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|
<?xml version="1.0" encoding="UTF-8"?>
<!-- This Source Code Form is subject to the terms of the Mozilla Public
- License, v. 2.0. If a copy of the MPL was not distributed with this
- file, You can obtain one at http://mozilla.org/MPL/2.0/. -->
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN"
"http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd"[
<!ENTITY % brandDTD SYSTEM "chrome://branding/locale/brand.dtd" >
%brandDTD;
]>
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>Using &brandShortName; Mail & Newsgroups</title>
<link rel="stylesheet" href="helpFileLayout.css" type="text/css"/>
<link rel="stylesheet" href="chrome://communicator/skin/smileys.css"
type="text/css"/>
</head>
<body>
<div class="boilerPlate">This document is provided for your information only.
It may help you take certain steps to protect the privacy and security of
your personal information on the Internet. This document does not, however,
address all online privacy and security issues, nor does it represent a
recommendation about what constitutes adequate privacy and security
protection on the Internet.</div>
<h1 id="using_mozilla_mail_and_newsgroups">Using &brandShortName; Mail &
Newsgroups</h1>
<p>&brandShortName; Mail & Newsgroups lets you conveniently manage all your
Internet communications from one place. You can set up and maintain multiple
business and personal mail accounts and Internet newsgroups, all from one
window — the Mail & Newsgroups window.</p>
<p>To start using &brandShortName; Mail & Newsgroups:</p>
<ul>
<li>Click the Mail & Newsgroups icon in the lower-left corner of the
&brandShortName; browser window.</li>
</ul>
<table>
<tr>
<td colspan="2"><img src="images/task_mail.png" alt=""/></td>
</tr>
<tr>
<td style="width: 20px;"></td>
<td><strong>Mail & Newsgroups icon</strong></td>
</tr>
</table>
<div class="contentsBox">In this section:
<ul>
<li><a href="#getting_started_with_mozilla_mail_and_newsgroups">Getting
Started with &brandShortName; Mail & Newsgroups</a></li>
<li><a href="#reading_messages">Reading Messages</a></li>
<li><a href="#sending_messages">Sending Messages</a></li>
<li><a href="#creating_html_mail_messages">Creating HTML Mail
Messages</a></li>
<li><a href="#using_attachments">Using Attachments</a></li>
<li><a href="#deleting_messages">Deleting Messages</a></li>
<li><a href="#using_address_books">Using Address Books</a></li>
<li><a href="#organizing_your_messages">Organizing Your Messages</a></li>
<li><a href="#controlling_junk_mail">Controlling Junk Mail</a></li>
<li><a href="#importing_mail_from_other_programs">Importing Mail from Other
Programs</a></li>
<li><a href="#getting_started_with_newsgroups">Getting Started with
Newsgroups</a></li>
<li><a href="#getting_started_with_blogs_and_news_feeds">Getting Started
with Blogs & News Feeds</a></li>
<li><a href="#working_offline">Working Offline</a></li>
<li><a href="mail_sec_help.xhtml">Signing & Encrypting
Messages</a></li>
<li><a href="mailnews_account_settings.xhtml">Mail & Newsgroups
Account Settings</a></li>
<li><a href="mailnews_preferences.xhtml">Mail & Newsgroups
Preferences</a></li>
</ul>
</div>
<h1 id="getting_started_with_mozilla_mail_and_newsgroups">Getting Started with
&brandShortName; Mail & Newsgroups</h1>
<div class="contentsBox">In this section:
<ul>
<li><a href="#using_the_mail_account_setup_wizard">Using the Mail Account
Setup Wizard</a></li>
<li><a href="#setting_up_additional_mail_and_news_accounts">Setting Up
Additional Mail and News Accounts</a></li>
<li><a href="#changing_the_settings_for_an_account">Changing the Settings
for an Account</a></li>
</ul>
</div>
<h2 id="using_the_mail_account_setup_wizard">Using the Mail Account Setup
Wizard</h2>
<p>To set up a mail, newsgroup or blogs & news feeds account, first open
the Window menu and choose Mail & Newsgroups. If you haven't
already set up an account, the Account Wizard appears automatically, enabling
you to set up an account.</p>
<p>The Account Wizard guides you through the process of creating a new account.
If you don't know a setting, click Cancel and ask your Internet service
provider (ISP) or help desk.</p>
<p>If an account already exists, the Account Wizard doesn't appear
automatically when the Mail window opens. Instead, after opening the Mail
window, open the File menu and choose New, then Account. For more details,
see <a href="#setting_up_additional_mail_and_news_accounts">Setting Up
Additional Mail, News & Blogs & News Feeds Accounts</a>.</p>
<h3 id="setting_up_mail_accounts_with_an_isp_or_email_provider">Setting Up Mail
Accounts with an ISP or Email Provider</h3>
<p>Before you set up a mail account, your ISP or email provider should give you
the following information:</p>
<ul>
<li>your user name</li>
<li>your email address</li>
<li>the incoming and outgoing mail server names</li>
<li>the incoming server type (<a href="glossary.xhtml#imap">IMAP</a> or
<a href="glossary.xhtml#pop">POP</a>)</li>
</ul>
<p>Before you set up a newsgroup account, your ISP or email provider should
give you the following information:</p>
<ul>
<li>your email address</li>
<li>newsgroup server name</li>
<li>account name</li>
</ul>
<p>To set up a new mail, newsgroup or blogs & news feeds account, begin
from the Mail window:</p>
<ol>
<li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You
see the Mail & Newsgroups Account Settings dialog box.</li>
<li>Click Add Account to start the Account Wizard.
<p>The information requested by the Account Wizard depends on the type of
new account you specify in its first window. The boldface headings that
follow correspond to the windows you'll see when you're setting
up an ISP or email provider account.</p>
</li>
<li><strong>New Account Setup</strong>: Choose the type of account you want
to set up, then click the right arrow.</li>
<li><strong>Identity</strong>: Enter the name and email address appropriate
for this account, then click the right arrow. This window is not available
for the Blogs & News Feeds account type.</li>
<li><strong>Server Information</strong>: This window is not available for
for the Blogs & News Feeds account type.
<ul>
<li>Indicate whether you want a POP account or an IMAP account. Not all
service providers can support both options. For more information, see
<a href="mailnews_account_settings.xhtml#server_settings">Mail &
Newsgroups Account Settings - Server Settings</a>.</li>
<li>Enter the name of your incoming mail server.</li>
<li>If you want this account to be a part of the Local Folders Global
Inbox account, check the <q>Use Global Inbox</q> box. Mail for
this account will then be stored in your Local Folders. Otherwise, if
the checkbox is unchecked, mail will be stored in its own
directory.</li>
<li>Enter the name of your outgoing mail server (SMTP).
<p><strong>Note</strong>: You need to specify only one outgoing mail
server (SMTP), even if you have several mail accounts. The name of
your <a href="glossary.xhtml#smtp">SMTP</a> host may not have been
explicitly listed in the account setup information provided to you.
For example, your SMTP host may be the same as your POP or IMAP host.
If in doubt, contact your ISP or system administrator.</p>
</li>
<li>Click the right arrow to continue.</li>
</ul>
</li>
<li><strong>User Names</strong>: Enter the incoming and outgoing user names
provided by your ISP or email provider, then click the right arrow. This
window is not available for the Blogs & News Feeds account type.</li>
<li><strong>Account Name</strong>: Enter whatever name you want to use to
refer to this account, then click the right arrow.</li>
<li><strong>Congratulations!</strong> Verify that the information you entered
is correct. If necessary, verify the information you entered with your ISP
or system administrator. When you are sure that it's correct, click
Finish to set up your account.</li>
<li>You see your new account listed in the left side of the Mail &
Newsgroups Account Settings dialog box. Click OK to start using your new
account.</li>
</ol>
<p>You are now ready to get messages from your account. &brandShortName; Mail
& Newsgroups will prompt you for your password when you retrieve mail for
the first time every session. For detailed instructions on how to retrieve
mail, see <a href="#getting_new_messages">Getting New Messages</a>.</p>
<p>[<a href="#getting_started_with_mozilla_mail_and_newsgroups">Return to
beginning of section</a>]</p>
<h2 id="setting_up_additional_mail_and_news_accounts">Setting Up Additional
Mail and News Accounts</h2>
<p>You use the Account Settings dialog box to add a new account or to change
information for an existing account, including:</p>
<ul>
<li>mail and newsgroup server settings (for example, message deletion and
download preferences)</li>
<li>storage settings for message copies and folders</li>
<li>your reply-to address, organization name, and signature</li>
</ul>
<p>To add a new account or change settings for an existing account, begin from
the Mail window:</p>
<ol>
<li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You
see the Mail & Newsgroups Account Settings dialog box. You can perform
these tasks:
<ul>
<li><strong>Add Account</strong>: Click this button to set up a new mail,
news or blogs & news feeds account. Be sure to type the account
information exactly as it is given to you. Move through the screens
with the arrows, or click Cancel to stop account creation.</li>
<li><strong>Set as Default</strong>: Select an account, then click this
button to make the selected account appear at the top of your list of
accounts in the Mail Window. The change takes effect the next time you
open Mail & Newsgroups.
<p>The default account is the one that you want to log into and (for
IMAP accounts only) automatically check for new messages when you
start Mail & Newsgroups. (For POP accounts, you must always click
the Get Msg button to get new messages.)</p>
<p><strong>Note:</strong> You can't set a blogs & news feeds
account as default.</p>
</li>
<li><strong>Remove Account</strong>: Select an account, then click this
button to remove it completely from your Mail window.</li>
<li><strong>Outgoing Server (SMTP)</strong>: Click this (at the bottom of
the list of accounts) to modify information about the outgoing mail
server. See
<a href="mailnews_account_settings.xhtml#outgoing_server">Mail &
Newsgroups Account Settings - Outgoing Server (SMTP)</a> for more
information.</li>
</ul>
</li>
<li>Click headings under any account's name and modify the corresponding
settings in the panel on the right.</li>
<li>Click OK to save your changes.</li>
</ol>
<p>[<a href="#getting_started_with_mozilla_mail_and_newsgroups">Return to
beginning of section</a>]</p>
<h2 id="changing_the_settings_for_an_account">Changing the Settings for an
Account</h2>
<p>To view or change information for an existing mail or newsgroup account,
begin from the Mail window:</p>
<ol>
<li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You
see the Mail & Newsgroups Account Settings dialog box.</li>
<li>Click the account name in the left-hand side of the Account Settings
dialog box. You see information about the account, such as your email
address and signature, in the right side of the dialog box.</li>
<li>Click any of these items beneath the name of an account to see the
corresponding settings:
<ul>
<li><strong>Server Settings</strong>: The settings available depend on
the type of server (IMAP, POP, or newsgroup server). For more
information, see
<a href="mailnews_account_settings.xhtml#server_settings">Mail &
Newsgroups Account Settings - Server Settings</a>.
<p><strong>Important</strong>: If you need to change the server type
(for example, from POP to IMAP) you must first remove the existing
account. Next, you must exit &brandShortName; and restart it. You can
then reopen the Mail & Newsgroups Account Settings dialog box and
recreate an account with the new server type by clicking Add
Account.</p>
</li>
<li><strong>Copies & Folders</strong>: These settings determine
whether to send automatic messages (blind carbon copies) and where you
want to store copies of outgoing messages, message drafts, and message
templates. For more information, see
<a href="mailnews_account_settings.xhtml#copies_and_folders">Mail
& Newsgroups Account Settings - Copies & Folders</a>.</li>
<li><strong>Composition & Addressing</strong>: These settings allow
you to choose your default format and quoting behavior when composing a
message. You can also override the global directory server settings
specified for all address books in the Preferences dialog box. For more
information, see
<a href="mailnews_account_settings.xhtml#addressing">Mail &
Newsgroups Account Settings - Composition & Addressing</a>.</li>
<li><strong>Synchronization & Storage (IMAP and News accounts
only)</strong>: These settings apply when you are working offline
(disconnected from the Internet) or need to save download time and
conserve disk space. For more information, see
<a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_imap">Synchronization
& Storage Settings (IMAP)</a> or
<a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_nntp">Synchronization
& Storage Settings (News)</a>.</li>
<li><strong>Disk Space (POP and blogs & news feeds accounts
only)</strong>: This setting helps you manage the amount of disk
space that downloaded messages take up on your hard disk. For more
information, see
<a href="mailnews_account_settings.xhtml#disk_space_settings_pop">Disk
Space Settings (POP)</a> or <a href="mailnews_account_settings.xhtml#disk_space_settings_blogs">Disk
Space Settings (Blogs)</a>.</li>
<li><strong>Security</strong>: These settings determine which
<a href="glossary.xhtml#certificate">certificates</a> are used to
digitally sign and encrypt mail messages that you send. Digital
signatures allow you to identify yourself reliably to others in
mail messages that you send. Encryption helps ensure that your
messages remain private while they are in transit over the
Internet. For more information, see
<a href="mailnews_account_settings.xhtml#security">Mail &
Newsgroups Account Settings - Security</a>.</li>
</ul>
</li>
<li>Click OK to save your changes.</li>
</ol>
<p>[<a href="#getting_started_with_mozilla_mail_and_newsgroups">Return to
beginning of section</a>]</p>
<h1 id="reading_messages">Reading Messages</h1>
<div class="contentsBox">In this section:
<ul>
<li><a href="#getting_new_messages">Getting New Messages</a></li>
<li><a href="#choosing_how_you_view_the_mail_window">Choosing How You View
the Mail Window</a></li>
<li><a href="#sorting_and_threading_messages">Sorting and Threading
Messages</a></li>
<li><a href="#saving_and_printing_messages">Saving and Printing
Messages</a></li>
<li><a href="#controlling_images_scripts_and_plugins">Controlling Images,
Scripts, and Plugins</a></li>
</ul>
</div>
<h2 id="getting_new_messages">Getting New Messages</h2>
<p>For an IMAP account, you can retrieve new messages automatically and display
them in the Inbox by opening Mail & Newsgroups and selecting the Inbox
for the IMAP account.</p>
<p>For a POP account, you must select the Inbox and click Get Msgs to retrieve
your messages. By default, messages from your POP account are downloaded in
full and deleted from the POP server when you retrieve them. You can
<a href="mailnews_account_settings.xhtml#pop_server_settings">change your POP
server settings</a> to retrieve just the headers and/or store a copy of
messages on the server in addition to downloading them to your computer.</p>
<p>For news accounts, expanding the account newsgroups list will automatically
check for new items, as it will by just selecting one of the newsgroups.
While reading a newsgroup, you can force checking for new items by clicking
Get Msgs.</p>
<p>For blogs & feeds accounts, the first time you expand the account, it
will be checked for new items. Besides that, you can force checking for new
items at any time by clicking Get Msgs.</p>
<p>You can also set up Mail & Newsgroups to get new messages at startup and
to check for new messages at timed intervals.</p>
<table>
<tr>
<td colspan="2"><img src="images/task_mail.png" alt=""/></td>
</tr>
<tr>
<td style="width: 20px;"></td>
<td><strong>Mail & Newsgroups icon</strong></td>
</tr>
</table>
<p>The Mail & Newsgroups icon on the status bar displays a green arrow to
notify you when new messages have arrived.</p>
<table>
<tr>
<td colspan="2"><img src="images/task_newmail.png" alt=""/></td>
</tr>
<tr>
<td style="width: 20px;"></td>
<td><strong>New mail notification</strong></td>
</tr>
</table>
<p>To set up a mail account to automatically check for new messages, begin from
the Mail window:</p>
<ol>
<li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You
see the Mail & Newsgroups Account Settings dialog box.</li>
<li>If you have multiple accounts, select an account and click the Server
Settings category for that account.</li>
<li>Select one or both of the following options in the Server Settings
section:
<ul>
<li><strong>Check for new mail at startup</strong>: Select this checkbox
if you want to check this account automatically for new messages
whenever you start Mail & Newsgroups. For POP accounts, Mail &
Newsgroups checks for new mail, but doesn't download new messages
until you click Get Msgs or unless you choose <q>Automatically download
any new messages</q>.</li>
<li><strong>Check for new messages every [__] minutes</strong>: Select
this checkbox if you want to specify the number of minutes between mail
checks. You can also check for new messages at any time by clicking Get
Msgs in the Mail window.</li>
</ul>
</li>
<li>Click OK. Your settings take effect the next time you start
&brandShortName; Mail & Newsgroups.</li>
</ol>
<p>To set up &brandShortName; Mail & Newsgroups to play a sound or display
an alert when new mail arrives, see <a
href="mailnews_preferences.xhtml#notifications">Mail & Newsgroups
Preferences - Notifications</a>.</p>
<p>You can always retrieve messages manually at any time. To get new messages
for the selected account or newsgroup, do one of the following:</p>
<ul>
<li>Click Get Msgs on the Mail toolbar.</li>
<li>Open the File menu (in the Mail window) and choose Get New Messages.</li>
</ul>
<p>To get new messages for all your mail accounts, begin from the Mail
window:</p>
<ol>
<li>Click the triangle on the Get Msgs button in the Mail toolbar.</li>
<li>Choose Get All New Messages. &brandShortName; Mail & Newsgroups
retrieves new messages for all your mail accounts.
<p>If you are not currently logged into one of your mail accounts, Mail
& Newsgroups first prompts you to enter your user name and password
before retrieving new messages for that account. (If you have already
stored your user name and password using the Password Manager, Mail &
Newsgroups doesn't prompt you for this information.)</p>
</li>
</ol>
<p><strong>Note</strong>: You can also open the File menu (in the Mail window)
and choose <q>Get New Messages for</q>.</p>
<p>To get new messages for a specific mail account, begin from the Mail
window:</p>
<ol>
<li>Click the triangle on the Get Msgs button on the Mail toolbar.</li>
<li>Choose the account for which you want to retrieve mail.</li>
</ol>
<p><strong>Note</strong>: Mail & Newsgroups prompts you for your password
the first time you retrieve messages for an account. You can choose to have
Mail & Newsgroups store your password in the Password Manager at that
time.</p>
<p>Password Manager can save all your user names and passwords on your own
computer and enter them for you automatically. For more information, see
<a href="using_priv_help.xhtml#using_the_password_manager">Using the Password
Manager</a>.</p>
<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
<h2 id="choosing_how_you_view_the_mail_window">Choosing How You View the Mail
Window</h2>
<p>You can customize the layout of the Mail window (the window you see when you
choose Mail & Newsgroups from the Window menu):</p>
<ul>
<li>Open the View menu and choose Show/Hide to show or hide the Mail toolbar,
search bar, or the status bar.</li>
<li>Open the View menu and choose Layout to select the type of three-pane
window layout to use.</li>
<li>Expand and collapse any pane to switch between a three-pane or two-pane
view.</li>
</ul>
<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
<h2 id="sorting_and_threading_messages">Sorting and Threading Messages</h2>
<p>To sort messages by categories such as subject, sender, date, or priority,
begin from the Mail window:</p>
<ul>
<li>Click the appropriate column heading in the message list window. Or, open
the View menu, choose Sort by, and then select the column you want to sort
by.</li>
</ul>
<p>To reorder column headings, begin from the Mail window:</p>
<ul>
<li>Click and drag a column heading to the left or right to reposition the
column.</li>
</ul>
<p>To change which columns are displayed, begin from the Mail window:</p>
<ul>
<li>Click the Show/Hide Columns icon <img src="images/columns.png" alt=""/>
and select the column to be added/removed from the list.</li>
</ul>
<p>To group messages by threading (subject), so each message is grouped with
all its responses:</p>
<ul>
<li>Click the thread button to the left of the Subject, Sender, and Date
column headings. Or, open the View menu, choose Sort by, and then select
Threaded.</li>
</ul>
<table>
<tr>
<td colspan="2"><img src="images/threadbutton.png" alt=""/></td>
</tr>
<tr>
<td style="width: 20px;"></td>
<td><strong>Thread button</strong></td>
</tr>
</table>
<p><strong>Tip</strong>: The thread button automatically sorts the threads by
the age of their parent messages. If you want to use another sort criterion
for the threads, open the View menu and select the desired option from the
Sort by submenu.</p>
<p><strong>Tip</strong>: Select <q>Preserve threading when sorting messages</q>
in the <a href="mailnews_preferences.xhtml#mail_and_newsgroups">Mail &
Newsgroups Preferences</a> if you want &brandShortName; to preserve the
threaded message grouping when sorting messages with column header clicks. The
thread button just toggles between threaded and unthreaded message grouping in
this mode. If <q>Preserve threading when sorting messages</q> is not selected,
&brandShortName; automatically displays the messages unthreaded when you sort
them by clicking on a column header.</p>
<p><strong>Tip</strong>: To help you identify unread messages in a collapsed
thread where you've read the parent message, &brandShortName; Mail &
Newsgroups underlines the parent message.</p>
<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
<h2 id="saving_and_printing_messages">Saving and Printing Messages</h2>
<p>To save a mail message as a plain-text, HTML, or Outlook Express file:</p>
<ol>
<li>In the Mail window, select the message.</li>
<li>Open the File menu and choose Save As, and then choose File.</li>
<li>For <q>Save as type</q>, choose a file type (HTML, Text, or Mail file).
Choose Mail file if you want to save the message so it can be opened by
Microsoft Outlook or Outlook Express.</li>
<li>Change the filename's extension to end in .html, .txt, or .eml,
depending on the file type you chose in step 3.</li>
<li>Choose a destination for the file and click Save.</li>
</ol>
<p>To print a selected message:</p>
<ul>
<li>Click Print.</li>
</ul>
<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
<h2 id="controlling_images_scripts_and_plugins">Controlling Images, Scripts,
and Plugins</h2>
<p>By default, images and other content, that is hosted remotely, will not
display in messages you receive, except from senders in your address books
whom you have allowed. To change these settings:</p>
<ol>
<li>Open the <span class="mac">&brandShortName;</span>
<span class="noMac">Edit</span> menu and choose Preferences.</li>
<li>Under the Mail & Newsgroups category, click Message Display. (If
no subcategories are visible, double-click Mail & Newsgroups to
expand the list.)</li>
<li>Uncheck <q>Block images and other content from remote sources</q>.</li>
<li>Click OK to have your change take effect.</li>
</ol>
<p><strong>Note</strong>: See <q>Allow remote images in HTML mail</q> in
<a href="#creating_a_new_address_book_card">Creating a New Address Book
Card</a> for details of how to change which senders can show remote
content.</p>
<p>By default, plugins are not enabled for mail messages you receive. To change
this setting:</p>
<ol>
<li>Open the <span class="mac">&brandShortName;</span>
<span class="noMac">Edit</span> menu and choose Preferences.</li>
<li>Under the Advanced category, click Scripts & Plugins. (If no
subcategories are visible, double-click Advanced to expand the
list.)
<ul>
<li>Under <q>Enable Plugins for</q>, check <q>Mail & Newsgroups</q>
to enable plugins.</li>
</ul>
</li>
<li>Click OK to have your changes take effect.</li>
</ol>
<p>[<a href="#reading_messages">Return to beginning of section</a>]</p>
<h1 id="sending_messages">Sending Messages</h1>
<div class="contentsBox">In this section:
<ul>
<li><a href="#composing_mail_and_newsgroup_messages">Composing Mail and
Newsgroup Messages</a></li>
<li><a href="#using_the_message_composition_window">Using the Message
Composition Window</a></li>
<li><a href="#addressing_a_message">Addressing a Message</a></li>
<li><a href="#selecting_message_sending_options">Selecting Message
Sending Options</a></li>
<li><a href="#replying_to_a_message">Replying to a Message</a></li>
<li><a href="#forwarding_a_message">Forwarding a Message</a></li>
<li><a href="#confirming_that_your_message_was_opened">Confirming That Your
Message Was Opened</a></li>
<li><a href="#saving_and_editing_a_message_draft">Saving and Editing a
Message Draft</a></li>
<li><a href="#creating_and_using_templates">Creating and Using
Templates</a></li>
</ul>
</div>
<h2 id="composing_mail_and_newsgroup_messages">Composing Mail and Newsgroup
Messages</h2>
<p>You can address, compose, reply to, or send a new message by doing one of
the following:</p>
<ul>
<li>In any &brandShortName; window, open the File menu and choose New, then
Message.</li>
<li>Click Compose on the Mail toolbar.</li>
<li>While displaying a message, click Reply, Forward, or Reply All on the
Mail toolbar.</li>
<li>From the Address Book window, select an address and click Compose on the
Address Book.</li>
</ul>
<p><strong>Tip</strong>: Use the Mail & Newsgroups Account Settings -
<a href="mailnews_account_settings.xhtml#addressing">Composition &
Addressing</a> dialog box to specify the HTML text editor to use for
composing messages sent from this account. (You can specify a different
editor for each of your accounts.) See <a
href="#changing_the_settings_for_an_account">Changing the Settings for an
Account</a> for more information.</p>
<p><strong>Note</strong>: It is generally not possible to compose messages for
them to be published in blogs & news feeds accounts. If you want to
publish posts in a blog (and you have the appropiate rights to do it), you
will need to use the mechanisms provided by the specific blog system. In some
cases, this can even include sending a mail message to a specific address.</p>
<p>Composing messages in HTML format allows you to use different fonts, text
styles (such as bold or italic) and text colors, tables, numbered or bulleted
lists, and pictures in your messages. However, some recipients may only be
able to read messages composed in plain text format. If you want to use the
plain-text editor occasionally, you can hold down the Shift key while
clicking the Compose or the Reply button to use the plain-text editor on an
as-needed basis.</p>
<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
<h2 id="using_the_message_composition_window">Using the Message Composition
Window</h2>
<p>Use the Compose window to address, compose, and send mail and newsgroup
messages. First specify whether you want to compose messages in plain text or
HTML by default in the <a
href="mailnews_account_settings.xhtml#addressing">Composition &
Addressing</a> Preferences panel (open the Edit menu and choose Mail &
Newsgroups Account Settings).</p>
<p>To view the Compose window, click the Compose button on the Mail
toolbar.</p>
<p>The Compose window contains the following:</p>
<ul>
<li>Mail Toolbar
<p>You can click the following buttons:</p>
<ul>
<li><strong>Send</strong>: To send a completed message.</li>
<li><strong>Address</strong>: To search for names in your address
books.</li>
<li><strong>Attach</strong>: To attach a file to a message. See
<a href="#using_attachments">Using Attachments</a> for more
information.</li>
<li><strong>Spell</strong>: To check the spelling of your message
text.</li>
<li><strong>Security</strong>: To display information about whether
your message will be sent encrypted or digitally signed (or
both).</li>
<li><strong>Save</strong>: To save the message as a draft.</li>
</ul>
</li>
<li>Addressing area: Where you enter the email addresses of recipients.</li>
<li>Attachments area: When you attach files to a message (by clicking in this
area or by clicking the Attach button), the filenames will be listed in the
Attachments area to the right of the Addressing area.</li>
<li>Message body area: Where you type the contents of your message.</li>
</ul>
<p>If you've chosen to compose messages using the HTML editor, you see an
additional toolbar with text formatting buttons similar to those in
&brandShortName; Composer.</p>
<p>For help using the HTML editor, see
<a href="composer_help.xhtml#formatting_your_web_pages">Formatting Your Web
Pages</a>.</p>
<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
<h2 id="addressing_a_message">Addressing a Message</h2>
<p>To address a mail message:</p>
<ol>
<li>Type the name in the addressing area.
<p>If you have <a
href="mailnews_preferences.xhtml#address_autocompletion">address
autocompletion</a> enabled (it's enabled by default), type the first
few letters of the recipient's name and wait for Mail &
Newsgroups to complete the address. (Or you can type part of the name and
immediately press <kbd class="mac">Return</kbd><kbd
class="noMac">Enter</kbd> to have Mail & Newsgroups try to complete
the address.)</p>
</li>
<li>If multiple addresses are displayed, select an address and press
<kbd class="mac">Return</kbd><kbd class="noMac">Enter</kbd>.
<p><strong>Note</strong>: Use a comma to separate multiple addresses on the
same line. Do not use a comma to separate first or last names. For
example, multiple entries might be:</p>
<p><tt>user1@netscape.net,user2@netscape.net</tt></p>
</li>
<li>If you want this message to be sent from a different account, click the
<q>From</q> field to select the account you want. See
<a href="#changing_the_account_from_which_a_message_is_sent">Changing the
Account From Which a Message is Sent</a> for more information.</li>
<li>If necessary, click <q>To</q> to choose a different recipient type:
<ul>
<li><strong>To</strong>: For primary recipients of your message.</li>
<li><strong>Cc</strong>: For secondary recipients (carbon copy).</li>
<li><strong>Bcc</strong>: For secondary recipients not identified to the
other recipients, including those in the cc list (blind carbon
copy).</li>
<li><strong>Reply-To</strong>: For recipients to reply to a different
email address other than the one the message is sent from.</li>
<li><strong>Newsgroup</strong>: For posting to a newsgroup.</li>
<li><strong>Followup-To</strong>: For redirecting a newsgroup posting, so
that subsequent replies go directly to the redirected newsgroup instead
of the original newsgroup.</li>
</ul>
</li>
</ol>
<p><strong>Tip</strong>: You can quickly address a message by clicking the
email address contained in a message you're reading, and then selecting
Compose Mail To from the pop-up menu.</p>
<p id="changing_the_account_from_which_a_message_is_sent"><strong>Changing the
Account From Which a Message is Sent</strong></p>
<p>If you have multiple mail accounts, the account listed in the From field is
based on the account (or server) you selected when you choose to create a new
message. However, &brandShortName; Mail & Newsgroups also allows you to
change the account a message is sent from while you're composing a
message. Click the From field to view a list of your accounts and then select
the account you want. A copy of the message is saved in the Sent folder of
the account where you sent the message from.</p>
<p><strong>About Address Autocompletion</strong></p>
<p>Address autocompletion allows you to address mail easily from the Compose
window without having to search for names or type complete names. Mail &
Newsgroups automatically checks your address books and an
<a href="glossary.xhtml#ldap">LDAP</a> directory server (if available) and
completes the name if it finds a unique match. It also prevents mistakes by
showing all possible choices with additional information if it finds multiple
matches. Address autocompletion is enabled by default.</p>
<p>If you don't want to use an address that Mail & Newsgroups
provides, press Backspace or Delete to remove characters and then enter an
alternate address.</p>
<p>To disable address autocompletion:</p>
<ol>
<li>Open the <span class="mac">&brandShortName;</span>
<span class="noMac">Edit</span> menu and choose Preferences.</li>
<li>Under the Mail & Newsgroups category, click Addressing. (If no
subcategories are visible, double-click Mail & Newsgroups to expand
the list).</li>
<li>In the Address Autocompletion section, deselect <q>Local Address
Books</q> and <q>Directory Server</q>.</li>
<li>Click OK.</li>
</ol>
<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
<h2 id="selecting_message_sending_options">Selecting Message Sending
Options</h2>
<p>While you're composing a message, you can select these additional
message sending options from the Options menu:</p>
<ul>
<li><strong>Select Addresses</strong>: The Select Addresses option lets you
choose the recipient's email address from your Address Books or a
remote directory. To look up an address in an address book or directory,
enter the first few letters of the recipient's first or last name to
start the search. Select an address and then click To:, Cc:, or Bcc: to
address your message.</li>
<li><strong>Check Spelling</strong>: Checks the spelling of the message text
before you send it. You can also click Spell.</li>
<li><strong>Spellcheck As You Type</strong>: Choose this option to have the
spelling of the message text checked as you type.</li>
<li><strong>Quote Message</strong>: Choose this option to have the selection
of the message text shown as quoted text.</li>
<li><strong>Return Receipt</strong>: Choose this option to request a
confirmation message when the recipient displays (opens) the message. Keep
in mind that the recipient may choose not to send you a return receipt.
This option lets you enable or disable return receipt requests on a
per-message basis. To automatically request return receipts for all
messages you send, use the return receipts preferences. See
<a href="mailnews_preferences.xhtml#return_receipts_preferences">Mail &
Newsgroups Preferences - Return Receipts</a> for more information.</li>
<li><strong>Format</strong>: Send the message as plain text, or HTML
(formatted), or both. If you choose <q>Auto-Detect</q>, Mail &
Newsgroups prompts you for the format to use if it's unknown whether
the recipient's mail program can display an HTML message. The format
you choose here overrides the send format you specified using the
Preferences command on the <span class="mac">&brandShortName;</span>
<span class="noMac">Edit</span> menu.</li>
<li><strong>Priority</strong>: Choose a priority to indicate whether the
message has lowest, low, normal, high, or highest priority.</li>
<li><strong>Character Encoding</strong>: Choose a character encoding used for
this message.</li>
<li><strong>Send a Copy To</strong>: Choose this if you want to file an
additional copy of the sent message in a different folder than your default
Sent folder. Then select the folder you want.</li>
<li><strong>Security</strong>: Choose this to change the default security
options for this message.</li>
</ul>
<p>An additional message formatting option is available from the Edit menu:</p>
<ul>
<li><strong>Rewrap</strong>: If you are composing a message using the
plain-text editor, you can use the Rewrap command to rewrap long lines of
quoted text to fit the Compose window. This command rewraps selected quoted
text to the number of characters specified by the
<a href="mailnews_preferences.xhtml#composition">Composition</a>
preferences. This command is primarily useful when you are replying to a
message where the original message is quoted in your reply, and the original
message contains long lines.
<p>You use the Mail & Newsgroups Account Settings command on the Edit
menu to specify that you want to use the plain-text editor for composing
messages. Select the Composition & Addressing panel of the account
and uncheck <q>Compose messages in HTML format</q> to use the plain-text
editor for all messages. If you only want to use the plain-text editor
occasionally, you can hold down the Shift key while clicking the Compose
or the Reply button to use the plain-text editor on an as-needed
basis.</p>
</li>
</ul>
<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
<h2 id="replying_to_a_message">Replying to a Message</h2>
<p>To reply to a mail message:</p>
<ul>
<li>Select the message.</li>
<li>Click Reply to respond to the sender alone.</li>
<li>Click Reply All to respond to all addressees in the message.</li>
</ul>
<p>To include the original message each time you reply to any message, and to
specify how to place the original message in the reply:</p>
<ol>
<li>Open the Edit menu and choose Mail & Newsgroups Account Settings.
You see the Mail & Newsgroups Account Settings dialog box.</li>
<li>If you have multiple accounts, select an account and click the
<a href="mailnews_account_settings.xhtml#addressing">Composition &
Addressing</a> category for that account.</li>
<li>Select <q>Automatically quote the original message when
replying</q>.</li>
<li>Specify where in the message to place your reply. <q>Start my reply below
the quote</q> is the default.</li>
<li>If you have decided to <a
href="mailnews_account_settings.xhtml#account_settings">attach a
signature</a> to every outgoing message and selected to start your reply
above the quote here, you can additionally configure where your signature
is placed:
<ul>
<li>Select <q>below the quote (recommended)</q> to place your signature
at the very end of the message below the quoted text.</li>
<li>Select <q>below my reply (above the quote)</q> to place your
signature between your reply and the quoted text.</li>
</ul>
<p><strong>Note</strong>: If you have created a signature, you can
optionally <a href="mailnews_account_settings.xhtml#addressing">omit
it</a> when replying to a message.</p>
</li>
<li>Click OK.</li>
</ol>
<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
<h2 id="forwarding_a_message">Forwarding a Message</h2>
<p>When you forward a message, you can specify how its contents are included
in the new message: <em>inline</em> (in the body of the message), or as an
<em>attachment</em>.</p>
<p>To forward a message:</p>
<ol>
<li>Select the message and click Forward.</li>
<li>Type the name or email address of the recipient.</li>
<li>Click Send.</li>
</ol>
<p>To set the default for forwarding messages:</p>
<ol>
<li>Open the <span class="mac">&brandShortName;</span>
<span class="noMac">Edit</span> menu and choose Preferences.</li>
<li>Under the Mail & Newsgroups category, click
<a href="mailnews_preferences.xhtml#composition">Composition</a>. (If no
subcategories are visible, double-click Mail & Newsgroups to expand the
list.)</li>
<li>For forwarding messages, choose Inline (in the message body) or As
Attachment.
<p><strong>Note</strong>: If you have created a signature and forward
inline, its placement depends on the respective reply setting. You can
optionally <a href="mailnews_account_settings.xhtml#addressing">omit the
signature</a> when forwarding a message.</p>
</li>
<li>Click OK.</li>
</ol>
<p><strong>Tip</strong>: To override the default for forwarding a message,
select the message, open the Message menu, and choose Forward As, then
choose Inline or Attachment.</p>
<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
<h2 id="confirming_that_your_message_was_opened">Confirming That Your Message
Was Opened</h2>
<p>You can use return receipts to notify you when a recipient has displayed
(opened) your message. The recipient must be using a mail program that
supports the Message Disposition Notification (MDN) standard. Keep in mind
that the recipient may choose not to send you a return receipt, even if
you've requested one. Messages you send to a newsgroup address will not
include a return receipt request, since news servers don't support this
feature.</p>
<p>To request return receipts for all messages you send, you can use the global
<a href="mailnews_preferences.xhtml#return_receipts_preferences">Return
Receipt</a> preferences to specify how to manage requests you receive for
return receipts. You can override these global preferences for individual
accounts.</p>
<p>To request a return receipt on a per-message basis:</p>
<ul>
<li>From a Mail Compose window, open the Options menu, and choose Return
Receipt.</li>
</ul>
<p>To automatically request return receipts when sending messages from each of
your mail accounts:</p>
<ol>
<li>Open the <span class="mac">&brandShortName;</span>
<span class="noMac">Edit</span> menu and choose Preferences.</li>
<li>Under the Mail & Newsgroups category, click
<a href="mailnews_preferences.xhtml#return_receipts_preferences">Return
Receipts</a>. (If no subcategories are visible, double-click Mail &
Newsgroups to expand the list.)</li>
<li>Select <q>When sending messages, always request a return receipt</q>.</li>
<li>Click OK.</li>
</ol>
<p>For more information on setting return receipt preferences, see
<a href="mailnews_preferences.xhtml#return_receipts_preferences">Mail &
Newsgroups Preferences - Return Receipts</a>.</p>
<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
<h2 id="saving_and_editing_a_message_draft">Saving and Editing a Message
Draft</h2>
<p>To save a mail message as a draft so you can complete it later:</p>
<ul>
<li>In the Compose window, click Save, or open the File menu and choose Save
as Draft. By default, the message is saved in the Drafts folder for the
current account.
<p><strong>Note</strong>: Your mail message will stay open after you save
it as a draft.</p>
</li>
</ul>
<p>To edit or send a message draft, begin from the Mail window:</p>
<ol>
<li>Click the Drafts folder for the account where you created the message
draft.</li>
<li>Click the message that you want to edit.</li>
<li>In the top-right corner of the message, click the Edit Draft
button.</li>
<li>Edit the message as necessary.</li>
<li>Click Send to send the message or click Save to save the message so you
can complete it later.
<p><strong>Note</strong>: Sending the message removes it from the Drafts
folder.</p>
</li>
</ol>
<p><strong>Tip</strong>: You can also double-click the message to open it for
editing. This is especially useful if the message pane is closed.</p>
<p>To delete one or more unwanted message drafts, begin from the Mail
window:</p>
<ol>
<li>Click the Drafts folder for the account where you created the message
drafts.</li>
<li>Select the message drafts that you want to delete.</li>
<li>Click Delete in the Mail toolbar.</li>
</ol>
<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
<h2 id="creating_and_using_templates">Creating and Using Templates</h2>
<p>Templates are useful for setting the default format for messages that you
send regularly, such as weekly status reports. You can save a message as a
template from any window in which it is displayed, including from within a
Mail compose window.</p>
<p>To save a message to use as a template:</p>
<ol>
<li>In the Mail window, click Compose to create a new message and then set
the default font, text size, text color, background color, and any other
default formatting you want.
<p>Alternatively, open an existing message that already has the formatting
you want.</p>
</li>
<li>While displaying the message, open the File menu, choose Save As, then
choose Template. The message is stored as a template in the Templates
folder for the current mail account.</li>
</ol>
<p>To compose a message using a template:</p>
<ol>
<li>In the Mail window, select the Templates folder for the account where you
created the message template.</li>
<li>Double-click the message template to open it.</li>
<li>Edit the message, then save it (to put it in the Drafts folder) or send
it.
<p><strong>Note</strong>: Sending the message does not remove the template
from the Templates folder. The template is preserved for future use.</p>
</li>
</ol>
<p>To delete one or more unwanted message templates, begin from the Mail
window:</p>
<ol>
<li>Click the Templates folder for the account where you created the message
templates.</li>
<li>Select the message templates that you want to delete.</li>
<li>Click Delete in the Mail toolbar.</li>
</ol>
<p>[<a href="#sending_messages">Return to beginning of section</a>]</p>
<h1 id="creating_html_mail_messages">Creating HTML Mail Messages</h1>
<div class="contentsBox">In this section:
<ul>
<li><a href="#using_html_in_your_messages">Using HTML in Your
Messages</a></li>
<li><a href="#choosing_html_mail_sending_options">Choosing HTML Message
Sending Options</a></li>
<li><a href="#specifying_recipients_for_html_messages">Specifying
Recipients for HTML Messages</a></li>
<li><a href="#viewing_the_message_source_for_html_messages">Viewing the
Message Source for HTML Messages</a></li>
<li><a href="#using_the_html_mail_question_dialog_box">Using the HTML Mail
Question Dialog Box</a></li>
</ul>
</div>
<h2 id="using_html_in_your_messages">Using HTML in Your Messages</h2>
<p>HTML messages can include formatted text, links, images, and
tables—just like a web page. However, some recipients may not be able
to receive HTML messages. &brandShortName; Mail & Newsgroups allows you
to compose mail and newsgroup messages using either the HTML (rich-text)
formatting editor or the plain-text editor for each mail account you have.
In addition, you can choose whether your addressees should receive HTML or
plain-text messages by default, and how Mail & Newsgroups should handle
messages when it's not known if an addressee can receive HTML-formatted
mail.</p>
<p>To specify whether to use the HTML editor as the default for composing
messages, begin from the Mail window:</p>
<ol>
<li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You
see the Mail & Newsgroups Account Settings dialog box.</li>
<li>Select the mail or newsgroup account you want to use.</li>
<li>Go to the Composition & Addressing panel and select <q>Compose
messages in HTML format</q>. You see the Formatting toolbar in the Compose
window. Leave this box unchecked to use the plain-text editor for this
account.</li>
</ol>
<p>[<a href="#creating_html_mail_messages">Return to beginning of
section</a>]</p>
<h3 id="editing_or_inserting_html_elements">Editing or Inserting HTML
Elements</h3>
<p>If you understand how to work with HTML source code, you can edit or insert
additional HTML tags, style attributes, and JavaScript in your mail message.
If you are not sure how to work with HTML source code, it's best not to
change it. To work with HTML code, use one of these methods:</p>
<ul>
<li>Place the insertion point where you want to insert the HTML code, then
open the Insert menu and choose HTML. In the Insert HTML dialog box, enter
HTML tags and text, and then click Insert to insert your changes.</li>
<li>Select the HTML source code that you want to edit, then open the Insert
menu and choose HTML. In the Insert HTML dialog box, edit HTML tags and
text, and then click Insert to insert your changes.</li>
<li>Select an element such as a table, named anchor, image, link, or
horizontal line. Double-click the element to open the associated properties
dialog box for that item. Click Advanced Edit to open the Advanced Property
Editor. You can use the Advanced Property Editor to add HTML attributes and
JavaScript to objects.</li>
</ul>
<p>For more information on editing HTML source code, see
<a href="composer_help.xhtml#using_the_advanced_property_editor">Using the
Advanced Property Editor</a>.</p>
<p>[<a href="#creating_html_mail_messages">Return to beginning of
section</a>]</p>
<h2 id="choosing_html_mail_sending_options">Choosing HTML Mail Sending
Options</h2>
<p>By default, Mail & Newsgroups prompts you before sending HTML messages
when it's not known whether the recipient's mail program can
display HTML-formatted messages.</p>
<p>To choose sending-format options for mail messages, begin from the Mail
window:</p>
<ol>
<li>Open the <span class="mac">&brandShortName;</span>
<span class="noMac">Edit</span> menu and choose Preferences.</li>
<li>Under the Mail & Newsgroups category, click
<a href="mailnews_preferences.xhtml#send_format">Send Format</a>. (If no
subcategories are visible, double-click Mail & Newsgroups to expand the
list).
<p><strong>Note</strong>: This preference applies only to mail messages,
not to newsgroup messages.</p>
</li>
<li>Select the option you want and then click OK.</li>
</ol>
<p>If while composing a message you realize that one or more recipients may not
be able to receive HTML-formatted mail, you can easily convert the message to
a different format when you click Send:</p>
<ol>
<li>In the Compose window, open the Options menu and choose Format.</li>
<li>Select the format you want to use for sending the message from the
submenu:
<ul>
<li><strong>Auto Detect</strong>: Mail & Newsgroups chooses the
appropriate format for the message text. If it can't determine the
format, it asks you to choose a format.</li>
<li><strong>Plain Text Only</strong>: The message may not display
formatting such as bold text, but all mail programs will be able to
display the message.</li>
<li><strong>Rich Text (HTML) Only</strong>: Some mail programs may have
trouble displaying an HTML-formatted message. Choose this option only
if you are sure the recipient's mail program can display
HTML-formatted mail.</li>
<li><strong>Plain and Rich (HTML) Text</strong>: This uses more disk
space, but may be the best choice if you are not sure whether the
recipient's mail program can display HTML-formatted mail.</li>
</ul>
</li>
<li>When you've finished composing the message, click Send.</li>
</ol>
<p>[<a href="#creating_html_mail_messages">Return to beginning of
section</a>]</p>
<h2 id="specifying_recipients_for_html_messages">Specifying Recipients for HTML
Messages</h2>
<p>You can save time by indicating whether individuals in your address books
prefer to receive either HTML messages or plain text messages.</p>
<ol>
<li>Open the Window menu and choose Address Book.</li>
<li>Select the address book on the left and then select the individual's
card on the right.</li>
<li>Click Properties to display the <q>Card for</q> dialog box.</li>
<li>In the Contact tab, use the <q>Prefers to receive messages formatted
as</q> drop-down list to select HTML if you know this recipient can read
HTML-formatted messages (such as messages that include links, images, or
tables).
<p>If this recipient can only read messages sent as plain text (no
formatting), then choose Plain Text. If you don't know or are not
sure, choose Unknown.</p>
<p>If you choose Unknown, &brandShortName; Mail & Newsgroups determines
the sending format based on the Send Format settings for Mail &
Newsgroups in the Preferences dialog box. If Mail & Newsgroups still
can't determine the correct format, it will prompt you to choose a
sending format when you send the message.</p>
</li>
<li>Click OK.</li>
</ol>
<p>[<a href="#creating_html_mail_messages">Return to beginning of
section</a>]</p>
<h2 id="viewing_the_message_source_for_html_messages">Viewing the Message
Source for HTML Messages</h2>
<p>You can quickly view the HTML and other code that generates an HTML message
you've received:</p>
<ol>
<li>In the message list window, open the message.</li>
<li>Open the View menu and choose Message Source.</li>
</ol>
<p>[<a href="#creating_html_mail_messages">Return to beginning of
section</a>]</p>
<h2 id="using_the_html_mail_question_dialog_box">Using the HTML Mail Question
Dialog Box</h2>
<p>The HTML Mail Question dialog box appears when you try to send a message to
someone whose mail program may not be able to display HTML messages or when
Mail & Newsgroups cannot determine whether your recipient can display
HTML messages. If you are in doubt, send the message in both HTML and
plain-text formats.</p>
<p>[<a href="#creating_html_mail_messages">Return to beginning of
section</a>]</p>
<h1 id="using_attachments">Using Attachments</h1>
<div class="contentsBox">In this section:
<ul>
<li><a href="#attaching_a_file_or_web_page">Attaching a File or Web
Page</a></li>
<li><a href="#viewing_and_opening_attachments">Viewing and Opening
Attachments</a></li>
<li><a href="#saving_attachments">Saving Attachments</a></li>
</ul>
</div>
<h2 id="attaching_a_file_or_web_page">Attaching a File or Web Page</h2>
<p>To attach a file to an outgoing mail message:</p>
<ol>
<li>In the Compose window, click Attach or open the File menu and choose
Attach File. You see the <q>Enter file to attach</q> dialog box.
<p><strong>Tip</strong>: You can also click inside the Attachments area to
attach a file.</p>
</li>
<li>Type the name of the file you want to attach, or select a file from your
hard drive that you want to attach.</li>
<li>Click Open. The filename appears in the Attachments area.</li>
</ol>
<p><strong>Tip</strong>: You can also drag and drop one or more files from your
desktop into the Attachments area in the Compose window.</p>
<p>To attach a web page to an outgoing mail message:</p>
<ol>
<li>In the Compose window, open the File menu and choose Attach Web Page.</li>
<li>In the dialog box, enter the URL of the page and then click OK. The web
page URL appears in the Attachments area.</li>
</ol>
<p><strong>Tip</strong>: When you are viewing a page in the browser,
you can send the page to someone by opening the File menu and choosing Send
Page.</p>
<p>[<a href="#using_attachments">Return to beginning of section</a>]</p>
<h2 id="viewing_and_opening_attachments">Viewing and Opening Attachments</h2>
<p>If you receive a mail attachment that consists of a file type that
&brandShortName; can display (such as graphic files and HTML files), you see
the attachment displayed inline (in the body of the message). For other file
types, Mail & Newsgroups lets you open the attachment using another
application, or you can save the attachment on your hard disk.</p>
<p>To open the attachment, make sure you have a program on your computer that
can open files of the same type as the attachment's file format. For
example, if you want to open a .DOC file, make sure you have a program on
your computer that can open .DOC files.</p>
<p>To open an attachment:</p>
<ol>
<li>Double-click the attachment you want (if there is more than one).</li>
<li>In the Downloading dialog box, choose what you want &brandShortName; to
do with the attachment:
<ul>
<li>If &brandShortName; finds an application on your hard disk that can
open the attachment, you can open the attachment using that
application. Click <q>Choose</q> to use a different application to open
the attachment.</li>
<li>If &brandShortName; can't find an application on your hard disk
that can open the attachment, you can save the attachment. You
won't be able to open the attachment, but at least you can save
it on your hard disk until you can install an application that can open
it.</li>
<li>Click <q>Advanced</q> to add a new file type to the list of helper
applications. &brandShortName; uses helper applications to determine
how different file types are opened by other applications from within
&brandShortName;. For more information, see
<a href="nav_help.xhtml#plugins_and_downloads">Plugins and
Downloads</a>.</li>
</ul>
</li>
<li>Click OK.</li>
</ol>
<p><strong>Note</strong>: If you are viewing your mail using an IMAP mail
server, all attachments remain on the server.</p>
<p>[<a href="#using_attachments">Return to beginning of section</a>]</p>
<h2 id="saving_attachments">Saving Attachments</h2>
<p>To save an attachment:</p>
<ol>
<li>In the right side of the message envelope, under <q>Attachments</q>,
select the attachment that you want to save.</li>
<li>Right-click <span class="mac">or, if you have a one-button mouse,
<kbd>Ctrl</kbd>-click</span>the attachment and choose Save As from the
pop-up menu.</li>
<li>Choose a filename and location for the attachment on your hard disk and
then click OK. Mail & Newsgroups downloads the attachment and saves it
to the specified location.</li>
</ol>
<p><strong>Tip</strong>: To save all attachments, right-click
<span class="mac">or, if you have a one-button mouse,
<kbd>Ctrl</kbd>-click</span>the first one in the attachment list, and choose
Save All. You can then specify the location where you want all the
attachments to be saved.</p>
<p>[<a href="#using_attachments">Return to beginning of section</a>]</p>
<h1 id="deleting_messages">Deleting Messages</h1>
<div class="contentsBox">In this section:
<ul>
<li><a href="#deleting_pop_or_imap_messages">Deleting POP or IMAP
Messages</a></li>
<li><a href="#moving_messages_to_and_from_the_trash">Moving Messages to and
from the Trash</a></li>
</ul>
</div>
<h2 id="deleting_pop_or_imap_messages">Deleting POP or IMAP Messages</h2>
<p>How you delete messages depends on your mail server type: POP or IMAP.
Deleted POP messages are automatically moved to the Trash folder. IMAP users
can set different options for deleting messages.</p>
<p>To delete messages from your Inbox or other folders, begin from the Mail
window:</p>
<ol>
<li>In the message list, select the messages and click Delete. By default,
Mail & Newsgroups moves the selected messages to the Trash folder.</li>
<li>To delete messages permanently, open the File menu and choose Empty
Trash.</li>
</ol>
<p>To delete messages without opening them, begin from the Mail window:</p>
<ol>
<li>Open the View menu and choose Layout, and then uncheck Message Pane.
<p>Alternatively, click the Message Pane handle (the ridged area centered
at the bottom of the message list) to close the message pane.</p>
</li>
<li>In the message list, select the messages and click Delete.</li>
</ol>
<p>To set deletion preferences for IMAP messages:</p>
<ol>
<li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You
see the Mail & Newsgroups Account Settings dialog box.</li>
<li>Locate the IMAP account you want, and then click the Server Settings
category under the account name.</li>
<li>Select the <a
href="mailnews_account_settings.xhtml#when_i_delete_a_message">options</a>
you want for deleting messages and click OK.</li>
</ol>
<p>[<a href="#deleting_messages">Return to beginning of section</a>]</p>
<h2 id="moving_messages_to_and_from_the_trash">Moving Messages To and From the
Trash</h2>
<p>If you use a POP server to deliver your mail, or if you set up IMAP to use
the Trash folder, follow these steps to delete messages from your Inbox or
other folders:</p>
<ol>
<li>In the message list, select the messages you want to delete.</li>
<li>Click Delete. Mail & Newsgroups moves the messages to the Trash
folder.</li>
</ol>
<p>To recover messages from the Trash:</p>
<ol>
<li>Click the Trash folder.</li>
<li>Select the messages you want to recover and drag them to another
folder.</li>
</ol>
<p>To delete messages permanently:</p>
<ul>
<li>Open the File menu and choose Empty Trash.</li>
</ul>
<p>[<a href="#deleting_messages">Return to beginning of section</a>]</p>
<h1 id="using_address_books">Using Address Books</h1>
<div class="contentsBox">In this section:
<ul>
<li><a href="#about_address_books">About Address Books</a></li>
<li><a href="#adding_entries_to_your_address_books">Adding Entries to Your
Address Books</a></li>
<li><a href="#creating_a_new_address_book">Creating a New Address
Book</a></li>
<li><a href="#creating_a_new_address_book_card">Creating a New Address Book
Card</a></li>
<li><a href="#creating_a_mailing_list">Creating a Mailing List</a></li>
<li><a href="#editing_a_mailing_list">Editing a Mailing List</a></li>
<li><a href="#searching_address_books_and_directories">Searching Address
Books and Directories</a></li>
<li><a href="#importing_address_books">Importing Address Books</a></li>
<li><a href="#exporting_address_books">Exporting Address Books</a></li>
<li><a href="#adding_and_removing_ldap_directories">Adding and Removing
LDAP Directories</a></li>
</ul>
</div>
<h2 id="about_address_books">About Address Books</h2>
<p>Address books store email addresses and contact information for people you
typically send mail to, such as colleagues, friends, and family.
&brandShortName; Mail & Newsgroups provides you with two address books:
the Personal Address Book and the Collected Addresses—and you can
create additional address books as well. You can also import address books
from other mail programs and previous versions of &brandShortName;. The
contents of these address books are stored locally on your hard disk.</p>
<p>Your address book may also list email addresses from an LDAP directory,
which is located on an LDAP directory server. The directory server stores
email addresses of people that are not included in your locally-stored
address books. The Lightweight Directory Access Protocol (LDAP) is an
industry-standard method for accessing Internet or intranet directory
services such as corporate address books.</p>
<h4>Personal Address Book</h4>
<p>Use the Personal Address Book to add specific names of your choice. You can
create mailing lists and edit individual address entries.</p>
<h4>Collected Addresses</h4>
<p>By default, the Collected Addresses automatically collects the email
addresses contained in outgoing mail messages. Addresses from outgoing
messages are stored in the Collected Addresses as soon as you click Send.</p>
<h4>LDAP Directory (if available)</h4>
<p>An LDAP directory (also known as an address lookup service) stores email
addresses of recipients who are not in your locally-stored address books.
LDAP directories offer you access to large, centrally maintained databases
of email addresses, which is especially useful with
<a href="mailnews_preferences.xhtml#address_autocompletion">address
autocompletion</a>.</p>
<p>Automatic address collection is enabled by default. To change automatic
address collection settings, begin in the Mail window:</p>
<ol>
<li>Open the <span class="mac">&brandShortName;</span>
<span class="noMac">Edit</span> menu and choose Preferences.</li>
<li>Under the Mail & Newsgroups category, click Addressing. (If no
subcategories are visible, double-click Mail & Newsgroups to expand the
list.)</li>
<li>Under Email Address Collection, select <q>Add email addresses to my</q>
and choose whether you want:
<ul>
<li>Personal Address Book.</li>
<li>Collected Addresses.</li>
</ul>
</li>
<li>Click OK.</li>
</ol>
<h4>Opening the Address Book Window</h4>
<p>To open the Address Book window:</p>
<ul>
<li>Open the Window menu and choose Address Book, or click the Address Book
icon in the lower-left corner of any &brandShortName; window.
<table>
<tr>
<td colspan="2"><img src="images/taskbar-ab.png" alt=""/></td>
</tr>
<tr>
<td style="width: 80px;"></td>
<td><strong>Address Book icon</strong></td>
</tr>
</table>
</li>
</ul>
<h4>Changing the Address Book Window Display</h4>
<p>To customize how the Address Book window and the cards are displayed:</p>
<ol>
<li>Open the Window menu and choose Address Book. You see the Address Book
window.</li>
<li>In the Address Book window, open the View menu and choose from the
following display options:
<ul>
<li>Choose Show/Hide, and then select the item you wish to uncheck (hide)
or check (show).</li>
<li>Choose Show Name As, and then select how you want card names
displayed (first/last, last/first, or Display Name).</li>
<li>Choose Sort by, and then select a sort option.</li>
</ul>
</li>
</ol>
<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
<h2 id="adding_entries_to_your_address_books">Adding Entries to Your Address
Books</h2>
<p>You can use any of the following ways to add entries to your address
books:</p>
<ul>
<li>Click a name in the From or recipient fields (for example, To or Cc) in a
message you've received, and then select <q>Add to Address Book</q>
from the drop-down list.</li>
<li>In the Address Book window, click New Card to create a new address book
card.</li>
<li>Send a message, which automatically adds the recipient's address
to your address book (if enabled).</li>
<li>In the Address Book window, copy entries to another address book by
selecting the entries and dragging them over the name of the address book
you want to copy them to.</li>
</ul>
<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
<h2 id="creating_a_new_address_book">Creating a New Address Book</h2>
<p>&brandShortName; Mail & Newsgroups provides a default personal address
book, but you can create additional address books.</p>
<p>To create a new address book:</p>
<ol>
<li>Click the Address Book icon in the lower-left corner of any
&brandShortName; window, or open the Window menu and choose Address Book.
You see the Address Book window.
<table>
<tr>
<td colspan="2"><img src="images/taskbar-ab.png" alt=""/></td>
</tr>
<tr>
<td style="width: 80px;"></td>
<td><strong>Address Book icon</strong></td>
</tr>
</table>
</li>
<li>In the Address Book window, open the File menu, choose New, and choose
Address Book. You see the New Address Book dialog box.</li>
<li>Type the name of the new address book, and click OK.</li>
</ol>
<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
<h2 id="creating_a_new_address_book_card">Creating a New Address Book Card</h2>
<p>Address book cards can be used to store names, postal addresses, email
addresses, phone numbers, and information such as whether the addressee
prefers to receive plain-text or HTML-formatted messages.</p>
<p>To create an address book card for an individual:</p>
<ol>
<li>Click the Address Book icon on the status bar or open the Window menu and
choose Address Book.</li>
<li>Click New Card. (If you have multiple address books, select the one to
which you want to add a card.)</li>
<li>Each New Card dialog box has three tabs:
<ul>
<li><strong>Contact</strong>: Enter the following information:
<ul>
<li>First and Last (first and last name of person as you want it to
appear in the address book).</li>
<li>Display name (the name that appears in the <q>To</q> field of the
Compose window).</li>
<li>Nickname (a shortcut or alias for the real name).</li>
<li>Email address (primary and additional address).</li>
<li>Prefers to receive messages formatted as: If you know this
recipient can read HTML-formatted messages (such as messages that
include links, images, or tables), choose HTML. If this recipient
can only read messages sent as plain text (no formatting), then
choose Plain Text. If you don't know or are not sure, choose
Unknown. If you choose Unknown, &brandShortName; Mail &
Newsgroups determines the sending format based on the Mail &
Newsgroups Send Format settings in the Preferences dialog box. If
Mail & Newsgroups still can't determine the correct
format, Mail & Newsgroups will prompt you to choose a sending
format when you send the message.</li>
<li>Allow remote images in HTML mail: If you want to allow this
sender to have remote content they send you displayed in your
message window.</li>
<li>Screen name (the AIM contact name).</li>
<li>Phones (enter phone numbers for this person)</li>
</ul>
</li>
<li><strong>Address</strong>: Type additional information such as street
address, phone number, and URL.
<p><strong>Tip</strong>: If you enter address information,
&brandShortName; displays a Get Map button next to the address when
you view this entry's address book card in your address book.
Clicking the Get Map button displays a web page that contains a map
to the address.</p>
</li>
<li><strong>Other</strong>: Store any additional information you
want.</li>
</ul>
</li>
</ol>
<p><strong>Tip</strong>: To quickly add entries to your address book, click any
email address in messages you receive and select Add to Address Book from the
drop-down list. The New Card dialog box appears where you can complete the
information.</p>
<h3 id="viewing_or_editing_card_properties">Viewing or Editing Card
Properties</h3>
<p>To view or edit the properties for an individual card:</p>
<ol>
<li>Select the card from the list of entries in the Address Book window.</li>
<li>Click Properties.</li>
</ol>
<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
<h2 id="creating_a_mailing_list">Creating a Mailing List</h2>
<p>If you regularly send messages to a group of recipients, you can quickly
address a message by using a mailing list that contains the names you
want.</p>
<p>To create a mailing list and add it to your address book:</p>
<ol>
<li>In the Address Book window, click New List.</li>
<li>Enter the following information in the Mailing List dialog box:
<ul>
<li>Click the drop-down list at <q>Add to</q> to choose an address book
in which to store the list.</li>
<li>List name: When you enter the list name in the <q>To</q> field of a
message, everyone on the list receives your message.</li>
<li>List nickname: Alias (or shortcut) for the list name.</li>
<li>Description: Appears after the list name in the address line of
the Compose window.</li>
</ul>
</li>
<li>Type email addresses to add them to the mailing list.</li>
<li>Click OK.</li>
</ol>
<p>In the left side of the Address Book window, the mailing list appears
underneath the address book you added it to.</p>
<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
<h2 id="editing_a_mailing_list">Editing a Mailing List</h2>
<p>Mailing lists are stored in the address book in which you created them.</p>
<p>To remove a member from the list, begin from the Mail window:</p>
<ol>
<li>Open the Window menu and choose Address Book.</li>
<li>Expand the address book containing your mailing list by clicking the
small triangle beside the address book title.</li>
<li>Highlight the mailing list by clicking its name. The list members appear
to the right of the mailing list name.</li>
<li>Click the entry you wish to delete.</li>
<li>Click the Delete button.</li>
</ol>
<p>To add members to a mailing list:</p>
<ol>
<li>Open Window menu and choose Address Book.</li>
<li>Expand the address book containing your mailing list by clicking the
small triangle beside the address book title.</li>
<li>Highlight the mailing list by clicking its name.</li>
<li>Click Properties.</li>
<li>Add or remove entries as necessary.</li>
<li>Click OK when you are done.</li>
</ol>
<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
<h2 id="searching_address_books_and_directories">Searching Address Books and
Directories</h2>
<p>&brandShortName; Mail & Newsgroups lets you quickly search an address
book or directory by name or email address, or use a combination of criteria
to perform a more specific search through an address book or directory.</p>
<p>To quickly search an address book or directory for a name or email address,
begin from the Address Book window:</p>
<ol>
<li>In the Address Book window, in the list of address books, select the
address book or directory that you want to search.</li>
<li>In the <q>Name or Email contains</q> field, type the name or email
address that you want to find. You can type only part of the name or email
address, or you can type the exact text that you want to find.
<p>As soon as you stop typing, &brandShortName; Mail & Newsgroups
displays only those entries where the name or email address contains the
search text you entered.</p>
</li>
<li>Click Clear to erase the search text and show all entries.</li>
</ol>
<h3 id="searching_for_specific_entries">Searching for Specific Entries</h3>
<p>You can search address books or directories for specific entries. If you are
not already viewing the Advanced Address Book Search dialog box, begin from
the Address Book window:</p>
<ol>
<li>Open the Tools menu and choose Search Addresses. You see the Advanced
Address Book Search dialog box.</li>
<li>Next to <q>Search in</q>, choose the address book or directory through
which you want to search.</li>
<li>Select the matching option Mail & Newsgroups uses to search for
entries either that match all or at least one of the conditions (criteria)
that you choose.</li>
<li>Click More to add criteria and Fewer to remove them.</li>
<li>Click Search to begin, or click Clear to reset your entries. The search
results appear in lower part of the dialog box.</li>
<li>To sort the entries in a different order, click the column that you want
to sort by.</li>
<li>To view the card for an entry, select the entry and click
Properties.</li>
<li>To compose a message to selected recipients, select one or more entries
and click Compose.</li>
</ol>
<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
<h2 id="importing_address_books">Importing Address Books</h2>
<p>If you have a &brandShortName; address book from another user profile or
computer, or if you have an address book from another mail program, you can
import its entries into the Address Book window as a new address book. Keep
in mind that when you upgrade a user profile from an earlier version of
&brandShortName;, your address books are automatically included, so
there's no need to import them.</p>
<p>You can import address books from Netscape 6, Netscape 7, Eudora, Outlook,
Outlook Express, or text files (LDIF, tab-delimited (.tab), comma-separated
(.csv), or text (.txt) formats). When you import an address book, Mail &
Newsgroups creates a new address book with the imported entries.</p>
<p>You can also <a href="#importing_mail_from_other_programs">import mail
messages and settings</a> from Communicator, Eudora, Outlook, and Outlook
Express.</p>
<p>To import an address book, begin from the Mail window:</p>
<ol>
<li>Open the Tools menu, and choose Import. You see the Mail Import
Wizard.</li>
<li>Follow the instructions to import address books.</li>
</ol>
<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
<h2 id="exporting_address_books">Exporting Address Books</h2>
<p>You can export a &brandShortName; address book if you later want to import
it into another user profile, move it to another computer, or use it with
another program that can import address books. You can export an address
book to one of these file formats: &brandShortName; (.ldif), tab-delimited
(.tab), comma-separated (.csv), or text (.txt) formats.</p>
<p>To export an address book, begin from the Address Book window:</p>
<ol>
<li>Select the address book that you want to export.</li>
<li>Open the Tools menu, and choose Export.</li>
<li>In the Export Address Book dialog box, browse to the location where you
want to save the address book file.</li>
<li>Choose the file format for the exported address book (.ldif,
comma-separated, or tab-delimited).</li>
<li>Enter a name for the address book file. Be sure to include the
appropriate file extension (.ldif, .csv, .tab, or .txt).</li>
<li>Click Save.</li>
</ol>
<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
<h2 id="adding_and_removing_ldap_directories">Adding and Removing LDAP
Directories</h2>
<p>Adding an LDAP directory to your address book allows you to search the
directory for email addresses and other contact information. You can also use
the directory for address autocompletion when addressing mail messages.</p>
<p>You typically add or remove LDAP directories using instructions provided by
your system administrator. Check with your system administrator for the
information you will need in order to add a new directory to your address
book.</p>
<p>To add a new directory, begin from the Address Book window:</p>
<ol>
<li>Open the File menu, and choose New, and then choose LDAP Directory. You
see the Directory Server Properties dialog box.</li>
<li>Type the following information in the Directory Server Properties dialog
box General tab:
<ul>
<li><strong>Name</strong>: Enter the name of the directory service (for
example, InfoSpace Directory).</li>
<li><strong>Host Name</strong>: Enter the name of the host name server,
such as ldap.infospace.com.</li>
<li><strong>Base DN</strong>: This setting is used to set the Base
distinguished name. Enter codes to restrict searching to a specific
country or organization. For example, c=JP restricts the search to
Japan only. Base DN also specifies the organization to search on
within the directory (for instance, o=Netscape Communications
Corporation, c=US).</li>
<li><strong>Port Number</strong>: Enter the port number for the LDAP
server. The default is 389.</li>
<li><strong>Bind DN</strong>: The distinguished name that is used to
authenticate (log in) to the LDAP server. If left blank, the LDAP
server binds anonymously.</li>
<li><strong>Use secure connection (SSL)</strong>: Choose this setting
if your LDAP server supports secure (encrypted) connections. If you are
unsure, contact your system administrator.</li>
</ul>
</li>
<li>Click the Advanced tab to configure LDAP directory server settings.</li>
<li>Type the following information:
<ul>
<li><strong>Don't return more than _ results</strong>: This setting
lets you limit the number of autocompletion matches returned by the
directory server. Enter the maximum number of email address matches
to display for autocompletion.</li>
<li><strong>Scope</strong>: Defines the limits of the search. Choose one
of the following:
<ul>
<li><strong>One Level</strong>: Retrieves matching entries by
searching the base DN and one level below the base DN.</li>
<li><strong>Subtree</strong>: Retrieves matching entries by searching
the base DN in addition to all levels below the base DN. This is
the least restrictive search.</li>
</ul>
</li>
<li><strong>Search filter</strong>: Enter the search filter to apply to
matching results that are within the specified scope of the
search.</li>
</ul>
</li>
<li>Click OK to close the Directory Server Properties dialog box.</li>
</ol>
<p>The directory you added appears in the list of address books in the Address
Book window.</p>
<p>To delete a directory:</p>
<ol>
<li>Open the <span class="mac">&brandShortName;</span>
<span class="noMac">Edit</span> menu and choose Preferences. You see the
Preferences dialog box.</li>
<li>Under the Mail & Newsgroups category, select Addressing. (If no
subcategories are visible, double-click Mail & Newsgroups to expand
the list.)</li>
<li>Under Address Autocompletion on the right side of the dialog box, click
Edit Directories.</li>
<li>In the LDAP Directory Servers dialog box, select the directory that you
want to delete and click Delete.</li>
<li>Click OK, then click OK again to close the Preferences dialog box.</li>
</ol>
<p>For information on downloading or synchronizing a directory for offline use
so that you can search it or use it for address book autocompletion while
working offline, see
<a href="#downloading_directory_entries_for_offline_use">Downloading
Directory Entries for Offline Use</a>.</p>
<h3 id="directory_server_settings">Directory Server Settings</h3>
<p>If you are not already viewing the Directory Server Settings dialog box,
begin from the Mail window:</p>
<ol>
<li>Open the Window menu, and choose Address Book.</li>
<li>In the list of address books, select a directory.</li>
<li>Click Properties.</li>
</ol>
<p><strong>General Tab</strong></p>
<ul>
<li><strong>Name</strong>: The name of the directory service (for example,
InfoSpace Directory).</li>
<li><strong>Host Name</strong>: The name of the host name server, such as
ldap.infospace.com.</li>
<li><strong>Base DN</strong>: The Base Distinguished Name. Codes entered here
restrict searching to a specific country or organization. For example, c=JP
restricts the search to Japan only. Base DN also specifies the organization
to search on within the directory (for instance, o=Netscape Communications
Corporation, c=US).</li>
<li><strong>Port Number</strong>: Enter the port number for the LDAP server.
The default is 389.</li>
<li><strong>Bind DN</strong>: The distinguished name that is used to
authenticate (log in) to the LDAP server. If left blank, the LDAP server
binds anonymously.</li>
<li><strong>Use secure connection (SSL)</strong>: Choose this setting if your
LDAP server supports secure (encrypted) connections. If you are unsure,
contact your system administrator.</li>
</ul>
<p><strong>Advanced Tab</strong></p>
<ul>
<li><strong>Don't return more than _ results</strong>: This setting lets
you limit the number of autocompletion matches returned by the directory
server. Specify the maximum number of email address matches to display for
autocompletion.</li>
<li><strong>Scope</strong>: Defines the limits of the search:
<ul>
<li><strong>One Level</strong>: Retrieves matching entries by searching
the base DN and one level below the base DN.</li>
<li><strong>Subtree</strong>: Retrieves matching entries by searching the
base DN in addition to all levels below the base DN. This is the least
restrictive search.</li>
</ul>
</li>
<li><strong>Search filter</strong>: Specifies the search filter to apply to
matching results that are within the specified scope of the search.</li>
</ul>
<p>[<a href="#using_address_books">Return to beginning of section</a>]</p>
<h1 id="organizing_your_messages">Organizing Your Messages</h1>
<div class="contentsBox">
<ul>
<li><a href="#creating_a_folder">Creating a Folder</a></li>
<li><a href="#renaming_a_folder">Renaming a Folder</a></li>
<li><a href="#moving_or_copying_a_folder">Moving or Copying a
Folder</a></li>
<li><a href="#filing_messages_in_folders">Filing Messages in
Folders</a></li>
<li><a href="#sharing_folders_with_other_users">Sharing Folders With Other
Users (IMAP Only)</a></li>
<li><a href="#tagging_messages">Tagging Messages</a></li>
<li><a href="#marking_or_flagging_messages">Marking or Flagging
Messages</a></li>
<li><a href="#using_message_views">Using Message Views</a></li>
<li><a href="#creating_message_filters">Creating Message Filters</a></li>
<li><a href="#searching_through_messages">Searching Through
Messages</a></li>
</ul>
</div>
<h2 id="creating_a_folder">Creating a Folder</h2>
<p>To create a message folder, begin from the Mail window:</p>
<ol>
<li>Open the File menu, choose New, and then Folder. You see the New Folder
dialog box.</li>
<li>Type the name of the folder.</li>
<li>Click the drop-down list and choose a folder location and click OK. Your
new folder appears in your Mail Folders list.</li>
</ol>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h2 id="renaming_a_folder">Renaming a Folder</h2>
<p>To rename an existing folder, begin from the Mail window:</p>
<ol>
<li>Select the folder you want to rename.</li>
<li>Open the File menu and choose Rename Folder. You see the Rename Folder
dialog box.</li>
<li>Type the new name and click OK.</li>
</ol>
<p><strong>Note</strong>: If you rename a folder that you've been using to
store <a href="#creating_message_filters">filtered messages</a>, the filter
will automatically update to use the renamed folder.</p>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h2 id="moving_or_copying_a_folder">Moving or Copying a Folder</h2>
<p>You can copy a folder and its contents to another mail account, or move a
folder within the same mail account.</p>
<p>To move or copy a folder, begin from the Mail window:</p>
<ol>
<li>Select the folder you want to move or copy.</li>
<li>Do one of the following:
<ul>
<li>To move the folder under another folder within the same account, drag
the folder over the name of the other folder. The folder you moved
becomes a subfolder of the other folder.</li>
<li>To copy the folder to another account, drag the folder over the name
of another account.</li>
<li>To copy the folder under another folder in another account, drag the
folder over the name of another folder in another account. The folder
you copied becomes a subfolder of the other folder.</li>
</ul>
</li>
</ol>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h2 id="filing_messages_in_folders">Filing Messages in Folders</h2>
<p>You can move messages from one folder to another by using either of these
methods:</p>
<ul>
<li>Select the message, click the File button on the toolbar, and choose the
destination folder.</li>
<li>Drag and drop messages into the desired folder.
<p><strong>Note</strong>: If you drag and drop a message from an IMAP or
POP mail server folder to a local folder on your hard drive, the message
is moved to the local folder and removed from the server folder.</p>
</li>
</ul>
<p>To copy a message from one folder to another:</p>
<ol>
<li>Select the message and right-click to display the pop-up menu.</li>
<li>Select <q>Copy To</q> and then select the destination account and folder
from the drop-down list.</li>
</ol>
<p><strong>Tip</strong>: Alternatively, you can copy a message between folders
by holding down the Shift key while dragging the message from the message
list over another folder.</p>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h2 id="sharing_folders_with_other_users">Sharing Folders With Other Users
(IMAP Only)</h2>
<p>Users with IMAP mail accounts can share mail folders with other users on the
same network. Sharing folders allows several users to see and work with the
same messages, similar to a newsgroup. To use shared folders, your IMAP mail
server must support Access Control List (ACL) management. Check with your
system administrator or help desk if you are not sure that shared folders
are supported by your IMAP mail server.</p>
<p>To share a mail folder with other users on your network, or to view sharing
information for a folder, begin from the Mail window:</p>
<ol>
<li>Within an IMAP account, select a folder that you want to share, or select
a folder whose sharing privileges you want to view.
<p>Folders listed under Local Folders, or folders listed under a POP mail
account cannot be shared.</p>
</li>
<li>Open the Edit menu, and choose Folder Properties.</li>
<li>Click the Sharing tab.</li>
<li>Click Privileges. You may be prompted to enter your network user name and
password.
<p>The Privileges button is only available if the IMAP mail server allows
you to set folder sharing privileges. If this button is not available,
you can view the folder sharing privileges for this folder but cannot
change them.</p>
</li>
<li>Follow the instructions on the screen to add users and to set their
folder access privileges.
<ul>
<li><strong>Read privileges</strong>: Users can read messages and copy
their contents, but they cannot modify or delete messages, or copy
messages into the folder. Users can flag messages as read or unread.
See <a href="#marking_or_flagging_messages">Marking or Flagging
Messages</a> for instructions on flagging messages.</li>
<li><strong>Read and Write privileges</strong>: In addition to Read
privileges, users can modify and delete messages. Users can also copy
or move messages into the folder.</li>
<li><strong>Manage privileges</strong>: In addition to Read and Write
privileges, users can add and remove users and change their folder
permissions.</li>
</ul>
</li>
<li>Click OK to confirm your changes.</li>
<li>Click OK to close the Folder Properties dialog box.</li>
</ol>
<p>In the list of folders for your mail account, a shared folder displays a
distinctive folder icon to indicate that it is shared.</p>
<p>To send a message that tells others how they can subscribe to your shared
folder, begin from the Mail window:</p>
<ol>
<li>Select the shared folder.</li>
<li>Right-click to display a pop-up menu, and choose Copy Folder
Location.</li>
<li>Click Compose to display a Mail compose window.</li>
<li>Click in the message body, open the Edit menu, and choose Paste.</li>
<li>Address the message, type a subject, and type the message text. Tell
message recipients that they can subscribe to the shared folder by clicking
the link you pasted into the message.
<p>Only message recipients who share the same network will be able to
subscribe to your shared folder.</p>
</li>
<li>Click Send.</li>
</ol>
<h3 id="subscribing_to_a_shared_folder">Subscribing to a Shared Folder</h3>
<p>Subscribing to a shared folder is similar to subscribing to a newsgroup. To
subscribe to a shared folder, begin from the Mail window:</p>
<ol>
<li>Open the File menu and choose Subscribe. You see the Subscribe dialog
box.</li>
<li>If necessary, click the Account drop-down list to choose another IMAP
mail account.</li>
<li>Select the folder that you want to subscribe to.</li>
<li>Click Subscribe or click in the Subscribe column next to the folder. You
see a checkmark next to each folder to which you subscribe. Click
Unsubscribe to cancel a selection.</li>
<li>Click OK. The list of your subscribed folders appears in the Mail
window.</li>
</ol>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h2 id="tagging_messages">Tagging Messages</h2>
<p>You can apply tags to messages to help you organize and prioritize them.
You can apply a standard color and tag text to messages, or you can create
your own color and tag text to suit your needs.</p>
<p>One powerful way to use tags is to set up a message filter to
automatically tag incoming messages from a specific sender. For example,
you can set up a message filter so that incoming messages from your boss are
tagged <q>Important</q> and appear in red. See
<a href="#creating_message_filters">Creating Message Filters</a> for more
information.</p>
<h3 id="applying_a_tag">Applying a Tag</h3>
<p>To apply a tag to a message, begin from the Mail window:</p>
<ol>
<li>Select the message you want to tag.</li>
<li>Open the Message menu, and choose Tag.</li>
<li>Choose the tag you want to apply from the list.</li>
</ol>
<p>The message summary row changes to the color of the tag with the topmost
priority. To see the tag text, you must display the Tags column in the Mail
window.</p>
<p><strong>Tip</strong>: To quickly tag messages or remove a tag, select
one or more messages and press one of the number keys 1-9 on your keyboard.
Press 0 to remove all tags.</p>
<p>To display the Tags column, begin from the Mail window:</p>
<ul>
<li>Click the Show/Hide Columns icon <img src="images/columns.png" alt=""/>
and select Tags from the list.</li>
</ul>
<p><strong>Note</strong>: Message tags apply on a per-account basis. For
example, if you move or copy a tagged message to another mail account, the
tags are not preserved. Similarly, if you forward a tagged message to
another recipient, the tags are not preserved. For IMAP mail accounts, if
your IMAP server supports user-defined keywords, message tags will persist
when you log in to your mail account from a different location.</p>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h3 id="customizing_tags">Customizing Tags</h3>
<p>You can customize tag colors and text and their order to suit your needs.</p>
<p>To customize tags, begin from the Mail window:</p>
<ol>
<li>Open the <span class="mac">&brandShortName;</span>
<span class="noMac">Edit</span> menu and choose Preferences. You see the
Preferences dialog box.</li>
<li>Under the Mail & Newsgroups category, click Tags. (If no
subcategories are visible, double-click Mail & Newsgroups to expand the
list.)</li>
<li>Edit the tag text, or replace it with your own tag text. The tag
can be up to 32 characters long.</li>
<li>To change the tag color, click the color block next to that tag and
select a new color.</li>
<li>Click the Move Up and Move Down buttons to reorder the tags. Tags at
the top will have higher priority when coloring messages.</li>
<li>Click OK.</li>
</ol>
<p>Your changes are immediately applied to all tagged messages in all your
mail accounts.</p>
<p><strong>Tip</strong>: To undo all customizations and restore just the
default tags' text and colors, follow the steps above to display the tag
settings, and click Restore Defaults.</p>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h3 id="sorting_messages_by_tags">Sorting Messages by Tags</h3>
<p>To sort messages by tags, begin from the Mail window:</p>
<ol>
<li>To display the Tags column if it is hidden, click the Show/Hide Columns
icon <img src="images/columns.png" alt=""/> and select Tags from the
list.</li>
<li>Click the Tags column to sort messages by tags, and within each tag
type, to sort messages by date.</li>
</ol>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h3 id="removing_tags">Removing Tags</h3>
<p>To remove a message tag, begin from the Mail window:</p>
<ol>
<li>Select one or more tagged messages.</li>
<li>Open the Message menu, and choose Tag.</li>
<li>Choose the tag you want to remove or <q>None</q> to remove all tags
from this message.</li>
</ol>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h2 id="marking_or_flagging_messages">Marking or Flagging Messages</h2>
<p>You might want to mark a message you've read as unread if you later
want to re-read the message or respond to it.</p>
<p>To mark a message as unread, begin from the Mail window:</p>
<ol>
<li>Select a Mail or Newsgroup folder to display its messages.</li>
<li>Click in the Read column of each message you want to mark as unread.
Messages marked as unread display a <img src="images/mail_unread.png"
alt=""/> symbol in the Read column. Messages marked as read display a
<img src="images/mail_read.png" alt=""/> symbol in the Read column. If the
Read column is not visible, click the Show/Hide Columns icon
<img src="images/columns.png" alt=""/> and select Read from the list.</li>
</ol>
<table>
<tr>
<td colspan="2"><img src="images/mail_read_column.png" alt=""/></td>
</tr>
<tr>
<td><strong>Read column</strong></td>
</tr>
</table>
<p>You can flag messages that you later want to download for
<a href="#downloading_selected_or_flagged_messages_for_offline_use">offline
use</a>.</p>
<p>To flag messages, begin from the Mail window:</p>
<ol>
<li>Select a Mail or Newsgroup folder to display its messages.</li>
<li>Click in the Flag column of each message you want to download. A flag
<img src="images/mail_flag.png" alt=""/> appears where you clicked to
indicate that the message has been flagged. If the Flag column is not
visible, click the Show/Hide Columns icon <img src="images/columns.png"
alt=""/> and select Flag from the list.</li>
</ol>
<table>
<tr>
<td colspan="2"><img src="images/mail_flag_column.png" alt=""/></td>
</tr>
<tr>
<td><strong>Flag column</strong></td>
</tr>
</table>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h2 id="using_message_views">Using Message Views</h2>
<p>You can apply preset or custom message views to help you manage messages by
filtering displayed messages.</p>
<p>To use a message view, open the View menu and choose Messages. Choose an
option from the submenu.</p>
<ul>
<li><strong>All</strong>: Choose this option to view all messages.</li>
<li><strong>Unread</strong>: Choose this option to view only unread
messages.</li>
<li><strong>Tags</strong>: Choose a <a href="#tagging_messages">tag</a>
to view tagged messages.</li>
<li><strong>Custom views</strong>: Choose a custom view. By default you have
four preset views: <q>People I Know</q>, <q>Recent Mail</q>, <q>Last 5
Days</q>, and <q>Not Junk</q>.</li>
<li><strong>Customize</strong>: Choose this option to view or modify
settings for custom views.</li>
</ul>
<p><strong>Tip</strong>: You can quickly change message view from the View box
in the Search Bar. If you do not see the Search Bar, open the View menu,
choose Show/Hide, and then choose Search Bar.</p>
<table>
<tr>
<td colspan="2"><img src="images/mail_quicksearch.png" alt=""/></td>
</tr>
<tr>
<td style="width: 80px;"></td>
<td><strong>Quick mail search bar</strong></td>
</tr>
</table>
<h3 id="creating_a_custom_view">Creating a Custom View</h3>
<p>You can create custom message views to only display messages matching
certain criteria.</p>
<p>To change or create a custom message view:</p>
<ol>
<li>Open the View menu, choose Messages, and then choose Customize.</li>
<li>To create a new view, click New. To modify a view, select a view and
click Edit.</li>
<li>Type a name for the message view.</li>
<li>Select the matching option you want Mail to use: <q><em>all</em> of the
following</q> conditions (criteria) you choose, or <q><em>any</em> of the
following</q>.</li>
<li>Use the drop-down lists to choose the search criteria (for example,
<q>Subject</q>, <q>Sender</q>, <q>contains</q>, <q>doesn't
contain</q>) and then type the text or phrase you want to match.
<p><strong>Tip</strong>: To search for messages that contain a header not
listed in the first drop-down menu (for example, if you want to search
for messages that include the header Resent-From), choose Customize and
type the header you want to search for. &brandShortName; Mail &
Newsgroups adds your custom header to the drop-down list, so you can then
choose it to search for matching entries. Make sure you enter the custom
header correctly, since Mail will only find entries that exactly match
what you type.</p>
</li>
<li>Click More to add criteria and Fewer to remove them.</li>
<li>Click OK to confirm your settings.</li>
<li>Click OK in the Customize Message Views dialog box. The selected view
setting applies automatically.</li>
</ol>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h2 id="creating_message_filters">Creating Message Filters</h2>
<p>Message filters allow you to manage and organize your messages. You can
create message filters that &brandShortName; Mail & Newsgroups uses to
automatically perform certain actions on incoming messages based on criteria
you specify. For example, you can create a message filter that automatically
moves incoming messages to a particular folder. Message filters operate on a
per-account basis.</p>
<p>If you are not already viewing the Message Filters dialog box, begin from
the Mail window:</p>
<ol>
<li>Open the Tools menu and choose Message Filters. You see the Message
Filters dialog box.</li>
<li>If you have multiple mail accounts, choose the one to which you want to
apply the filter.</li>
<li>Click New. You use the Filter Rules dialog box to specify the types of
messages to act on, and the actions you want the filter to perform.</li>
<li>Type a name for the filter.</li>
<li>Select when you want the filter to be applied. This setting enables you
to define some filters to be applied in an automatic way (when checking
mail), on demand (manually run), or both. <q>After classification</q> means
that junk and phishing controls will be run before applying the
filter.</li>
<li>Select the matching option you want Mail to use: <q><em>all</em> of the
following</q> conditions (criteria) you choose, <q><em>any</em> of the
following</q> conditions you choose, or <q><em>all messages</em></q>.</li>
<li>Use the drop-down lists to choose the search criteria (for example,
<q>Subject</q>, <q>Sender</q>, <q>contains</q>, <q>doesn't
contain</q>) and then type the text or phrase you want to match.
<p><strong>Tip</strong>: To search for messages that contain a header not
listed in the first drop-down menu (for example, if you want to search
for messages that include the header Resent-From), choose Customize and
type the header you want to search for. &brandShortName; Mail &
Newsgroups adds your custom header to the drop-down list, so you can then
choose it to search for matching entries. Make sure you enter the custom
header correctly, since Mail will only find entries that exactly match
what you type.</p>
</li>
<li>Click <q>+</q> to add criteria and <q>-</q> to remove them.</li>
<li>Use the list to choose the action you want the filter to perform on the
messages (for example, Move Message To). Use <q>+</q> and <q>-</q> to add
or remove additional actions.
<p><strong>Tip</strong>: To automatically tag incoming messages, choose
<q>Tag Message</q> from the drop-down list.</p>
<p><strong>Tip</strong>: Message filters are applied one after another. It
could be that you don't want all filters to be run if one or more
messages match some conditions. For instance, you may want to tag all
messages from your boss's email address as <q>Important</q>, and
you may want all messages containing the word <q>Memorandum</q> in their
subject to be moved to a folder named <q>Pending Reads</q>, but you
don't want any message from your boss to be moved to another folder,
even if it contains <q>Memorandum</q> in the subject. So the first
message filter you define should match your boss's email address,
and would contain two actions: <q>Tag Message</q> as <q>Important</q> and
<q>Stop Filter Execution</q>.</p>
</li>
<li>If you have chosen <q>Move</q> or <q>Copy</q> message to a folder, then
select a destination folder in which to store the messages, or create a
new folder.</li>
<li>Click OK to confirm your settings.</li>
<li>To run filters on existing messages in a folder, select the folder
in the bottom dropdown list and click the <q>Run Now</q> button.</li>
<li>Click OK in the Message Filters dialog box. The filter begins filtering
incoming messages as soon as you click OK.</li>
</ol>
<p><strong>Note</strong>: You can also run message filters manually at any
time. In the Mail window, choose Tools, and then select Run Filters on Folder
to apply filters to the current folder, or Run Filters on Message to apply
filters to the selected message (if any).</p>
<p>To manage your filters, begin from the Mail window:</p>
<ol>
<li>Open the Tools menu and choose Message Filters. You see the Message
Filters dialog box.</li>
<li>If you have multiple mail accounts, choose the one to which you want to
apply the filter.</li>
<li>Choose from the following:
<ul>
<li><strong>To turn a filter on or off</strong>: Click the checkbox to
the right of the filter name to enable it, or click it again to turn it
off.</li>
<li><strong>To edit a filter</strong>: Select the filter name and click
Edit (or double-click the filter name). Use the Filter Rules dialog box
to make your changes.</li>
<li><strong>To delete a filter</strong>: Select the filter name and click
Delete.</li>
<li><strong>To change the order in which filters are applied</strong>: In
the filter list, click a filter's name, and click <q>Move Up</q>
or <q>Move Down</q> to move it.
<p><strong>Note</strong>: Filters are applied to each incoming message
in the order you choose, until a filter action results in the message
being deleted or moved from the Inbox folder.</p>
</li>
</ul>
</li>
<li>Click OK when you are done managing your filters. If you created a new
filter, it begins filtering incoming messages as soon as you click OK.</li>
</ol>
<p><strong>Note</strong>: If you delete a folder that you've been using to
store filtered messages, the filter will no longer work. Incoming messages
that match the filter criteria will appear in your Inbox. If you rename or
move the folder, the filter will automatically update to use the renamed or
moved folder.</p>
<p><strong>Tip</strong>: If you have existing messages that you want to move to
another folder, use the Run Filters on Messages option in the Tools menu.</p>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h3 id="filtering_messages_from_a_specific_sender">Filtering Messages From a
Specific Sender</h3>
<p>You can quickly create a filter for messages from a particular sender. For
example, if you want to automatically move all incoming messages from your
child's teacher into a folder called <q>School</q>, you can quickly set
up a filter to do this.</p>
<p>To create a filter for messages from a specific sender, begin from the Mail
window:</p>
<ol>
<li>Select a message from a specific sender.</li>
<li>Open the Message menu and choose Create Filter From Message. Or, in the
message header pane, right click the sender name and choose Create Filter
From.</li>
<li>You see the Filter Rules dialog box. Using the sender's email
address, &brandShortName; prefills the filter matching criteria and the
filter action (Move Message to). You can change or add new rules to the
matching criteria.</li>
<li>Choose a destination folder in which to store the incoming messages from
the specified sender, or create a new folder. You can also choose other
actions for this filter, or change the default one.</li>
<li>Note that, if you leave the filter name empty, &brandShortName; will
provide a name for it based on the first criterion.</li>
<li>Click OK to confirm your settings. You see the
<a href="#creating_message_filters">Message Filters</a> dialog box, where
you can create, delete, or edit message filters.</li>
<li>Click OK. The filter begins filtering incoming messages from the
specified sender as soon as you click OK.</li>
</ol>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h2 id="searching_through_messages">Searching Through Messages</h2>
<p>&brandShortName; Mail & Newsgroups lets you quickly find text in a
single message, search messages by subject or sender, or use a combination of
criteria to perform a thorough search through all messages in a specific mail
folder, newsgroup, or account.</p>
<p>To locate text in a single message, begin from the Mail window:</p>
<ol>
<li>Select the message, open the Edit menu, and choose Find in This
Message.</li>
<li>Type the text that you want to locate in the dialog box.</li>
<li>Click Find to locate the first occurrence of the text.</li>
<li>Continue clicking Find to locate additional occurrences, or click Cancel
when you are done.</li>
<li>Choose Find Again from the Edit menu to continue searching for the text
throughout the rest of the message.</li>
</ol>
<p>To quickly search for messages in a selected folder by subject or sender,
begin from the Mail window:</p>
<ol>
<li>To the right of <q>Subject or Sender contains:</q>, type the subject text
or sender name that you want to find. You can type only part of the subject
or sender, or you can type the exact word or name that you want to find.
<p>As soon as you stop typing, &brandShortName; Mail & Newsgroups
displays only those messages in the selected folder where the subject or
sender contains the search text you entered.</p>
</li>
<li>Click Clear to erase the search text and show all messages in the
selected folder.</li>
</ol>
<h3 id="searching_for_specific_messages">Searching for Specific Messages</h3>
<p>You can search mail folders or newsgroups for specific messages. If you are
not already viewing the Search Messages dialog box, begin from the Mail
window:</p>
<ol>
<li>Open the Tools menu and choose Search Messages. You see the Search
Messages dialog box.</li>
<li>Next to <q>Search for messages in</q>, choose the account, newsgroup, or
folder through which you want to search.</li>
<li>Select <q>Search subfolders</q> to include all subfolders in the
search.</li>
<li>Select <q>Search local system</q> to search only messages from newsgroups
or IMAP accounts that have been saved locally.
<p><strong>Note</strong>: The checkbox will be disabled if it's not
possible to search remotely stored messages.</p>
</li>
<li>Select which matching option Mail & Newsgroups will use to search for
messages that match all or at least one of the conditions (criteria) that
you choose.</li>
<li>Use the drop-down lists to indicate the search criteria (for example,
<q>Subject</q> and <q>contains</q>) and then type the text or phrase that
you want to match.
<p><strong>Tip</strong>: To search for messages that contain a header not
listed in the first drop-down menu (for example, if you want to search
for messages that include the header Resent-From), choose Customize and
type the header you want to search for. &brandShortName; Mail &
Newsgroups adds your custom header to the drop-down list, so you can then
choose it to search for matching entries. Make sure you enter the custom
header correctly, since Mail will only find entries that exactly match
what you type.</p>
</li>
<li>Click More to add criteria and Fewer to remove them.</li>
<li>Click Search to begin, or click Clear to reset your entries. The search
results appear in lower part of the Search Messages dialog box.
<ul>
<li>To open a message so you can read it, select the message and click
Open, or double-click the message.</li>
<li>To sort the messages in a different order, click the column that you
want to sort by.</li>
<li>To move or copy a message in the Results area to another folder,
select the message and then choose the destination folder from the File
drop-down list. If the destination folder is within the same account,
the message is moved to that folder. If the destination folder is
within a different account, the message is copied to that folder.</li>
<li>To delete a message in the Results area, select the message and then
click Delete.</li>
<li>To open the folder where the message is stored, select the message
and click Open Message Folder.</li>
</ul>
</li>
</ol>
<p>[<a href="#organizing_your_messages">Return to beginning of section</a>]</p>
<h1 id="controlling_junk_mail">Controlling Junk Mail</h1>
<p>This section describes how to use &brandShortName;'s Junk Mail Controls
to filter unwanted mail, and how phishing detection works.</p>
<div class="contentsBox">In this section:
<ul>
<li><a href="#using_junk_mail_controls">Using Junk Mail Controls</a></li>
<li><a href="#junk_controls_options">Junk Mail Controls Options</a></li>
<li><a href="#junk_controls_and_filters">Junk Mail Controls and
Filters</a></li>
<li><a href="#phishing_detection">Phishing Detection</a></li>
</ul>
</div>
<h2 id="using_junk_mail_controls">Using Junk Mail Controls</h2>
<p>&brandShortName;'s Junk Mail Controls feature can evaluate your
incoming messages and identify possible junk (or unsolicited) messages. The
feature uses the Bayesian classification method. You first train
&brandShortName; by showing it a bunch of mail that is junk, and a bunch of
mail that is not. Then, you let it auto-classify new mail for you. If
&brandShortName; makes any mistakes, you can correct them.</p>
<p>To use Junk Mail Controls:</p>
<ol>
<li>First, train &brandShortName; to recognize Junk messages and Non-Junk
messages. There are three ways to toggle junk status of the selected
message(s):
<ul>
<li>Open the Message menu, select <q>Mark</q> and choose <q>As Junk</q>
or <q>As Not Junk</q>.</li>
<li>Click on the Junk toolbar button.</li>
<li><img src="images/mail_junk_column.png" style="float:right" alt=""/>
<p>Click to toggle the Junk Status column in the message list. (If you
do not see it, click the right-most button (
<img src="images/columns.png" alt=""/>) in the list header bar and
select Junk Status from the pop-up menu.)</p>
</li>
</ul>
<p>When you toggle junk status, a trash-can icon will appear or disappear
in the Junk status column to indicate the junk status of the selected
message.</p>
</li>
<li>Open the Edit menu, and choose Mail & Newsgroups Account Settings.
You see the Mail & Newsgroups Account Settings dialog box.</li>
<li>Click the Junk Settings category for your mail account.</li>
<li>Enable the feature and &brandShortName; will automatically classify
incoming messages. (See
<a href="#junk_controls_options">Junk Mail Controls Options</a>.
Details on the other settings there can be found in the
<a href="mailnews_account_settings.xhtml#junk_settings">Junk Settings</a>
preference panel description.)
</li>
<li>If you have trained it on virus mail, consider disabling the white
listing (many mail viruses send bulk messages to people in the address book
of the infected computer).</li>
<li>Make sure to correct the Junk Mail Controls when it incorrectly labels
messages either as junk or not junk.</li>
<li>To analyze existing messages, select messages, open the Tools menu
and choose <q>Run Junk Mail Controls</q>.</li>
</ol>
<p><strong>Note</strong>: &brandShortName; will only run Junk Mail Controls
when the training database has information on non-Junk messages. If Junk Mail
Controls do not work, select some messages and explicitly mark them as Not
Junk.</p>
<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p>
<h2 id="junk_controls_options">Junk Mail Controls Options</h2>
<p>To fine-tune how Junk Mail Controls work, use the
<a href="mailnews_preferences.xhtml#junk_and_suspect_preferences">Junk &
Suspect Mail preference panel</a> for account-independent settings and the
account manager's <a href="mailnews_account_settings.xhtml#junk_settings">Junk
Settings</a> for settings of a specific mail account.</p>
<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p>
<h2 id="junk_controls_and_filters">Junk Mail Controls and Filters</h2>
<p>Junk Mail Controls run after mail filters (unless you set the filter to run
after classification, where <q>classification</q> includes junk and phishing
scanning) and apply only to the Inbox folder and its sub-folders. Use this to
your advantage, for example, you can filter mail you are sure not to be Junk
to a special folder outside of Inbox so that the messages will not be
classified as Junk (especially useful if you subscribe to newsletters or if
you are on a moderated mailing list).</p>
<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p>
<h2 id="phishing_detection">Phishing Detection</h2>
<p>Phishing is a particularly common fraudulent business scheme in which
a party creates counterfeit websites designed to trick recipients into
divulging personal data such as credit card numbers, account usernames,
passwords and social security numbers. Hijacking brand names of banks,
e-retailers and credit card companies, phishers often convince
recipients to respond.</p>
<p>In many cases, you'll receive a link to a phishing page via an email
which claims to come from an official-looking address. You can also end up
at these pages by following links that you find on the Web or in IM
messages.</p>
<p><strong>Tip</strong>: Since a forged <a href="glossary.xhtml#url">URL</a>
can look very similar to a genuine one, it's safer to use a bookmark
you've created or to type the URL into the location bar by hand instead
of following a link in an email message. Always consider the risk of a forged
URL if you're asked to log in or provide private information on a
website.</p>
<p>&brandShortName; Mail phishing detector is enabled by default. When it
encounters a mail which seems to be scam, it will show a warning bar in the
message window.</p>
<p>If you think that the email is a valid one, you can click on the <q>Not
Scam</q> button, and the warning bar will disappear.</p>
<p>When a user clicks on a link in an email that appears to be a phishing URL,
&brandShortName; will prompt the user with a dialog box before the website
is opened.</p>
<p>This prompt will appear if either of the following is true: the host name of
the actual URL is an <a href="glossary.xhtml#ip_address">IP address</a>, or
the link text is a URL whose host name does not match the host name of the
actual URL.</p>
<p><strong>Note</strong>: Phishing detection has a higher precedence than Junk
Mail detection.</p>
<p>For more technical details on this subject, see the online document
<a href="http://www.honeynet.org/papers/phishing/">Know your Enemy:
Phishing</a>.</p>
<p>[<a href="#controlling_junk_mail">Return to beginning of section</a>]</p>
<h1 id="importing_mail_from_other_programs">Importing Mail from Other
Programs</h1>
<p>This section describes how to import mail messages and settings from
Netscape Communicator, Outlook, Outlook Express, and Eudora. To import
address books from these programs, see
<a href="#importing_address_books">Importing Address Books</a>.</p>
<div class="contentsBox">In this section:
<ul>
<li><a href="#importing_mail_messages">Importing Mail Messages</a></li>
<li><a href="#importing_mail_settings">Importing Mail Settings</a></li>
</ul>
</div>
<h2 id="importing_mail_messages">Importing Mail Messages</h2>
<p>To import mail messages from Netscape Communicator, Outlook, Outlook
Express, or Eudora, begin from the Mail window:</p>
<ol>
<li>Open the Tools menu, and choose Import. You see the Import Wizard.</li>
<li>Follow the instructions to import mail messages.</li>
</ol>
<p>For Netscape Communicator, the wizard imports a copy of all Communicator
mail folders included under Local Folders. Imported mail is added as a new
folder under Local Folders in the Mail window. (The Communicator mail
folders still remain in their original location).</p>
<p>[<a href="#importing_mail_from_other_programs">Return to beginning of
section</a>]</p>
<h2 id="importing_mail_settings">Importing Mail Settings</h2>
<p>To import mail settings from Outlook, Outlook Express, or Eudora, begin from
the Mail window:</p>
<ol>
<li>Open the Tools menu, and choose Import. You see the Import Wizard.</li>
<li>Follow the instructions to import mail settings.</li>
</ol>
<p>[<a href="#importing_mail_from_other_programs">Return to beginning of
section</a>]</p>
<h1 id="getting_started_with_newsgroups">Getting Started With Newsgroups</h1>
<div class="contentsBox">In this section:
<ul>
<li><a href="#subscribing_to_newsgroups">Subscribing to Newsgroups</a></li>
<li><a href="#reading_newsgroup_messages">Reading Newsgroup
Messages</a></li>
<li><a href="#posting_newsgroup_messages">Posting Newsgroup
Messages</a></li>
<li><a href="#contributing_to_ongoing_discussions">Contributing to Ongoing
Discussions</a></li>
<li><a href="#monitoring_threads">Monitoring Threads</a></li>
<li><a href="#removing_a_newsgroup">Removing a Newsgroup</a></li>
<li><a href="#adding_a_newsgroup_server">Adding a Newsgroup Server</a></li>
</ul>
</div>
<h2 id="subscribing_to_newsgroups">Subscribing to Newsgroups</h2>
<p>If you have set up an <a href="#adding_a_newsgroup_server">account</a> on a
newsgroup server, you can join (subscribe) to newsgroups (also called
discussion groups).</p>
<p>To subscribe to a newsgroup, begin from the Mail window:</p>
<ol>
<li>Open the File menu and choose Subscribe. You see the Subscribe dialog
box.</li>
<li>If necessary, click the Account drop-down list to choose another
newsgroup account.</li>
<li>Select a newsgroup. To select more than one newsgroup,
<kbd class="mac">Cmd</kbd><kbd class="noMac">Ctrl</kbd>-click additional
newsgroup.</li>
<li>Click Subscribe or click in the Subscribe column next to the newsgroup.
You see a checkmark next to each newsgroup to which you subscribe. Click
Unsubscribe to cancel a selection.</li>
<li>Click OK. The list of your subscribed newsgroups appears in the Mail
window.</li>
</ol>
<p>If you are an IMAP mail user, you can also subscribe to message folders
located on an IMAP server. (Your Inbox is a type of message folder.) Follow
the instructions above for subscribing, but select an IMAP account from the
Account drop-down list. For more information on sharing folders and
subscribing to folders, see
<a href="#sharing_folders_with_other_users">Sharing Folders With Other Users
(IMAP Only)</a>.</p>
<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
section</a>]</p>
<h2 id="reading_newsgroup_messages">Reading Newsgroup Messages</h2>
<p>When you open your newsgroup server, you see the list of newsgroups to which
you subscribe. The server downloads the <em>headers</em> of new messages in
each newsgroup.</p>
<p>To read newsgroup messages, begin from the Mail window:</p>
<ol>
<li>Double-click a newsgroup server icon to see its newsgroups. (If there are
no newsgroups, you may need to subscribe to one.)</li>
<li>Click a newsgroup name to see its messages.</li>
<li>Click a message to read it. Click the thread button to display all the
responses below the original message. You can click any header to display
its message. You can <a href="#posting_newsgroup_messages">start a new
thread</a> or <a href="#contributing_to_ongoing_discussions">post a
message</a> in response.</li>
</ol>
<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
section</a>]</p>
<h2 id="posting_newsgroup_messages">Posting Newsgroup Messages</h2>
<p>To start new threads (discussions):</p>
<ol>
<li>From the list of your subscribed newsgroups in the Mail window, select a
newsgroup.</li>
<li>Click Compose.</li>
<li><a href="#composing_mail_and_newsgroup_messages">Compose</a> your
message, and click Send to post it.</li>
<li>Click Get Msgs to see your posting on the newsgroup.</li>
</ol>
<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
section</a>]</p>
<h2 id="contributing_to_ongoing_discussions">Contributing to Ongoing
Discussions</h2>
<p>To post a response to the newsgroup:</p>
<ol>
<li>In the message list, select a message to reply to.</li>
<li>Click Reply.</li>
<li><a href="#composing_mail_and_newsgroup_messages">Compose</a> your
message, and click Send to post it.</li>
</ol>
<p>To reply to an individual as well as post a response to the group:</p>
<ol>
<li>In the message list, select a message to reply to.</li>
<li>Click Reply All.</li>
<li>Compose your message, and click Send to post it.</li>
</ol>
<p>To redirect a posting to another newsgroup:</p>
<ul>
<li>Click Reply and choose <q>Followup-To</q> from the <q>Newsgroup</q>
drop-down list. Subsequent responses will be posted to the newsgroup you
enter.</li>
</ul>
<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
section</a>]</p>
<h2 id="monitoring_threads">Monitoring Threads</h2>
<p>To monitor unread messages in threads that are of interest to you:</p>
<ol>
<li>Select a message in a thread.</li>
<li>Open the Message menu, and choose Watch Thread.</li>
<li>If you want to monitor additional threads, repeat steps 1 and 2 for
messages in additional threads.</li>
<li>When you're ready to monitor messages in these threads, open the
View menu, choose Messages, and then choose Watched Threads with Unread.
&brandShortName; Mail & Newsgroups only displays the watched threads
that contain unread messages.</li>
<li>Open the View menu, choose Messages, and then choose All to return to
viewing all messages in the newsgroup.</li>
</ol>
<p>To ignore a message thread:</p>
<ol>
<li>Select a message in the thread.</li>
<li>Open the Message menu, and choose Ignore Thread. &brandShortName; Mail
& Newsgroups marks all messages in the thread as read, and new replies
posted to the thread will appear as read.</li>
<li>To view ignored threads, open the View menu, choose Messages, and then
choose Ignored Threads.</li>
</ol>
<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
section</a>]</p>
<h2 id="removing_a_newsgroup">Removing a Newsgroup</h2>
<p>To remove a newsgroup from your list:</p>
<ul>
<li>Select the newsgroup icon and press Delete.</li>
</ul>
<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
section</a>]</p>
<h2 id="adding_a_newsgroup_server">Adding a Newsgroup Server</h2>
<p>If the newsgroup you want to subscribe to is on a different server, you must
first set up access to that server.</p>
<p>To set up an additional newsgroup server, open the File menu in the Mail
window and choose New, then Account.</p>
<ul>
<li>Using the Account Wizard, indicate that the new account you want to set
up is a newsgroup account.</li>
</ul>
<p>Once you've set up access to the new server, you can
<a href="#subscribing_to_newsgroups">subscribe</a> to newsgroups on that
server. In the Mail window, open the File menu, and choose Subscribe.</p>
<p>[<a href="#getting_started_with_newsgroups">Return to beginning of
section</a>]</p>
<h1 id="getting_started_with_blogs_and_news_feeds">Getting
started with Blogs & News Feeds</h1>
<div class="contentsBox">In this section:
<ul>
<li><a href="#subscribing_to_blogs_and_news_feeds">Subscribing to blogs
& news feeds</a></li>
<li><a href="#subscribing_to_blogs_and_news_feeds_from_browser">Subscribing
to blogs & news feeds from a browser window</a></li>
<li><a href="#reading_blogs_and_news_feed_messages">Reading blogs &
news feeds messages</a></li>
<li><a href="#posting_blog_messages">Posting blog messages</a></li>
<li><a href="#adding_comments_to_a_blog_post">Adding comments to a blog
post</a></li>
<li><a href="#exporting_and_importing_feeds">Exporting and importing
feeds</a></li>
<li><a href="#editing_a_feed">Editing a feed</a></li>
<li><a href="#removing_a_feed">Removing a feed</a></li>
<li><a href="#using_different_blogs_and_news_feeds_accounts">Using
different blogs & news feeds accounts</a></li>
<li><a href="#organizing_your_feeds">Organizing your feeds</a></li>
</ul>
</div>
<h2 id="subscribing_to_blogs_and_news_feeds">Subscribing to blogs & news
feeds</h2>
<p>If you have set up a
<a href="#setting_up_additional_mail_and_news_accounts">Blogs & News
account</a>, you can subscribe to Blogs & News feeds.</p>
<p>To subscribe to a feed, begin from the Mail window:</p>
<ol>
<li id="getting_into_the_feed_subscriptions_dialog">Get into the Feed
Subscriptions dialog. There are several ways to do this:
<ul>
<li>In the accounts pane, click your desired Blogs & News Feeds
account to manage, then click in the Manage Subscriptions in the right
pane.</li>
<li>In the accounts pane, click your desired Blogs & News Feeds
account to manage, or a feed inside it, then open the File menu and
choose Subscribe.</li>
<li>In the accounts pane, <strong>right click</strong> your desired Blogs
& News Feeds account to manage and choose Subscribe...</li>
<li>Open the Edit menu and select the Mail & Newsgroups Account
Settings option. In the Mail & Newsgroups Account Settings dialog,
click on a Blogs & News Feeds account main section, and then
click the Manage Subscriptions... button.</li>
</ul>
</li>
<li>Once in the Feed Subscriptions dialog, click the Add button. The Feed
properties dialog will appear.</li>
<li>Type (or copy and paste) the feed URL into the Feed URL field.</li>
<li>Click <q>Store articles in</q> dropdown list to choose the item list
where you want the articles to be stored. This allows you to merge
multiple feeds in one list item.</li>
<li>Set <q>Show the article summary instead of loading the web page</q> to
display a brief summary that blog feeds usually include for each article.
<p><strong>Tip:</strong> Showing the article summary reduces the bandwidth
traffic and is faster, since the summary is already downloaded when the
feed is checked for new items. However, if you usually are interested in
the full article, you will save time by unchecking this option.</p>
</li>
<li>Click OK to confirm the feed addition.</li>
</ol>
<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
section</a>]</p>
<h2 id="subscribing_to_blogs_and_news_feeds_from_browser">Subscribing to blogs
& news feeds from a browser window</h2>
<p>While browsing the web using &brandShortName;, you may find the Feed
discovery icon (<img src="chrome://communicator/skin/icons/feedIcon.png"
style="width: 16px; height: 16px;" />) while visiting a web page. You
can click on it to see a list of available feeds and choose one to get it
added to your first Blogs & News Feeds account.</p>
<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
section</a>]</p>
<h2 id="reading_blogs_and_news_feed_messages">Reading blogs & news feeds
messages</h2>
<p>When you open your Blogs & News account, you see the list of feeds to
which you subscribed. &brandShortName; checks and downloads every feed for
new messages.</p>
<p>To read blogs & news messages, begin from the Mail window:</p>
<ol>
<li>Double-click a blogs & news account to see its feeds. (If there are
no feeds, you may need to subscribe to one.)</li>
<li>Click a feed name to see its messages.</li>
<li>Click a message to read it. The header will show the original URL of the
article, which you can click to open a browser window with the
corresponding webpage.</li>
</ol>
<p>Depending on your settings for the Blogs & News account and each
individual feed, the message will be shown in its summarized view or the
full view. You can change it by choosing the menu option View, and then Feed
Message Body As. You can then select one of these options:</p>
<ul>
<li><strong>Web Page</strong>: Select this to show the full web page of this
message.</li>
<li><strong>Summary</strong>: Select this to show the summarized, short
version of this message.</li>
<li><strong>Default format</strong>: Select this to show the article in its
default format, as specified in the feed options or, otherwise, the Blogs
& News account.</li>
</ul>
<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
section</a>]</p>
<h2 id="posting_blog_messages">Posting blog messages</h2>
<p>To post a blog message, you need an account in the corresponding blog. Also,
there is no standardized way to post blog messages, so you won't
normally be able to post messages from &brandShortName; Mail component.
Instead, you will need to open a browser window, log in to your blog account
and use the web interface.</p>
<p>Some blog systems, however, allow posting blog messages by sending an email
message to a specific address. You will need to find out if your blog service
implements this feature, and the correct email address to use.</p>
<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
section</a>]</p>
<h2 id="adding_comments_to_a_blog_post">Adding comments to a blog post</h2>
<p>Since there is no standardized way to add comments to a blog post, you will
usually need to open a browser window and use the web interface.</p>
<p>Some blog systems, however, allow adding comments by sending an email
message to a specific address. You will need to find out if the blog service
implements this feature, and the correct email address to use.</p>
<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
section</a>]</p>
<h2 id="exporting_and_importing_feeds">Exporting and importing feeds</h2>
<p>If you have set up a
<a href="#setting_up_additional_mail_and_news_accounts">Blogs & News
account</a>, you can export or import Blogs & News feed collections using
the OPML format (Outline Processor Markup Language).</p>
<p>To export the feeds in your selected blogs & news account, begin from
the Mail window:</p>
<ol>
<li>In the accounts pane, click your desired Blogs & News account to
manage, or a feed inside it.</li>
<li>Open the File menu and choose Subscribe (or use any other of the
<a href="#getting_into_the_feed_subscriptions_dialog">available methods</a>.
to access to the Feed Subscriptions dialog box).</li>
<li>In the Feed Subscriptions dialog, click the Export button. The Export
feeds as an OPML file dialog will appear.</li>
<li>Select the directory and filename to save the OPML file, and click
Save.</li>
</ol>
<p>To import the feeds in your selected blogs & news account, begin from
the Mail window:</p>
<ol>
<li>In the accounts pane, click your desired Blogs & News account to
manage, or a feed inside it.</li>
<li>Open the File menu and choose Subscribe (or use any other of the
<a href="#getting_into_the_feed_subscriptions_dialog">available methods</a>.
to access to the Feed Subscriptions dialog box).</li>
<li>In the Feed Subscriptions dialog, click the Import button. The Select
OPML file to import dialog will appear.</li>
<li>Select the directory and filename to load the OPML file, and click
Save.</li>
<li>All the feeds defined in the OPML file will be added to your blogs &
feeds account.</li>
</ol>
<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
section</a>]</p>
<h2 id="editing_a_feed">Editing a feed</h2>
<p>If you want to change the properties of one of the feeds in your blogs &
news account, you can edit it.</p>
<p>To edit a feed in your selected blogs & news account, begin from the
Mail window:</p>
<ol>
<li>In the accounts pane, click your desired Blogs & News account to
manage, or a feed inside it.</li>
<li>Open the File menu and choose Subscribe (or use any other of the
<a href="#getting_into_the_feed_subscriptions_dialog">available methods</a>.
to access to the Feed Subscriptions dialog box).</li>
<li>In the Feed Subscriptions dialog, click on a feed in the feed list. You
may need to expand the folders in the feed list to see each individual
feed.</li>
<li>Click the Edit button. The Feed properties dialog will appear.</li>
<li>You can change where you want the articles to be stored clicking the
<q>Store articles in</q> dropdown list.</li>
<li>You may mark <q>Show the article summary instead of loading the web
page</q> to display a brief summary that blog feeds usually include for
each article.
<p><strong>Tip:</strong> Showing the article summary reduces the bandwidth
traffic and is faster, since the summary is already downloaded when the
feed is checked for new items. However, if you usually are interested in
the full article, you will save time by unchecking this option.</p>
</li>
<li>Click OK to confirm the changes.</li>
</ol>
<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
section</a>]</p>
<h2 id="removing_a_feed">Removing a feed</h2>
<p>If you no longer want to follow one of the feeds in your blogs & news
account, you can remove it.</p>
<p>To remove a feed in your selected blogs & news account, begin from the
Mail window:</p>
<ol>
<li>In the accounts pane, click your desired Blogs & News account to
manage, or a feed inside it.</li>
<li>Open the File menu and choose Subscribe (or use any other of the
<a href="#getting_into_the_feed_subscriptions_dialog">available methods</a>.
to access to the Feed Subscriptions dialog box).</li>
<li>In the Feed Subscriptions dialog, click on a feed in the feed list. You
may need to expand the folders in the feed list to see each individual
feed.</li>
<li>Click the Remove button. You will be asked to confirm the deletion of the
feed.</li>
</ol>
<p><strong>Note:</strong> don't confuse a feed with a folder in a Blogs
& News account. Removing a feed doesn't delete the folder in which
the feed articles are stored, and thus, such articles will stay in the folder
until you delete either the whole folder or the articles themselves. To get
a better understanding, see <a href="#organizing_your_feeds">Organizing your
feeds</a> later in this section.</p>
<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
section</a>]</p>
<h2 id="using_different_blogs_and_news_feeds_accounts">Using different blogs
& news feeds accounts</h2>
<p>A single blogs & news feeds account can contain any number of feeds in
it, so you don't strictly need more than one blogs & news feeds
account. However, you may want to create several blogs & news feeds
accounts. Some reasons to do that are:</p>
<ul>
<li>You can use different accounts to categorize your feeds. For example, you
can create an account named <q>Mozilla News</q> to put in it all your
feeds related to Mozilla, and another one named <q>Today Headlines</q> to
put in it all your feeds with general news.</li>
<li>If you have several accounts, each one can have different settings. This
way, you can choose, for example, different time intervals for each account
(and, therefore, their feeds.)</li>
</ul>
<p>[<a href="#getting_started_with_blogs_and_news_feeds">Return to beginning of
section</a>]</p>
<h2 id="organizing_your_feeds">Organizing your feeds</h2>
<p>The default operation mode when adding a feed to a Blogs & News Feeds
account in &brandShortName; is to create a folder and a feed inside it.
However, &brandShortName; allows you a great deal of flexibility. This section
helps you to better organize your feeds:</p>
<div class="contentsBox">In this section:
<ul>
<li><a href="#feeds_vs_folders">Feeds versus folders</a></li>
<li><a href="#organizing_folders_in_blogs_and_news_feeds_accounts">Organizing
folders in Blogs & News Feeds accounts</a></li>
<li><a href="#downloading_multiple_feeds_in_a_single_folder">Downloading
multiple feeds in a single folder</a></li>
<li><a href="#moving_a_feed_to_another_folder">Moving a feed to another
folder</a></li>
</ul>
</div>
<h3 id="feeds_vs_folders">Feeds versus folders</h3>
<p>Blogs & News Feeds accounts are organized through two main concepts:
<strong>feeds</strong> and <strong>folders</strong>.</p>
<ul>
<li><strong>Feeds</strong> are sources for articles/posts. They provide
the means to get new articles from blogs. You subscribe to feeds.</li>
<li><strong>Folders</strong> in Blogs & News Feeds accounts work pretty
much like in any other account type. Folders store articles/posts you got
through the feeds.</li>
</ul>
<p>You use the Feed Subscriptions dialog to tell &brandShortName; which feed
messages are downloaded in which folders. As feeds provide new articles and
folders provide the store to put such articles, you will want to have them
connected, usually linking a feed to a folder. However, keep in mind that
removing a feed will not automatically delete the associated folder, nor
will remove the articles/posts from the removed feed, since they are
stored into the folder.</p>
<p>[<a href="#organizing_your_feeds">Return to beginning of section</a>]</p>
<h3 id="organizing_folders_in_blogs_and_news_feeds_accounts">Organizing folders
in Blogs & News Feeds accounts</h3>
<p>You can create, rename, move or copy folders in Blogs & News Feeds
accounts just like with any other account type. See
<a href="#creating_a_folder">Creating a folder</a>,
<a href="#renaming_a_folder">Renaming a folder</a> and
<a href="#moving_or_copying_a_folder">Moving or copying a folder</a> for more
details.</p>
<p>[<a href="#organizing_your_feeds">Return to beginning of section</a>]</p>
<h3 id="downloading_multiple_feeds_in_a_single_folder">Downloading multiple
feeds in a single folder</h3>
<p>You may want to use a single folder to store articles/items coming from
more than one feed. To do this, you just need to add additional feeds in
that folder. Begin from the Mail window:</p>
<ol>
<li>In the accounts pane, click your desired Blogs & News Feeds account
to manage, or a feed inside it.</li>
<li>Open the File menu and choose Subscribe (or use any other of the
<a href="#getting_into_the_feed_subscriptions_dialog">available methods</a>.
to access to the Feed Subscriptions dialog box).</li>
<li>In the Feed Subscriptions dialog, click in the desired folder, then click
the Add button. The Feed properties dialog will appear.</li>
<li>Type (or copy and paste) the feed URL in the Feed URL field.</li>
<li>Click OK to confirm the feed addition.</li>
</ol>
<p>[<a href="#organizing_your_feeds">Return to beginning of section</a>]</p>
<h3 id="moving_a_feed_to_another_folder">Moving a feed to another folder</h3>
<p>You can move a feed from a folder to another one using any of these
methods:</p>
<ul>
<li>Drag & drop a feed while inside the Feed Subscriptions window.</li>
<li><a href="#editing_a_feed">Edit the feed</a> to change in what folder it
downloads articles/items.</li>
</ul>
<p><strong>Note</strong>: Remember that moving the feed doesn't move
existing articles from the folder in which they have been
downloaded.</p>
<p>[<a href="#organizing_your_feeds">Return to beginning of section</a>]</p>
<h1 id="working_offline">Working Offline</h1>
<div class="contentsBox">In this section:
<ul>
<li><a href="#setting_up_mozilla_mail_and_newsgroups_to_work_offline">Setting
Up &brandShortName; Mail & Newsgroups to Work Offline</a></li>
<li><a href="#downloading_all_messages_for_offline_use">Downloading All
Messages for Offline Use</a></li>
<li><a href="#downloading_an_individual_folder_for_offline_use">Downloading
an Individual Folder for Offline Use</a></li>
<li><a href="#downloading_selected_or_flagged_messages_for_offline_use">Downloading
Selected or Flagged Messages for Offline Use</a></li>
<li><a href="#downloading_directory_entries_for_offline_use">Downloading
Directory Entries for Offline Use</a></li>
<li><a href="#setting_up_your_accounts_for_working_offline">Setting Up Your
Accounts for Working Offline</a></li>
<li><a href="#selecting_items_for_offline_viewing">Selecting Items for
Offline Viewing</a></li>
<li><a href="#downloading_and_synchronizing_your_messages">Downloading and
Synchronizing Your Messages</a></li>
<li><a href="#working_offline_and_reconnecting_later">Working Offline and
Reconnecting Later</a></li>
</ul>
</div>
<h2 id="setting_up_mozilla_mail_and_newsgroups_to_work_offline">Setting Up
&brandShortName; Mail & Newsgroups to Work Offline</h2>
<p>&brandShortName; Mail & Newsgroups' offline feature lets you
download your mail and read it offline (while disconnected from the
Internet). If you use a dial-up (modem) connection to access your mail and
you want to reduce the time you are connected, or, if you need to temporarily
disconnect from your company's network while traveling or switching
locations, you can download your mail so that you can read it offline. The
offline feature can automatically download incoming messages and then later
send all your outgoing messages when you reconnect.</p>
<p>Note that for POP accounts your mail is already downloaded by default, so
most of these offline features aren't relevant for POP accounts.</p>
<p>If you occasionally want to work offline, &brandShortName; Mail &
Newsgroups lets you easily:</p>
<ul>
<li>Download your Inbox for offline use.</li>
<li>Download an individual folder for offline use.</li>
<li>Download only selected or flagged messages for offline use.</li>
<li>Download directory entries in your address book for offline use.</li>
</ul>
<p>If you frequently work offline, &brandShortName; Mail & Newsgroups also
lets you:</p>
<ul>
<li>Set up one or more of your accounts for offline use.</li>
<li>Set offline and disk space preferences for each account.</li>
<li>Select the folders and newsgroups that you want to view offline.</li>
</ul>
<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
<h2 id="downloading_all_messages_for_offline_use">Downloading All Messages for
Offline Use</h2>
<p>You can tell &brandShortName; Mail & Newsgroups to automatically
download your messages for offline use. Later, when you go back online,
&brandShortName; Mail & Newsgroups automatically synchronizes your
messages with the server.</p>
<p>Note that the Inbox for POP accounts is downloaded by default, so this
section does not apply for POP accounts.</p>
<p>To automatically download your messages for offline use, begin from the Mail
window:</p>
<ol>
<li>Open the Edit menu and choose Mail & Newsgroups Account Settings. You
see the Mail & Newsgroups Account Settings dialog box.</li>
<li>In the left side of the dialog box, under the name of the account you
want to use offline, select Synchronization & Storage. (This category
is not available for POP accounts.)</li>
<li>Check the box labeled <q>Keep messages for this account on this
computer</q>.</li>
<li>Click OK.</li>
<li>Click the Online/Offline indicator <img src="images/online.png" alt=""/>
in the lower right corner of the Mail window (to the left of the Cookie
icon) to go offline. You will be asked to download messages for them to be
available while offline. Click on <q>Download</q> to proceed.</li>
</ol>
<p><strong>Note</strong>: This setting also applies to any new folders
created. While the per-account setting can be overridden for an
<a href="#downloading_an_individual_folder_for_offline_use">individual
folder</a>, those per-folder settings are <em>removed</em> when the
<q>Keep messages</q> box is toggled.</p>
<p>&brandShortName; Mail & Newsgroups automatically downloads all messages
in your Inbox so you can read and respond to them while working offline.
After disconnecting, &brandShortName; Mail & Newsgroups remains open so
you can continue to work with your messages.</p>
<p>To reconnect to the Internet so you can work online:</p>
<ul>
<li>Click the Online/Offline indicator <img src="images/offline.png"
alt=""/> in the lower right corner of the Mail window (to the left of the
Cookie icon) to go back online.</li>
</ul>
<p>When you go back online, &brandShortName; Mail & Newsgroups
automatically synchronizes your Inbox messages with the server, by
replicating any changes you made while working offline.</p>
<p><strong>Tip</strong>: &brandShortName; Mail & Newsgroups saves any
messages that you send while working offline in the Unsent Messages folder
under Local Folders. To have &brandShortName; Mail & Newsgroups
automatically send your unsent messages when you reconnect, use the
Preferences command on the <span class="mac">&brandShortName;</span>
<span class="noMac">Edit</span> menu to change the
<a href="mailnews_preferences.xhtml#network_and_storage_preferences">offline
preferences</a> for all your accounts.</p>
<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
<h2 id="downloading_an_individual_folder_for_offline_use">Downloading an
Individual Folder for Offline Use</h2>
<p>Note that POP accounts don't allow you to manage folders on the POP
server, so this section does not apply to POP accounts.</p>
<p>To download a specific folder for offline use, begin from the Mail
window:</p>
<ol>
<li>In the left side of the Mail window, select the folder that you want to
download for offline use.</li>
<li>Open the Edit menu, and choose Folder Properties. You see the Properties
dialog box.</li>
<li>Click the Synchronization tab.</li>
<li>Check <q>Select this folder for offline use</q>.</li>
<li>Click Download Now if you want to immediately begin downloading the
folder's messages. Alternatively, you can continue working, and when
you are ready to go offline, proceed to the next step.</li>
<li>Click the Online/Offline indicator <img src="images/online.png" alt=""/>
in the lower right corner of the Mail window to go offline.</li>
<li>In the Work Offline dialog box, click Download.</li>
</ol>
<p>&brandShortName; Mail & Newsgroups automatically downloads all messages
in the selected folder so you can read and respond to them while working
offline. After disconnecting, &brandShortName; Mail & Newsgroups remains
open so you can continue to work with your messages.</p>
<p><strong>Note</strong>: Message headers that have been downloaded for reading
offline display a darker gray envelope or newsgroup icon.</p>
<p>To reconnect to the Internet so you can work online:</p>
<ul>
<li>Click the Online/Offline indicator <img src="images/offline.png"
alt=""/> in the lower right corner of the Mail window (to the left of the
Cookie icon) to go back online.</li>
</ul>
<p>&brandShortName; Mail & Newsgroups automatically synchronizes the
offline folders with the server, by replicating any changes you made while
working offline.</p>
<p><strong>Tip</strong>: &brandShortName; Mail & Newsgroups saves any
messages that you sent while working offline in the Unsent Messages folder
under Local Folders. When you reconnect, choose Send Unsent Messages from the
File menu to send all your saved messages at once. To have &brandShortName;
Mail & Newsgroups automatically send your unsent messages when you
reconnect, use the Preferences command on the
<span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
menu to change your <a
href="mailnews_preferences.xhtml#network_and_storage_preferences">offline
preferences</a>.</p>
<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
<h2 id="downloading_selected_or_flagged_messages_for_offline_use">Downloading
Selected or Flagged Messages for Offline Use</h2>
<p>Note that messages are downloaded by default for POP accounts. However, if
you have enabled the <q>Fetch headers only</q> setting in the POP account
settings, then only the headers will be downloaded, and you will need to use
the commands in this section to download the complete messages.</p>
<p>To download selected messages for offline use, begin from the Mail
window:</p>
<ol>
<li>Select a Mail or Newsgroup folder to display its messages.</li>
<li>Select the messages you want to download, as follows:
<ul>
<li>To select a group of adjacent messages, click the first message, and
then Shift-click to select the last message in the group.</li>
<li>To select messages anywhere in the message list, hold down the
<kbd class="mac">Cmd</kbd><kbd class="noMac">Ctrl</kbd> key and click
each message.</li>
</ul>
</li>
<li>Open the File menu, choose Offline, and then choose Get Selected Messages
from the submenu. &brandShortName; Mail & Newsgroups downloads the
selected messages.</li>
</ol>
<p>To download flagged messages for offline use, begin from the Mail
window:</p>
<ol>
<li>Select a Mail or Newsgroup folder to display its messages.</li>
<li>Click in the flag column of each message you want to download. A flag
appears where you clicked to indicate that the message has been marked. If
the flag column is not visible, click the Show/Hide Columns icon
<img src="images/columns.png" alt=""/> and select Flag from the list.</li>
<li>Open the File menu, choose Offline, and then choose Get Flagged Messages.
&brandShortName; Mail & Newsgroups downloads the flagged messages.</li>
</ol>
<p>Once downloading is complete, click the Online/Offline indicator in the
lower right corner of the Mail window (to the left of the Cookie icon) to go
offline. After you disconnect, &brandShortName; Mail & Newsgroups remains
open so you can continue to work with your messages.</p>
<p>Note that the <q>Get Selected Messages</q> and <q>Get Flagged Messages</q>
menu items are also available in the pop-up thread context menu, for faster
access.</p>
<p><strong>Note</strong>: Message headers that have been downloaded for reading
offline display a darker gray envelope or newsgroup icon.</p>
<p>To reconnect to the Internet so you can work online:</p>
<ul>
<li>Click the Online/Offline indicator <img src="images/offline.png"
alt=""/> in the lower right corner of the Mail window to go online.</li>
</ul>
<p><strong>Tip</strong>: &brandShortName; Mail & Newsgroups saves any
messages that you sent while working offline in the Unsent Messages folder
under Local Folders. When you reconnect, choose Send Unsent Messages from the
File menu to send all your saved messages at once. To have &brandShortName;
Mail & Newsgroups automatically send your unsent messages when you
reconnect, use the Preferences command on the
<span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
menu to change your <a
href="mailnews_preferences.xhtml#network_and_storage_preferences">offline
preferences</a>.</p>
<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
<h2 id="downloading_directory_entries_for_offline_use">Downloading
Directory Entries for Offline Use</h2>
<p>You can download (replicate) the entries in a directory server to your
computer so that they are available when you work offline. Once you've
downloaded directory entries, you can use the same procedure to update your
local copy of the entries with the latest entries on the directory
server.</p>
<p>To download or update an address book LDAP directory for offline use:</p>
<ol>
<li>Make sure you're online.</li>
<li>Open the Window menu, and choose Address Book.</li>
<li>In the Address Book window, select the directory that you want to
download (replicate).</li>
<li>Click Properties in the Address Book toolbar. The Directory Server
Properties dialog box appears.</li>
<li>Click the Offline tab.</li>
<li>Click Download Now to start copying the entries to your computer.</li>
<li>If prompted, enter your network user name and password, and click OK to
start the download.
<p>Depending on the number of directory entries, the download process may
take a while, so please be patient.</p>
</li>
</ol>
<p>After the download finishes, you can work offline and search the directory
or use it for address autocompletion when composing messages. After
you've been using your local copy of the directory for a while, you may
wish to update it to get the latest entries from the directory server. To
update your local copy, use the procedure described above.</p>
<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
<h2 id="setting_up_your_accounts_for_working_offline">Setting Up Your Accounts
for Working Offline</h2>
<p>To set up one or more accounts for working offline, you use the Offline and
Disk Space preferences in the Mail & Newsgroups Account Settings dialog
box. Once set, you don't need to change these preferences each time you
want to work offline. The offline and disk space preferences you can set for
an account depend on the type of account (IMAP, POP, or Newsgroup).</p>
<p>Here's a summary of the steps you will follow to set up your accounts
for offline use:</p>
<ol>
<li>For each account that you want to work with while offline, use the Mail
& Newsgroups Account Settings dialog box to set the Synchronization
& Storage preferences for that account. You must select the items
(folders and newsgroups) that you want to download for offline use. See
<a href="#selecting_items_for_offline_viewing">Selecting Items for Offline
Viewing</a> for more information.
<p>Once set, you don't need to change these settings. See the sections
below for information on setting offline and disk space preferences for
<a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_imap">IMAP</a>,
<a href="mailnews_account_settings.xhtml#disk_space_settings_pop">POP</a>,
<a href="mailnews_account_settings.xhtml#disk_space_settings_blogs">Blogs</a>, and
<a href="mailnews_account_settings.xhtml#synchronization_and_storage_settings_nntp">Newsgroup</a>
accounts.</p>
<p><strong>Tip</strong>: To set the Synchronization & Storage
preferences for the current account, open the File menu, choose Offline,
and then choose Offline Settings.</p>
</li>
<li>Open the File menu, choose Offline, and then choose Download/Sync Now
from the submenu.</li>
<li>Select the type of messages (mail or newsgroup or both) that you want to
download.
<p><strong>Important</strong>: You must select at least one category (mail
messages or newsgroup messages) in order for the download to work.</p>
</li>
<li>Select <q>Work offline once download and/or sync is complete</q>.</li>
<li>Click OK to download the selected items and then go offline. See
<a href="#downloading_and_synchronizing_your_messages">Downloading and
Synchronizing Your Messages</a> for more information.</li>
</ol>
<p>For subsequent offline sessions, you can skip step 1.</p>
<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
<h2 id="selecting_items_for_offline_viewing">Selecting Items for Offline
Viewing</h2>
<p>Before you can read mail and newsgroup messages while offline, you must
first select them for downloading. You can set up an entire account for
offline use. You can also choose which folders and newsgroups that you
want to use offline.</p>
<p><strong>Note</strong>: Keep in mind that selecting more items may increase
download time and disk space used.</p>
<p>To select accounts, folders, and newsgroups for offline viewing, begin from
the Mail window:</p>
<ol>
<li>Open the Edit menu, choose Mail & Newsgroups Account Settings. You
see the Mail & Newsgroups Account Settings dialog box.</li>
<li>Choose the Synchronization & Storage category for the account you
want to change.</li>
<li>Click <q>Advanced</q> to see your IMAP folders, or <q>Select newsgroups
for offline use</q> for your subscribed newsgroups.
<p><strong>Note</strong>: You see only the newsgroups and folders that
you've already <a href="#subscribing_to_newsgroups">subscribed</a>
to. POP accounts and local mail folders don't appear in the
list.</p>
</li>
<li>Select the items (folders, newsgroups) that you want to make available
for offline use.</li>
<li>Click OK.</li>
</ol>
<p>Once set, you don't need to change these settings each time you want to
go offline. However, if you do want to change them, you can easily do so
before going offline, since the same Select button is available when using
the <a href="#downloading_and_synchronizing_your_messages">Download and
Sync</a> command.</p>
<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
<h2 id="downloading_and_synchronizing_your_messages">Downloading and
Synchronizing Your Messages</h2>
<p>If you have already selected mail folders and newsgroups for offline use,
you are now ready to download and synchronize them. If you haven't yet
selected items to download, you can choose them before you go offline.</p>
<p>If you are not already viewing the Download/Sync Now dialog box, follow
these steps:</p>
<p>To download and synchronize your messages, begin from the Mail
window:</p>
<ol>
<li>Open the File menu, choose Offline, and then choose Download/Sync
Now.</li>
<li>Select the categories (mail messages or newsgroup messages) that you want
to download.
<p><strong>Important</strong>: You must select at least one category (Mail
messages, Newsgroup messages) in order for the download to work. If the
checkboxes are disabled, it means that you haven't yet selected
items to download. Use the Select button to select items to download.</p>
</li>
<li>To send messages in your Unsent Messages folder before going offline,
check <q>Send Unsent Messages</q>.</li>
<li>To go offline immediately after &brandShortName; Mail & Newsgroups
finishes downloading, select <q>Work offline once download and/or sync is
complete</q>.</li>
<li>To set or change the items to download, click Select. See
<a href="#selecting_items_for_offline_viewing">Selecting Items for Offline
Viewing</a> for more information. You can skip this step if you've
already selected items for download.</li>
<li>Click OK. &brandShortName; Mail & Newsgroups begins downloading the
selected items.</li>
</ol>
<p>If you chose to work offline once the download completes, then
&brandShortName; Mail & Newsgroups immediately switches to offline mode.
Otherwise, when you are ready to go offline, click the Online/Offline
indicator <img src="images/online.png" alt=""/> in the lower right corner of
the Mail window to go offline.</p>
<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
<h2 id="working_offline_and_reconnecting_later">Working Offline and
Reconnecting Later</h2>
<p>To work offline and reconnect later, begin from the Mail window.</p>
<p>When you are ready to work offline:</p>
<ol>
<li>Click the online/offline indicator <img src="images/online.png" alt=""/>
in the lower-right corner of the Mail window. Mail & Newsgroups prompts
you to download messages, if you want, before going offline.</li>
<li>Click Download to download messages before going offline. If you want to
work offline without downloading messages, click Don't Download.</li>
</ol>
<p><strong>Note</strong>: Message headers that have been downloaded for reading
offline display a darker gray envelope or newsgroup icon.</p>
<p><strong>Tip</strong>: To set &brandShortName; Mail & Newsgroups'
download behavior when going offline, open the
<span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
menu, choose Preferences, and then under the Mail & Newsgroups category,
select Network & Storage (if no subcategories are visible, double-click
Mail & Newsgroups to expand the list). You can choose to have
&brandShortName; Mail & Newsgroups prompt you to download messages when
going offline, to automatically download messages, or to not download any
messages.</p>
<p>To reconnect and synchronize your messages:</p>
<ol>
<li>Click the online/offline indicator <img src="images/offline.png"
alt=""/> in the lower-right corner of any &brandShortName; window.</li>
<li>Open the File menu, choose Offline, and then choose Download/Sync
Now.</li>
</ol>
<p>&brandShortName; Mail & Newsgroups synchronizes your messages with the
server by replicating any changes you made while working offline.</p>
<p><strong>Tip</strong>: To set &brandShortName; Mail & Newsgroups'
behavior when going online, open the
<span class="mac">&brandShortName;</span> <span class="noMac">Edit</span>
menu, choose Preferences, and then choose the Synchronization & Storage
category. You can choose to have &brandShortName; Mail & Newsgroups
prompt you to send unsent messages, to automatically send unsent messages,
or to not send unsent messages.</p>
<p>[<a href="#working_offline">Return to beginning of section</a>]</p>
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