgroups in the Mail window, select a
+ newsgroup.</li>
+ <li>Click Compose.</li>
+ <li><a href="#composing_mail_and_newsgroup_messages">Compose</a> your
+ message, and click Send to post it.</li>
+ <li>Click Get Msgs to see your posting on the newsgroup.</li>
+</ol>
+
+<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
+ section</a>]</p>
+
+<h2 id="contributing_to_ongoing_discussions">Contributing to Ongoing
+ Discussions</h2>
+
+<p>To post a response to the newsgroup:</p>
+
+<ol>
+ <li>In the message list, select a message to reply to.</li>
+ <li>Click Reply.</li>
+ <li><a href="#composing_mail_and_newsgroup_messages">Compose</a> your
+ message, and click Send to post it.</li>
+</ol>
+
+<p>To reply to an individual as well as post a response to the group:</p>
+
+<ol>
+ <li>In the message list, select a message to reply to.</li>
+ <li>Click Reply All.</li>
+ <li>Compose your message, and click Send to post it.</li>
+</ol>
+
+<p>To redirect a posting to another newsgroup:</p>
+
+<ul>
+ <li>Click Reply and choose <q>Followup-To</q> from the <q>Newsgroup</q>
+ drop-down list. Subsequent responses will be posted to the newsgroup you
+ enter.</li>
+</ul>
+
+<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
+ section</a>]</p>
+
+<h2 id="monitoring_threads">Monitoring Threads</h2>
+
+<p>To monitor unread messages in threads that are of interest to you:</p>
+
+<ol>
+ <li>Select a message in a thread.</li>
+ <li>Open the Message menu, and choose Watch Thread.</li>
+ <li>If you want to monitor additional threads, repeat steps 1 and 2 for
+ messages in additional threads.</li>
+ <li>When you&apos;re ready to monitor messages in these threads, open the
+ View menu, choose Messages, and then choose Watched Threads with Unread.
+ &brandShortName; Mail &amp; Newsgroups only displays the watched threads
+ that contain unread messages.</li>
+ <li>Open the View menu, choose Messages, and then choose All to return to
+ viewing all messages in the newsgroup.</li>
+</ol>
+
+<p>To ignore a message thread:</p>
+
+<ol>
+ <li>Select a message in the thread.</li>
+ <li>Open the Message menu, and choose Ignore Thread. &brandShortName; Mail
+ &amp; Newsgroups marks all messages in the thread as read, and new replies
+ posted to the thread will appear as read.</li>
+ <li>To view ignored threads, open the View menu, choose Messages, and then
+ choose Ignored Threads.</li>
+</ol>
+
+<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
+ section</a>]</p>
+
+<h2 id="removing_a_newsgroup">Removing a Newsgroup</h2>
+
+<p>To remove a newsgroup from your list:</p>
+
+<ul>
+ <li>Select the newsgroup icon and press Delete.</li>
+</ul>
+
+<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
+ section</a>]</p>
+
+<h2 id="adding_a_newsgroup_server">Adding a Newsgroup Server</h2>
+
+<p>If the newsgroup you want to subscribe to is on a different server, you must
+ first set up access to that server.</p>
+
+<p>To set up an additional newsgroup server, open the File menu in the Mail
+ window and choose New, then Account.</p>
+
+<ul>
+ <li>Using the Account Wizard, indicate that the new account you want to set
+ up is a newsgroup account.</li>
+</ul>
+
+<p>Once you&apos;ve set up access to the new server, you can
+ <a href="#subscribing_to_newsgroups">subscribe</a> to newsgroups on that
+ server. In the Mail window, open the File menu, and choose Subscribe.</p>
+
+<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
+ section</a>]</p>
+
+<h1 id="getting_started_with_blogs_and_news_feeds">Getting
+ started with Blogs &amp; News Feeds</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#subscribing_to_blogs_and_news_feeds">Subscribing to blogs
+ &amp; news feeds</a></li>
+ <li><a href="#subscribing_to_blogs_and_news_feeds_from_browser">Subscribing
+ to blogs &amp; news feeds from a browser window</a></li>
+ <li><a href="#reading_blogs_and_news_feed_messages">Reading blogs &amp;
+ news feeds messages</a></li>
+ <li><a href="#posting_blog_messages">Posting blog messages</a></li>
+ <li><a href="#adding_comments_to_a_blog_post">Adding comments to a blog
+ post</a></li>
+ <li><a href="#exporting_and_importing_feeds">Exporting and importing
+ feeds</a></li>
+ <li><a href="#editing_a_feed">Editing a feed</a></li>
+ <li><a href="#removing_a_feed">Removing a feed</a></li>
+ <li><a href="#using_different_blogs_and_news_feeds_accounts">Using
+ different blogs &amp; news feeds accounts</a></li>
+ <li><a href="#organizing_your_feeds">Organizing your feeds</a></li>
+ </ul>
+</div>
+
+<h2 id="subscribing_to_blogs_and_news_feeds">Subscribing to blogs &amp; news
+ feeds</h2>
+
+<p>If you have set up a
+ <a href="#setting_up_additional_mail_and_news_accounts">Blogs &amp; News
+ account</a>, you can subscribe to Blogs &amp; News feeds.</p>
+
+<p>To subscribe to a feed, begin from the Mail window:</p>
+
+<ol>
+ <li id="getting_into_the_feed_subscriptions_dialog">Get into the Feed
+ Subscriptions dialog. There are several ways to do this:
+ <ul>
+ <li>In the accounts pane, click your desired Blogs &amp; News Feeds
+ account to manage, then click in the Manage Subscriptions in the right
+ pane.</li>
+ <li>In the accounts pane, click your desired Blogs &amp; News Feeds
+ account to manage, or a feed inside it, then open the File menu and
+ choose Subscribe.</li>
+ <li>In the accounts pane, <strong>right click</strong> your desired Blogs
+ &amp; News Feeds account to manage and choose Subscribe...</li>
+ <li>Open the Edit menu and select the Mail &amp; Newsgroups Account
+ Settings option. In the Mail &amp; Newsgroups Account Settings dialog,
+ click on a Blogs &amp; News Feeds account main section, and then
+ click the Manage Subscriptions... button.</li>
+ </ul>
+ </li>
+ <li>Once in the Feed Subscriptions dialog, click the Add button. The Feed
+ properties dialog will appear.</li>
+ <li>Type (or copy and paste) the feed URL into the Feed URL field.</li>
+ <li>Click <q>Store articles in</q> dropdown list to choose the item list
+ where you want the articles to be stored. This allows you to merge
+ multiple feeds in one list item.</li>
+ <li>Set <q>Show the article summary instead of loading the web page</q> to
+ display a brief summary that blog feeds usually include for each article.
+
+ <p><strong>Tip:</strong> Showing the article summary reduces the bandwidth
+ traffic and is faster, since the summary is already downloaded when the
+ feed is checked for new items. However, if you usually are interested in
+ the full article, you will save time by unchecking this option.</p>
+ </li>
+ <li>Click OK to confirm the feed addition.</li>
+</ol>
+
+<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
+ section</a>]</p>
+
+<h2 id="subscribing_to_blogs_and_news_feeds_from_browser">Subscribing to blogs
+ &amp; news feeds from a browser window</h2>
+
+<p>While browsing the web using &brandShortName;, you may find the Feed
+ discovery icon (<img src="chrome://communicator/skin/icons/feedIcon.png"
+ style="width: 16px; height: 16px;" />) while visiting a web page. You
+ can click on it to see a list of available feeds and choose one to get it
+ added to your first Blogs &amp; News Feeds account.</p>
+
+<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
+ section</a>]</p>
+
+<h2 id="reading_blogs_and_news_feed_messages">Reading blogs &amp; news feeds
+ messages</h2>
+
+<p>When you open your Blogs &amp; News account, you see the list of feeds to
+ which you subscribed. &brandShortName; checks and downloads every feed for
+ new messages.</p>
+
+<p>To read blogs &amp; news messages, begin from the Mail window:</p>
+
+<ol>
+ <li>Double-click a blogs &amp; news account to see its feeds. (If there are
+ no feeds, you may need to subscribe to one.)</li>
+ <li>Click a feed name to see its messages.</li>
+ <li>Click a message to read it. The header will show the original URL of the
+ article, which you can click to open a browser window with the
+ corresponding webpage.</li>
+</ol>
+
+<p>Depending on your settings for the Blogs &amp; News account and each
+ individual feed, the message will be shown in its summarized view or the
+ full view. You can change it by choosing the menu option View, and then Feed
+ Message Body As. You can then select one of these options:</p>
+
+<ul>
+ <li><strong>Web Page</strong>: Select this to show the full web page of this
+ message.</li>
+ <li><strong>Summary</strong>: Select this to show the summarized, short
+ version of this message.</li>
+ <li><strong>Default format</strong>: Select this to show the article in its
+ default format, as specified in the feed options or, otherwise, the Blogs
+ &amp; News account.</li>
+</ul>
+
+<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
+ section</a>]</p>
+
+<h2 id="posting_blog_messages">Posting blog messages</h2>
+
+<p>To post a blog message, you need an account in the corresponding blog. Also,
+ there is no standardized way to post blog messages, so you won&apos;t
+ normally be able to post messages from &brandShortName; Mail component.
+ Instead, you will need to open a browser window, log in to your blog account
+ and use the web interface.</p>
+
+<p>Some blog systems, however, allow posting blog messages by sending an email
+ message to a specific address. You will need to find out if your blog service
+ implements this feature, and the correct email address to use.</p>
+
+<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
+ section</a>]</p>
+
+<h2 id="adding_comments_to_a_blog_post">Adding comments to a blog post</h2>
+
+<p>Since there is no standardized way to add comments to a blog post, you will
+ usually need to open a browser window and use the web interface.</p>
+
+<p>Some blog systems, however, allow adding comments by sending an email
+ message to a specific address. You will need to find out if the blog service
+ implements this feature, and the correct email address to use.</p>
+
+<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
+ section</a>]</p>
+
+<h2 id="exporting_and_importing_feeds">Exporting and importing feeds</h2>
+
+<p>If you have set up a
+ <a href="#setting_up_additional_mail_and_news_accounts">Blogs &amp; News
+ account</a>, you can export or import Blogs &amp; News feed collections using
+ the OPML format (Outline Processor Markup Language).</p>
+
+<p>To export the feeds in your selected blogs &amp; news account, begin from
+ the Mail window:</p>
+
+<ol>
+ <li>In the accounts pane, click your desired Blogs &amp; News account to
+ manage, or a feed inside it.</li>
+ <li>Open the File menu and choose Subscribe (or use any other of the
+ <a href="#getting_into_the_feed_subscriptions_dialog">available methods</a>.
+ to access to the Feed Subscriptions dialog box).</li>
+ <li>In the Feed Subscriptions dialog, click the Export button. The Export
+ feeds as an OPML file dialog will appear.</li>
+ <li>Select the directory and filename to save the OPML file, and click
+ Save.</li>
+</ol>
+
+<p>To import the feeds in your selected blogs &amp; news account, begin from
+ the Mail window:</p>
+
+<ol>
+ <li>In the accounts pane, click your desired Blogs &amp; News account to
+ manage, or a feed inside it.</li>
+ <li>Open the File menu and choose Subscribe (or use any other of the
+ <a href="#getting_into_the_feed_subscriptions_dialog">available methods</a>.
+ to access to the Feed Subscriptions dialog box).</li>
+ <li>In the Feed Subscriptions dialog, click the Import button. The Select
+ OPML file to import dialog will appear.</li>
+ <li>Select the directory and filename to load the OPML file, and click
+ Save.</li>
+ <li>All the feeds defined in the OPML file will be added to your blogs &amp;
+ feeds account.</li>
+</ol>
+
+<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
+ section</a>]</p>
+
+<h2 id="editing_a_feed">Editing a feed</h2>
+
+<p>If you want to change the properties of one of the feeds in your blogs &amp;
+ news account, you can edit it.</p>
+
+<p>To edit a feed in your selected blogs &amp; news account, begin from the
+ Mail window:</p>
+
+<ol>
+ <li>In the accounts pane, click your desired Blogs &amp; News account to
+ manage, or a feed inside it.</li>
+ <li>Open the File menu and choose Subscribe (or use any other of the
+ <a href="#getting_into_the_feed_subscriptions_dialog">available methods</a>.
+ to access to the Feed Subscriptions dialog box).</li>
+ <li>In the Feed Subscriptions dialog, click on a feed in the feed list. You
+ may need to expand the folders in the feed list to see each individual
+ feed.</li>
+ <li>Click the Edit button. The Feed properties dialog will appear.</li>
+ <li>You can change where you want the articles to be stored clicking the
+ <q>Store articles in</q> dropdown list.</li>
+ <li>You may mark <q>Show the article summary instead of loading the web
+ page</q> to display a brief summary that blog feeds usually include for
+ each article.
+
+ <p><strong>Tip:</strong> Showing the article summary reduces the bandwidth
+ traffic and is faster, since the summary is already downloaded when the
+ feed is checked for new items. However, if you usually are interested in
+ the full article, you will save time by unchecking this option.</p>
+ </li>
+ <li>Click OK to confirm the changes.</li>
+</ol>
+
+<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
+ section</a>]</p>
+
+<h2 id="removing_a_feed">Removing a feed</h2>
+
+<p>If you no longer want to follow one of the feeds in your blogs &amp; news
+ account, you can remove it.</p>
+
+<p>To remove a feed in your selected blogs &amp; news account, begin from the
+ Mail window:</p>
+
+<ol>
+ <li>In the accounts pane, click your desired Blogs &amp; News account to
+ manage, or a feed inside it.</li>
+ <li>Open the File menu and choose Subscribe (or use any other of the
+ <a href="#getting_into_the_feed_subscriptions_dialog">available methods</a>.
+ to access to the Feed Subscriptions dialog box).</li>
+ <li>In the Feed Subscriptions dialog, click on a feed in the feed list. You
+ may need to expand the folders in the feed list to see each individual
+ feed.</li>
+ <li>Click the Remove button. You will be asked to confirm the deletion of the
+ feed.</li>
+</ol>
+
+<p><strong>Note:</strong> don&apos;t confuse a feed with a folder in a Blogs
+ &amp; News account. Removing a feed doesn&apos;t delete the folder in which
+ the feed articles are stored, and thus, such articles will stay in the folder
+ until you delete either the whole folder or the articles themselves. To get
+ a better understanding, see <a href="#organizing_your_feeds">Organizing your
+ feeds</a> later in this section.</p>
+
+<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
+ section</a>]</p>
+
+<h2 id="using_different_blogs_and_news_feeds_accounts">Using different blogs
+ &amp; news feeds accounts</h2>
+
+<p>A single blogs &amp; news feeds account can contain any number of feeds in
+ it, so you don&apos;t strictly need more than one blogs &amp; news feeds
+ account. However, you may want to create several blogs &amp; news feeds
+ accounts. Some reasons to do that are:</p>
+
+<ul>
+ <li>You can use different accounts to categorize your feeds. For example, you
+ can create an account named <q>Mozilla News</q> to put in it all your
+ feeds related to Mozilla, and another one named <q>Today Headlines</q> to
+ put in it all your feeds with general news.</li>
+ <li>If you have several accounts, each one can have different settings. This
+ way, you can choose, for example, different time intervals for each account
+ (and, therefore, their feeds.)</li>
+</ul>
+
+<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
+ section</a>]</p>
+
+<h2 id="organizing_your_feeds">Organizing your feeds</h2>
+
+<p>The default operation mode when adding a feed to a Blogs &amp; News Feeds
+ account in &brandShortName; is to create a folder and a feed inside it.
+ However, &brandShortName; allows you a great deal of flexibility. This section
+ helps you to better organize your feeds:</p>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#feeds_vs_folders">Feeds versus folders</a></li>
+ <li><a href="#organizing_folders_in_blogs_and_news_feeds_accounts">Organizing
+ folders in Blogs &amp; News Feeds accounts</a></li>
+ <li><a href="#downloading_multiple_feeds_in_a_single_folder">Downloading
+ multiple feeds in a single folder</a></li>
+ <li><a href="#moving_a_feed_to_another_folder">Moving a feed to another
+ folder</a></li>
+ </ul>
+</div>
+
+<h3 id="feeds_vs_folders">Feeds versus folders</h3>
+
+<p>Blogs &amp; News Feeds accounts are organized through two main concepts:
+ <strong>feeds</strong> and <strong>folders</strong>.</p>
+
+<ul>
+ <li><strong>Feeds</strong> are sources for articles/posts. They provide
+ the means to get new articles from blogs. You subscribe to feeds.</li>
+ <li><strong>Folders</strong> in Blogs &amp; News Feeds accounts work pretty
+ much like in any other account type. Folders store articles/posts you got
+ through the feeds.</li>
+</ul>
+
+<p>You use the Feed Subscriptions dialog to tell &brandShortName; which feed
+ messages are downloaded in which folders. As feeds provide new articles and
+ folders provide the store to put such articles, you will want to have them
+ connected, usually linking a feed to a folder. However, keep in mind that
+ removing a feed will not automatically delete the associated folder, nor
+ will remove the articles/posts from the removed feed, since they are
+ stored into the folder.</p>
+
+<p>[<a href="#organizing_your_feeds">Return to beginning of section</a>]</p>
+
+<h3 id="organizing_folders_in_blogs_and_news_feeds_accounts">Organizing folders
+ in Blogs &amp; News Feeds accounts</h3>
+
+<p>You can create, rename, move or copy folders in Blogs &amp; News Feeds
+ accounts just like with any other account type. See
+ <a href="#creating_a_folder">Creating a folder</a>,
+ <a href="#renaming_a_folder">Renaming a folder</a> and
+ <a href="#moving_or_copying_a_folder">Moving or copying a folder</a> for more
+ details.</p>
+
+<p>[<a href="#organizing_your_feeds">Return to beginning of section</a>]</p>
+
+<h3 id="downloading_multiple_feeds_in_a_single_folder">Downloading multiple
+ feeds in a single folder</h3>
+
+<p>You may want to use a single folder to store articles/items coming from
+ more than one feed. To do this, you just need to add additional feeds in
+ that folder. Begin from the Mail window:</p>
+
+<ol>
+ <li>In the accounts pane, click your desired Blogs &amp; News Feeds account
+ to manage, or a feed inside it.</li>
+ <li>Open the File menu and choose Subscribe (or use any other of the
+ <a href="#getting_into_the_feed_subscriptions_dialog">available methods</a>.
+ to access to the Feed Subscriptions dialog box).</li>
+ <li>In the Feed Subscriptions dialog, click in the desired folder, then click
+ the Add button. The Feed properties dialog will appear.</li>
+ <li>Type (or copy and paste) the feed URL in the Feed URL field.</li>
+ <li>Click OK to confirm the feed addition.</li>
+</ol>
+
+<p>[<a href="#organizing_your_feeds">Return to beginning of section</a>]</p>
+
+<h3 id="moving_a_feed_to_another_folder">Moving a feed to another folder</h3>
+
+<p>You can move a feed from a folder to another one using any of these
+ methods:</p>
+
+<ul>
+ <li>Drag &amp; drop a feed while inside the Feed Subscriptions window.</li>
+ <li><a href="#editing_a_feed">Edit the feed</a> to change in what folder it
+ downloads articles/items.</li>
+</ul>
+
+<p><strong>Note</strong>: Remember that moving the feed doesn&apos;t move
+ existing articles from the folder in which they have been
+ downloaded.</p>
+
+<p>[<a href="#organizing_your_feeds">Return to beginning of section</a>]</p>
+
+<h1 id="working_offline">Working Offline</h1>
+
+<div class="contentsBox">In this section:
+ <ul>
+ <li><a href="#setting_up_mozilla_mail_and_newsgroups_to_work_offline">Setting
+ Up &brandShortName; Mail &amp; Newsgroups to Work Offline</a></li>
+ <li><a href="#downloading_all_messages_for_offline_use">Downloading All
+ Messages for Offline Use</a></li>
+ <li><a href="#downloading_an_individual_folder_for_offline_use">Downloading
+ an Individual Folder for Offline Use</a></li>
+ <li><a href="#downloading_selected_or_flagged_messages_for_offline_use">Downloading
+ Selected or Flagged Messages for Offline Use</a></li>
+ <li><a href="#downloading_directory_entries_for_offline_use">Downloading
+ Directory Entries for Offline Use</a></li>
+ <li><a href="#setting_up_your_accounts_for_working_offline">Setting Up Your
+ Accounts for Working Offline</a></li>
+ <li><a href="#selecting_items_for_offline_viewing">Selecting Items for
+ Offline Viewing</a></li>
+ <li><a href="#downloading_and_synchronizing_your_messages">Downloading and
+ Synchronizing Your Messages</a></li>
+ <li><a href="#working_offline_and_reconnecting_later">Working Offline and
+ Reconnecting Later</a></li>
+ </ul>
+</div>
+
+<h2 id="setting_up_mozilla_mail_and_newsgroups_to_work_offline">Setting Up
+ &brandShortName; Mail &amp; Newsgroups to Work Offline</h2>
+
+<p>&brandShortName; Mail &amp; Newsgroups&apos; offline feature lets you
+ download your mail and read it offline (while disconnected from the
+ Internet). If you use a dial-up (modem) connection to access your mail and
+ you want to reduce the time you are connected, or, if you need to temporarily
+ disconnect from your company&apos;s network while traveling or switching
+ locations, you can download your mail so that you can read it offline. The
+ offline feature can automatically download incoming messages and then later
+ send all your outgoing messages when you reconnect.</p>
+
+<p>Note that for POP accounts your mail is already downloaded by default, so
+ most of these offline features aren&apos;t relevant for POP accounts.</p>
+
+<p>If you occasionally want to work offline, &brandShortName; Mail &amp;
+ Newsgroups lets you easily:</p>
+
+<ul>
+ <li>Download your Inbox for offline use.</li>
+ <li>Download an individual folder for offline use.</li>
+ <li>Download only selected or flagged messages for offline use.</li>
+ <li>Download directory entries in your address book for offline use.</li>
+</ul>
+
+<p>If you frequently work offline, &brandShortName; Mail &amp; Newsgroups also
+ lets you:</p>
+
+<ul>
+ <li>Set up one or more of your accounts for offline use.</li>
+ <li>Set offline and disk space preferences for each account.</li>
+ <li>Select the folders and newsgroups that you want to view offline.</li>
+</ul>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="downloading_all_messages_for_offline_use">Downloading All Messages for
+ Offline Use</h2>
+
+<p>You can tell &brandShortName; Mail &amp; Newsgroups to automatically
+ download your messages for offline use. Later, when you go back online,
+ &brandShortName; Mail &amp; Newsgroups automatically synchronizes your
+ messages with the server.</p>
+
+<p>Note that the Inbox for POP accounts is downloaded by default, so this
+ section does not apply for POP accounts.</p>
+
+<p>To automatically download your messages for offline use, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Open the Edit menu and choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>In the left side of the dialog box, under the name of the account you
+ want to use offline, select Synchronization &amp; Storage. (This category
+ is not available for POP accounts.)</li>
+ <li>Check the box labeled <q>Keep messages for this account on this
+ computer</q>.</li>
+ <li>Click OK.</li>
+ <li>Click the Online/Offline indicator <img src="images/online.png" alt=""/>
+ in the lower right corner of the Mail window (to the left of the Cookie
+ icon) to go offline. You will be asked to download messages for them to be
+ available while offline. Click on <q>Download</q> to proceed.</li>
+</ol>
+
+<p><strong>Note</strong>: This setting also applies to any new folders
+ created. While the per-account setting can be overridden for an
+ <a href="#downloading_an_individual_folder_for_offline_use">individual
+ folder</a>, those per-folder settings are <em>removed</em> when the
+ <q>Keep messages</q> box is toggled.</p>
+
+<p>&brandShortName; Mail &amp; Newsgroups automatically downloads all messages
+ in your Inbox so you can read and respond to them while working offline.
+ After disconnecting, &brandShortName; Mail &amp; Newsgroups remains open so
+ you can continue to work with your messages.</p>
+
+<p>To reconnect to the Internet so you can work online:</p>
+
+<ul>
+ <li>Click the Online/Offline indicator <img src="images/offline.png"
+ alt=""/> in the lower right corner of the Mail window (to the left of the
+ Cookie icon) to go back online.</li>
+</ul>
+
+<p>When you go back online, &brandShortName; Mail &amp; Newsgroups
+ automatically synchronizes your Inbox messages with the server, by
+ replicating any changes you made while working offline.</p>
+
+<p><strong>Tip</strong>: &brandShortName; Mail &amp; Newsgroups saves any
+ messages that you send while working offline in the Unsent Messages folder
+ under Local Folders. To have &brandShortName; Mail &amp; Newsgroups
+ automatically send your unsent messages when you reconnect, use the
+ Preferences command on the <span class="mac">&brandShortName;</span>
+ <span class="noMac">Edit</span> menu to change the
+ <a href="mailnews_preferences.xhtml#network_and_storage_preferences">offline
+ preferences</a> for all your accounts.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="downloading_an_individual_folder_for_offline_use">Downloading an
+ Individual Folder for Offline Use</h2>
+
+<p>Note that POP accounts don&apos;t allow you to manage folders on the POP
+ server, so this section does not apply to POP accounts.</p>
+
+<p>To download a specific folder for offline use, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>In the left side of the Mail window, select the folder that you want to
+ download for offline use.</li>
+ <li>Open the Edit menu, and choose Folder Properties. You see the Properties
+ dialog box.</li>
+ <li>Click the Synchronization tab.</li>
+ <li>Check <q>Select this folder for offline use</q>.</li>
+ <li>Click Download Now if you want to immediately begin downloading the
+ folder&apos;s messages. Alternatively, you can continue working, and when
+ you are ready to go offline, proceed to the next step.</li>
+ <li>Click the Online/Offline indicator <img src="images/online.png" alt=""/>
+ in the lower right corner of the Mail window to go offline.</li>
+ <li>In the Work Offline dialog box, click Download.</li>
+</ol>
+
+<p>&brandShortName; Mail &amp; Newsgroups automatically downloads all messages
+ in the selected folder so you can read and respond to them while working
+ offline. After disconnecting, &brandShortName; Mail &amp; Newsgroups remains
+ open so you can continue to work with your messages.</p>
+
+<p><strong>Note</strong>: Message headers that have been downloaded for reading
+ offline display a darker gray envelope or newsgroup icon.</p>
+
+<p>To reconnect to the Internet so you can work online:</p>
+
+<ul>
+ <li>Click the Online/Offline indicator <img src="images/offline.png"
+ alt=""/> in the lower right corner of the Mail window (to the left of the
+ Cookie icon) to go back online.</li>
+</ul>
+
+<p>&brandShortName; Mail &amp; Newsgroups automatically synchronizes the
+ offline folders with the server, by replicating any changes you made while
+ working offline.</p>
+
+<p><strong>Tip</strong>: &brandShortName; Mail &amp; Newsgroups saves any
+ messages that you sent while working offline in the Unsent Messages folder
+ under Local Folders. When you reconnect, choose Send Unsent Messages from the
+ File menu to send all your saved messages at once. To have &brandShortName;
+ Mail &amp; Newsgroups automatically send your unsent messages when you
+ reconnect, use the Preferences command on the
+ <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
+ menu to change your <a
+ href="mailnews_preferences.xhtml#network_and_storage_preferences">offline
+ preferences</a>.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="downloading_selected_or_flagged_messages_for_offline_use">Downloading
+ Selected or Flagged Messages for Offline Use</h2>
+
+<p>Note that messages are downloaded by default for POP accounts. However, if
+ you have enabled the <q>Fetch headers only</q> setting in the POP account
+ settings, then only the headers will be downloaded, and you will need to use
+ the commands in this section to download the complete messages.</p>
+
+<p>To download selected messages for offline use, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Select a Mail or Newsgroup folder to display its messages.</li>
+ <li>Select the messages you want to download, as follows:
+ <ul>
+ <li>To select a group of adjacent messages, click the first message, and
+ then Shift-click to select the last message in the group.</li>
+ <li>To select messages anywhere in the message list, hold down the
+ <kbd class="mac">Cmd</kbd><kbd class="noMac">Ctrl</kbd> key and click
+ each message.</li>
+ </ul>
+ </li>
+ <li>Open the File menu, choose Offline, and then choose Get Selected Messages
+ from the submenu. &brandShortName; Mail &amp; Newsgroups downloads the
+ selected messages.</li>
+</ol>
+
+<p>To download flagged messages for offline use, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Select a Mail or Newsgroup folder to display its messages.</li>
+ <li>Click in the flag column of each message you want to download. A flag
+ appears where you clicked to indicate that the message has been marked. If
+ the flag column is not visible, click the Show/Hide Columns icon
+ <img src="images/columns.png" alt=""/> and select Flag from the list.</li>
+ <li>Open the File menu, choose Offline, and then choose Get Flagged Messages.
+ &brandShortName; Mail &amp; Newsgroups downloads the flagged messages.</li>
+</ol>
+
+<p>Once downloading is complete, click the Online/Offline indicator in the
+ lower right corner of the Mail window (to the left of the Cookie icon) to go
+ offline. After you disconnect, &brandShortName; Mail &amp; Newsgroups remains
+ open so you can continue to work with your messages.</p>
+
+<p>Note that the <q>Get Selected Messages</q> and <q>Get Flagged Messages</q>
+ menu items are also available in the pop-up thread context menu, for faster
+ access.</p>
+
+<p><strong>Note</strong>: Message headers that have been downloaded for reading
+ offline display a darker gray envelope or newsgroup icon.</p>
+
+<p>To reconnect to the Internet so you can work online:</p>
+
+<ul>
+ <li>Click the Online/Offline indicator <img src="images/offline.png"
+ alt=""/> in the lower right corner of the Mail window to go online.</li>
+</ul>
+
+<p><strong>Tip</strong>: &brandShortName; Mail &amp; Newsgroups saves any
+ messages that you sent while working offline in the Unsent Messages folder
+ under Local Folders. When you reconnect, choose Send Unsent Messages from the
+ File menu to send all your saved messages at once. To have &brandShortName;
+ Mail &amp; Newsgroups automatically send your unsent messages when you
+ reconnect, use the Preferences command on the
+ <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
+ menu to change your <a
+ href="mailnews_preferences.xhtml#network_and_storage_preferences">offline
+ preferences</a>.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="downloading_directory_entries_for_offline_use">Downloading
+ Directory Entries for Offline Use</h2>
+
+<p>You can download (replicate) the entries in a directory server to your
+ computer so that they are available when you work offline. Once you&apos;ve
+ downloaded directory entries, you can use the same procedure to update your
+ local copy of the entries with the latest entries on the directory
+ server.</p>
+
+<p>To download or update an address book LDAP directory for offline use:</p>
+
+<ol>
+ <li>Make sure you&apos;re online.</li>
+ <li>Open the Window menu, and choose Address Book.</li>
+ <li>In the Address Book window, select the directory that you want to
+ download (replicate).</li>
+ <li>Click Properties in the Address Book toolbar. The Directory Server
+ Properties dialog box appears.</li>
+ <li>Click the Offline tab.</li>
+ <li>Click Download Now to start copying the entries to your computer.</li>
+ <li>If prompted, enter your network user name and password, and click OK to
+ start the download.
+
+ <p>Depending on the number of directory entries, the download process may
+ take a while, so please be patient.</p>
+ </li>
+</ol>
+
+<p>After the download finishes, you can work offline and search the directory
+ or use it for address autocompletion when composing messages. After
+ you&apos;ve been using your local copy of the directory for a while, you may
+ wish to update it to get the latest entries from the directory server. To
+ update your local copy, use the procedure described above.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="setting_up_your_accounts_for_working_offline">Setting Up Your Accounts
+ for Working Offline</h2>
+
+<p>To set up one or more accounts for working offline, you use the Offline and
+ Disk Space preferences in the Mail &amp; Newsgroups Account Settings dialog
+ box. Once set, you don&apos;t need to change these preferences each time you
+ want to work offline. The offline and disk space preferences you can set for
+ an account depend on the type of account (IMAP, POP, or Newsgroup).</p>
+
+<p>Here&apos;s a summary of the steps you will follow to set up your accounts
+ for offline use:</p>
+
+<ol>
+ <li>For each account that you want to work with while offline, use the Mail
+ &amp; Newsgroups Account Settings dialog box to set the Synchronization
+ &amp; Storage preferences for that account. You must select the items
+ (folders and newsgroups) that you want to download for offline use. See
+ <a href="#selecting_items_for_offline_viewing">Selecting Items for Offline
+ Viewing</a> for more information.
+
+ <p>Once set, you don&apos;t need to change these settings. See the sections
+ below for information on setting offline and disk space preferences for
+ <a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_imap">IMAP</a>,
+ <a href="mailnews_account_settings.xhtml#disk_space_settings_pop">POP</a>,
+ <a href="mailnews_account_settings.xhtml#disk_space_settings_blogs">Blogs</a>, and
+ <a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_nntp">Newsgroup</a>
+ accounts.</p>
+
+ <p><strong>Tip</strong>: To set the Synchronization &amp; Storage
+ preferences for the current account, open the File menu, choose Offline,
+ and then choose Offline Settings.</p>
+ </li>
+ <li>Open the File menu, choose Offline, and then choose Download/Sync Now
+ from the submenu.</li>
+ <li>Select the type of messages (mail or newsgroup or both) that you want to
+ download.
+
+ <p><strong>Important</strong>: You must select at least one category (mail
+ messages or newsgroup messages) in order for the download to work.</p>
+ </li>
+ <li>Select <q>Work offline once download and/or sync is complete</q>.</li>
+ <li>Click OK to download the selected items and then go offline. See
+ <a href="#downloading_and_synchronizing_your_messages">Downloading and
+ Synchronizing Your Messages</a> for more information.</li>
+</ol>
+
+<p>For subsequent offline sessions, you can skip step 1.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="selecting_items_for_offline_viewing">Selecting Items for Offline
+ Viewing</h2>
+
+<p>Before you can read mail and newsgroup messages while offline, you must
+ first select them for downloading. You can set up an entire account for
+ offline use. You can also choose which folders and newsgroups that you
+ want to use offline.</p>
+
+<p><strong>Note</strong>: Keep in mind that selecting more items may increase
+ download time and disk space used.</p>
+
+<p>To select accounts, folders, and newsgroups for offline viewing, begin from
+ the Mail window:</p>
+
+<ol>
+ <li>Open the Edit menu, choose Mail &amp; Newsgroups Account Settings. You
+ see the Mail &amp; Newsgroups Account Settings dialog box.</li>
+ <li>Choose the Synchronization &amp; Storage category for the account you
+ want to change.</li>
+ <li>Click <q>Advanced</q> to see your IMAP folders, or <q>Select newsgroups
+ for offline use</q> for your subscribed newsgroups.
+
+ <p><strong>Note</strong>: You see only the newsgroups and folders that
+ you&apos;ve already <a href="#subscribing_to_newsgroups">subscribed</a>
+ to. POP accounts and local mail folders don&apos;t appear in the
+ list.</p>
+ </li>
+ <li>Select the items (folders, newsgroups) that you want to make available
+ for offline use.</li>
+ <li>Click OK.</li>
+</ol>
+
+<p>Once set, you don&apos;t need to change these settings each time you want to
+ go offline. However, if you do want to change them, you can easily do so
+ before going offline, since the same Select button is available when using
+ the <a href="#downloading_and_synchronizing_your_messages">Download and
+ Sync</a> command.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="downloading_and_synchronizing_your_messages">Downloading and
+ Synchronizing Your Messages</h2>
+
+<p>If you have already selected mail folders and newsgroups for offline use,
+ you are now ready to download and synchronize them. If you haven&apos;t yet
+ selected items to download, you can choose them before you go offline.</p>
+
+<p>If you are not already viewing the Download/Sync Now dialog box, follow
+ these steps:</p>
+
+<p>To download and synchronize your messages, begin from the Mail
+ window:</p>
+
+<ol>
+ <li>Open the File menu, choose Offline, and then choose Download/Sync
+ Now.</li>
+ <li>Select the categories (mail messages or newsgroup messages) that you want
+ to download.
+
+ <p><strong>Important</strong>: You must select at least one category (Mail
+ messages, Newsgroup messages) in order for the download to work. If the
+ checkboxes are disabled, it means that you haven&apos;t yet selected
+ items to download. Use the Select button to select items to download.</p>
+ </li>
+ <li>To send messages in your Unsent Messages folder before going offline,
+ check <q>Send Unsent Messages</q>.</li>
+ <li>To go offline immediately after &brandShortName; Mail &amp; Newsgroups
+ finishes downloading, select <q>Work offline once download and/or sync is
+ complete</q>.</li>
+ <li>To set or change the items to download, click Select. See
+ <a href="#selecting_items_for_offline_viewing">Selecting Items for Offline
+ Viewing</a> for more information. You can skip this step if you&apos;ve
+ already selected items for download.</li>
+ <li>Click OK. &brandShortName; Mail &amp; Newsgroups begins downloading the
+ selected items.</li>
+</ol>
+
+<p>If you chose to work offline once the download completes, then
+ &brandShortName; Mail &amp; Newsgroups immediately switches to offline mode.
+ Otherwise, when you are ready to go offline, click the Online/Offline
+ indicator <img src="images/online.png" alt=""/> in the lower right corner of
+ the Mail window to go offline.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+
+<h2 id="working_offline_and_reconnecting_later">Working Offline and
+ Reconnecting Later</h2>
+
+<p>To work offline and reconnect later, begin from the Mail window.</p>
+
+<p>When you are ready to work offline:</p>
+
+<ol>
+ <li>Click the online/offline indicator <img src="images/online.png" alt=""/>
+ in the lower-right corner of the Mail window. Mail &amp; Newsgroups prompts
+ you to download messages, if you want, before going offline.</li>
+ <li>Click Download to download messages before going offline. If you want to
+ work offline without downloading messages, click Don&apos;t Download.</li>
+</ol>
+
+<p><strong>Note</strong>: Message headers that have been downloaded for reading
+ offline display a darker gray envelope or newsgroup icon.</p>
+
+<p><strong>Tip</strong>: To set &brandShortName; Mail &amp; Newsgroups&apos;
+ download behavior when going offline, open the
+ <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
+ menu, choose Preferences, and then under the Mail &amp; Newsgroups category,
+ select Network &amp; Storage (if no subcategories are visible, double-click
+ Mail &amp; Newsgroups to expand the list). You can choose to have
+ &brandShortName; Mail &amp; Newsgroups prompt you to download messages when
+ going offline, to automatically download messages, or to not download any
+ messages.</p>
+
+<p>To reconnect and synchronize your messages:</p>
+
+<ol>
+ <li>Click the online/offline indicator <img src="images/offline.png"
+ alt=""/> in the lower-right corner of any &brandShortName; window.</li>
+ <li>Open the File menu, choose Offline, and then choose Download/Sync
+ Now.</li>
+</ol>
+
+<p>&brandShortName; Mail &amp; Newsgroups synchronizes your messages with the
+ server by replicating any changes you made while working offline.</p>
+
+<p><strong>Tip</strong>: To set &brandShortName; Mail &amp; Newsgroups&apos;
+ behavior when going online, open the
+ <span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
+ menu, choose Preferences, and then choose the Synchronization &amp; Storage
+ category. You can choose to have &brandShortName; Mail &amp; Newsgroups
+ prompt you to send unsent messages, to automatically send unsent messages,
+ or to not send unsent messages.</p>
+
+<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
+</body>
+</html>