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+# Centralized Cloud Notifications Reference
+
+Netdata Cloud sends Alert notifications for nodes in warning, critical, or unreachable states, ensuring Alerts are managed centrally and efficiently.
+
+## Benefits of Centralized Notifications
+
+- Consolidate health status views across all infrastructure in one place.
+- Set up and [manage your Alert notifications easily](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md).
+- Expedite troubleshooting with tools like [Metric Correlations](/docs/metric-correlations.md) and the [Anomaly Advisor](/docs/dashboards-and-charts/anomaly-advisor-tab.md).
+
+> **Note**
+>
+> To avoid notification overload, **flood protection** is triggered when a node frequently disconnects or sends excessive Alerts, highlighting potential issues.
+
+Administrators must [enable Alert notifications](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md#manage-space-notification-settings) for their Space(s). All users can then customize their notification preferences through their [account menu](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-notification-methods.md#manage-user-notification-settings).
+
+> **Note**
+>
+> Centralized Alerts in Netdata Cloud are separate from the [Netdata Agent](/docs/alerts-and-notifications/notifications/README.md) notifications. Agent Alerts must be [configured individually](/src/health/REFERENCE.md) on each node.
+
+## Alert Notifications
+
+Notifications can be sent via email or through third-party services like PagerDuty or Slack. Administrators can manage notification settings for the entire Space, while individual users can personalize settings in their profile.
+
+### Service Level
+
+#### Personal
+
+Notifications are sent to user-specific destinations, such as email, which are managed by users under their profile settings.
+
+#### System
+
+These notifications go to general targets like a Slack channel, with administrators setting rules for notification targets based on workspace or Alert level.
+
+### Service Classification
+
+#### Community
+
+Available to all plans, includes basic methods like Email and Discord.
+
+#### Business
+
+Exclusive to [paid plans](/docs/netdata-cloud/view-plan-and-billing.md), includes advanced services like PagerDuty and Slack.
+
+## Alert Notification Silencing Rules
+
+Netdata Cloud offers a silencing rule engine to mute Alert notifications based on specific conditions related to nodes or Alert types. Learn how to manage these settings [here](/docs/alerts-and-notifications/notifications/centralized-cloud-notifications/manage-alert-notification-silencing-rules.md).
+
+## Flood Protection
+
+If a node repeatedly changes state or raises Alerts, flood protection limits notifications to prevent overload. You can still access node details through Netdata Cloud or directly via the local Agent dashboard.
+
+## Anatomy of an Email Alert Notification
+
+Email notifications provide comprehensive details:
+
+- The Space's name
+- The node's name
+- Alert status: critical, warning, cleared
+- Previous Alert status
+- Time at which the Alert triggered
+- Chart context that triggered the Alert
+- Name and information about the triggered Alert
+- Alert value
+- Total number of warning and critical Alerts on that node
+- Threshold for triggering the given Alert state
+- Calculation or database lookups that Netdata uses to compute the value
+- Source of the Alert, including which file you can edit to configure this Alert on an individual node
+- Direct link to the node’s chart in Cloud dashboards.